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6demerits

QUAIL HOLLOW COUNTRY CLUB

3700 GLENEAGLES RD, Charlotte, NC 28210
Seasonal Swimming Pool · NC permit/State ID 2060501155
Latest result6 demerits
Last inspectedApr 21, 2026
Inspections on record13
On record sinceJun 19, 2014

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

01632 Jun 19, 2014: 6Jun 17, 2015: 0Apr 6, 2016: 8Jul 18, 2017: 32Apr 17, 2018: 14Apr 22, 2019: 16Apr 3, 2020: 8May 27, 2021: 6May 12, 2022: 12May 17, 2023: 6Apr 24, 2024: 4Apr 22, 2025: 6Apr 21, 2026: 6
Jun 19, 2014Lower is betterApr 21, 2026

Inspections & violations

Apr 21, 2026 6 demerits · 2 violations
Inspector comments: No night swimming Keep alarm functional for door to clubhouse that doesn’t self latch.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Front gates struggled to self close self latch. CDI-fence self closures lubricated, self closures not operable. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". Observed fence vertical bent and >4”
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Observed water in bathrooms >110F

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Apr 22, 2025 6 demerits · 1 violation
Inspector comments: Observed expired waterway drain covers for aerator installed on pool. PIC stated that this feature is never turned on. VERIFIED WITH K. RUDASILL: Feature pump must remain off until covers are changed and approved, and until new PDSC form is submitted. Facility has ONE WEEK to submit new PDSC form.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Observed expired waterway drain covers for aerator installed on pool. PIC stated that this feature is never turned on. VERIFIED WITH K. RUDASILL: Feature pump must remain off until covers are changed and approved, and until new PDSC form is submitted. Facility has ONE WEEK to submit new PDSC form or permit will be suspended.

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Apr 24, 2024 4 demerits · 1 violation
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Debris/pollen in pool. CDI pool vacuumed.

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May 17, 2023 6 demerits · 1 violation
Inspector comments: Night swimming is not permitted.
#22 · Premises: emergency telephone provided −6
Emergency phone did not have proper signage. CDI sign was posted w/ address and phone number.

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May 12, 2022 12 demerits · 3 violations
Inspector comments: Inspection completed with Jacob Wilks present. - Pool re-plastered 2022; verification of plaster color: Blue quartz. Verification of contrasting color bands: Sapphire blue. - Verified paddock drain cover screws changed on 4/1/21 via documentation provided by CPO.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed debris inside pool.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris inside gutter drains.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed deck gutter drains with gaps > 1/2". CPO repaired during inspection.

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May 27, 2021 6 demerits · 1 violation
#22 · Premises: emergency telephone provided −6
.2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. Wording to direct people inside to emergency phone was added to pool rules sign. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Phone number posted was incorrect. Corrected during inspection.

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Apr 3, 2020 8 demerits · 2 violations
Inspector comments: Verified cafe doors self close and latch.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Mirrors observed to not be shatterproof
#22 · Premises: emergency telephone provided −6
Observed emergency telephone signage not present, operator provided signage with incorrect phone number. Proper number and signage provided by end of inspection.

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Apr 22, 2019 16 demerits · 4 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
observed debris in pool
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
observed on gate of 6 not closing properly.
#22 · Premises: emergency telephone provided −6
observed emergency phone not work and number wrong; corrected onsite
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
mirrors not shatterproof

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Apr 17, 2018 14 demerits · 3 violations
Inspector comments: Permit Restrictions: No night swimming. PDSC information verified during inspection. Per Operator, facility will be lifeguard during all hours of operation. Verification visit will be made for phone signage.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfecant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no record of daily checks for drain covers. CDI: Operator informed that daily checks on drain covers is required in addition tochemistry readings. Drains were in good condition during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 8 ft of clear walking space around the pool at all times (>1600 sq ft). Observed pool chairs on left side of pool (near wading pool) 7 ft from water's edge. CDI: Operator moved furniture back to gate to provide 8ft clearance.
#22 · Premises: emergency telephone provided −6
.2530(a) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. Observed that facility only has one sign detailing the location of emergency phone, and that it was not readily visible from the shallow end of pool deck. CDI: Operator made handwritten sign and affixed it to pool gate with zip ties so that signage could be seen from all parts of pool deck. A metal sign will be made to be permanently affixed to a surface on the shallow end of enclosure. An additional visit will be made in 10 days to determine if facility has had a permanent metal sign made.

