8demerits
BALLANTYNE HOTEL AND LODGE, THE OUTDOOR POOL
10000 BALLANTYNE COMMONS PKY, Charlotte, NC 28277
Seasonal Swimming Pool · NC permit/State ID 2060501437
Latest result8 demerits
Last inspectedApr 1, 2026
Inspections on record8
On record sinceApr 1, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Apr 1, 2019Lower is betterApr 1, 2026
Inspections & violations
Apr 1, 2026 8 demerits · 2 violations
Inspector comments: Permit restriction:
Flow meter must remain operational and not exceed 200 GPM due to # of returns. Flow meter verified and read 200 GPM today.
Night swimming permitted. All lights operational.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 out of 7 weirs missing. Weirs replaced during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed men’s bathroom door not self-latching due. Fixed during inspection.
Apr 2, 2025 2 demerits · 1 violation
Inspector comments: Observed flow meter at 220 GPM during the inspection. CPO made aware of 200 GPM restriction on pool. CPO reduced GPM to 200, marked and labeled settings for staff to not exceed 200 PPM.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Observed multiple soap dispensers not primed and did not provide soap when EHS attempted.
Apr 3, 2024 12 demerits · 4 violations
Inspector comments: Pool inspection completed with Kyle, Brian, and Mahdi
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Observed pool concrete fence that was at 44”.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
Observed chairs providing 5ft distance or less around the pool.
.2537(2) Decks shall be kept in good repair.
Observed cracking on deck floor across from bar area that needs repair to ensure it does not become a trip hazard.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Observed chemical storage room with ventilation that was not actively on during inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Observed no soap provided in the men and women’s bathroom.
Apr 4, 2023 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS OBSERVED DURIGN THE INSPECTION. EHS VERIFIED FLOW METER OPERATING BELOW 190 GPM. PERMIT STATES THAT MAXIMUM GPM SHALL NOT EXCEED 200 GPM DUE TO THE NUMBER OF RETURNS INSTALLED. IN FIELD PLAN REVIEW CONDUCTED FOR NEWLY INSTALLED GATES. NIGHT SWIMMING REQUESTED. EHS WILL VERIFY LIGHTING FOR NIGHT SWIMMING APPROVAL.
INSPECTION CONDUCTED WITH MAHDI EL HAFIDI
No violations were recorded for this inspection.
Apr 1, 2022 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED ON THE INSPECTION REPORT TODAY. EHS VERIFIED FLOW METER OPERATING AT NO GREATER THAN 195 GPM. PERMIT CONDITION STATES MAX 200 GPM DUE TO # OF RETURNS INSTALLED. EHS VERIFIED SCREWS IN NEW DRAINS AND EQUALIZERS PLUGGED IN SKIMMERS TODAY. NIGHT SWIMMING REQUESTED. EHS WILL RETURN TO VERIFY LIGHTING FOR NIGHT SWIMMING.
No violations were recorded for this inspection.
Apr 1, 2021 2 demerits · 1 violation
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Hand rail on right side of pool was loose. Tighten hand rail.
Apr 30, 2020 22 demerits · 7 violations
Inspector comments: No Night Swimming.
Changed to "A" Open for Business, valid permit, with condition of staying closed to public by Executive Order-120, or other Orders,
outlined in permit.
Operator unable to sign due to COVID-19 protocol and safety precautions to not share equipment.
Inspection with: Keith Koreng and Michael Hildreth
Sent to: kkoreng@theballantyne.com
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekly total alkalinity and cyanuric acid at time of inspection.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator measured, recorded and corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir installed incorrect/backwards. .2518(k) Replace missing weirs. Operator adjusted and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gates not self-closing, self-latching at time of inspection. Door sensor onto pool deck from spa area not latching when closed, sensor staying on over 30 seconds and not working correctly each time door was opened at time of visit. .2537(b) All gates and doors shall be self-closing, self-latching. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
Gates adjusted to self-close, self-latch. Operator added bell to make door have audible alarm. If changes are made, ensure sensor does not stay on over 15 seconds or activate with body movement. Must meet .2528. Corrected
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture within 6' of pool at time of inspection. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pool furniture and other items stored in equipment room around. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Observed piping missing labels. .2518(d) Piping and valves shall be labeled with color codes or labels.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Soap missing at sink in men's restroom at time of inspection. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Apr 1, 2019 12 demerits · 3 violations
Inspector comments: Permit issued. Night Swimming will be permitted (checked lighting and had made onsite visit in 2018, lighting replaced with brighter, LED lights). Permit valid until 10/31/19.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One handrail loose. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
One buoy rope long at time of inspection.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator corrected (37')
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gates had closer installed with reinforcement bar, creating horizontal less than 45" in height, at time of inspection. .2528(b) Horizontals shall not be located less than 45" in height. Operator removed horizontal (whole piece) and corrected, but would like further guidance for permanent solution to gate issue/compliance. Spoke with T. Dutcher and confirmed this temporary solution was permitted and will work with department to ensure changes to gate are in compliance. **Note: Hinge may not meet compliance if installed less than 45".
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “BALLANTYNE HOTEL AND LODGE, THE OUTDOOR POOL” or State ID 2060501437). Inspection type (routine vs. follow-up) is not published in the county's data.