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8demerits

COUNTRY SUITES LAKE NORMAN

16617 STATESVILLE RD, Huntersville, NC 28078
Year-Round Swimming Pool · NC permit/State ID 2060530118
Latest result8 demerits
Last inspectedAug 4, 2026
Inspections on record28
On record sinceDec 2, 2013

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

02346 Dec 2, 2013: 32Feb 26, 2014: 24Oct 27, 2014: 32May 14, 2015: 4Jul 28, 2015: 42Jan 21, 2016: 10Aug 30, 2016: 46Apr 25, 2017: 32Dec 5, 2017: 26Feb 14, 2018: 36Oct 30, 2018: 12Jan 18, 2019: 20Nov 6, 2019: 44Jun 23, 2020: 16Nov 5, 2020: 32Jan 19, 2021: 30Sep 15, 2021: 36Feb 2, 2022: 18Nov 7, 2022: 28Jan 25, 2023: 28Nov 9, 2023: 16Apr 23, 2024: 30Aug 5, 2024: 30Aug 12, 2024: 16Jan 7, 2025: 8Nov 13, 2025: 22Feb 17, 2026: 28Aug 4, 2026: 8
Dec 2, 2013Lower is betterAug 4, 2026

Inspections & violations

Aug 4, 2026 8 demerits · 3 violations
Inspector comments: Expiring/Expired Covers - Requires replacement 2026. Permit Restriction: Flow meter shall remain operable. Flow required at 48 gpm to 74 gpm to meet turnover and flow restriction of the filter. Flow is currently 80 gpm. If this begins to cause problems with the operation of the filter or the pool, it will then require corrective action. Main drain covers and equalizer line covers will expired 10/1/2026. They must be replaced with appropriate covers and the PDSC forms must be submitted and approved by the Health department prior to that date. Failure to do so will result in the closure of the pool. 30 day I.T.S. Issued for the pool door that goes to the exterior patio. Contact C. Elmore at 704-507-6814 when the correction is made. Deadline is 9/3/2026.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed door to the exterior patio not latching. -30 day Intent to Suspend issued. Deadline is 9/3/2026.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash not discharged through an air gap. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms 118F. .2526(i) Water in restrooms shall not exceed 110 F.

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Feb 17, 2026 28 demerits · 8 violations
Inspector comments: Inspection conducted with hotel manager Mike Kelaiya. No chemical safety placard on chemical storage room door. Recommend working with Fire Marshall to get correct chemical safety placard installed. Main drain covers expire 10-1-2026. Prior to expiration, replace with new APSP-16 approved covers and submit updated PDSC form to our office for approval. Immediate suspension issued 2) 23) Contact Will Harrison (704) 507-6824 for re-inspection when issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
0.1ppm free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope heavily knotted. .2530(a) Provide USCG approved ring buoy with attached 24 foot throw rope at least 1/4 inch in diameter. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to fitness room not always self-latching..2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorine low, operator added tabs this morning. Manger turned chlorinator up, chlorine still very low at the end of the inspection. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. Inadequate ventilation in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. No labeling on piping outside of the pump room. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash not discharged through an air gap. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms 126.5F. .2526(i) Water in restrooms shall not exceed 110 F.

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Nov 13, 2025 22 demerits · 7 violations
Inspector comments: Inspection conducted with inspector Isaac Cathey and Komal Kelaiya. Inspection led by Isaac Cathey. Updated our records to reflect that Komal Kelaiya is the CPO for the pool. Permit restriction: flow meter must remain operable. Flow required at 48 GPM to 74 GPM to meet turnover and flow restriction of the filter. - Observed flow meter at 80 GPM. Flow meter appears to be installed to be accurate to within +/- 5%. Ensure that pump is operating within the required range. Emergency phone number calls back to front desk. Ensure someone is at the front desk whenever the pool is open. Observed sink drain slow in men’s restroom. Maintain sinks in good working order. Intent to suspend issued 5) 16)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No main drain checks. Spotty total alkalinity and cyanuric acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item. Cyanuric acid consistently 100ppm in log book. Tested today at well over 100ppm. .2535 (4) Lower and maintain cyanuric acid at or below 100 ppm. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy damaged. Throw rope heavily knotted. .2530(a) Provide USCG approved ring buoy with attached 24 foot throw rope at least 1/4 inch in diameter. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to fitness room not self-closing and self-latching..2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. No labeling on piping outside of the pump room. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash not discharged through an air gap. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms 129.3F. .2526(i) Water in restrooms shall not exceed 110 F. Restroom stalls recently replaced. Both stalls in men’s restroom and one stall in women’s restroom do not have toilet paper dispensers. .2526(l) Provide toilet paper and dispensers in restrooms.

