22demerits
COURTYARD BY MARRIOTT
16700 NORTHCROSS DR, Huntersville, NC 28078
Year-Round Swimming Pool · NC permit/State ID 2060530098
Latest result22 demerits
Last inspectedOct 19, 2026
Inspections on record24
On record sinceNov 26, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Nov 26, 2013Lower is betterOct 19, 2026
Inspections & violations
Oct 19, 2026 22 demerits · 5 violations
Inspector comments: POOL IS CLOSED BY ORDER OF THE HEALTH DEPARTMENT AS THE EMERGENCY PHONE IS NOT WORKING PROPERLY AND DOES NOT HAVE A PROPERLY POSTED CALL-BACK NUMBER. IMMEDIATE SUSPENSION ISSUED.
POOL HAS REPLACE THE MOTOR FOR THE PUMP RECENTLY, BUT THERE IS NO RECORD OF A PASSING ELECTRICAL INSPECTION FOR THE WORK. THE MOTOR REPLACEMENT REQUIRES AN ELECTRICAL INSPECTION FROM CHARLOTTE-MECKLENBURG CODE ENFORCEMENT. IT IS RECOMMENDED THAT THE POOL NOT BE OPEN TO THE PUBLIC UNTIL AFTER THE WORK RECEIVES A PASSING ELECTRICAL INSPECTION.
CHLORINE CANNOT BE ADDED TO THE POOL BY HAND TO CORRECT LOW CHLORINE FOR OPERATION. CHLORINE MAY ONLY BE ADDED DIRECTLY TO THE POOL FOR SHOCK OR MAINTENANCE PURPOSES WHEN THE POOL IS CLOSED AND IS TO REMAIN CLOSED UNTIL THE SHOCK CHEMICALS HAVE SETTLED OUT AND THE POOL CHLORINE RESIDUAL IS BACK TO BEING MAINTAINED BY THE CHLORINE FEEDER SYSTEM.
MAIN DRAIN COVERS EXPIRE 11/13/2029
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Cyanuric acid checks are not required if cyanuric acid (stabilizer) is not used.
Observed the log record to be missing entries for a significant number of days. Keep the records properly. The certified pool operator must attend the pool every day the pool is open. The checks must be made and recorded for every day the pool is open.
#13 · Pool maintenance: contrasting band on steps and benches −4
.2521(b) Provide at least 2" painted contrasting color band to edge of stair treads.
Or
.2521(b) Provide at least 2"x 2" tile for contrasting color band within 1" of adjacent tiles and edge of the stair tread.
Observed the contrasting color bands of the stairs to be stripped off. They must be replaced with correct contrasting bands.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed the rear pool door leading to the outside to be off the hinge and not opening/closing properly. Correct the door and ensure that it is fully self-closing and fully self-latching.
#22 · Premises: emergency telephone provided −6
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
.2530(f) Emergency phone shall remain operable.
Observed the emergency phone to auto-dial the front desk of the hotel, rather than 911 or allow dialing of 911. Observed the posted phone number to not be in service. The phone must be able to dial out to local 911 and also be able to receive calls at the posted telephone number.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep the flow meter operational. Observed the flow meter to not be operational.
Feb 11, 2026 8 demerits · 2 violations
Inspector comments: Observed all immediate suspension items and intent to suspend items from previous visit/ inspection corrected. Permit reinstated.
#3 · Water quality: pool water pH −6
Observed pH at 8.0. Adjusted onsite to 7.4.
.2535(1) Maintain pH at 7.2 to 7.8.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed both ladders loose. Repair.
.2521 Install ladders per manufacturer instructions.
Nov 18, 2025 38 demerits · 11 violations
Inspector comments: Inspection conducted with CPO Jon Rhem.
Jon is the new CPO for the pool. Updated our records.
Ownership changed, emailed copy of application to the facility. Please update and return to our office.
Handle missing on valve for vacuum line. Provide functional equipment.
Water became very cloudy after the operator backwashed. Maintain equipment in good working order.
Pool chlorinated with triclor tabs. Tested cyanuric acid at less than 30ppm today.
Water brownish colored when checking the hot water in the restrooms. CPO stated that work was recently done to the sprinkler system. Recommend checking to ensure everything is in good working order.
Wingnut on body hook screw facing inside the body hook. Recommend having screw and wingnut facing out, away from where body hook is used to rescue people.
