2demerits
ARBORETUM APARTMENTS
7700 ARBORETUM DRIVE, Charlotte, NC 28270
Year-Round Swimming Pool · NC permit/State ID 2060530051
Latest result2 demerits
Last inspectedMar 12, 2026
Inspections on record23
On record sinceSep 3, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 3, 2013Lower is betterMar 12, 2026
Inspections & violations
Mar 12, 2026 2 demerits · 1 violation
Inspector comments: Inspection completed with Daniela Ramirez and Edwin Gonzalez from maintenance.
Permit conditions - required locked at running speed 2050 RPM. Flow meter must remain operable at 60GPM due to piping restrictions. 25 GPM required for minimum turnover. Barrier consists of exterior fencing due to sliding glass doors.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed 1 ladder missing both rubber end caps.
Dec 2, 2025 20 demerits · 5 violations
Inspector comments: Inspection completed with Wilmer Jimenez present.
Intent to suspend permit issued for items listed below. Correct within 30 days or permit may be suspended.
1. Non operational flow meter.
2. Door leading from fitness center to bathrooms not self-latching.
Permit conditions/restrictions - Pump required locked at running speed 2050 RPM. Flow meter must remain operable at 60 GPM due to piping restrictions. 25 GPM required for minimum turnover. Barrier consists of exterior fencing due to sliding glass doors.
Contact Eli Freese at 704.621.2298 with questions.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.0. CDI- adjusted to 7.8.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris accumulation around inside rim of skimmer. CDI- cleaned.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed 1 ladder with missing rubber end caps. Replace.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed glass door that leads to bathrooms in fitness center not self-latching. Intent to suspend permit issued. Correct within 30 days.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non operational. Intent to suspend permit issued as pool has a flow restriction on pump. Correct within 30 days.
Feb 25, 2025 6 demerits · 2 violations
Inspector comments: Inspection completed with Mirid Veras and Jose Rodriguez present.
Note: Main drain coverings expire March 10, 2025. Ensure drain covers are replaced and a PDSC form is submitted and approved prior to this date to ensure pool can remain open.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed ladder missing rubber end caps.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non operational. CDI- batteries replaced and flow meter was working properly.
Oct 16, 2024 6 demerits · 2 violations
Inspector comments: Inspection completed with Wilmer Jimenez present.
Note- main drain coverings expire March 2025. Ensure these are replaced with a new PDSC form submitted and approved prior to expiration.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Water level shall be maintained above the level of the overflow trough on gutter. Observed no water flowing into both skimmers. CDI- water added to pool.
Observed debris on inner rim of skimmers.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder with missing rubber end caps causing damage to plaster.
Jan 31, 2024 4 demerits · 1 violation
Inspector comments: Inspection completed with Wilmer Jimenez and Mirid Veras present.
Intent to suspend permit issued for records not being kept during weekends when pool is operational. Correct within 30 days or permit may be suspended.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no records being kept on weekends for month of January. Intent to suspend permit issued.
Sep 5, 2023 16 demerits · 4 violations
Inspector comments: Inspection completed with Will Edwards present.
Observed pump set at 2050 RPM.
Intent to suspend permit issued for following items:
1. Door from office to pool not self-closing or self-latching.
2. No records for weekends for month of September, 2023.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.2. CDI- adjusted to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no records for weekends for month of September, 2023. Provide daily records if pool is open. Intent to suspend permit issued.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed ladder missing rubber end caps.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed door from office to pool deck not self-closing or self-latching. Repair within 30 days.
Mar 15, 2023 6 demerits · 2 violations
Inspector comments: Inspection completed with Will Edwards present.
Observed flow at 0gpm initially. Flow meter repaired during inspection and was reading at 33GPM.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder with missing rubber end caps.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non-operational flow meter. Facility has a permit restriction for flow. Ensure flow meter is working at all times. CDI- repaired and functioning at 33 GPM.
Nov 16, 2022 12 demerits · 4 violations
Inspector comments: Observed pump set at 2250 RPM not 2050 RPM. 2050 RPM is required. Setting was corrected. Observe new pipe sections with new flow meter. Flow meter reads 10 GPM. Pool is clear and disinfect is correct. Minimum turnover is listed as 25 GPM and 60 GPM is given as the max flow rate for the piping system.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535(11) The pool operator must maintain records for at least six months.
Observed a large number of days with no entry in the log book within the last 6 months of operation. The log book must be properly kept with proper logs for every day the pool is open. This is required and is not optional. I.T.S. Issued. Deadline for correction is 12/16/2022. There must be 30 days of proper records kept including the weekly checks. Failure to keep proper records for the 30 day period may result in pool closure and the requirement to keep records on the closed pool until the Health Department is confident records can be correctly kept.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder feet missing. Replace the ladder feet.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed fence to be out of current spec on foot holds, gaps under the fence larger than 4 inches, and fence height less than 48 inches at some points. Fence built prior to 2010. No permit action taken.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at the backwash line.