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Jan 7, 2025 8 demerits · 3 violations
Inspector comments: Inspection conducted with Kemal Kelaiya. Inspection led by inspector Casey Aitcheson. Permit restriction: flow meter must remain operable. Flow required at 48 GPM to 74 GPM to meet turnover and flow restriction of the filter. - Observed flow meter at 79 GPM. Within +/- 10% of requirements. Emergency phone number calls back to front desk. Ensure someone is at the front desk whenever the pool is open.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Both weirs not installed. .2518(k) Provide functional weirs. - Corrected. One weir reinstalled, replacement ordered for broken weir.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan was removed from the pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms 132.8F. .2526(i) Water in restrooms shall not exceed 110 F. Men’s restroom floor dirty. .2526(m) Keep restrooms and fixtures clean and in good repair. Faucet loose in men’s restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.

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Aug 12, 2024 16 demerits · 6 violations
Inspector comments: Inspection conducted with manager Mike Kelaiya. Items from previous inspection have been corrected. Permit issued. New Permit Condition: Flow meter must remain operable. Flow required at 48 GPM to 74 GPM to meet turnover and flow restriction of the filter. Paper permit will be on our website in 3-5 business days for your records.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing. .2518(k) Replace missing weirs. Operator installed one of the weirs. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to fitness room not self-closing and self-latching..2537(b) All gates and doors shall be self-closing, self-latching. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan was removed from the pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash not discharged through an air gap. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms > 110F. .2526(i) Water in restrooms shall not exceed 110 F.

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Aug 5, 2024 30 demerits · 9 violations
Inspector comments: Inspection conducted with Managers Bobby Prestwood, Mantham Kelaiya, Komal Kelaiya. Conducted pre-permit inspection. Verified electrical permit E4642865 passed inspection 6-6-2024. PDSC form submitted has been disapproved. Does not match what was installed. Worked with facility to submit updated and corrected PDSC form. New Permit Condition: Flow meter must remain operable. Flow required at 48 GPM to 74 GPM to meet turnover and flow restriction of the filter. - CPO not present to do backwash. Observed at 79 GPM, Which is within the accuracy range of the flow meter. Verified In-Field Plan review information New Pentair Whisperflo 015583, 1.1 HP Pump. New Blue-White flow meter. MD, Skimmer, Return lines 2” piping. New TR100 filter. 4x returns, 2x skimmers. Pre-permit inspection did not pass 5) 16) 24) Re-inspection scheduled for 1:00 PM on 8-8-2024. Prior to inspection, will need to pay $100 re-inspection fee by calling our office (980) 314-1620 and paying with a credit card.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Most reagents expired. Test kit heavily discolored. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Pre-permit item.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
PDSC form submitted does not match what was installed. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. - Corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing. .2518(k) Replace missing weirs. Operator installed one of the weirs. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to fitness room not self-closing and self-latching..2537(b) All gates and doors shall be self-closing, self-latching. - Pre-permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Pool recently replastered. Eyeball fitting installed on vacuum line. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Pre-permit item. Spare pump basket not observed for new pump. .2518(e) Provide a spare basket for pump. - Pre-permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan was removed from the pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash not discharged through an air gap. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom 129.5F. .2526(i) Water in restrooms shall not exceed 110 F.