Intent to suspend issued
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#2 · Water quality: disinfectant residual provided by −6
No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Corrected to 3ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent total alkalinity, cyanuric acid, or maintenance activities. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pile of debris in the deep end of the pool. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. .2521 Install handrails per manufacturer instructions.
Both ladders loose. .2521 Install ladders per manufacturer instructions.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs around handrail and in front of back door. .2522(e) Provide at least 5 ft of clear walking space around diving board, handrail, slide, or other permanent structure on a swimming pool deck. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Emergency phone not functioning. .2530(f) Emergency phone shall remain operable and shall be capable of directly dialing 911 or another emergency notification system. - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Vacuum off in the pump room. Observed vacuum cap not closed, spring damaged. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Difficult to access equipment due to low ceiling height. .2533(a) Pump room shall be weatherproof with a minimum ceiling height of 7 ft. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Leak in the pump room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom 224F. .2526(i) Water in restrooms shall not exceed 110 F.
Apr 15, 2025 4 demerits · 2 violations
Inspector comments: Inspection conducted with Manager Brenton Clark and CPO Darrel Chapman.
Electrical permit E4773491 passed inspection 4-7-2025.
Verified PDSC information for newly installed main drains.
Hose bibbs not observed in restrooms. Ensure hose bibbs are available for cleaning the floor.
All items from previous inspection corrected.
Permit issued
Paper permit will be on our website EH.MeckNC.gov/pools in 3-5 business days for your records.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak at chlorinator. .2533(d) Pump room floor shall be kept dry and free of standing water.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom 131F. .2526(i) Water in restrooms shall not exceed 110 F.
Apr 14, 2025 24 demerits · 6 violations
Inspector comments: Inspection conducted with Manager Brenton Clark and CPO Darrel Chapman.
Electrical permit E4773491 passed inspection 4-7-2025.
Verified PDSC information for newly installed main drains.
Hose bibbs not observed in restrooms. Ensure hose bibbs are available for cleaning the floor.
New Eco Lab chlorinator. Water line to chlorinator leaks, got 7.8 for pH. Recommend having chlorinator recalibrated and fittings checked.
Pre-permit inspection did not pass
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Re-inspection fee paid, re-inspection scheduled for tomorrow at 12:00 PM.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent temperature, total alkalinity, or main drains checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Pre-permit item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. .2521 Install ladders per manufacturer instructions. - Corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed two new ring buoys and throw ropes. Ropes too long. .2530(a) Provide USCG approved ring buoy with attached 24 foot throw rope at least 1/4” inches diameter. - Corrected.
#22 · Premises: emergency telephone provided −6
Incorrect dialing instructions and pool phone number posted. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Vacuum cap not closed. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Corrected.
Spare pump basket not provided. .2518(e) Provide a spare basket for pump. - Pre-permit item.
Flow meter not functioning. .2518(g) Keep flow meter operational. - Pre-permit item.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom 126.6 F. .2526(i) Water in restrooms shall not exceed 110 F.
Sep 25, 2023 28 demerits · 7 violations
Inspector comments: Pre-permit inspection conducted with Manager Felicia Allen and CPO Darrell Chapman.
Darrell is the new CPO for this pool. Updated CPO information in CDP.
Pool heater currently turned off. Ensure that if pool is heated temperature is maintained at no more than 90F and temperature is checked and recorded daily in pool log book.
New 3/4 HP pump motor installed. G.S. 130A-2(3) Ensure all electrical work is completed by a licensed electrician and an electrical permit and passing inspection are obtained from Code Enforcement - Pre-permit item.
Pre-permit inspection did not pass
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G.S. 130A-2(3)
There is a $100 re-inspection fee that will need to be paid prior to rescheduling by calling our office (980-314-1620) and paying with a credit card.
#2 · Water quality: disinfectant residual provided by −6
0.4ppm free chlorine. .2535(4) Maintain chlorine at least 1.0 ppm. - Pre-permit item.
#3 · Water quality: pool water pH −6
PH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Pre-permit item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Both skimmer baskets cracked. .2518(k) Replace missing or damaged skimmer basket. - Operator able to replace one of the baskets. - Pre-permit item.
#22 · Premises: emergency telephone provided −6
Incorrect dialing instructions posted. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Pre-permit item.
