12demerits
WILLOW RIDGE APARTMENTS-OFFICE
9200 WILLOW RIDGE ROAD, Pineville, NC 28134
Seasonal Swimming Pool · NC permit/State ID 2060500595
Latest result12 demerits
Last inspectedMay 20, 2026
Inspections on record13
On record sinceJul 15, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 15, 2013Lower is betterMay 20, 2026
Inspections & violations
May 20, 2026 12 demerits · 3 violations
Inspector comments: NIGHT SWIMMING NOT PERMITTED.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed ladder bumper missing.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope measuring greater than 30 feet.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture greater than 6 feet from pool edge.
Jun 11, 2025 6 demerits · 2 violations
Inspector comments: Observed leak into backwash pit. Repair within 30 days.
Not approved for night swimming.
Permit issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed chairs within 6’ of pool. Corrected during inspection.
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed no ventilation in chemical storage room.
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
May 23, 2023 8 demerits · 2 violations
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Observed pH at 7.0 at beginning of inspection. CPO corrected pH to 7.2.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Ladders shall have slip-resistant tread.
Replace tread on bottom rung of ladder.
May 26, 2022 6 demerits · 2 violations
Inspector comments: Repair leak at backwash handle
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed bathroom door not self-latching. CDI-self-closure tightened
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels. Observed some piping needs labeling.
May 25, 2021 10 demerits · 2 violations
Inspector comments: POOL PASSED INSPECTION.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. OBSERVED pH read exceeding 7.8. CDI. PIC adjusted pH to 7.5
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. OBSERVED leaves in skimmers during inspection. CDI. PIC emptied skimmers.
May 21, 2020 28 demerits · 7 violations
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH below 7.2. CDI-pH 7.2. Call Caribbean Pools to check feeder is properly operating. Email me report nicole.bruce@mecknc.gov
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed too many leaves around main drain to not be able to see the model. CDI-pool floor cleaned
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed ladder and handrail loose.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed one gate didn't self-close, self-latch. Door to bathrooms did not self latch. CDI-gate and door self-closing self-latching
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone not able to dial out. CDI-phone switched with another phone and info verified with 911.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2519(d) Provide a sight glass on backwash line. Observed no sightglass to observe water when backwashing filter.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Observed hot water in bathroom >110F. Turn down instantaneous water heater
May 24, 2019 16 demerits · 4 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets were dirty. CORRECTED. Cleaned.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Main railing for entrance into pool was loose. Tighten railing.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Lawn chairs were obstructing 6 feet of clerance for deck. CORRECTED. Lawn chairs moved.
#22 · Premises: emergency telephone provided −6
Emergency phone had no authomatic dial tone when picked up, had to hit button to bring dial tone and make call to 9-1-1. CORRECTED. Phone replace so that new phone had dial tone when phone picked up.
May 11, 2018 8 demerits · 2 violations
Inspector comments: No night swimming.
Local Permit # 18-600763
#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2
Ensure that ladder/handrails are tight and secure (Corrected)
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy is not USCG approved. Buoy replaced during inspection. (Corrected)
Jun 26, 2017 18 demerits · 4 violations
#3 · Water quality: pool water pH −6
Observed ph at 6.9. CDI, operator adjusted to 7.3 while on-site.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no daily recordings and record keeping of main drain cover, or consistant weekly recordings of total alkalinity and cyanuric acid level. Ensure consistant record keeping.
#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2
Observed safety rope missing in pool.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw roper longer than required and at 35 feet. CDI, operator adjusted to 30 feet while on-site.
May 26, 2016 2 demerits · 1 violation
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Repair forced air ventilation or provide cross vent for pump/chemical room.
Jun 29, 2015 24 demerits · 7 violations
Inspector comments: #16 Corrugated pipe/ tiered landscape area adjacent to pool barrier fence provides potential step hold.#21 Pool (deck) light beside pool house is not working. ** Resolve problem. Close pool at dusk until problem resolved.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
With the exception of today, cyanuric acid levels have not been recorded for this month. ** Check & record at least 1 time/ week.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Scum on pool wall tiles. ** Clean.
#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2
Safety rope not in place. ** Installed while on-site.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope on ring buoy 25'. ** This throw rope replaced with 30' rope while on-site.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some deck furniture 4.5' to 5' from pool edge. ** Maintain 6' of clear walking space.Six rectangular shaped off sets (up to 1" deep) at junction of pool deck blocks & pool coping. ** Fill off-sets.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No light fixture in chemical room. ** Provide.Light and forced air vent are not working in equipment room. ** Resolve problem.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water at least 140.4F at lavatory in restroom. ** Water temperature must be lowered. Maximum allowed is 110F.
May 27, 2014 20 demerits · 5 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed chipped paint/plaster in pool.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck loose at pool edge.
#22 · Premises: emergency telephone provided −6
Observed no phone number posted at emergency phone. CDI
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed no sight glass on sand filter.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed mirrors not shatterproof. Hot water greater than 110F at bathroom hand sinks.
Jul 15, 2013 24 demerits · 6 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Ensure skimmers are maintained clean. Observed heavy debris in skimmers.
#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2
Provide safety rope at shallow end break point. Observed no rope present.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ensure ladder is maintained in good repair. Observed loose ladder.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Provide throw rope with ring buoy of 30 ft. Observed rope 25ft, corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Ensure all gates and doors are maintained self closing, self-latching. Observed gate and door not self-closing/self-latching, ITS.
#22 · Premises: emergency telephone provided −6
Provide proper phone number for emergency phone sign. Observed incorrect phone number, corrected.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “WILLOW RIDGE APARTMENTS-OFFICE” or State ID 2060500595). Inspection type (routine vs. follow-up) is not published in the county's data.