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Jul 18, 2017 32 demerits · 9 violations
Inspector comments: 6 - General Comment - Observed aerator pump , Pentair WFE-2 pump, tied to (2) Waterway 640-231x drain covers. No PDSC form submitted. Submit within 3 days or permit will be suspended. 15 - General Comment - Both ring buoys on deck with grab rope degraded. Replace with USCG approved ring buoys within 30 days. 21 - General Comment - Pool hours not posted. If night swimming, provide at least 10 ft candles on deck and lights in pool must be operational. 22 - General Comment - Dialing instructions not clearly visible. Re-post instructions. Emergency phone location not clearly visible on all areas of pool deck. Provide additional signage within 30 days.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Main drain checks not recorded regularly. Record daily. Acid and alkalinity not recorded. Record weekly. Intent to Suspend issued.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some etching and staining on pool floor. Keep in good repair.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Wall depth marker missing numbers at 8 ft 6 in. Replace on wall. Intent to Suspend issued. Damage to one deck no diving marker. Replace. Intent to Suspend issued. Wall depth marker at step entry - 4 ft not legible. Replace. Intent to Suspend issued.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
No labeling on diving platflorm. A label shall be permanently affixed to the equipment and shall include 1) Mfg name and address; 2) board length; 3) type of board; 4) fulcrum setting.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
One body hook not attached to pole. Corrected during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gates on to pool deck with 37" between horizontals. Pool built prior to 2010. Observed railing outside of back entrance gate at 42" in height. Eliminate foothold. Pool built prior to 2010. Observed 37" between horizontals on fencing surrounding pool. Provide at least 45" between horizontals. Pool built prior to 2010. Doors on to deck not made to self-latch - doors have latching mechanism that was not engaged. Corrected during inspection. Doors shall remain self-closing, self-latching.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck damage at pillar by entry to wading pool. Eliminate hazard to public. Intent to Suspend issued. Damage to deck drain in several locations including at deep end of pool and along perimeter close to wading pool. Repair deck drain as needed. Intent to Suspend issued. Jagged edges at depth markers in several locations. Repair edges of deck where needed along perimeter of pool. Intent to suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room left unlocked. Keep locked to keep inaccessible to the public.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in restrooms >110 F. Maintain at 110 F or below.

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Apr 6, 2016 8 demerits · 2 violations
Inspector comments: Observed incorrect Model number for pump and main drian covers on PDSC form. Permit will not be issued until updated PDSC form is completed, submitted and approved by MCHD. Current pump model is EQ 1000-3PH and main drain cover is PADDOCK 2424 PCFC. Once permit issued, it will be available at meckpools.charmeck.orgObserved lights not working. Pool operator stated there was no night swimming.
#22 · Premises: emergency telephone provided −6
Observed dialing instructions not provided at emergency pool phone. CDI, pool operator posted a sign with updated dialing instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Provide at least 3 feet of clear walkway around equipent in pump room. Observed tables and chairs stored in equipment room and areas where 3 feet of walkway was not provided.

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Jun 17, 2015 0 demerits · 0 violations

No violations were recorded for this inspection.

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Jun 19, 2014 6 demerits · 2 violations
Inspector comments: lTS issued for #5.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Maintain weekly records of total alkalinity and cyanuric acid. Observed no records kept of either. Observed daily records being maintained for chlorine, pH and main drains.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Mirrors in bathrooms should be shatter proof.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “QUAIL HOLLOW COUNTRY CLUB” or State ID 2060501155). Inspection type (routine vs. follow-up) is not published in the county's data.