911 did not have any information for the phone. .2530(f) Emergency must remain operable, and be able to electronically transfer Automatic Number and Locator Identification for the phone. - Pre-permit item.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower sign not posted. .2526(a) Post a shower sign visible upon entrance to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom 113F. .2526(i) Water in restrooms shall not exceed 110 F.
Jan 9, 2023 24 demerits · 7 violations
Inspector comments: Inspection completed. Maintenance not there yet for the day.
Did not look at chemical storage room. Will check on return visit.
Verified new Blue-White flow meter installed.
Immediate suspension issued
22)
Contact Will Harrison (704-507-6824) to schedule re-inspection once issues have been corrected.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent temperature, total alkalinity, or cyanuric acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck tile cracked and loose as you enter the ladder. .2537(2) Decks shall be structurally sound and kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Does not appear that there’s any ventilation in the pool room. Water dripping from the cieling. .2524(f) Indoor pools shall have mechanical ventilation.
#22 · Premises: emergency telephone provided −6
Phones down for the hotel this week while they upgrade their system. .2530(f) Emergency phone shall remain operable and shall be capable of directly dialing 911 or another emergency notification system. - Immediate suspension item.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower sign not posted. .2526(a) Post a shower sign visible upon entrance to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom > 110F. .2526(i) Water in restrooms shall not exceed 110 F.
Oct 6, 2022 16 demerits · 6 violations
Inspector comments: Pre-permit inspection conducted with CPO Pierro Comingas.
Verified items from previous inspection have been corrected.
Pierro is the new CPO for this pool. Updated our records.
New ownership and management. Updated our records.
Emergency phone rings to front desk. Ensure someone is at the front desk whenever the pool is open.
Permit issued
Paper permit will be on our website, Meckpools.Charmeck.org, in 3-5 business days for your records.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Pool room very humid. Not able to determine if there is any air movement. .2524(f) Indoor pools shall have mechanical ventilation.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter missing bobber. .2518(g) Install flow meter on return line per manufacturer instructions. - Corrected. Operator installed a different flow meter.
New flow meter installed only reads up to 70 GPM. Flow meter reads 64 GPM. .2518(g) Flow meter be capable of measuring 1.5 times the design flow rate. - Will follow up to ensure that facility has a flow meter that meets requirements.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Difficult to access equipment due to low ceiling height and other items. .2533(a) Pump room shall be weatherproof with a minimum ceiling height of 7 ft. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower sign not posted. .2526(a) Post a shower sign visible upon entrance to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom 117.5F .2526(i) Water in restrooms shall not exceed 110 F.
Feb 2, 2021 10 demerits · 4 violations
Inspector comments: Inspection conducted with inspector Amber Bush and hotel manager and CPO Keith Wilson. Due to COVID-19 precautions, inspection was not signed by the operator.
Handrail missing an escutcheon plate. Recommend installing one per manufacturer's instructions.
Body hook with one bolt, wingnut facing towards the hook. Recommend using two bolts with nuts facing away from the hook to avoid potential injury.
No chemical placard on chemical storage room door. Recommend providing a chemical placard.
Box of pool shock packs. Recommend storing off of the floor or in a bucket.
County permit not posted. Go to Meckpools.Charmeck.org to print the permit to post in the pool area.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower sign not posted. .2526(a) Post a shower sign visible upon entrance to the pool.
Dec 15, 2020 22 demerits · 7 violations
Inspector comments: Inspection conducted with Josh Dobbins. Due to COVID-19 precautions, inspection was not signed by the operator.
Paint on pool floor starting to chip. Recommend repainting.
Body hook with one screw, wingnut facing inside of the hook. Recommend installing hook with two bolts and have wingnuts facing towards the outside of the hook to avoid potential injury.
Handle for vacuum line missing in the pump room. Recommend replacing so that vacuum line can be properly used again.
Pool built with a chemical storage room, only some chemicals stored in it. Room does not seem to keep out water well. Recommend repairing door so that chemical storage room can be properly used.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
#3 · Water quality: pool water pH −6
pH 8.0. .2535(1) Maintain pH at 7.2 to 7.8. Corrected to 7.7.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Both skimmer baskets cracked. Replace. .2518(k) Replace missing or damaged skimmer basket.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet. .2533(d) Pump room floor shall be kept dry and free of standing water.
Fan tied to light switch in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash line extends into the backwash pit. .2513(b) Filter backwash shall be discharged through an air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Missing shower sign. .2526(a) Post a shower sign visible upon entrance to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom 123.2F .2526(i) Water in restrooms shall not exceed 110 F.
