2demerits
MADISON, THE
8100 CARTER CREEK DR, Charlotte, NC 28227
Seasonal Swimming Pool · NC permit/State ID 2060501185
Latest result2 demerits
Last inspectedJul 2, 2026
Inspections on record14
On record sinceMay 29, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 29, 2014Lower is betterJul 2, 2026
Inspections & violations
Jul 2, 2026 2 demerits · 1 violation
Inspector comments: Inspection conducted with CPO - Martin Martinez.
Emergency phone issues from previous inspections have been resolved.
Pool permit issued. Pool may open at owner’s discretion.
Permit Restriction:
Flow meter must remain operational. Flow cannot exceed 119gpm for max flow of drain covers. Suction hazard.
Night Swimming is not permitted.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(m) Keep restrooms and fixtures clean and in good repair.
Observed men’s room toilet missing seat. Replace
Jun 17, 2026 6 demerits · 1 violation
Inspector comments: Inspection conducted after permit denial. 911 has incorrect information when called. (Name/address incorrect).
Permit is denied. Re-inspection will be required prior to permit issuance. A $100 reinspection fee must be paid to the EHS office (980-314-1620) prior to scheduling of reinspection.
Permit restrictions: Flow meter must remain operational. Flow cannot exceed 119gpm for max flow of drain covers. Suction Hazard.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone.
Observed King 3 service can rout call to local 911. 911 operator has wrong information showing on their end. Phone shows as mobile and gives the address of the closest cell phone tower (Monroe RD). Apartment manager reported problem to Kings 3 representative. Box was checked again before end of inspection and 911 routing was not accomplished.
Jun 3, 2026 10 demerits · 2 violations
Inspector comments: Inspection conducted with CPO - Martin Martinez
Permit Restriction: Flow meter must remain operational. Flow cannot exceed 119 bpm for max flow of drain covers. Suction Hazard.
Flow was observed at 110gpm.
King 3 connection to 911 was not achieved. Pool failed and permit will not be issued. Pool must remain closed until inspector comes back to verify repair.
Once problem is corrected, $100 reinspection fee must be paid prior to reinspection being scheduled.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Observed pool logs that do not have recorded results for cyanuric acid and total alkalinity. Logs show test completed but does not notate actual reading. CDI - CPO took measurements and began recording at time of inspection.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone.
Observed King 3 service unable to rout call to local 911. Operator stated there was issue with 911 overflow. Operator reported problem to technician. Box was checked again before end of inspection and 911 routing was not accomplished.
Jun 11, 2025 20 demerits · 5 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed pool logs that does not include section to record checks for cyanuic acid levels. CDI provided county pool log sheet to use and printed onsite.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed certain areas of the pool where the soil was lower that cause a 4-5” gap under the fence.
.2528(b) Maintain between 30" or greater between bottom horizontal and next horizontal on fence and/or gate (pre-May 2010). Observed at the back end of pool the shorter fences had a distance of 28” between horizontals. Told facility they need to increase it to 30” for compliance
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair. Observed cracks in deck that need to be filled but less than 1/2”.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed emergency phone with sign with an inaccurate number. CDI wrote number on the phone with marker and ordered new sign.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(l) Provide toilet paper and dispensers in restrooms. Observed toilet paper in women’s restroom.
.2526(m) Keep restrooms and fixtures clean and in good repair. Observed restrooms in need of cleaning.
.2526(j) Provide soap and soap dispenser, no glass, at each sink. Observed no soap in women’s and men’s restroom.
May 11, 2023 8 demerits · 3 violations
Inspector comments: Per operator, pool does not operate past dusk.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed ladder without rubber feet. Pool wall damage is starting.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed missing inlet cover. CDI-replaced.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(m) Keep restrooms and fixtures clean and in good repair. Observed bathrooms need a thorough cleaning
May 4, 2022 24 demerits · 7 violations
Inspector comments: Per operator, pool hours are 10am-8pm.
Night swimming not permitted.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 4 missing weirs. CDI, weirs installed during inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed rubber bumpers missing from a ladder.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed eyeball fitting missing. CDI, fitting installed during inspection.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed throw rope measuring 27 feet. CDI, new rope provided at required length during inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter stuck and not operational. CDI, flow meter repaired during inspection and operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Observed pool chemical bag stored on ground in chemical room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(m) Keep restrooms and fixtures clean and in good repair. Observed restroom fixtures soiled.
.2526(l) Provide toilet paper and dispensers in restrooms. Observed toilet tissue missing from restrooms.
May 12, 2021 8 demerits · 2 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed debris on pool floor.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris in skimmer baskets.
Jul 9, 2020 8 demerits · 2 violations
Inspector comments: missing one weir.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders in 5' section of pool are missing endcaps.
Replace missing endcaps.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Body hook was not permanently attached to poll. CDI attached hook to pool with screws.
Throw rope was not tied to ring buoy and was tangled and not easily accessible. CDI rope was tied to ring buoy and untangled.
Jun 14, 2019 2 demerits · 1 violation
Inspector comments: No night swimming. Pool will close at dusk each night. Elecrtical permit number provided by property manager for work done in pump room is 212401170.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Rubber bumpers are missing from bottom rails of ladder. Replace.
Jul 11, 2018 2 demerits · 1 violation
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed step needing to be reattached on ladder at 5 ft.
Jun 16, 2017 2 demerits · 1 violation
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed chemical room not well ventilated.
May 27, 2016 22 demerits · 6 violations
#3 · Water quality: pool water pH −6
Observed 7.0-7.1 pH upon arriving. Bi carb added and pH corrected during inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed no weirs in any of the skimmers.
Correct within 30 days.
#13 · Pool maintenance: contrasting band on steps and benches −4
Observed 2 " spacing between the edge of the pool step to the edge of the contrasting tile. Can only be 1".
Correct wtihin 30 days.
#18 · Premises: lifeguards present or warning signs posted −4
Observed no sign stating that, "Children should not use the swimming pool without adult supervision" in 1" text height.
Correct within 30 days.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed water on the pump room floor.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Observed no shower sign posted.
May 20, 2015 10 demerits · 3 violations
Inspector comments: No PDSC on file at time of inspection. Permit held until forms are received.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Replace missing bumper on pool ladder to protect pool wall.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy rope is fraying and does not meet standard as being Coast Guard approved. Replace ring buoy. Corrected during inspection.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Need shower sign posted on gate or within pool area.
May 29, 2014 6 demerits · 1 violation
Inspector comments: .#25 - Observed continuous ventilation functions by light switch. Ventilation must run continuously or provide natural cross vent.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope was only 30ft. CDI - new rope at 36ft was attached to buoy.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MADISON, THE” or State ID 2060501185). Inspection type (routine vs. follow-up) is not published in the county's data.