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Apr 23, 2024 30 demerits · 8 violations
Inspector comments: Inspection conducted with Bobby Presswood. Pool recently replastered and equipment changed. New Pentair WF 1.1 SN 015583 and new TR100 filter. .2510(b) Equipment replacement shall comply with Rules .2514 through .2524 and shall be approved by the Department prior to installation. - Immediate suspension item. Will need to submit in-field plan review application for approval. No electrical permit on file for newly installed pump. G.S. 130A-2(3) Electrical permit and passing inspection from Code Enforcement Chemical storage room door repaired. Missing chemical safety placard. Provide chemical safety placard on chemical storage room door. Immediate suspension issued 6) 22) G.S. 130A-2(3) .2510(b)
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Pool recently changed out pool pump. PDSC form not updated. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. - Immediate suspension item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed new US Coast Guard approved ring buoy and new throw rope. Rope too long and not attached. .2530(a) Provide USCG approved ring buoy with attached 24 foot throw rope. - Corrected.
#22 · Premises: emergency telephone provided −6
Emergency phone not able to dial out. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Pool recently replastered. Eyeball fitting installed on vacuum line. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Intent to suspend item. Spare pump basket not observed for new pump. .2518(e) Provide a spare basket for pump. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. Fan was removed from the pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash not discharged through an air gap. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom 131.1F. .2526(i) Water in restrooms shall not exceed 110 F.

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Nov 9, 2023 16 demerits · 5 violations
Inspector comments: Inspection conducted with inspector Catie Johnson. CPO not present for inspection. Paint peeling on pool floor. Recommend repainting. Emergency phone number calls back to front desk. Ensure someone is at the front desk whenever the pool is open. Cyanuric acid at 85 ppm. Maintain at no more than 100ppm. Not able to check chemical storage room. Door is locked. Chemical safety placard missing from door. Provide chemical safety placard for chemical storage room door. Immediate suspension issued 15) Maintenance on the way to get a new ring buoy. Will be back to verify later today.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy damaged. .2530(a) Provide USCG approved ring buoy with attached 24 foot throw rope at least 1/4 inch in diameter. - Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to fitness room propped open. .2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room next to pool piping. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash not discharged through an air gap. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms > 110F. .2526(i) Water in restrooms shall not exceed 110 F.

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Jan 25, 2023 28 demerits · 9 violations
Inspector comments: Inspection conducted with inspector Danielle Dillane. CPO not present. Observed two, 50lb buckets of granular chlorine, no tablets observed for erosion chlorinator. Ensure that only NSF approved chlorinator is used to chlorinate the swimming pool. Cannot hand-feed shock to maintain chlorine levels. Emergency phone calls back to the front desk. Ensure someone is at the front desk whenever the pool is open. Restrooms being remodeled, not inspected today. Ensure restrooms meet .2526 including - floors non-slip and impervious, mirrors shatterproof, floors sloped to floor drain, hose bib provided within 50 feet of restroom, hot water no more than 110F, etc. Intent to suspend issued 8) 16)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records for yesterday or today. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer with leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item. One skimmer basket cracked. .2518(k) Replace missing or damaged skimmer basket. - Intent to suspend item.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
One no diving marker sticker peeling. .2523(d) No Diving markers shall be written in four inch letters or international 6"x6" no diving in red and black on a white background. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to fitness room not self-closing and self-latching..2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item. Door from pool area to outside patio propped open. Sign posted states “PLEASE LEAVE DOOR OPEN”. .2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some standing water on pool deck. .2522(f) Deck shall be sloped to drain.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room next to pool piping. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Inadequate ventilation in the pump room. Fan not working. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. Bag of dry chemicals on pump room floor. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Piping for heaters and fill lines not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash not discharged through an air gap. .2513(b) Filter backwash shall be discharged through an air gap.