Feb 12, 2020 18 demerits · 6 violations
Inspector comments: Both skimmer baskets cracked. Recommend replacing.
Maintenance is vacuuming through the skimmer, left the other skimmer plugged. This is a repeat issue. Pool has a vacuum line that can be used to vacuum the pool. Handle for vacuum line valve missing in the pump room, recommend installing a new handle to make vacuum line functional again. If vacuuming through the vacuum line ensure vacuum line is off and cap is closed when not vacuuming the pool.
Filter pressure guage reading 21 psi. Ensure that filter is properly maintained per manufacturer's instructions.
Body hook with one screw, wingnut facing towards the hook. Recommend installing two stainless steel screws with wingnuts facing away from hook to avoid potential injury during use.
Intent to suspend issued.
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#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One of the skimmers plugged with a water bottle. Maintenance forgot to remove it after vacuuming the pool. .2518(k) The flow-through rate through any one recessed automatic surface skimmer shall be between 20 gallons per minute and the maximum flow the skimmer is certified for under NSF Standard Number 50. Corrected.
#18 · Premises: lifeguards present or warning signs posted −4
WARNING - NO LIFEGUARD ON DUTY signage missing WARNING and lettering less than 4" in height. .2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Metal float in flow meter installed upside down. .2518(g) Install flow meter on return line per manufacturer instructions. - Intent to suspend item.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash a direct connection. .2513(b) Filter backwash shall be discharged through an air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Missing shower sign. .2526(a) Post a shower sign visible upon entrance to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. .2526(i) Water in restrooms shall not exceed 110 F.
Nov 13, 2019 20 demerits · 6 violations
Inspector comments: CPO not onsite, maintenance does not have access to the pool log book. Will check log book on return inspection.
Immediate suspension issued.
3)
Contact Will Harrison (704-507-6824) for reinspection when issues have been corrected.
#3 · Water quality: pool water pH −6
pH < 6.8. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer not functioning. Water bottle placed in the return line. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Water bottle removed.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
Fan in the chemical storage room tied to the light switch. Light off. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Standing water on bucket lid in the chemical storage room. .2534(1) Chemical storage room shall be weatherproof with a minimum ceiling height of 7 ft.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash appears to be a direct connection. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water 119.3F. .2526(i) Water in restrooms shall not exceed 110 F.
Mar 14, 2019 32 demerits · 9 violations
Inspector comments: Immediate suspension issued
6)
Contact Will Harrison (704-507-6824) for reinspection when issue has been corrected.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Inlet fitting installed on vacuum line. .2518) Integral vacuum cleaning systems shall be provided with valves and protective caps. - Immediate suspension item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Wall tiles cracked or missing. Maintain tiles in good condition. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One of two weirs missing. .2518(k) Replace missing weirs. - Intent to suspend item.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Inlets not arranged to provide good water movement. 2518(i) Inlets shall be provided and arranged to produce a uniform circulation of water and maintain a uniform disinfectant residual throughout the pool. - Intent to supsend item.
#22 · Premises: emergency telephone provided −6
Emergency phone signage missing. Corrected by operator.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room. Store all chemicals in the chemical storage room.
Fan off in the chemical storage room. Corrected.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash is a direct connection. .2513(b) Filter backwash shall be discharged through an air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower sign missing. .2626(a) Post a shower sign visible upon entrance to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom 124F. .2626(i) Water in restrooms shall not exceed 110 F.
Nov 5, 2018 36 demerits · 10 violations
Inspector comments: Files updated to reflect that Kieth Wilson is now the CPO.
Thermometer in the skimmer is broken. Replace.
Underwater light not functioning. Recommend having functional underwater lighting for the pool.
Intent to suspend issued.
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#3 · Water quality: pool water pH −6
.2535(1) pH 8.2. Maintain pH at 7.2 to 7.8. Corrected to 7.7. Muriatic Acid added directly to the pool to reduce the pH. Keep pool closed for at least one turnover of the pool so chemicals can fully mix.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Incomplete record keeping. Provide record keeping including daily records of Cl, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) One weir missing. Replace missing weir. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone not functioning. Provide functional emergency phone. Corrected by operator.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Pool switched from using stabilized chlorine to CCH chlorinator. Provide documentation to Environmental Health showing that it is an NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Flow meter stuck. Keep flow meter operational. - Intent to suspend item.
