42demerits
COURTYARD BY MARRIOTT
2700 LITTLE ROCK ROAD, Charlotte, NC 28214
Year-Round Swimming Pool · NC permit/State ID 2060530063
Latest result42 demerits
Last inspectedOct 19, 2026
Inspections on record17
On record sinceOct 9, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 9, 2013Lower is betterOct 19, 2026
Inspections & violations
Oct 19, 2026 42 demerits · 10 violations
Inspector comments: Note: "Turtles" located in bottom of skimmers stuck. Cannot remove. Pool has equalizers. Could not verify if plugged or not.
Immediate Suspension issued for the following:
.2535 - maintain chlorine at least 1.0 ppm through approved chlorinator.
.2530 - provide USCG approved ring buoy with 24 ft. rope.
.2530 - replace rusted screws on body hook and pole.
.2517/.2521 - secure ladder into cup on deck so secure when bathers exiting the pool.
.2530 - post dialing instructions, address and phone number at signage at pool phone.
.2530 - phone not connecting to 911 - assure address and phone number correct with 911. Phone shall audibly ring when number dialed.
Contact Katie Rudisill at 704-309-5494 or katie.rudisill@mecknc.gov to reopen the pool. Pool closed signs posted during the inspection. The pool shall remain closed until a return visit has been made.
#2 · Water quality: disinfectant residual provided by −6
Pool chlorine at 0 ppm. Property only has a IC-20 salt cell with no stick feeder. Property was chlorinating through granular. Pool shall be chlorinated through a NSF approved chlorinator. Immediate Suspension issued. Maintain chlorine at least 1.0 ppm through feeder.
Note: IC20 salt cell rated for 20,000 gallons. Pool volume is 12,417 gallons based on original construction. Approved with salt as primary.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Damage to grout in waterline tile. Keep pool walls in good repair.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder handrail loose - pulling out of cup. Secure handrail. Safety hazard. Immediate Suspension issued.
Ladder rung 8 1/2" from pool wall. Maintain from 3" to 6" from wall to ladder rung.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One return missing fitting. Replace fitting on return.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Grab rope on ring buoy degraded. Rope for ring buoy broken and tied together. Provide new USCG approved ring buoy with 24 ft. rope. Immediate Suspension issued.
Screws in body hook/pole rusted. Replace screws to ensure secured. Immediate Suspension issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Damaged decking near deck drain at area near phone/table section. Ensure decking kept in good repair.
Pool furniture 4 ft. to edge of pool. Maintain 5 ft. clearance around the pool in all locations.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One light burnt out in the swimming pool. Replace light.
#22 · Premises: emergency telephone provided −6
Phone not operable. Not connecting to 911. Could not verify address, phone number or call back. When phone number dialed phone shall audibly ring or answer automatically. Immediate Suspension issued.
No signage posted at pool phone. Post dialing instructions, address and phone number at the pool phone. Immediate Suspension issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
No spare pump basket for pump. Provide spare pump basket.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash line to pit. Provide air gap to prevent cross contamination.
Jan 12, 2026 10 demerits · 3 violations
Inspector comments: Need specifications for salt chlorine generator.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair. Observed grout missing around coving and some tiles near stairs. All shown to PIC during the inspection. No permit action taken at this time. Permit action may be taken if problem continues or worsens.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. No spare pump basket for pump. Operator will order. No permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Bags of chemicals observed being stored on floor.
Aug 13, 2025 12 demerits · 2 violations
Inspector comments: Conducted pool inspection with new CPO Darin Navy. Immediate suspension issued for chlorine and pH levels. Call EHS Devon when corrected 7049981122. Pool must remain closed until corrections are made and EHS has re inspected. No available records for end of June, July, or August. Records must be kept up to date upon return visit or intent to suspend may be issued.
PDSC lists a SVRS unit, SVRS is not installed and not needed. Main drains are greater than 36inches apart. Pool must submit updated PDSC reflecting no SVRS.
Const. Date: 2/17/1997
Rope Length: 24'
Permit restriction: Flow
meter required to be
properly installed and
operational. Flow Rate
must be at least 34gpm
for turnover and cannot
exceed 63gpm for filter limitation.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine at 0. Immediate suspension item.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. pH measured at 8.4. Immediate suspension item.
Feb 12, 2025 4 demerits · 1 violation
Inspector comments: Conducted pool inspection with CPO Corey. Pool is open and on A status.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. No spare pump basket for pump. Operator will order. No permit action.
May 23, 2024 4 demerits · 2 violations
Inspector comments: Permit restriction: An operating properly installed flow meter is required. Pump flow must be at least 34gpm for turnover can cannot exceed 63gpm for filter capacity.
