22demerits
ARBOR STEELE CREEK
12235 STONE ARBOR WY, Charlotte, NC 28273
Seasonal Swimming Pool · NC permit/State ID 2060501035
Latest result22 demerits
Last inspectedApr 29, 2026
Inspections on record14
On record sinceJun 20, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 20, 2014Lower is betterApr 29, 2026
Inspections & violations
Apr 29, 2026 22 demerits · 6 violations
Inspector comments: PERMIT RESTRICTIONS:
- Night swimming is NOT permitted.
- Pump must remain running at 3,450 RPM.
OTHER:
- Chemical storage located remotely inside complex parking in a storage building.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Leaves & debris present on pool floor. Needs cleaning.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. All skimmers full of leaves & debris. All need cleaning.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment should be conveniently located. Body hook & ring buoy w/ throw rope both were in a storage room, not on the fence holders. Moved to the hooks on fence to correct. Keep them out and available at all times.
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Hook was not attached at time of inspection. Installed during inspection. Body hook must remain bolted onto a solid 12 ft long pole.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Flow meter was not operational at time of inspection. New flow meter installed prior to completion of inspection. Corrected. A properly functioning flow meter is required at all times.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(a) Provide restrooms at all pools except for hotels, motels, condominiums and apartments where pool use is restricted to guests and residents. Both the men’s & women’s restrooms were being used for storage at the time of inspection and were not accessible. Storage stuff removed to allow access. Keep restrooms accessible at all times.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(f) At least one sink, one toilet, one urinal is required for men's restroom. Men’s restroom sink did not work. Motion sensor battery replaced to correct. Working fixtures in good repair are required at all times.
Jun 11, 2025 12 demerits · 2 violations
Inspector comments: All items noted were corrected at time of inspection.
Items on previous inspection that resulted in permit denial were observed corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible.
Observed body hook with hook not securely fastened to pole. CDI - CPO screwed bolt into body hook.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Observed no signage with pool box telephone number. CDI - Office printed phone number and attached to box at time of inspection.
May 30, 2025 28 demerits · 6 violations
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at initial level of 0.6. CDI - Chlorine tablets were added to chlorinator by CPO; final chlorine level of 0.7 was observed.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
One weir missing.
All skimmers full of leaves and debris.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Observed ring buoy at initial length of 46 ft. Observed body hook with collapsible pole. CDI - CPO screwed bolt into body hook at a fixed length of 12 ft to make it non-collapsible. Buoy rope was cut to 39 ft as stated in permit.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed. Observed no pool rules signage at leasing office entrance. Pool rules signage was placed at each entrance gate; no life guard on duty and shower signage were visible within pool deck. CDI - Additional rules signage was acquired and placed at office entrance wall by CPO.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Emergency phone not operational; call box dialed out to emergency dispatch; however, call box could not receive incoming calls. No return callback number posted.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(l) Provide toilet paper and dispensers in restrooms. Observed no toilet paper in restrooms. Toilet paper and paper towels were provided by CPO prior to end of inspection.
.2526(j) Provide soap and soap dispenser, no glass, at each sink. Observed no soap in restrooms.
Oct 11, 2024 50 demerits · 12 violations
Inspector comments: Pool inspection conducted with maintenance employee Tony and community manager Hannah Watson.
Permit denied and pool unable to open.
Reach out to EHS Devon Moeller for specific questions regarding listed violations 7049981122
*Note: Main drain covers and equalizer covers are set to expire 4/15/2025. Ensure new covers are installed and approved by health department prior to requesting inspection for 2025 season. Health department will also require an updated PDSC form.
#2 · Water quality: disinfectant residual provided by −6
G.S. 130A-2(3) Chlorine added directly to swimming pool. Chlorination must occur through chlorinator. Eliminate direct hazard to public.
Four floating units with chlorine pucks found in pool. EHS removed. Chlorinator must be able to maintain approved chlorine level without direct chlorination.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
EHS observed pH at 7.0.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris.
Pool full of leaves and debris.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
One weir missing.
All skimmers full of leaves and debris.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Hook not attached to pole.
Ring buoy rope broken and not at required length of 39’
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
.2528(b) Horizontals shall not be located less than 45" in height.
.2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm.
Landscaping (mulch) all around fencing is preventing compliance of the 48” rule.
Horizontals are less than 45” but grandfathered in due to pool being pre 2010 (construction date 2004)
EHS unable to verify window limiters on ground level window.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
.2537(3) There shall be no loose coping.
Trip hazard near the stairs and 31/2ft marker. Grout has come off. Refill in.
Broken off piece of coping left of stairs near 4ft marker.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Emergency phone not operational.
No return callback number posted.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational.
.2518(e) Provide a spare basket for pump.
Flow meter not operational.
No spare pump basket.
VFD not set at required RPM, set during inspection. Must maintain VFD at 3450, permit is conditioned as such.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Pool chlorine tabs stored in pump room. Move to designated chemical storage room.
Pool constructed 2/1/2004
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
No soap in restrooms.