.2518(e) Spare pump basket not observed. Provide a spare basket for pump. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(3) Fan in pump room tied to light switch. Provide continuous forced ventilation or cross ventilation in chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Backwash a direct connection. Filter backwash shall be discharged through an air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2626(a) Post a shower sign visible upon entrance to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2626(i) Water in restrooms shall not exceed 110 F.
Feb 1, 2018 36 demerits · 10 violations
Inspector comments: 21) Underwater light not functioning. Recommend having functional underwater lighting for the pool.
22) Emergency phone automatically connects to 911, took at least 30 seconds to connect. Recommend adjusting phone such that phone connects to 911 in a more timely fashion.
Immediate suspension issued.
2)
3)
Contact Will Harrison (704-507-6824) for reinspection when issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
Cl 0.2. Maintain at least 1ppm free chlorine. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH < 6.8. Maintain between 7.2 and 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent total alkalinity records. No daily maintenance activities recorded. Check daily Cl, pH, temperature, main drains and daily maintenance activities. Check at least weekly Total Alkalinity and Cyanuric Acid if used. If used, maintain cyanuric acid at no more than 100 ppm. - Intent to suspend item
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand on the pool bottom. Clean pool regularly. Ensure filter is in good working order.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer missing weir. Install functional weir.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in pump room. Fix leak.
Fan tied to light switch in chemical storage room, light and fan were off. Fan shall run continuously. Recommend having fan on it's own switch.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide air gap for backwash.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Provide signage directing bathers to shower before entering the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom > 110F. Maintain at no more than 110F.
Oct 16, 2017 30 demerits · 8 violations
Inspector comments: 16) Card reader for pool area not working. Recommend fixing card reader.
21) Very strong chloramines in the pool/spa area. Recommend increasing the amount of ventilation in the pool/spa area.
Intent to suspend issued:
5)
16)
#3 · Water quality: pool water pH −6
pH 6.9. Maintain between 7.2 and 7.8. Corrected to 7.3.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent Total Alkalinity records. No Cyanuric Acid records. Pool using stabilized chlorine. Check at least weekly Total Alkalinity and Cyanuric Acid. Maintain CYA at no more than 100ppm. - Intent to suspend item.
No records of pool maintenance activities. Record any maintenance activities such as chemical additions and filter backwash cyles. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one weir. Install functional weir.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back door not self-latching. Ensure door is self-closing and self-latching. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater light does not work. Pool is open after dark. Provide sufficient lighting such that all parts of the pool floor are easily visible when operating.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
Provide spare pump basket for pool pump. None observed.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage room fan tied to light switch. Provide either continuous forced air or cross ventilation in chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide air gap for backwash.
Mar 29, 2017 38 demerits · 10 violations
Inspector comments: 5) Facility looking at removing equalizer line covers and plastering over the equalizer lines. Follow provided recommendations for abandoning the lines and provide an updated PDSC form to Public Health reflecting the changes made.
16) Beckets on ring buoys coming loose. Recommend replacing ring buoys. If rope is replaced replace with 24 foot throw rope at least 1/4" in diameter.
Intent to suspend issued.
5)
16)
#3 · Water quality: pool water pH −6
pH < 6.8. Maintain between 7.2 and 7.8. Corrected to 7.5.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Incomplete record keeping. Missing some days. No recent total alkalinity checks. Check daily Cl, pH, Temperature, Main Drains and at least weekly Total Alkalinity and if used Cyanuric Acid. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with heavy lint buildup. Clean skimmer baskets regularly.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back door propped open. Door to remain closed. Door not self-closing and self-latching. Ensure that door is self-closing and self-latching. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater light not functioning. Provide functional underwater light.
#22 · Premises: emergency telephone provided −6
No dial tone at phone. Provide functional emergency phone. Phone replaced by operator.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Inadequate ventialtion in pump room. Provide either cross draft or forced air ventilation.
Fan not working in Chemical storage room. Provide continuous forced air ventilation in chemical storage room.
Light not functioning in chemical storage room. Provide functional lighting in chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide air gap for backwash.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F in restroom. Maintain at 110F or less.
Sep 28, 2016 22 demerits · 7 violations
Inspector comments: Intent to suspend issued.
