8demerits
WATERMARK LAKE NORMAN
19329 WATERMARK DR, Cornelius, NC 28031
Seasonal Swimming Pool · NC permit/State ID 2060501470
Latest result8 demerits
Last inspectedApr 23, 2026
Inspections on record9
On record sinceMay 14, 2020
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 14, 2020Lower is betterApr 23, 2026
Inspections & violations
Apr 23, 2026 8 demerits · 2 violations
Inspector comments: EHS recommends making the Emergency Phone louder due to the noise from the pump room.
Seven Permanent Gazebos are built on one side of the pool, 3.5ft from the pools edge.
Pool fence does not meet requirements. EHS observed 39.5” horizontals and 18” handrail foot holds. Other non-compliant issues may exist.
Two areas of depth markers are 26-28ft apart. CPO has ordered non-slip stickers for the inside and outside of the pool to correct this issue. EHS will follow up to ensure they have been installed.
Inspection completed with CPO, David Johnson
All permit compliance items corrected during inspection
CPO log records begin today
NIGHT SWIMMING NOT ALLOWED
Permit Restriction - Building and fence/gate around the pool perimeter are barrier. Doors from condos must remain with audible alarms. Access shall be provided at all times. Doors from buildings shall remain self-closing and self-latching.
Permit issued
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Observed a 44-45ft ropes for both ring buoy’s. CDI - New ropes were attached and cut to 46’6”
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Observed bags of chemicals stored on the floor of the chemical room.
May 22, 2025 0 demerits · 0 violations
Inspector comments: Inspection conducted with CPO Patrick Sigley and maintenance supervisor Kurt Bartley.
Verified items from 5/19 inspection. Observed new ladders and handrails installed with escutcheon plates, good records, test kit, weirs in place, two sets of lifesaving equipment, additional emergency phone signage, and chemicals stored properly.
Electrical permit E4734193 passed inspection 4-25-2025 for new cup anchors and metal pergolas along pool.
Electrical permit E4627693 passed inspection 5-13-2024 for replacement pool pump motor.
Pool ~3,255 sq ft. Will need 8 feet of clear walkway around the pool and two sets of lifesaving equipment.
Permit issued with the following conditions:
Night swimming is permitted
Building and fence/gate around the pool perimeter are barrier. Doors from condos must remain with audible alarm. Access shall be provided at all times. Doors from buildings shall remain self-closing and self-latching.
No violations were recorded for this inspection.
May 19, 2025 28 demerits · 7 violations
Inspector comments: Inspection conducted with CPO Patrick Sigley and maintenance supervisor Kurt Bartley.
Verified PDSC and deck area issues.
Verified underwater and deck lighting working.
Verified doors from buildings and residences alarmed or self-closing and self-latching.
Electrical permit E4734193 passed inspection 4-25-2025 for new cup anchors and metal pergolas along pool.
Electrical permit E4627693 passed inspection 5-13-2024 for replacement pool pump motor.
Pool ~3,255 sq ft. Will need 8 feet of clear walkway around the pool and two sets of lifesaving equipment.
Permit condition that cabanas shall not obstruct the view of the pool from any seating area and free access by walkway shall be provided at least 5 feet around cabana posts and landscaped area.
Pre-permit inspection did not pass
5)
8)
15)
22)
24)
Prior to scheduling a re-inspection will need to pay a $100 re-inspection fee by calling our office (980) 314-1620 and paying with a credit card.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No cyanuric acid checks, checking calcium hardness instead of cyanuric acid. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Pre-permit item.
Test kit expired. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Pre-permit item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
All nine weirs missing. .2518(k) Provide functional weirs. - Pre-permit item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
All ladders missing escutcheon plates. .2521 Install ladders per manufacturer instructions.
All handrails missing escutcheon plates. .2521 Install handrails per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Facility with one set of lifesaving equipment. Provide a second US Coast Guard approved ring buoy with attached 46 foot 6 inch throw rope and second body hook on 12 foot non-collapsible pole. .2530(b) Two units of lifesaving equipment (or two lifeguards) must be provided for pools that exceed 3,000 sq. ft. surface area. Must be easily visible and accessible. - Pre-permit item.
