4demerits
HYATT PLACE
4119 SOUTH STREAM BV, Charlotte, NC 28217
Seasonal Swimming Pool · NC permit/State ID 2060501535
Latest result4 demerits
Last inspectedJul 8, 2026
Inspections on record8
On record sinceMay 31, 2022
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 31, 2022Lower is betterJul 8, 2026
Inspections & violations
Jul 8, 2026 4 demerits · 1 violation
Inspector comments: Inspection completed with Harry Nguyen present. Note- observed emergency telephone signage fading and in poor repair however signage is still legible. New emergency phone signage must be replaced prior to issuance of 2027-2028 operations permit. Observed one ‘no diving’ marker on pool deck faded. Replace prior to issuance of 2027-2028 permit.
Permit conditions - Flow meter must remain operable. Flow required at 69 GPM to 98 GPM to meet turnover and flow restriction of the filter. Flow greater than 150 GPM exceeds the main drain maximum flow and is a suction hazard.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 out of 3 total weirs missing. Replace.
Jul 7, 2026 20 demerits · 4 violations
Inspector comments: Inspection completed with Harry Nguyen present.
Permit could not be issued due to low chlorine level in pool. Maintain chlorine in pool at 1.0ppm or greater.
Note- observed emergency telephone signage fading and in poor repair however signage is still legible. New emergency phone signage must be replaced prior to issuance of 2027-2028 operations permit.
Observed one ‘no diving’ marker on pool deck faded. Replace prior to issuance of 2027-2028 permit.
When non-compliant items have been corrected, contact Eli Freese at 704.621.2298 to verify and conduct inspection.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm through NSF approved chlorinator. Observed chlorine at 0ppm. Permit denial item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 out of 3 total weirs missing. Replace.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope at 32 feet. CDI- adjusted to 30 feet.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed the word ‘WARNING’ missing from ‘warning no lifeguard on duty’ sign. CDI- additional correct signage posted.
Apr 28, 2026 10 demerits · 2 violations
Inspector comments: Permit denial. CPO will fill out new PDSC form and will give notification when completed. https://eh.mecknc.gov/pools Call 980-314-1620 for reinspection.
No night swimming.
The phone rings back to the front desk (hotel). The phone was answered during the inspection. There is always someone at the front
desk when the pool is open.
Permit Restriction complete. FLOW METER MUST REMAIN OPERABLE. FLOW SHALL BE BETWEEN 69 GPM TO 98 GPM TO MEET TURNOVER AND FILTER FLOW RESTRICTION.
CPO replaced 911 phone due to static being heard when in use.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Observed main floor drain covers changed since last week without notification. Previous floor covers were Aquastar R12MF101 2008. New floor covers are 2017 Aquastar 12'' R12MF101. Information to submit new PDSC form was given to CPO.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. Observed only 1 pool rule signage missing exact wording. CDI - PIC was able to obtained new pool rule signage that meets requirements.
.2530(c) Provide "Adults should not swim alone." in 1" lettering. Observed only 1 pool rule signage missing "ADULTS SHOULD NOT SWIM ALONE''.CDI - PIC was able to obtained new pool rule signage that meets requirements.
Jun 12, 2025 8 demerits · 2 violations
Inspector comments: Pool open for the 2025 pool season. No night swimming permit.
All issues corrected during the inspection see previous comments.
The phone rings back to the front desk (hotel). The phone was answered during the inspection. There is always someone at the front desk when the pool is open.
Field book notes attached to the pool.
The handle was moved to 45” from the ground. Provided a spare pump basket. Flow meter was working properly. The pump was set between 69-98gpm, met turnover and filter flow restriction.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching.
The magnetic gate was not closing when the door was only slightly opened. Therefore, the operator adjusted the door to close at all opening distances. Gate now self latches when opened.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
The chairs were less than 6 feet from the pool. pool operator moved all the chairs that were too close, they now are all greater than 6 feet.
Apr 4, 2024 8 demerits · 2 violations
Inspector comments: NIGHT SWIMMING NOT PERMITTED.
HANDLE ON GATE HAS BEEN RAISED TO 60 INCHES.
SPARE PUMP BASKET ACQUIRED.
FLOW METER SET TO 69 GPM.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Skimmers dirty, CDI - Cleaned
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Cement chipping on dick created a trip hazard. CDI - Offset filled in with cement during inspection.
Jun 27, 2023 34 demerits · 11 violations
Inspector comments: 15 - Ring buoy grab rope degraded along with rope for ring buoy. Replace ring buoy with USCG approved ring buoy and 30 ft. rope. Given until 6/28 morning to provide new ring buoy. Return visit will be made.
16 - Magna-latch removed from main entry gate. New key fob entry installed. Handle on gate provides horizontal at 37" from ground. Move to at least 40" from pool ground, preferable at 45" or get rid of the horizontal.
Permit issued for no night swimming. Pump must be set at 3450 RPM. Flow meter must remain operable. Flow range shall be from 69 gpm to 98 gpm to meet turnover and filter flow restriction.
Daniel Goins present during the inspection.
In-Field Plan Review verified during inspection.
1. Pump flow at 73 gpm meets permit restriction.
2. Pentair Intelliflo VSF 011056 set at 3450 RPM.
3. Blue white flow meter on 2" line per mfg. specs.
4. All piping - 2"
5. (3) Aquastar 6HPHAxxx EQ line covers - 2008
6. (2) Aquastar R12MFxxx drain covers - 2008
7. Hayward S310T filter
8. (8) returns and 3 skimmers
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Test kit with expired reagents and CYA tube not usable due to black staining. Provide new test kit by 6/28. Will verify on return visit.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Black staining on pool floor and wall in some locations. Ensure not mold. Operator stated they have tried to scrub and will not come off. Plaster appears darker than 50% light reflectance. When replastered, ensure new plaster reflects >50% light.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers with debris/build-up. Keep skimmers clean in order to filtration system to function properly.
One skimmer basket with some damage. Replace skimmer basket furthest from the building.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chipping paint on pool deck. Some damage to pool deck near step entry and near ladder. Offsets not greater than 1/2". May require repair prior to 2024 operating season. Monitor and repair as needed.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on inlet line to chlorinator. Provide flow meter per NSF specifications. Original construction.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak at filter. Repair leak.
No spare pump basket. Provide spare pump basket for new pump prior to 2024 season.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No lighting in chemical storage room. Fan does not appear to be operable. Providing lighting and ventilation in chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash line. Goes through side wall of building. Original construction. Water shall be backwashed through an air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
No shower sign posted on deck. Provide shower sign visible upon entry to the pool.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Hose bib for pump room without backflow prevention device. Provide backflow prevention device.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib in restrooms. Original construction. Provide hose bib with backflow prevention device.
May 25, 2023 8 demerits · 2 violations
Inspector comments: Pump was changed to Pentair from existing pump - in-field plan review form must be done and approved before permit can be issued
Permit not issued based on pump changed without approval
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Water line tiles need cleaning
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets need cleaning
May 31, 2022 0 demerits · 0 violations
Inspector comments: Inspection conducted with Bustah.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HYATT PLACE” or State ID 2060501535). Inspection type (routine vs. follow-up) is not published in the county's data.