4demerits
MAGNOLIA HEIGHTS
3620 STERLING MAGNOLIA CT, Charlotte, NC 28211
Seasonal Swimming Pool · NC permit/State ID 2060501557
Latest result4 demerits
Last inspectedApr 24, 2026
Inspections on record7
On record sinceMay 13, 2022
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 13, 2022Lower is betterApr 24, 2026
Inspections & violations
Apr 24, 2026 4 demerits · 2 violations
Inspector comments: NIGHT SWIMMING IS NOT PERMITTED
MAIN DRAIN COVERS EXPIRE: 05/05/2030
EHS WAS UNABLE TO PROVIDE FACILITY WITH A COPY OF THE PERMIT. FACILITY CAN RETRIEVE A COPY OF THE PERMIT FROM THE MECKLENBURG COUNTY POOLS WEBSITE- EHS DID ISSUE FACILITY WITH A PERMIT STICKER.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. EHS observed both of the ladders were missing a cap.
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#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels. EHS observed that pipes were not labeled. Label pipes clearly with flow direction.
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Apr 16, 2026 32 demerits · 7 violations
Inspector comments: Pump housing and lid replaced and not able to be verified as correct pump. Motor has been replaced, 5 HP. There are no notes indicating these changes have been approved or documented with the health department. Unable to verify timeline or permits at time of inspection. Submit documentation for PDSC to pdsc@mecknc.gov
Ensure proper electrical permits have been pulled for motor replacement.
Re-inspection fee required. Call Main Office at 980-314-1620 once ALL 4 and 6 point demerits are corrected.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 6.8 at beginning of inspection. CPO attempted to raise pH. EHS observed pH at 6.8 at end of inspection. Permit denied
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed record papers not including the main drain checks. CPO added main drain checks to record papers.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. PDSC form indicates Pentair Challenger CFII-N15FE. Pump housing and lid has been changed and unable to verify pump. Housing does not appear to be NSF certified. Pump basket lid with rusted ring does not appear to meet NSF approval. Provide proper documentation for PDSC form and pump. Permit denied
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed missing rubber cap on ladder.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible. Observed body hook on a telescoping pole. CPO switched body hook to a non-telescoping pole.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed lounge chairs within 6 feet of waters edge. Permit denied
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed “No life guard on duty” section of signage at less than 4 inches. CPO purchased new signage with 4 inch lettering
May 28, 2025 30 demerits · 6 violations
Inspector comments: NIGHT SWIMMING NOT PERMITTED.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm.
Chlorine recorded at .1. CDI - Automatic dispenser turned on and by end of inspection chlorine recorded 2.0 ppm.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(b) All suction outlets shall be protected by anti-entrapment cover/grates in compliance with APSP-7.
Vaccum outlet was not secured. CDI = Secured
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length.
Rope was too long (60 feet). CDI - Cut to appropriate length (50 feet)
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2530(a) Provide at least 12 ft. long pole with body hook securely attached.
Body hook was not securely attached. CDI - Securely attached with screws.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
Chairs and lawn chars obstructed 6 feet of clearance. CDI - Chairs moved.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Incorrect phone number and address posted. 9-1-1 had different info. CDI - Changed address and phone number to what was on 9-1-1’s record.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels.
Pipes not labeled. Label pipes
Apr 12, 2024 4 demerits · 1 violation
Inspector comments: Permit approved. Status changed to A. No night swimming.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed 2 skimmer baskets full of plant debris. CDI: Baskets emptied during inspection.
Apr 10, 2024 16 demerits · 3 violations
Inspector comments: Permit denied. Status changed to Q. Once all 4 and 6pt demerit items are in compliance, please call 980-314-1620 to pay the $100 re-inspection fee. Then call or email Sr. EHS Alexandra at Alexandra.hall@mecknc.gov or 704-621-2264 to schedule a re-inspection.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.0. CDI: pH corrected to 7.2 during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate to right of shower does not self-close or self-latch.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. Observed phone does not allow for call back to kings 3 box. Observed 911 address is 3630 Sterling Magnolia Ct. Correct address per Polaris3G and what is listed on the pool deck, and in CDP is 3620 Sterling Magnolia Ct.
Apr 27, 2023 4 demerits · 1 violation
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Flow meter was not functioning. Repair/replace flow meter.
May 13, 2022 6 demerits · 1 violation
Inspector comments: Inspection completed with ARENIVAR CRUZ.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed address posted on emergency phone not matching exact location of pool but an area further in the development. CDI address changed on site and 911 has correct location.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MAGNOLIA HEIGHTS” or State ID 2060501557). Inspection type (routine vs. follow-up) is not published in the county's data.