8demerits
DEERFIELD CREEK POOL
10800 FOX HEDGE RD., Matthews, NC 28105
Seasonal Swimming Pool · NC permit/State ID 2060500835
Latest result8 demerits
Last inspectedApr 24, 2026
Inspections on record13
On record sinceMay 10, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 10, 2014Lower is betterApr 24, 2026
Inspections & violations
Apr 24, 2026 8 demerits · 2 violations
Inspector comments: Inspection completed with Jorge Oquendo
No night swimming
Permit Restrictions:
Flow meter must remain operable
Flow shall not exceed 320 gpm due to drain cover flow restriction. Suction Hazard.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed missing weirs in two skimmers. CDI weirs added.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 8 ft of clear walking space around the pool at all times (>1600 sq. ft). Observed less than 8 ft clearance around the swimming pool with chairs.
.2537(2) Decks shall be kept in good repair. Observed deck with cracking gaps less than 1/2” gap. Deck must be repaired prior to 2027 pool permitting.
May 9, 2025 12 demerits · 3 violations
Inspector comments: Permit condition: Flow meter must remain operable. Flow shall not exceed 320 pm due to drain cover flow restriction. Suction hazard.
No night swimming permitted.
Josh Mullis present during inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Significant debris in some skimmers.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Provide at least one handrail on steps. Hand rail at steps bent and loose.
.2521 Install ladders per manufacturer instructions. Ladder loose.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. - Observed ring buoy rope length to be 57.0 ‘. - CDI - CPO corrected rope length to 50ft.
Apr 18, 2024 10 demerits · 2 violations
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. - Observed ring buoy rope length to be greater than 50ft. - CDI - CPO corrected rope length to 50ft.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair. - Observed deep cracks in deck in various areas. Repair all damaged areas.
May 4, 2023 6 demerits · 2 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed pool with minor debris.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Shower handle is broken, not allowing water to turn on. CPO contacted HOA to have shower repaired.
May 26, 2022 4 demerits · 1 violation
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed debris on pool floor.
Apr 8, 2021 14 demerits · 4 violations
Inspector comments: General Comment - various areas of concrete pool decking with cracks and flaking present. No offsets greater than 1/2 inch observed. With normal wear, however, multiple areas of pool decking may need to be repaired prior to 2022 season.
General Comment #22 - Emergency phone is operable, properly located, connects to Emergency Services, and received call back communications. Emergency operator confirmed street address however noted city as Matthews and not Charlotte as posted on signage. Operator noted has been confusion surrounding this point during past inspections. Operator changed signage posted to match 911 with Matthews as city.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Debris present on pool bottom and floating on pool surface.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Skimmer baskets with accumulate debris.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Ladder with broken cap. Replaced during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Horizontals shall not be located less than 45" in height. Pre-2010 pool. Horizontals less than 30 inches near side entry gate/rock wall. Outside landscaping is such that top of wall becomes standing surface adjacent to top of gate/fence. Physical barrier was previously in place has been removed. Operator replaced solid surface barrier eliminating access during inspection. .
May 27, 2020 18 demerits · 6 violations
Inspector comments: 15) Body hook starting to bend, but meeting requirement at time of inspection. Recommended replacing to keep in good repair and avoid permit action in future.
22) Emergency operator stated that address location was correct, but in system "locator unidentifiable" because of city showing "Matthews", but should be "Charlotte", according to dispatch operator. Tax record, permit and phone address match with Matthews location. Dispatch staff stated that they could route correctly, but needed to be fixed. Due to complexity of issue, but rule still being met operator agreed to contacting phone company for correction, then will update records and signage, as needed, depending on solution.
Issued local permit sticker.
Changed to "A" Open for Business status.
Operator unable to sign due to COVID-19 protocol. Ensure Executive Orders are being met when pool is opened to public.
Inspection with: Mark Houff
Report sent to: inspections@tridentpoolgroup.com
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records at time of inspection.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. Operator got record sheets and started for day of inspection. Corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmer baskets at time of inspection.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Entry ladder/railing loose at time of inspection. .2521 Install ladders per manufacturer instructions. Keep tight.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Coping jagged and broken by 5' end. Deck cracking in same area. .2537(3) There shall be no loose coping.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Operator made cement to fill and secure coping and area of chipped deck. Corrected.
Advised more deck repair where needed, other cracks less than 1/2" offset, but starting to expand.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in equipment room. Pool built '97.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed no soap in men's restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
May 16, 2019 4 demerits · 1 violation
Inspector comments: Facility has issue with plaster and will be granted an extension for this pool season as long as they follow their lifegaurd variance. Please provide us with the new LRV and an in-field plan review application once the color for the plaster is decided. The 2020 operating permits for both the pool and wading pool will not be issued without a change to the plaster to meet the rule requirement.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
Observed chairs blocking 6 foot clearance.
May 8, 2018 6 demerits · 2 violations
Inspector comments: Pool is not allowed to have night swimming. If night swimming is desired, a night time evaluation must be performed before it is allowed to ensure proper lighting for safety at the pool and deck. Contact C. Elmore at 704-507-6814 to make an appointment for evaluation if night swimming is to be allowed in the future.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pool built in 1997. Observed gaps greater than 4" under fence. Observed foot holds an several places around fence. Observed utility service gate to be chained and locked. No permit action taken.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Observed hose bibb to need backflow preventer.
Apr 28, 2017 0 demerits · 0 violations
Inspector comments: GENERAL COMMENTS: 0 DEMERITS TAKEN
Observed a pump motor stating that the HP on the unit is 2 HP. The PDSC form is stating that the two pumps are each 3HP. Send in a new PDSC form to Katie Wilson for approval before a permit can be issued.
No violations were recorded for this inspection.
May 11, 2016 6 demerits · 2 violations
Inspector comments: Update the PSDC form
Pumps need to be updated. Pool had 3hp and 2hp (on file was two 3hp)
baby pool had 1hp (on file 1/2hp)
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir was detached but corrected
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Need a slip resistant floor mat
Apr 15, 2015 14 demerits · 5 violations
Inspector comments: Pool is lifeguarded.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No main drain checks. Corrected during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs too close too ladder. Corrected during inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Small leak at pump.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Need something to dry hands with in mens restroom.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Need backflow preventer on hose bibs.
May 10, 2014 10 demerits · 3 violations
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed a loose ladder.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Rope trimmed to 50' to be in compliance.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Label valves and pipes in the pump room.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “DEERFIELD CREEK POOL” or State ID 2060500835). Inspection type (routine vs. follow-up) is not published in the county's data.