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4demerits

ARBOR VILLAGE APARTMENT HOMES

839 SHADOW ELM DR, Charlotte, NC 28209
Seasonal Swimming Pool · NC permit/State ID 2060501249
Latest result4 demerits
Last inspectedMay 26, 2026
Inspections on record16
On record sinceMar 28, 2014

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

01632 Mar 28, 2014: 8Apr 1, 2015: 8Apr 18, 2016: 8May 23, 2017: 0Jul 3, 2018: 8Apr 25, 2019: 22Apr 16, 2020: 6Apr 28, 2021: 8Jul 8, 2022: 4Apr 10, 2023: 30Apr 18, 2023: 12May 17, 2024: 8Apr 9, 2025: 10May 13, 2025: 0Apr 28, 2026: 32May 26, 2026: 4
Mar 28, 2014Lower is betterMay 26, 2026

Inspections & violations

May 26, 2026 4 demerits · 1 violation
Inspector comments: PERMIT ISSUED. POOL IS NOT PERMITTED FOR NIGHT SWIMMING OBSERVED BACKWASH DURING INSPECTION. FLOW METER MEASUREMENT: 90 GPM FIELD VERIFIED THAT 1 OF 4 SKIMMER EQUALIZERS IS PLUGGED. POOL HAS 3 OPERABLE SKIMMER EQUALIZERS. FIELD VERIFIED EQUALIZER COVERS MATCH PDSC FORM. PERMIT RESTRICTION - FLOWVIS FLOW METER INSTALLED FOR DESIGN FLOW - MAX 103 GPM DUE TO TURNOVER VIOLATIONS CORRECTED FROM LAST INSPECTION.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528 (b) Maintain between 30 to 45 inches between bottom horizontal member and the next horizontal member (pre May 1, 2010). Observed rock retaining wall outside of pool fence that measures less than 30 inches to the next pool fence horizontal. Pool built prior to May 1, 2010. No permit action for this item. REPEAT.

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Apr 28, 2026 32 demerits · 7 violations
Inspector comments: PERMIT DENIED. POOL IS NOT PERMITTED FOR NIGHT SWIMMING. PERMIT RESTRICTIONS: PERMIT RESTRICTION - FLOWVIS FLOW METER INSTALLED FOR DESIGN FLOW - MUST READ 103 GPM DUE TO TURNOVER
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH measuring 7.1 according to test kit. PERMIT DENIED.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2537(7) Drain covers shall be in good condition and securely attached. Observed both main drains missing all screws and had one screw in each securing covers down that were not in screw hole. Replace missing screws to secure covers. PERMIT DENIED. 2539(b) All suction outlets shall be protected by anti-entrapment cover/grates in compliance with APSP-7. Observed one equalizer cover missing. Hole was plugged with a vacuum line cover. Submit new PDSC form with new equalizer covers due to the 2008 6HPHAs no longer being produced. PERMIT DENIED. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Observed one 2017 Aqua star 6HPHA equalizer cover installed. PDSC states that they are supposed to be 2008 Aquastar 6HPHA covers. Replace with new equalizer covers on all 4 equalizer lines and submit a new PDSC form to Health department for approval that states their manufacturer, model and year. PERMIT DENIED. .
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(c) Depth markers shall include the word "feet" or symbol "ft". Observed 4 pool wall depth markers with “4 1/2” on tile with FT missing from tile. Replace or repair tiles to include “FT” on all insufficient depth markers. PERMIT DENIED.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Observed styrofoam ring buoy without coast guard approval stamping or specs. Replace with a US Coast Guard approved ring buoy. PERMIT DENIED.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528 (b) Maintain between 30 to 45 inches between bottom horizontal member and the next horizontal member (pre May 1, 2010). Observed rock retaining wall outside of pool fence that measures less than 30 inches to the next pool fence horizontal. Pool built prior to May 1, 2010. No permit action for this item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter not operating properly and maxing out. Unable to read true flow measurement. Repair or replace flow meter. PERMIT DENIED. Pool has the following permit restriction: PERMIT RESTRICTION - FLOWVIS FLOW METER INSTALLED FOR DESIGN FLOW - MUST READ 103 GPM DUE TO TURNOVER.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels. Observed piping in pump room without labels or color coding for direction of flow.

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May 13, 2025 0 demerits · 0 violations
Inspector comments: No violations noted. All items from previous inspection corrected. Permit issued. Okay to open.

No violations were recorded for this inspection.

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Apr 9, 2025 10 demerits · 3 violations
Inspector comments: Repair feeder system to turn off with pump. Once corrected call for reinspection. Tim. 704 507 6808
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions.ladders loose
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Chairs too close. Moved to 6 feet.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation. Feeder does not turn off. Repair. Permi issue

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May 17, 2024 8 demerits · 3 violations
Inspector comments: 18.) GENERAL COMMENT -- RELOCATE LIFEGUARD SIGN AND ADD MORE IF NEEDED *NO RESTROOM RENOVATION HAS OR WILL OCCUR AT THIS TIME* *85' OF NEW FENCING INSTALLED W/3 GATES*
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
ONE LADDER MISSING END CAPS, RAILINGS LOOSE -- REPAIR
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
INTERIOR LIGHT LOOSE -- REPAIRED
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
NO TOILET PAPER OR SOAP IN RESTROOM

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Apr 18, 2023 12 demerits · 4 violations
Inspector comments: Night swimming not permitted. Flow meter installed for design flow. Must read 103 gem due to turnover.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed bumpers missing on feet of ladder.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope measuring greater than 50 feet. CDI, length adjusted to 50 feet during inspection.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed no air gap at backwash line.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(a) Post a shower sign visible upon entrance to the pool. Observed shower sign not posted.

