4demerits
RIVIERA
12020 VALLEY OAK ST, Charlotte, NC 28277
Seasonal Swimming Pool · NC permit/State ID 2060501065
Latest result4 demerits
Last inspectedApr 17, 2026
Inspections on record13
On record sinceApr 10, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Apr 10, 2014Lower is betterApr 17, 2026
Inspections & violations
Apr 17, 2026 4 demerits · 1 violation
Inspector comments: Walk with George . Permit was granted PERMIT RESTRICTION - FLOW METER MUST REMAIN OPERABLE. FLOW SET AT 167 GPM TO 196 GPM TO MEET TURNOVER AND FLOW RESTRICTION OF FILTERS. All restrictions met. No night swimming.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed skimmers in need of cleaning
Apr 17, 2025 14 demerits · 4 violations
Inspector comments: -PDSC verified
-No night swimming
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Observed no chemical recordings in log book. CPO updates with today’s readings and will continue to update daily during season.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Observed leaf litter inside skimmer baskets. CPO clears baskets during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
Observed lounge chairs 3ft from pools edge. CPO moves chairs so there is greater than 6 ft clearance.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels.
Observed no labels or colored coded pipes. CPO asked to do so at earliest opportunity.
Apr 24, 2024 6 demerits · 2 violations
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed one return missing the “eyeball”. CDI - Fitting replaced.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels. No labels on piping - relabel.
May 9, 2023 0 demerits · 0 violations
Inspector comments: New pump verified in field. No demerits taken. Pool was backwashed for 5 minutes and until water ran clear prior to taking picture of flow meter. flow meter must remain operable and at b/t 167 gpm to 196gpm.
No violations were recorded for this inspection.
Apr 20, 2022 10 demerits · 3 violations
Inspector comments: PDSC verified.
Pool not approved for night swimming.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed an accumulation of debris in surface skimmers. Removed during the inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Horizontals shall not be located less than 45" in height. Distance between horizontals at brick wall on both sides of building less than 45 inches. Pool was built pre 2010.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Bulk pool chemicals stored in pump room. There is a room available labeled “Chemical Room” which is not in use as required for chemical storage. Other items not related to pool operation stored in the chemical room.
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water build up inside of pump room due pressure relief assembly leak.
Apr 7, 2021 18 demerits · 5 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace damaged skimmer lid. Skimmer lid cracked. Replaced during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Horizontals shall not be located less than 45" in height. Distance between horizontals at brick wall on both sides of building less than 45 inches. Pool was built pre 2010.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall be accessible to all pool users. No emergency phone was available at beginning of inspection. Phone jack was present with no phone provided. Pool operator provided new phone which EHS verified is operational, connects to emergency services as required, and receives call back communications.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Bulk pool chemicals stored in pump room. There is a room available labeled “Chemical Room” which is not in use as required for chemical storage. Other items not related to pool operation stored in the chemical room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(m) Keep restrooms and fixtures clean and in good repair. Significant leak in plumbing from sink in women’s restroom. Water pooling on floor when sink is used.
Apr 23, 2020 18 demerits · 5 violations
Inspector comments: Skimmer equalizer covers expire October 2020. Replace and submit updated PDSC information for approval prior to expiration of
covers. Permit will be suspended if covers are not approved and replaced prior to expiration.
No Night Swimming.
Changed to "A" Open for Business, valid permit, with condition of staying closed to public by Executive Order-120, or other Orders,
outlined in permit.
Operator unable to sign due to COVID-19 protocol and safety precautions to not share equipment.
Inspection completed with: Mark Houff
Sent report to: inspections@tridentpoolgroup.com
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing at time of inspection.
.2518(k) Replace missing weirs. Operator replaced. Corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
New buoy rope at time of inspection. Too long.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator corrected to 45'.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Horizontal from brick wall on side of fence, less than 45" in height. Fence bowed in some areas, greater than 4" gaps. Pool built pre-2010.
.2528(b) Horizontals shall not be located less than 45" in height.
.2528(a) Provide no openings in fence and/or gate greater than 4"x4".
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals for feeder in pump room. Chemical storage room being used for pool storage rather than chemicals.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No paper towels in women's restroom at time of inspection. Provide paper towels/hand drying for handwashing.
Apr 10, 2019 4 demerits · 1 violation
Inspector comments: Inspection completed with TJ Havens
Not permitted for night swimming.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump.
Did not observe spare basket for second pump. CDI basket provided.
Apr 3, 2018 14 demerits · 3 violations
Inspector comments: Pool will not be allowing night swimming.
Pool was issued County Permit sticker #18-600426
#3 · Water quality: pool water pH −6
Observed pool pH to be 7.0. Corrected to 7.4. CDI
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 weir missing. Weir was replaced. CDI
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed filter gauges to be badly corroded/inoperable. Gauges were replaced. CDI
Apr 6, 2017 8 demerits · 2 violations
Inspector comments: Pool has minor debris. Ensure pool is cleaned once opened.
Open 8:30am - Dusk
Permit Posted in Pump Room. Recommend posting visible to the customer.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed ring buoy rope reading over 45FT by at least 5 FT. CDI - Cut to read 46F on site.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Soap missing in the restroom. Place soap in restroom at opening.
Mar 31, 2016 0 demerits · 0 violations
Inspector comments: Note: Ring buoy is starting to fray, may need to be replaced later this season but definitely for next season.Changes needed to PDSC formPump model # Whisperflo WFDS-2660" between drain covers6 equalizers not 4
No violations were recorded for this inspection.
Mar 30, 2015 10 demerits · 2 violations
#3 · Water quality: pool water pH −6
Initial ph reading 7.0. Brought up to 7.2 during my inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Trash in baskets. Baskets cleaned during my visit.
Apr 10, 2014 8 demerits · 2 violations
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Observed one missing vaccuum / suction port cap missing. Corrected onsite.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed equipment/chemical room ventilation not operational.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RIVIERA” or State ID 2060501065). Inspection type (routine vs. follow-up) is not published in the county's data.