20demerits
RESIDENCES AT WEST MINT
5925 OAK DR, Charlotte, NC 28227
Seasonal Swimming Pool · NC permit/State ID 2060501292
Latest result20 demerits
Last inspectedMay 23, 2025
Inspections on record9
On record sinceMay 30, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 30, 2014Lower is betterMay 23, 2025
Inspections & violations
May 23, 2025 20 demerits · 5 violations
Inspector comments: PDSC form and permit restrictions verified during today’s inspection. Permit denied. Items denoted holding up permit:
.2530(f) Call back number not operable.
.2530(f) Observed incorrect address at emergency phone.
Once violations are corrected, return visit fee may be paid to Environmental Health at 980-314-1620.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed skimmer baskets with debris.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed missing rubber caps on ladder.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope measuring longer than 50”. CDI - Throw rope was shortened during inspection to required length.
#22 · Premises: emergency telephone provided −6
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system. Kings III phone unable to connect to emergency services. CDI - Repaired during inspection.
*.2530(f) Emergency phone shall remain operable. Call back number not operable.
*.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed incorrect address at emergency phone.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2626(l) Provide toilet paper and dispensers in restrooms. No toilet paper available in both female and male restrooms; no disposable towels available in female restroom.
Jul 26, 2024 12 demerits · 3 violations
Inspector comments: During the inspection i verified the following:
Pentair IntellifloXF VSF set at 3450 RPM.
Main drain, skimmer and return line all 3” pipe
(2) VGBA-2017 Aquastar 914xxx drain covers
EQ lines plugged per State recommendations
(2) Pentair TR100C filters
9 returns
4 skimmers
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Observed baskets with debris.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. - Observed missing rubber caps on ladder.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Observed telephone number incorrect at emergency phone. Corrected.
May 25, 2021 10 demerits · 3 violations
Inspector comments: Inspection conducted alongside CPO Douglas.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Pool floor observed with debris.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Skimmers contain leaves and debris. Clean.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(k) Provide shatterproof mirrors. No proof of shatterproof mirrors.
Jun 3, 2020 4 demerits · 1 violation
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one weir. CDI
May 23, 2019 4 demerits · 1 violation
Inspector comments: This pool has the correct information associated with the pool.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(c) Depth markers shall include the word "feet" or symbol "ft". Observed depth marker stating 4 11 inches. CDI - Pool operator installed tile that states 4 ft in the space. -4-
Jun 13, 2017 8 demerits · 2 violations
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 - Ladders and hand rails shall be intsalled where required and maintained in good repair. Replace missing rubber bumpers on bottom of ladder. Tighten loose ladder.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530 A ring buoy shall be provided with an attached throw rope the shorter of 50ft or one and a half times the widest part of the pool. Rope measured 55ft. CDI - Rope corrected to 50ft.
Jun 13, 2016 2 demerits · 1 violation
Inspector comments: PDSC form indicates a Pentair challenger CHII-NI-1/2F 11/2 HP pump. Pump actually installed is a Pentair Whisper Flo model number XFE-12-208-230V 3HP. Pool is currently voluntarily closed due to keycard/wifi issue with gate, will be resubmitting PDSC form.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder missing bumpers and slip resistant tread.
Jul 10, 2015 30 demerits · 7 violations
#3 · Water quality: pool water pH −6
pH was 6.8. pH must remain between 7.2-7.8
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Daily records are not being maintained
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladders are loose/missing bumpers to protedt pool walls
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Multiple return inlets were missing
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Body hook is not attached to pole. Ring Buoy needs to be replaced.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate latach was broken and missing spring. Gate is not self latching and self closing.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Pump keeps cycling on and off. Possibably losing prime.
May 30, 2014 10 demerits · 3 violations
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Inlet covers required. Inlet covers missing.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Maintain flow meter operating properly. Flow meter was stuck. Repaired while on site.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Restroom mirrors shall be shatterproof. Glass mirrors in both restrooms.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RESIDENCES AT WEST MINT” or State ID 2060501292). Inspection type (routine vs. follow-up) is not published in the county's data.