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Apr 10, 2023 30 demerits · 7 violations
Inspector comments: YOUR POOL DID NOT PASS INSPECTION TODAY AND MUST NOT OPEN. SEE PERMIT DENIAL FORM. A REVISIT FEE MUST BE PAID PRIOR TO A RE-INSPECTION. CONTACT MAIN OFFICE AT 980-314-1620 TO PAY REVISIT FEE. CONTACT EHS at 704-621-2294 to reschedule.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Observed test kit expired in 2021.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. PDSC form does not match database. There are 4 skimmers not 3 and none are visibly plugged.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed ladder bumpers missing on feet of 1 ladder.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed 2 pool return fittings missing
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope measuring 46 feet 6 inches.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. .2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system. Observed emergency pool phone not operable and unable to contact 911. Unable to verify emergency telephone number and address.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed no air gap at backwash line.

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Jul 8, 2022 4 demerits · 1 violation
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed some leaf debris in pool.

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Apr 28, 2021 8 demerits · 2 violations
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed USCG approved buoy with slight damage to the surface of the buoy. Recommended replacing buoy in the off season. Management ordered a new buoy during inspection.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Observed no drain in the adjacent bathrooms.

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Apr 16, 2020 6 demerits · 2 violations
Inspector comments: 110 GPM No night swimming permit for pool 22. Phone number located at emergency phone is incorrect. Proper number was printed and posted during inspection. **Facility understands that although the pool is permitted, it will not open until Mecklenburg County and the State of NC declares it to be safe to do so.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed small portion of deck that provides a trip hazard of greater than 1/2". Pool operator will adjust bricks on deck to eleviate trip hazard before pool opens this season. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed six pieces of deck furniture that were located less than 6 feet from the pool. Pool operator will furniture pieces to achieve greater than 6 feet clearance.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
.2526(c) Floor drains shall be provided in restrooms. Observed no floor drains in restrooms.

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Apr 25, 2019 22 demerits · 5 violations
Inspector comments: PDSC information and chlorinator function verified during inspection. Night swimming not permitted at this facility. Flow meter observed at 103 GpM per design requirements.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed three skimmers with debris in them. Clean as often as necessary. CDI: Baskets cleaned.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed rope length at 47ft (50 required) during inspection. CDI: Rope was unwrapped from around buoy to a length of 50 ft during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed deck chairs within 4 ft of water's edge. CDI: Chairs moved back to a distance of 6ft.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed no signage providing address or phone number at the emergency phone. CDI: PIC printed off information and placed it in a laminate cover and affixed to wall with concrete screws. PIC stated that a proper sign will be created.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
.2626(c) Floor drains shall be provided in restrooms. Observed no floor drain in restroom.

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Jul 3, 2018 8 demerits · 3 violations
Inspector comments: Field Verified Pentair Whisperflo WF-28, 2 HP pump 2 Aquastar 9MFxxx drain covers 3 Aquastar 6HPxxx equalizer line covers. FlowVis flow meter reading ~103 gpm 1 TR100 sand filter 1 TR100c sand filter piping 2" PVC
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed loose handrail and ladder. CDI-all tightened
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed small portion of fence not secured near back gate. Securing with wire. Will be back next week to make sure fence has been properly repaired. Both gates not self-closing when fully open. CDI- gates corrected. Make sure they stay self-closing and self-latching throughout season.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed pump equipment room very tight. No room to manuever. Floor wet. Apartment items wedged in making space even smaller.

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May 23, 2017 0 demerits · 0 violations
Inspector comments: Inspection after call back and fee payment conducted. Observed no violations. Ms. Gina on site during inspection today.

No violations were recorded for this inspection.

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Apr 18, 2016 8 demerits · 3 violations
Inspector comments: Pool floors observed with staining. Upper deck away from pool (upstairs) observed with one wood panel lifted. Repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate door observed with greater than 4 inch separation from floor to vertical bar. CDI- CPO decided to add a block to allow for adequate spacing.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap in backwash line.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
No shower sign posted. CDI- Corrected during inspection.

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Apr 1, 2015 8 demerits · 3 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Clean skimmer basket and replace damaged skimmer basket.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Did not observe ventilation in maintenance shop/chemical room/pump room. Install a vent on base of door in back chemical/pump room to allow a cross ventialtion since there is a vent stack in far corner of pump/chemical room.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No floor drains observed in bathrooms(men and women).General Comment: Observed paint wearing off of pool floor and wall. I recommend repainting pool floor and wall by next swimming pool season. Clean upper section of wall in pool. Observed piece of coating on ring bouy missing. Replace ring bouy with damaged coating/covering. Observed paper signage stating shower before entering pool. Replace paper signage with a plastic or metal sign. Sign beside telephone replaced at time of inspection with correct telephone number. Tables and chairs on pool deck moved away from swimming pool at time of inspection to allow the six feet clearance around pool. Earlie Marsh present at time of inspection. **VISIT http://meckpools.charmeck.org TO OBTAIN A COPY OF POOL PERMIT!

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Mar 28, 2014 8 demerits · 2 violations
#22 · Premises: emergency telephone provided −6
Phone number posted beside emergency phone was incorrect. Corrected during inspection.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No floor drains in bathroom.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ARBOR VILLAGE APARTMENT HOMES” or State ID 2060501249). Inspection type (routine vs. follow-up) is not published in the county's data.