8demerits
WATERMARK LAKE NORMAN - SPA
19329 WATERMARK DR, Cornelius, NC 28031
Seasonal Spa · NC permit/State ID 2060520169
Latest result8 demerits
Last inspectedApr 23, 2026
Inspections on record7
On record sinceMay 14, 2020
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 14, 2020Lower is betterApr 23, 2026
Inspections & violations
Apr 23, 2026 8 demerits · 2 violations
Inspector comments: Spa timer was tested and shuts off after exactly 15 minutes.
Each of the two pumps have 1 floor and 1 wall drain to meet the 36” requirement.
EHS recommends turning phone volume up due to noise from the pump room.
Inspection completed with CPO, David Johnson
All permit compliance items corrected during inspection
CPO logs begin today
NIGHT SWIMMING NOT ALLOWED
Permit issued
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Observed 44-45ft safety ropes for the ring buoy’s. CDI - New ropes were attached and cut to 46’6”
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Observed bags of chemicals on the floor of the chemical storage room.
May 22, 2025 4 demerits · 1 violation
Inspector comments: Inspection conducted with CPO Patrick Sigley and maintenance supervisor Kurt Bartley.
Verified items from 5/19 inspection. PDSC form submitted, new test kit, good records, spa jets installed, safety signage in place, signage at spa directing bathers to location of emergency phone, flow meter working, chemicals properly stored.
Spa heater not yet turned on, did not take temperature reading.
Permit issued with the following conditions:
Night swimming is permitted.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir floating in the skimmer. .2518(k) Provide functional weirs. - Corrected.
May 19, 2025 38 demerits · 9 violations
Inspector comments: Inspection conducted with CPO Patrick Sigley and maintenance supervisor Kurt Bartley.
Verified PDSC and deck area issues.
Verified underwater and deck lighting working for night swimming.
Verified doors from buildings and residences alarmed or self-closing and self-latching.
Electrical permit E4734193 passed inspection 4-25-2025 for new cup anchors and metal pergolas along pool.
Spa heater has not been turned on yet this season. Did not take temperature reading.
Pre-permit inspection did not pass
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Prior to scheduling a re-inspection will need to pay a $100 re-inspection fee by calling our office (980) 314-1620 and paying with a credit card.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No total alkalinity or cyanuric acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Pre-permit item.
Test kit expired. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Pre-permit item.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
PDSC form incorrect, notes that spa has a vacuum line. Vacuum line not observed. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. - Pre-permit item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir stuck, other weir missing. .2518(k) Provide functional weirs. - Pre-permit item.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
All spa jet inserts missing. .2537(8) Fittings and/or face plates shall be replaced when damaged or missing and kept in good repair. - Pre-permit item.
#19 · Premises: signs prohibit glass containers or pets in pool area −4
No safety signage at spa. .2530(d) Provide a sign prohibiting pets and glass containers in the pool/spa area. - Pre-permit item.
#20 · Premises: caution signs posted at hot water spas −4
No safety signage at spa. Ensure signage is in exact wording according to the rules. .2532(15) Provide Caution sign in 1/2" lettering 1/2" in height according to Rule .2532(15).
No safety signage at spa. .2532(16) Provide signage requiring a shower for each user before entering the spa and prohibiting oils, body lotion, and minerals in the water.
#22 · Premises: emergency telephone provided −6
Emergency phone not visible from the spa area. Post signage noting location of the emergency phone. .2530(f) Emergency phone shall be visible from all areas inside pool enclosure. - Pre-permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working. .2518(g) Keep flow meter operational. - Pre-permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some buckets of chemicals stored next to pool equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Some buckets of chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Dry bag of soda ash on the chemical storage room floor. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Apr 12, 2023 0 demerits · 0 violations
Inspector comments: No demerits noted at time of inspection
No violations were recorded for this inspection.
Apr 22, 2022 0 demerits · 0 violations
Inspector comments: EHS was granted access to all doors leading onto pool deck from condos and common areas, confirmed that there is audible alarms and self closing/self latching doors for common areas. Piece of broken fence from visit on 4/21 has been fixed. EHS confirmed PDSC information. Aquatech representative Jeff Frey on site during inspection. Permit issued.
No violations were recorded for this inspection.
Apr 30, 2021 6 demerits · 1 violation
Inspector comments: Danny Richards present during the inspection.
Verified all ground level tenant doors have audible alarms and are all working.
Verified main drains, equalizer covers and pumps for the feature and filtration.
Seasonal permit issued.
#22 · Premises: emergency telephone provided −6
.2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. Observed emergency phone location not visible from the pool. CDI - CPO provided directions on the SPA Rules sign stating the location of the emergency phone.
May 14, 2020 0 demerits · 0 violations
Inspector comments: Observed no non-complaint conditions.
Pool barrier consists of all ground level sliding doors.
Door are required to have alarms or be self closing self latching.
Emergency phone was difficult to hear 911, volume low but operator could be heard
Recommend havening technician increase phone speaker volume.
Verified PDSC information.
Robert from Aquatech present during inspection.
No signature due to COVID-19 social distancing requirements.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “WATERMARK LAKE NORMAN - SPA” or State ID 2060520169). Inspection type (routine vs. follow-up) is not published in the county's data.