16demerits
WILLOW RIDGE APARTMENTS
10315 WILLOW BEND CIR, Charlotte, NC 28210
Seasonal Swimming Pool · NC permit/State ID 2060500596
Latest result16 demerits
Last inspectedMay 27, 2026
Inspections on record13
On record sinceMay 27, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 27, 2014Lower is betterMay 27, 2026
Inspections & violations
May 27, 2026 16 demerits · 5 violations
Inspector comments: NIGHT SWIMMING NOT PERMITTED.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed ph at 6.9. CDI, ph corrected to 7.2
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed 3 ladder bumpers missing.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed chairs within 6’ of deck space. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed chairs 3 feet 5 inches from edge of pool deck. CDI, furniture relocated to provide 6 feet of clearance.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(a) Post a shower sign visible upon entrance to the pool. Observed no shower sign posted.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink. Observed no soap at sanitary rooms.
Jun 26, 2025 10 demerits · 3 violations
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed chairs within 6' of deck space.
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump.
Observed no spare basket for pump.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink. Observed no soap at sanitary rooms.
Jun 18, 2025 24 demerits · 5 violations
Inspector comments: Permit not issued.
Verified new main drain sump installation.
#3 · Water quality: pool water pH −6
Observed pH below 7.2.
.2535(1) Maintain pH at 7.2 to 7.8.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed no depth markers on shallow end. Provide depth markers at each end of the pool
.2523(a) Provide depth markers on pool walls and pool deck next to the swimming pool.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gaps greater than 1/2" between fence and gate for unlatch button on inside of fence.
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed chairs within 6' of deck space.
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
#22 · Premises: emergency telephone provided −6
Observed emergency phone address incorrect 10311 Willow Bend Cir. Correct address to 10315 Willow Bend Cir.
Jul 3, 2024 10 demerits · 2 violations
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed incorrect number on emergency sign, correct number was posted during time of inspection, EHS verified callback number with emergency operator.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter not operating, CPO fixed flow meter during time of inspection to be operational.
May 24, 2023 14 demerits · 3 violations
Inspector comments: Very minor floor damage on entry steps to pool. No physical hazard at this time. Repair as needed.
NIGHT SWIMMING VERIFICATION NOT REQUESTED - NOT PERMITTED.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm.
Observed chlorine below 1.0ppm at beginning of inspection. CPO corrected to 1.5-2ppm disinfectant.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Observed pH below 7.2. CPO corrected pH to 7.6
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water.
Observed minor leak at multiport in pump room.
Jun 17, 2022 6 demerits · 2 violations
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. Observed gate and fence where button is on gate post. Temporary mesh is zip tied to prevent access to pool. Per Tim Dutcher, temporary mesh is approved for max 10 days. One of the pool staff will come and approve the mesh that’s permanently installed or button to release magnetic lock relocated, if not correct immediate suspension of pool will be issued. Check mesh daily, if resident’s are tearing/damaging it close pool until permanent fix.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(k) Provide shatterproof mirrors. Observed mirrors not shatterproof
.2526(l) Provide toilet paper and dispensers in restrooms. Observed no toilet paper
Jun 6, 2019 0 demerits · 0 violations
Inspector comments: NIGHT SWIMMING NOT PERMITTED
No violations were recorded for this inspection.
May 11, 2018 2 demerits · 1 violation
Inspector comments: No night swimming
Local permit # 18-600767
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Provide hose bibb vacuum breaker.
Jul 19, 2017 12 demerits · 3 violations
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
RING BUOY ROPE MEASURED 27' -- MAINTAIN 23' -- CORRECTED
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
SOME CHAIRS TOO CLOSE TO THE POOL EDGE -- MAINTAIN 5 FEET OF CLEARANCE
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
NO HAND SOAP OR PAPER TOWELS IN RESTROOMS
May 26, 2016 12 demerits · 2 violations
#3 · Water quality: pool water pH −6
pH exceeded range levels. pH was 8.4 on multiple checks during inspection.
#22 · Premises: emergency telephone provided −6
Emergency phone was not operable. Emergency phone must be provided at all time during pool operations
Jun 29, 2015 20 demerits · 6 violations
Inspector comments: .
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Scum on pool wall tiles. ** Clean.Chip out of pool wall tile at one ladder. ** Repair.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope on ring buoy 25'. ** Rope shortened to 23' while on-site.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some deck furniture 5' from pool edge. ** Maintain 6' of clear walking space.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No natural cross draft ventilation or forced air vent in equipment/ chemical room. (2 vents in door.)
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash pipe inserted into larger pipe in floor. ** Backwash water should discharge through a complete air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed soil on lavatory in 1 restroom & soil on toilet in the other restroom. ** Clean.One restroom missing soap. ** Provide.Mirrors in restrooms are not shatterproof.
Jun 2, 2014 14 demerits · 3 violations
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Observed water a little cloudy, main drains still visible but not as clear as it should.**Note: Close pool if water too cloudy to see bottom of pool or main drains.
#3 · Water quality: pool water pH −6
Observed pH at 8.0. CDI to 7.6.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed mirrors not shatterproof.
May 27, 2014 36 demerits · 8 violations
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine less than 1.0 ppm. Immediate suspension.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed accurate daily logs not being kept.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed chipped tile near stair.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed cracked skimmer cover.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed "eyeball" missing on inlet cover.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed ring buoy rope greater than 23 feet. CDI.
#22 · Premises: emergency telephone provided −6
Observed wrong address posted on phone number sheet.. CDI
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed no soap at hand sinks and mirror not shatterproof. Toilet paper must also be supplied at toilets.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “WILLOW RIDGE APARTMENTS” or State ID 2060500596). Inspection type (routine vs. follow-up) is not published in the county's data.