#22 · Premises: emergency telephone provided −6
Emergency phone not visible from all areas of the pool. Post additional signage noting location of the emergency phone. .2530(f) Emergency phone shall be visible from all areas inside pool enclosure. - Pre-permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working. .2518(g) Keep flow meter operational. - Pre-permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some buckets of chemicals stored next to pool equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Some buckets of chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Dry bag of soda ash on the chemical storage room floor. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
May 16, 2024 0 demerits · 0 violations
No violations were recorded for this inspection.
May 9, 2024 28 demerits · 6 violations
Inspector comments: On-site visit for seasonal permitting inspection. EHS unable to issue permit. Facility completed renovation/construction in pump room. Per PIC, electrical permit pulled and passed. PIC to provide copy to EHS prior to scheduling re-inspection.
NOTE: PERMIT CAN BE ISSUED FOR 2024 SEASON; HOWEVER, PRIOR TO 2025 SEASON POOL DECK MUST BE SLOPED TO DRAIN/REPAIRED. IN-FIELD PLAN REVIEW REQUIRED. CONTACT TIME DUCTHER (704-507-6808) OR KATIE RUDISILL (704-309-5494).
FAILED INSPECTION. EHS placing facility in "Q" status. Upon making corrections to violations noted during inspection, contact the main office at (980)-314-1620 and request pool re-inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Observed no section/column in log book for recording total alkalinity or cyanuric acid.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Observed ring buoy with rope length of 45ft (based on pool square footage rope must be 46.6ft).
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
Observed doors with direct access to pool deck inaccessible- residents not notified/not at residence during inspection. Fencing around perimeter of pool not to code.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
Observed cabanas next to pool with less than 6ft clear walking space.
.2522(f) Deck shall be sloped to drain.
Observed no drains on pool deck.
PERMIT CAN BE ISSUED FOR 2024 SEASON; HOWEVER PRIOR TO 2025 SEASON POOL DECK MUST BE SLOPED TO DRAIN/REPAIRED. IN-FIELD PLAN REVIEW REQUIRED. CONTACT TIM DUCTHER (704-507-6808) OR KATIE RUDISILL (704-309-5494).
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable.
Observed emergency phone unable to be called back. EHS able to dial out to 911 (phone # and address on file with 911 is correct).
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational.
Observed flow meter inoperable. PIC able to make flow meter operate but meter gets stuck easily.
Apr 12, 2023 8 demerits · 2 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Small amount of debris in pool. Keep pool clean and free of debris
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
pergolas encroached on 6' clear walking space
Apr 22, 2022 2 demerits · 1 violation
Inspector comments: EHS was granted access to all doors leading onto pool deck from condos and common areas, confirmed that there is audible alarms and self closing/self latching doors for common areas. Piece of broken fence fixed during visit on 4/21. Body hooks replaced and throw rope adjusted to proper length during 4/21 visit. EHS confirmed PDSC information. Aquatech representative Jeff Frey on site during inspection. Permit issued.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Provide at least one handrail on steps. Observed loose handrail at entry to pool.
Apr 30, 2021 0 demerits · 0 violations
Inspector comments: Danny Richards present during the inspection.
Verified all audible alarms on ground floor tenants, all working.
Verified main drains and pumps. Equalizers are plugged per station regulations.
Seasonal permit issued.
No violations were recorded for this inspection.
May 14, 2020 0 demerits · 0 violations
Inspector comments: Observed no non-complaint conditions.
Pool barrier consists of all ground level sliding doors.
Door are required to have alarms or be self closing self latching.
Emergency phone was difficult to hear 911, volume low but operator could be heard
Recommend havening technician increase phone speaker volume.
Verified PDSC information.
Robert from Aquatech present during inspection.
No signature due to COVID-19 social distancing requirements.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “WATERMARK LAKE NORMAN” or State ID 2060501470). Inspection type (routine vs. follow-up) is not published in the county's data.