Permit Approved.
Emergency phone rings front desk.
Desk must be attended at all hours of operation or the phone must ring back to the phone on the pool deck.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall. Ladder rung >6" from pool wall.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. Chemicals stored in maintenance office, no noticeable outside ventilation.
Feb 17, 2020 20 demerits · 7 violations
Inspector comments: Intent to Suspend issued for depth marker on deck. Permit issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. Observed cyanuric acid listed at 100 ppm on repeated dates. When tested, CYA less than 50 ppm. Ensure accurate record keeping.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(c) Depth markers shall be 4 inches in height and of a contrasting color with the background, clearly visible. Depth marker on pool deck at 4 1/2 ft with "1/2" at 3" in height. Repair so 4" lettering. Intent to Suspend issued.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall. Ladder rung >6" from pool wall.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
.2537(9) Underwater light niches shall be maintained or covered so not to present a hazard. Light niche with opening >1/2" Corrected during inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. Fan in chemical storage room does not appear to be operational.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Hot water in restroom >115 F. Maintain at 110 F or below.
.2526(k) Provide shatterproof mirrors. Could not verify mirrors as shatterproof in restrooms.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
.2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose.
.2526(c) Floor drains shall be provided in restrooms.
No hose bib or floor drain in restrooms.
Nov 27, 2018 14 demerits · 3 violations
Inspector comments: Issued intent to suspend for #5 (daily records).
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed daily records missing for the last 10-12 days. Maintain written records daily. Intent to suspend issued.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope tangled and less that 24 feet in length. Corrected on site.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed chair with in 5ft of pools edge. Maintain 5 feet of clearance at all points. Corrected on site.
Feb 7, 2018 10 demerits · 3 violations
Inspector comments: General Comment: Main drain covers will need to be replaced by April 2018. Replace covers and submit new and complete PDSC form to MCPH.
Issued Intent to suspend for #5 (records).
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed daily written records missing for the past 2-3 weeks. Maintain daily written records.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to pool was propped open. Corrected on site.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed water on pump room floor. Repair leak.
Oct 27, 2017 10 demerits · 3 violations
Inspector comments: Issued intent to suspend for #5.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed daily written records missing for the past two weeks. Maintain daily written recordings for water quality.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed stuck flow meter. Repair.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water in restrooms at 115 degrees. Hot water should exceed 110 degrees in restrooms.
Mar 8, 2017 42 demerits · 11 violations
Inspector comments: 7) Pool looks like it may need to be replastered soon. Maintain pool in good condition.
17) Trip hazard at corner of the pool where deck meets the coping. Recommend repairing to eliminate trip hazard.
Newly installed pump not grounded. Ensure pump is properly grounded.
Immediate suspension issued.
2)
3)
6)
Contact Will Harrison (704-507-6824) when ready for reinspection.
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.5 ppm. Maintain at least 1ppm free chlorine. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH < 6.8. Maintain pH between 7.2 and 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent records. Check daily Cl, pH, main drains and temperature. Check at least weekly total alkalinity and cyanuric acid (pool uses stabilized chlorine). - Intent to suspend item.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
New Pentair Challenger CHII-NI-1FE pump installed. Update PDSC form to reflect this change. - Immediate suspension itme.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer basket cover broken. Replace. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Step on ladder loose. Maintain secure and in good condition.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Provide underwater lighting when the pool is operational.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan tied to the light switch. Ensure fan in chemical storage room runs continuously.
General storage in chemical storage room. Store only pool chemicals and related items in the chemical storage room.
Pool chemicals stored in the pump room. Store pool chemicals in the chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide air gap for backwash.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. Maintain at 110F or less.
Jul 1, 2016 18 demerits · 5 violations
Inspector comments: Provide updated CPO information for new CPO.
Difficulty with emergency phone. Recommend replacing phone.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Inconsistent record keeping. Check daily Cl, pH, main drains, temperature and at least weekly TA and CYA if used.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder steps loose. Corrected. Ladder missing endcaps. maintain secure and in good condition.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope 20 feet long. Corrected to 24 feet.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Inadequate ventilation in pool/spa area. Provide proper ventilation.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide air gap for backwash.
Jan 20, 2016 16 demerits · 3 violations
Inspector comments: Inspection completed by DeVonna Hendrix with Stacie Rhea for authorization.
General Comment: Observed damaged ceiling above deck.
11 - General Comment: Observed pool ladder with missing end caps.
21 - General Comment: Underwater lighting observed inoperable. Artificial lighting is required for pools that operate at night. Poor lighting at time of visit. CPO states recessed lighting to be added this month.