Mar 16, 2022 6 demerits · 2 violations
Inspector comments: CONTINUE TO FOLLOW ALL RELEVANT COVID RULES
CPO AGREED TO EMAIL COPY OF REPORT
NO SIGNATURE DUE TO COVID-19 PRECAUTIONS.
PUMP SPEED VERIFIED AT 2050RPM
FLOW WAS MEAURED BY FLOW METER. 36.6 GPM
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed fence to have gaps and footholds not allowed under current specification. Barrier was constructed prior to 2010. No Permit Action taken.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash line.
Sep 22, 2021 12 demerits · 4 violations
Inspector comments: CONTINUE TO FOLLOW ALL RELEVANT COVID RULES
CPO AGREED TO EMAIL COPY OF REPORT
NO SIGNATURE DUE TO COVID-19 PRECAUTIONS.
PUMP SPEED VERIFIED AT 2050RPM
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 2 skimmers total, 1 missing weir. Replace the weir.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder missing the rubber bumper feet. Replace the feet.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed fence to have gaps and footholds not allowed under current specification. Barrier was constructed prior to 2010. No Permit Action taken.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap at the backwash line.
Apr 15, 2021 12 demerits · 4 violations
Inspector comments: CONTINUE TO FOLLOW ALL RELEVANT COVID RULES
POOL HAS PASSED INSPECTION AND BEEN ISSUED THEIR PERMIT STICKER.
PAPER PERMIT WILL BE AVAILABLE ON-LINE FOR DOWNLOAD AND PRINTING AT OUR POOLS WEBSITE.
POST PERMIT AND STICKER WERE VISIBLE AT POOL AREA.
CPO AGREED TO EMAIL COPY OF REPORT
NO SIGNATURE DUE TO COVID-19 PRECAUTIONS.
ENSURE WINDOWS ONTO THE POOL AREA DO NOT OPEN MORE THAN 4 INCHES.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing or damaged skimmer basket.
Observed one damaged skimmer basket.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder to be missing rubber bumper foot. replace bumper foot.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed fence to have gaps and footholds not allowed under current specification. Barrier was constructed prior to 2010. No Permit Action taken.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap at backflow line.
Nov 4, 2020 4 demerits · 1 violation
Inspector comments: OBSERVED PUMP NOT SET AT PROPER RPM. PUMP WAS RESET AT 2050RPM AS REQUIRED. THIS WAS PREVIOUSLY NOTED AS A VIOLATION ON 4/5/18 AND AGAIN 3/27/2019. ENSURE THE PUMP IS PROPERLY SET AT ALL TIMES.
NO VISABLE GROUNDING WIRE WAS OBSERVED FOR THE PUMP MOTOR. GROUND WIRE MAY BE INTERNAL IN THE CABLE BUNDLE. VERIFY THAT THE MOTOR IS PROPERLY GROUNDED.
“issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
#5 · Water quality: daily written records of water quality and test kit kept on site −4
pH, chlorine, and main drains must be checked once a day and recorded every day the pool is open. Total Alkalinity and Cyanuric Acid (if Cyanuric Acid is in use) must be checked once a week, 100ppm maximum for Cyanuric Acid. Observed gaps in the log book record. Keep proper records for all daily and weekly requirements. No Permit Action taken.
Feb 19, 2020 8 demerits · 2 violations
Inspector comments: NO VISABLE GROUNDING WIRE WAS OBSERVED FOR THE PUMP MOTOR. GROUND WIRE MAY BE INTERNAL IN THE CABLE BUNDLE. VERIFY THAT THE MOTOR IS PROPERLY GROUNDED.
ALSO ENSURE THAT THE CHEMICAL FEED SYSTEM SHUTS OFF IF THE MOTOR SHUTS OFF SUCH THAT THE CHEMICALS DO NOT CONTINUE TO GET FED INTO A SYSTEM WITH NO CIRCULATION.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
OBSERVED LADDER TO BE MISSING RUBBER BUMPER FOOT. REPLACE THE FOOT.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
OBSERVED PUMP NOT SET AT PROPER RPM (2250RPM). PUMP WAS SET AT 2050RPM AS REQUIRED. THIS WAS PREVIOUSLY NOTED AS A VIOLATION ON 4/5/18 AND AGAIN 3/27/2019. -CDI
ENSURE THE PUMP IS PROPERLY SET AT ALL TIMES.
