4demerits
WILLOWMERE SWIM CLUB
3500 ARBORHILL RD, Charlotte, NC 28270
Seasonal Swimming Pool · NC permit/State ID 2060500846
Latest result4 demerits
Last inspectedApr 16, 2026
Inspections on record13
On record sinceMay 12, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 12, 2014Lower is betterApr 16, 2026
Inspections & violations
Apr 16, 2026 4 demerits · 1 violation
Inspector comments: Night visit needed to permit night swimming.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris.
Apr 3, 2025 14 demerits · 3 violations
Inspector comments: Met with operator Megan Kraynock.
No Night Swimming Permitted.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Initial test showed 0 ppm Chlorine. Operator adjusted feed and Cl rose to 1.0 ppm.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Provide at least one handrail on steps. One handrail loose.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Two numbers posted at Emergency phone. REHS determined correct number thru 911 operator. CDI- Incorrect number removed, correct number only number displayed.
Apr 15, 2024 10 demerits · 2 violations
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. - Observed rope for one of two ring buoys to be new and greater than 50 ft. - CDI - CPO corrected length to 50ft.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. - Observed door leading to bathroom access inside clubhouse with access to the outdoors not within the pool perimeter to not be self latching. - CDI - CPO tightened closing mechanism to allow for door to be self closing and self latching.
Apr 18, 2023 8 demerits · 2 violations
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed right side of ladder loose. Corrected on site by tightening ladder.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed rope on ring buoy greater than 50 ft. Corrected on site by cutting off remaining rope past 50 ft.
May 10, 2022 0 demerits · 0 violations
Inspector comments: No violations observed
No violations were recorded for this inspection.
Apr 27, 2021 10 demerits · 2 violations
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine corrected during time of inspection to 1.0ppm of chlorine.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed debris on pool surface.
Apr 22, 2020 0 demerits · 0 violations
Inspector comments: 7. .2537 Pool walls shall be in good repair. Observed one damaged/missing tile from pool wall near skimmer at 3 1/2ft end of pool.
9. .2523(c) Depth markers shall be 4 inches in height and of a contrasting color with the background, clearly visible. Observed several depth markers on pool wall faded but still visible. These depth markers will need to be replaced before 2021 pool operating season.
25. .2534 Light shall be provided in chemical room. Observed light not functioning.
No violations were recorded for this inspection.
Apr 24, 2019 18 demerits · 4 violations
#3 · Water quality: pool water pH −6
Observed the pH at 6.9. Now at 7.8.
.2535(1) Maintain pH at 7.2 to 7.8.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris in the baskets. Cleaned.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed some areas of the fence measuring <9 inches from the ground to the bottom horizontal bar.
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010).
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed uncovered holes in the deck for flag poles. Polse were placed in the holes.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Apr 19, 2018 2 demerits · 1 violation
Inspector comments: General Comments: 0 Points.
-Observed one life guard tube in good repair. The other two were damaged. The operator will replace the other two tubes.
Life guards will be on duty during all hours of operation.
Night swimming in not permitted.
The local permit number is: 18-600298
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed missing paper towels in the restrooms. CDI-Paper towels were brought out.
Apr 21, 2017 14 demerits · 3 violations
#3 · Water quality: pool water pH −6
PH was corrected to 7.2
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
rope was short but corrected during inspection
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
backflow preventers in woman's restroom, pump room, under shower-spicket
May 13, 2016 4 demerits · 1 violation
Inspector comments: Update PSDC form for skimmers currently the month and year has expired.
New Aquastar 6hpxx skimmers installed
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
2 weirs became detached but was corrected
Apr 24, 2015 6 demerits · 2 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
5 weirs missing. Crrected during inspection.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower sign missing. Corrected during inspection.
May 12, 2014 8 demerits · 2 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Keep skimmer baskets clean. Corrected.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
No diving symbols all black, must be black and red. Corrected by adding no diving in 4" letters every 25 feet.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “WILLOWMERE SWIM CLUB” or State ID 2060500846). Inspection type (routine vs. follow-up) is not published in the county's data.