#2 · Water quality: disinfectant residual provided by −6
Observed pool with <1 ppm chlorine. Maintain disinfection at 1 ppm. CDI. Chlorine at >3.0 ppm at end of inspection.
#3 · Water quality: pool water pH −6
Observed pool pH at 7.0. Maintain pH 7.2 to 7.8. CDI to 7.2.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed inlet fitting missing. Provide functional inlets. Intent to Suspend issued.
Sep 24, 2015 30 demerits · 7 violations
Inspector comments: Immediate suspension issued.3)6)22)Contact Will Harrison 704-507-6824 for reinspection when issues have been corrected.
#3 · Water quality: pool water pH −6
pH < 6.8. Maintain between 7.2 and 7.8. - Immediate suspension item.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Equalizer line covers no longer A112 approved covers. Many of the openings painted closed. Install approved A112 covers andsubmit an updated PDSC form. - Immediate suspension item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater light not functioning. Provide functional underwater lights when pool is open.Inadequate ventilation in pool/spa area. My eyes were burning and it was difficult to breathe after having the spa timer on for just 5minutes. Provide proper ventilation for pool/spa area.
#22 · Premises: emergency telephone provided −6
Unable to dial out to 911. Provide functional emergency phone. - Immediate suspension item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide air gap for backwash.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. Maintain at 110F or less.
Feb 24, 2015 30 demerits · 8 violations
#2 · Water quality: disinfectant residual provided by −6
Cl 0 ppm. Maintain at least 1ppm Cl. Corrected to 3ppm.
#3 · Water quality: pool water pH −6
•pH 7.0. Maintain between 7.2 and 7.8. Corrected to 7.2.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Floor dirty, debris on main drains. Keep clean.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder missing endcaps. Maintain ladder in good condition.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One inlet fitting missing. Provide functional inlet fittings.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in equipment storage tied to light. Fan shall run continuously.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom > 110F. Maintain at 110F or less.
Dec 8, 2014 28 demerits · 9 violations
Inspector comments: Intent to Suspend issued for #12 (vacuum port protective cap).
#3 · Water quality: pool water pH −6
Observed pH @ 6.8. **Maintain pH 7.2 to 7.8.
pH raised to 7.2 while on-site.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
1 (of 2) skimmer does not have any pull. **Check line for obstruction. Resolve.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder missing 1 end cap. **Install.
Ladder 9.5" to 10" from pool wall. **Clearance should be no greater than 6" (& not less than 3"). **Correct.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Missing 1 inlet fitting. The 3 other inlets have jet fittings. **Install proper "eye ball" fittings on all.
Vacuum port missing protective cap. **Install. Intent to suspend.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter float stuck. **Repair/ replace.
Observed leak in piping near chlorine generator. (salt system no longer in use.) **Resolve.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Forced air vent in chemical room operates off light switch. **Fan should run continuosly.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash pipe discharge point right at top of sump. **Backwash water should discharge through a complete air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water ~120F @ lavatories in restrooms. **Maximum temperature allowed is 110F.
Observed build up under rim of urinal. **Clean.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Hose bib in equpment room has no back flow prevention. **Install vacuum breaker.
Feb 25, 2014 28 demerits · 9 violations
Inspector comments: 22 - General Comment: Buttons on pool phone sticking.
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine at 0.7 ppm. Corrected to 3.0 ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed main drain check missing from few days. Record daily.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder 9" from pool wall. Maintain 3" to 6".
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed one inlet fitting missing. Repalce. Vacuum line without cap. Corrected during inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck. Keep operating.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed soda ash on chem room floor. Store up off floor. Fan tied to light switch. Provide continuous ventilation in chem storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap at backwash line to pit. Provide air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed water >120 F. Maintain 110 F or below in restrooms.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Observed hose bib without backflow prevention in pump room. Provide backflow prevention device.
Oct 9, 2013 24 demerits · 8 violations
Inspector comments: Permit not posted. Must be visible upon entrance to pool. Found at meckpools.charmeck.org.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed alkalinity not recorded every week. Record weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed skimmer with build-up. Keep clean.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder rail 9" from pool wall. Maintain no greater than 6".
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck furniture 3.5 ft to pool. Maintain 5 ft clearance.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck. Keep operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed fan in chem storage room broken and soda ash bag on floor. Provide adequate storage and keep chemicals up off floor.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap from backwash line to pit. Provide air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed water in restrooms >115 F. Maintain at 110 F or below. Note: No floor drain or hose bibs in restrooms.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COURTYARD BY MARRIOTT” or State ID 2060530063). Inspection type (routine vs. follow-up) is not published in the county's data.