Jul 10, 2023 16 demerits · 3 violations
Inspector comments: Permit conditioned to require 3450 RPM on Variable pump.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
throw rope was tangled, untangled during inspection. Body hook was not attached to a 12' pole. Attached to new pole via bolts during inspection.
#22 · Premises: emergency telephone provided −6
return phone number was not listed for kings 3 box, number written on box with sharpie and tested.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
VFD not set at required RPM, set during inspection. Must maintain VFD at 3450, permit is conditioned as such.
Jun 8, 2022 18 demerits · 6 violations
Inspector comments: Property manager Seka was present during the pre permit pool inspection. Night swimming is not approved. Permit restriction - pump must remain at 3450 RPM. No chemicals stored in janitor closet or in pump room.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. - Observed floating debris on surface of pool. CDI- CPO cleaned pool surface free of debris.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Observed minor debris in skimmer baskets. CDI- CPO cleaned skimmer baskets.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Observed section of fence damaged and greater than 4X4. CDI- CPO replaced fence, added screws, and EHS observed fence two be full and intact.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. - Observed minor standing water in pump room. EHS did not observe any leaking pipes.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(k) Provide shatterproof mirrors. - CPO and EHS unable to verify if mirrors are shatterproof.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
.2512(b) Water introduced into the pool, either directly or by the circulation system, shall be supplied through an air gap, anti-siphon vacuum breaker, or backflow preventer. - Observed hose bib without an approved back flow prevention device.
Jun 4, 2021 8 demerits · 2 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed debris on pool floor.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris in skimmer baskets .
Jul 17, 2020 20 demerits · 5 violations
Inspector comments: 23 - Chlorinator not installed with flow meter. Install per mfg. instructions. Original installation.
Note: No fresh air intake in pump room with forced draw ventilation.
Permit issued for no night swimming. Santiago Hernandez present during the inspection. No signature due to covid restrictions.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Log book not maintained. Pool has been closed. Log book provided during site visit. Ensure daily record keeping for chlorine, pH and main drain checks. Record total alkalinity and cyanuric acid weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing weirs in skimmers (2) of four. Operator had purchased but not yet installed. Replace skimmer weirs.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fencing - Pool built prior to 2010.
- Pool fence <48" in height. Maintain 48" in height.
- Gas tank and HVAC unit located within 45" of barrier. Eliminate footholds.
#22 · Premises: emergency telephone provided −6
Phone number listed did not match 911. When called number back that 911 had, called emergency phone. Listed phone number at phone struck through and new phone number posted during inspection.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash line to pit. Provide air gap above pit.
Apr 25, 2019 8 demerits · 2 violations
Inspector comments: PDSC form reviewed during the inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed pool floor in 3 1/2 FT area in need of brushing. Ensure to increase cleaning frequency.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. Observed pool sign with incorrect wording by missing the word "the." CPO corrected during the inspection by printing and laminating the exact wording and posting by pool rules.
Jun 13, 2018 24 demerits · 6 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed the main drains, per the record book, not being checked daily. CDI- Informed Jeremia Conradie, the pool operator, that the main drain MUST be checked daily and documented.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris in the baskets. Clean.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed the fence height at 45-46 inches in some areas around the pool.
*Fence constructed in 2004.
#22 · Premises: emergency telephone provided −6
Observed 2 phone numbers posted at the emergency phone. CDI- The one on the sign (704-583-4000) has been blacked out. The phone number that 911 has (704-583-9655) is written inside of the phone box.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed the weight in the flow stuck. CDI- Repaired by the pool operator. Weight is now floating.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed the restroom water at 137F. Provide 110F maximum.
Jun 28, 2017 8 demerits · 2 violations
Inspector comments: #4. One of four weirs missing from the skimmer. Provide weir.
#29. No papertowels provided in the women's restroom. Please provide papertowels.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool lounge chairs on the left side and left corner from the entry side of the club house within the 6FT clearance on pool deck. Provide 6FT clearing.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter provided, but not operating. Repair
May 17, 2016 4 demerits · 1 violation
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed the fence height at 45.5-46 inches in some areas around the pool (i.e: by the propane tank/grilling area). Continue to go around the entire fence and remove high mulch.
ACCESS POOL PERMIT ONLINE AFTER 3 BUSINESS DAYS AT HTTP://MECKPOOLS.CHARMECK.ORG
*Report emailed to Jeremia.
May 14, 2015 16 demerits · 4 violations
Inspector comments: Pre-permit inspection passed. Permit will be available within 2 to 3 business days at meckpools.charmeck.org
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope greater than 39 feet. CDI, operator cut rope to reqired length while on-site.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Observed pool lights not functioning according to operator and pool operator not able to turn on deck lights. Pool operator stated that they will no longer be operating at night and will be adjusting operational hours from dusk until dawn.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed lights not working in chemical and equipment room. Observed mechanical ventilation not functioning in chemical room.
Jun 20, 2014 4 demerits · 1 violation
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flowmeter bobber to be stuck. / REPLACE WITH OPERATIONAL FLOWMETER
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ARBOR STEELE CREEK” or State ID 2060501035). Inspection type (routine vs. follow-up) is not published in the county's data.