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4demerits

CLOISTERS APARTMENTS, THE

10000 CLOISTERS CLUB LN, Charlotte, NC 28278
Seasonal Swimming Pool · NC permit/State ID 2060501215
Latest result4 demerits
Last inspectedApr 30, 2026
Inspections on record15
On record sinceMay 1, 2014

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

01836 May 1, 2014: 0Apr 8, 2015: 10Mar 24, 2016: 14Apr 7, 2017: 6Apr 26, 2018: 36Apr 11, 2019: 4Sep 9, 2020: 14Apr 1, 2021: 2Jun 2, 2022: 16May 8, 2023: 10Apr 29, 2024: 4May 16, 2025: 32Jun 5, 2025: 4Jun 12, 2025: 0Apr 30, 2026: 4
May 1, 2014Lower is betterApr 30, 2026

Inspections & violations

Apr 30, 2026 4 demerits · 1 violation
Inspector comments: Night swimming is NOT permitted.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.

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Jun 12, 2025 0 demerits · 0 violations
Inspector comments: All other violations from previous inspections have been corrected. No night swimming permitted.

No violations were recorded for this inspection.

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Jun 5, 2025 4 demerits · 1 violation
Inspector comments: 1. Make corrections. 2. Call front office to pay reinspection fee at 980-314-1620 3. Call inspector to reschedule at 704-301-4200
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(c) Depth markers shall include the word "feet" or symbol "ft". Observed some depth markers missing “feet” or “ft”. Permit denial.

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May 16, 2025 32 demerits · 7 violations
Inspector comments: Correct all items. Call to pay reinspection fee: 980-314-1620 Then call inspector to reschedule.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine >1 ppm.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed weir not securely attached. -CDI- CPO corrected.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(c) Depth markers shall include the word "feet" or symbol "ft". Observed some depth markers missing “feet” or “ft”.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed <6ft clearance around deck. -CDI- CPO relocated items.
#19 · Premises: signs prohibit glass containers or pets in pool area −4
.2530(d) Provide a sign prohibiting pets and glass containers in the pool area. Observed no signage prohibiting pets.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed inoperable emergency phone.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. Observed spare pump basket that appeared to be too small.

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Apr 29, 2024 4 demerits · 1 violation
Inspector comments: Night swimming not permitted. 50 GPM Pool will remain open from dawn til dusk.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris in skimmer baskets at time of inspection.

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May 8, 2023 10 demerits · 2 violations
Inspector comments: No night swimming
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed floating debris in two skimmers, removed during inspection
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed pool throw rope with knots present, knots untangled and rope at proper length by end of inspection.

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Jun 2, 2022 16 demerits · 4 violations
Inspector comments: Inspection conducted with Brian.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.1. CDI: pH is now 7.3. CPO able to fix during inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed missing weir. CDI: missing weir replaced with new weir during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed a plantar 3 ft away from pool. CDI: plantar is placed at least 6 ft away during inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed a sufficient amount of water leaking from the pump in the pump room. CDI: CPO was able to fix and pump is no longer leaking water.

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Apr 1, 2021 2 demerits · 1 violation
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(k) Provide shatterproof mirrors. Observed mirrors in restrooms not shatterproof.

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Sep 9, 2020 14 demerits · 5 violations
Inspector comments: Permitted for 2020 seasonal permit. Permit expires 10/31/2020. Changed to "A" Open for Business No Night Swimming. No signature due to COVID-19. Inspection with: Chris York Report to: Bexley Steelecroft - Christopher York No COVID-19 signage or occupancy posted. Ensure Executive Orders are being followed for pool opening. Verified plan review information: Pump: WhisperfloXF XFE-12 Main drains: 2 Aquastar 12MF Filters: 2 TR100 Lines: 4" piping out of ground into 3" to pump
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records for day of inspection. Pool has been closed. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator recorded all readings and corrected.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
4 1/2 feet depth markers on deck and pool wall missing "FT" creating space between depth markers greater than 25' apart. .2523(c) Depth markers shall include the word "feet" or symbol "ft". .2523(b) Provide depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool. Operator wrote "FT" on depth markers to correct.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder observed missing rubber stopper. Keep in good repair.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light out in chemical storage. No 3' clearance around piping and equipment. .2534(6) Provide sufficient lighting in chemical storage room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in men's restroom at time of inspection. .2526(j) Provide soap and soap dispenser, no glass, at each sink.

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Apr 11, 2019 4 demerits · 1 violation
Inspector comments: 7) .2537(14) Keep pool surface and pool floor free of debris. Observed pool floor in need of brushing. Ensure to increase cleaning frequency. PDSC form reviewed.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. Observed no spare pump basket. Ensure to provide a spare basket.

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Apr 26, 2018 36 demerits · 9 violations
#3 · Water quality: pool water pH −6
Observed the pH at 7.0. CDI- Soda ash added. pH at 7.2 now.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed only pH, chlorine, and main drains checked for the month. Ensure to check the Total Alkalinity & Cyanuric Acid weekly
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris in the baskets. Clean.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed an end cap missing on a ladder. Provide.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
-Observed the buoy rope at 32 feet. CDI- Purchased new and cut to 36 feet. -Observed the ring buoy and the body hook hanging behind/between 2 tree bushes. Not visible from pool. CDI- Relocated to a visible and accessible place.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed the gate by the pump room not self closing/self latching. CDI- Tightened- Closing now.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed chairs 4.5-5 feet from the pool edge. CDI- Pushed back to provide the 6 feet minimum.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed the flow meter weight stuck. CDI- Fixed- floating now.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed the pump room floor wet. Keep dry. Per Jovany, no night swimming. Permit provided #18-600638 (county); 2060501215 (state) Report emailed to jrivera@weinsteinproperties.com

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Apr 7, 2017 6 demerits · 1 violation
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed rope was tied in a way which shortended length so length of rope was not at the required 36 (ft). Rope measured to 10ft. CORRECTED. Rope was untied and then measured at correct distance.

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Mar 24, 2016 14 demerits · 4 violations
Inspector comments: #6 Main drains, equalizer covers and pump was validated.
#3 · Water quality: pool water pH −6
pH was 7.0 at beginning of inspection. pH was corrected to 7.2 during inspection. Operator instructed to adjust pH slightly to increase.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing (1) one weir. Additioional were on site.; ensure that facility has extra hair/lent basket for pump.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail were loose. Ensure that all ladders and handrails are tight and checked frequently.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Mirrors in restroom must be constructed of shatterproof material.

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Apr 8, 2015 10 demerits · 3 violations
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope to be 35 feet long. It msut be 36 feet long. Corrected.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Observed hot water in bathrooms to be at least 115F. It shall be no hotter than 110F.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Observed 1 hose bibb without backflow preventer. Provide backflow preventer for hose bibb.

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May 1, 2014 0 demerits · 0 violations
Inspector comments: PERMIT WILL BE AVAILABLE ONLINE AT HTTP://MECKPOOLS.CHARMECK.ORG 3 BUSINESS DAYS AFTER INSEPCTION.MAINTAIN DAILY POOL CHECK PAPER WORK ONCE POOL OPENS.

No violations were recorded for this inspection.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CLOISTERS APARTMENTS, THE” or State ID 2060501215). Inspection type (routine vs. follow-up) is not published in the county's data.