12demerits
GATES AT QUAIL HOLLOW
7040 MEETING ST, Charlotte, NC 28210
Seasonal Spa · NC permit/State ID 2060520141
Latest result12 demerits
Last inspectedApr 22, 2026
Inspections on record13
On record sinceApr 22, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Apr 22, 2014Lower is betterApr 22, 2026
Inspections & violations
Apr 22, 2026 12 demerits · 3 violations
Inspector comments: No night swimming
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(b) Pools with single main drain or drains <36" apart shall provide a safety vacuum release system (SVRS) or other methods of preventing bather entrapment. Observed Vac-Alert on aeration pump not functioning due to clogged filter. CDI-filter replaced, Vac-Alerts working properly
#14 · Pool maintenance: spa timer working properly −4
.2537(b) Spa times shall not exceed 15 minutes without manual resetting. Observed timer did not turn off for 17 minutes. CDI-screw put in, timer stopped at 7.5 minutes. Make sure timer does not exceed 15 minutes.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
.2512(b) Water introduced into the pool, either directly or by the circulation system, shall be supplied through an air gap, anti-siphon vacuum breaker, or backflow preventer. Observed no backflow preventer at hose bib on pool deck.
Apr 11, 2025 10 demerits · 2 violations
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.0 upon arrival. CDI-PIC added muritic acid to bring pH to 7 and then added sodium bicarbonate to get pH to 7.5.
#14 · Pool maintenance: spa timer working properly −4
.2537(b) Spa times shall not exceed 15 minutes without manual resetting. Observed spa timer that did not have a nail present to limit timer upon arrival. CDI-CPO added nail and spa timer ended did not exceed 6 minutes.
Apr 23, 2024 18 demerits · 4 violations
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Initially observed pH at 6.8. CDI - CPO corrected pH to 7.3 during inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed minor plant litter at surface and floor of spa.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Observed a gym door that can be unlocked with no self closing door. Audible alarm had been added to door prior to inspection. CDI- CPO added door spring to allow door to self close and self latch, in addition to audible alarm.
#20 · Premises: caution signs posted at hot water spas −4
.2532(15) Provide Caution sign in 1/2" lettering 1/2" in height according to Rule .2532(15). Spa signage did not contain exact wording required (sign initially read ‘Do not use the spa/hot tub while under the influence of alcohol, tranquilizers, or other
drugs that cause drowsiness or that raise or lower ‘THE’ blood pressure’) CDI - CPO used permanent marker to remove improper wording from signage (covered extra word) such that signage meets code with correct wording.
May 5, 2023 6 demerits · 1 violation
Inspector comments: Verified backing and disc-Aquastar drain cover, in the spa.
PO has added a screw in the spa timer to allow it to only go for 9minutes.
#2 · Water quality: disinfectant residual provided by −6
.2531(a) Maintain chlorine in wading pools or children activity pools at least 2.0 ppm. Observed spa with only 1.5 CL. CDI-PO added CL, was 2.0 by end of inspection
Apr 11, 2022 10 demerits · 3 violations
Inspector comments: No night swimming permitted.
30 GPM
Pool hours are from dusk til dawn per operator.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. No records were provided for chemicals in equipment room for daily recordings. CDI
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter stuck. CDI- flow meter corrected while on site.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(k) Provide shatterproof mirrors. Mirrors in restrooms are not shatterproof.
Apr 20, 2021 14 demerits · 4 violations
Inspector comments: No night swimming permitted.
General Comment: Impeller verification documented on PDSC along with pump info. Per operator no changes.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed ph at 7.1 . CDI, corrected to 7.7 during inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter stuck. CDI, flow meter corrected while on-site.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b) Provide sufficient lighting in pump room. Observed light now working.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser. Observed no soap in men's restroom.
Apr 28, 2020 8 demerits · 2 violations
#14 · Pool maintenance: spa timer working properly −4
.2537(b) Spa times shall not exceed 15 minutes without manual resetting. Spa Timer exceeded 15 minutes. during trial period. CPO adjusted timer so that it does not exceed 15 minutes.
#20 · Premises: caution signs posted at hot water spas −4
.2532(15) Provide Caution sign in 1/2" lettering 1/2" in height according to Rule .2532(15). Spa signage did not contain exact wording required and was 3/4" inches. CPO installed signage that meets code with wording and wording height.
General Comment: Chlroine was 10 PPM. Ensure that chlorine is maintained so it does not exceed maximum allowable limit of 10 PPM.
Apr 25, 2019 4 demerits · 2 violations
Inspector comments: PDSC form verified. Pumps are missing data plates.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2626(i) Water in restrooms shall not exceed 110 F. Water in restrooms is 113F.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
.2626(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose. No hose bibbs observed.
Apr 11, 2018 6 demerits · 3 violations
Inspector comments: PDSC and VGB information verified.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Water observed on floor of chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap on back wash discharge.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Observed no hose bibs in restrooms.
Apr 28, 2017 8 demerits · 3 violations
Inspector comments: Spa heater, currently is not functioning.If/once repaired maintain maximum below 104F.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Maintain pool floor free of debris. Observed debris in bottom of spa.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Observed faded labeling on valves and pipes. Relabeled while there.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Maintain water in restrooms at or below 110F. Observed at 112F.
Apr 13, 2016 2 demerits · 1 violation
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed fan not functioning in chemical room. Fix fan to provide ventilation.
Apr 9, 2015 10 demerits · 2 violations
#3 · Water quality: pool water pH −6
Observed pH in spa at 6.8. Maintain pH between 7.2-7.8. Restested again at 7.3 after chemical was added.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no column for recording temperature of the heated spa. Temperature column added onto recording log.
Apr 22, 2014 0 demerits · 0 violations
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “GATES AT QUAIL HOLLOW” or State ID 2060520141). Inspection type (routine vs. follow-up) is not published in the county's data.