Dec 17, 2019 16 demerits · 4 violations
Inspector comments: NOTE: main drain covers expire in April 2020
ITS issued for sliding glass doors that lead directly onto pool deck not self-closing or self-latching/audibly alarmed.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no section in log books to record main drain observations. CDI- section added to log book to record main drain observations.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Maintain ladders in good repair. Observed one ladder missing a rubber end cap.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed rope at 25 feet 6 inches. Rope should be maintained at 24 feet. CDI- rope adjusted to 24 feet.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed one door that was not completely self-closing and 8 sliding glass doors that do not self close or self latch/audibly alarmed. The door that was not fully self closing was made inoperable. Intent to suspend permit issued for 8 sliding glass doors. Can make these doors inoperable or self closing and self latching/audibly alarmed.
Mar 27, 2019 12 demerits · 3 violations
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
OBSERVED PUMP NOT SET AT PROPER RPM (2250RPM). PUMP WAS SET AT 2050RPM AS REQUIRED. THIS WAS PREVIOUSLY NOTED AS A VIOLATION ON 4/5/18 -CDI
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed pool ladder to be missing rubber foot. Replace the rubber foot.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
OBSERVED UNDERWATER LIGHT FIXTURE TO BE LOOSE FROM THE WALL. CORRECT THE FIXTURE. I.T.S. ISSUED. EXPIRES 4/26/19.
CONTACT C. ELMORE WHEN THE CORRECTION IS MADE. 704-507-6814.
Apr 5, 2018 10 demerits · 3 violations
Inspector comments: STICKER #18-60068 ISSUED.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
OBSERVED PUMP NOT SET AT PROPER RPM. PUMP WAS SET AT 2050RPM AS REQUIRED. -CDI
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
OBSERVED LADDER MISSING ONE RUBBER FOOT. REPLACE FOOT.
#27 · Equipment room: filter backwash discharged through an air gap −2
OBSERVED NO AIR GAP AT BACKWASH LINE.
Feb 15, 2017 10 demerits · 2 violations
#3 · Water quality: pool water pH −6
Observed pH at 8.4. Adjusted onsite to 7.3.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed daily maindrain recording missing for February. Maintain these records daily.
Nov 30, 2016 20 demerits · 5 violations
#3 · Water quality: pool water pH −6
Observed pH at 8.4. Must maintain pH betwee 7.2 and 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no daily written records for the past month. Maintain daily written records for bromine and pH as well as daily checks for main drain safety.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed minor amount of debris in pool. Keep pool free of debris.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one skimmer cover stuck to deck. Repair.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed, missing end cap on ladder. Lack of end cap is causing chipping on pool wall. Replace missing end cap
Jun 28, 2016 6 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no daily maindrain safety check for past 4 days. Maintain these records daily.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed missing end cap on ladder. Replace missing endcap.
Oct 14, 2015 16 demerits · 4 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed daily maindrain safety checks not being recorded. Maintain daily written records for maindrain safety. Inetent to suspend issued.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed discoloration/ rust on pool floor. Keep pool floor in good repair.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed no ring buoy in indoor pool area. Corrected on site with correct rope length.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed pump room being used as storage. Eliminate storage of non pool items in pump room.
Mar 19, 2015 28 demerits · 7 violations
#3 · Water quality: pool water pH −6
Observed pH to be at 7.0. Safe range in pool or spa is 7.2-7.8. IS issued. Pool closed to swimming.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed damage to pool wall at ladder and also damage to white border at tile edge. Repair such damage.
#13 · Pool maintenance: contrasting band on steps and benches −4
Observed bands of steps to be faded. It must be repainted.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed ring buoy at pool to be damaged. Observed ring buoy in storage room to be damaged. Observed rope not tied to ring buoy. Provide ring buoy in good repair with a throw rope exactly 24 feet long. IS issued. Pool closed for swimming.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Observed damaged light fixture at ceiling.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room does not provide at least 3 feet of walking space.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash has no air gap.
Mar 10, 2014 20 demerits · 7 violations
Inspector comments: 26 - General Comment: Labeling on pipes wearing off. Relabel. Intent to Suspend issued for #9 and #5. Post permit visible on pool deck. Note: Automatic chlorinator could not be verified.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed alkalinity not recorded. Record weekly. Intent to Suspend issued.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed some lettering and depth markers on deck not 4" due to wear. Provide 4" lettering at No Diving, 4 ft and 5 ft. Intent to Suspend issued.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder rail 7" from pool wall. Maintain between 3" and 6".
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed no air gap at backwash line to pit. Provide air gap.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed no walking space around equipment/pipes. Provide 3 ft clearance around pipes.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap at backwash line to pit. Provide air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed water >120 F in restrooms. Maintain at 110 F or below.
Sep 3, 2013 2 demerits · 1 violation
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing endcaps. One ladder with loose step. Maintain in good condition.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ARBORETUM APARTMENTS” or State ID 2060530051). Inspection type (routine vs. follow-up) is not published in the county's data.