5)
8)
16)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Pool using stabilized chlorine. No Cyanuric Acid checks. Check at least weekly Cyanuric Acid. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing styrofoam float. Weir not functional. Provide functional weirs. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back door does not latch. Provide self-closing and self-latching doors. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Gasoline and equipment stored in pool chemical storage room. Use storage room for pool chemicals only.
Some pool chemicals stored in pump room. Store in chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide air gap for backwash.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. Maintain at 110F or less.
Mar 3, 2016 34 demerits · 9 violations
Inspector comments: * PDSC form verified during inspection.
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Chlorine in pool read 0.6 ppm. Operator added super shock quick. Chemical company also arrived. CDI - Pool read 6 ppm after corrections.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed total alkalinity records not maintained for the last 6 months consistently. Records must be maintained once a week.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one of the two weirs. Replace.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope on buoy tangled. CDI - Rope untangled during inspection.
#22 · Premises: emergency telephone provided −6
Emergency phone not working. Missing sign indicating where phone is. CDI - Phone repaired and working. Sign placed.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed two bottles of glue stored on top of sodium bicarb. Move cans.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash discharge pipe is protruding into ground. Air gap is needed.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower sign missing. Hot water in bathrooms read 128F.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Observed fill spout protruding 4 inches out on the pool. Fill spout shall not protrude more than 3 inches into the pool.
Dec 10, 2015 18 demerits · 6 violations
Inspector comments: Verified PDSC form. Found discrepancies. Will work with Naresh Patel (VP Engineering) to get corrected PDSC forms submitted and approved.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Floats stored on pool deck. Maintain at least 5 feet clear walkway around the pool. Corrected.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater lights not functioning. Underwater lights shall be on when pool is open.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash through an air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
No shower sign posted. Post signage directing bathers to shower before entering the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F in restroom. Maintain 110F or less.
Feb 19, 2015 20 demerits · 7 violations
Inspector comments: Intent to suspend issued.
24)
#3 · Water quality: pool water pH −6
pH 7.0. Maintain between 7.2 and 7.8. Corrected to 7.2.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
Flex piping used in part of the circulation system. Use only schedule 40 PVC or equivalent.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in storage room broken. Fan shall run continuously.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Label all pipes in pump room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash through an air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
No shower sign posted. Post signage directing bathers to shower before entering the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water 123°F. Maintain at 110°F or less.
Oct 16, 2014 16 demerits · 6 violations
Inspector comments: Intent to Suspend issued for # 16
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door leading to patio not self-latching. Repair to self-latch. Intent to Suspend issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operating. Keep operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light burnt out and fan not operating in chemical storage room. Repair light and provide continuous/forced ventilation.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not clearly identifiable. Clearly identify all pipes with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash line to pit. Provide air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in restrooms >115 F. Maintain at 110 F or below.
Mar 13, 2014 24 demerits · 7 violations
Inspector comments: 13 - General Comment: Contrasting color band on steps starting to fade. Immediate Suspension issued for #1 and #2. Once corrected, contact Katie at 704-309-5494 to re-open.
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Observed pool cloudy. Main drains must be clearly visible. Immediate Suspension issued.
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine at 0 ppm. Maintain at least 1.0 ppm. Immediate Suspension issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck. Keep operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed light/fan burnt out in chemical storage. Provide lighting and continuous/forced ventilation.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap at backwash line to pit. Provide air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
/Observed no shower sign. Post visible upon entrance to pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed water >120 F in restrooms. Maintain at 110 F or below.
Nov 26, 2013 20 demerits · 7 violations
Inspector comments: 13 - General Comment: Observed contrasting color band fading. Provide 2" contrasting band to edge of step. 22 - Phone with static. 911 still audible. Intent to Suspend issued for #5 and #9. Post permit visible on pool deck.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed temp not recorded. Record daily. Intent to Suspend issued.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed wall depth markers faded below water line. Replace so legible. Intent to Suspend issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter not operating. Keep operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed pump room floor wet and fan/light not operating in chemical storage. Soda ash stored on floor. Keep floor dry and chemicals up off floor. Provide adequate ventilation and lighting.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap from backwash line to pit. Provide air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Observed no shower sign. Post visible upon entrance to pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed water >120 F in restrooms. Maintain at 110 F or below.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COURTYARD BY MARRIOTT” or State ID 2060530098). Inspection type (routine vs. follow-up) is not published in the county's data.