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Nov 7, 2022 28 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Emir Avdic and manager Bobby Prestwood. Note* Chemical storage room currently not in use while door is being replaced. Recommend storing all chemicals in the chemical storage room. Ensure fan for chemical storage room runs continuously and new door is kept closed and locked when not in use. Intent to suspend issued 5) 8) 16)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since 11-5-2022. Cyanuric Acid tested consistently at 90 to 100 for last two months. Tested well over 100 ppm on today’s inspection. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item. Cyanuric acid tested more than 100 ppm. .2535 (4) Lower and maintain cyanuric acid at or below 100 ppm. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing both weirs. .2518(k) Replace missing weirs. Operator installed one of the weirs. - Intent to suspend item. Skimmer basket damaged, bottom mostly broken off. .2518(k) Replace missing or damaged skimmer basket. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope heavily knotted, and tied around the ring buoy. .2530(a) Provide USCG approved ring buoy with attached 24 foot throw rope. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to fitness room standing open..2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some standing water on pool deck. .2522(f) Deck shall be sloped to drain.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room next to pool piping. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Inadequate ventilation in the pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Piping for heaters and fill lines not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash not discharged through an air gap. .2513(b) Filter backwash shall be discharged through an air gap.

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Feb 2, 2022 18 demerits · 6 violations
Inspector comments: Inspection conducted with Paul Johnson. Due to COVID-19 precautions, inspection not signed by maintenance. Strong chlorine smell in pool area. Ensure ventilation system is working properly. Emergency phone number posted is for front desk phone. Ensure front desk is staffed whenever the pool is open or change so that 911 can call back directly to emergency phone on the pool deck. Immediate suspension issued 3) Contact Will Harrison (704-507-6824) for reinspection when issues have been corrected.
#3 · Water quality: pool water pH −6
pH 8.1. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Water level above the skimmers. .2518(k) Water level shall be maintained to assure skimmers are operable. - Intent to suspend item. Skimmers dirty, wads of hair. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. .2521 Install ladders per manufacturer instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room next to pool piping. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Outdoor piping for heaters not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms 112.2F. .2526(i) Water in restrooms shall not exceed 110 F.

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Sep 15, 2021 36 demerits · 9 violations
Inspector comments: Inspection conducted with hotel staff. Due to COVID-19 precautions, inspection not signed by staff. Note: maintenance does not arrive until 10:00 AM. Did not have access to pump room. Will check pump room on return visit. Main drains and equalizer line covers expired. Install new APSP-7 approved covers and provide updated Pool Drain Safety Compliance form to our department for approval. Emergency phone number calls back to the front desk. Ensure that staff are stationed at front desk when pool is open or have calls routed directly to the emergency phone on the pool deck. Immediate suspension issued 6) 15) Contact Will Harrison (704-507-6824) for reinspection when issues are corrected and ready for a re-inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid tested more than 100 ppm. .2535 (4) Lower and maintain cyanuric acid at or below 100 ppm. - Intent to suspend item.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Main drain and equalizer line covers have expired. .2539(b) All suction outlets shall be protected by anti-entrapment cover/grates in compliance with APSP-7. - Immediate suspension item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Large splotches of paint missing from pool floor. Maintain pool walls and floor in good condition. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one of two weirs. .2518(k) Replace missing weirs. - Intent to suspend item. Water above the skimmers. .2518(k) Water level shall be maintained to assure skimmers are operable. - Intent to suspend item. Skimmer basket damaged, bottom mostly broken off. .2518(k) Replace missing or damaged skimmer basket. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope heavily knotted, 17.5 feet long. .2530(a) Provide USCG approved ring buoy with attached 24 foot throw rope. - Immediate suspension item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chair too close to pool edge. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Lights were off in the pool area when I arrived. This is a recurring issue. Ensure that lights are on any time hotel guests have access to the pool area. .2524(a) Artificial lighting shall be provided when natural light is insufficient to provide visibility in the pool area. - Intent to suspend item.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Outdoor piping for heaters not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms > 110F. .2526(i) Water in restrooms shall not exceed 110 F.

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Jan 19, 2021 30 demerits · 9 violations
Inspector comments: Inspection conducted with inspector Braeden Shelton and CPO Pierro Cominges. Due to COVID-19 precautions, inspection was not signed by the operator. Chemical storage room primarily used for general storage items. Recommend relocating or disposing of those items and use the chemical storage room to store pool chemicals. Chemical storage room not locked. Keep locked when not in use. Pool walls damaged, tiles broken. Maintain pool area in good condition. Water was murky on today's visit as well as some recent visits. May need to replace sand in the sand filter or use enzymes or other additives to help the filter and chlorine work more effectively. “Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
#2 · Water quality: disinfectant residual provided by −6
Cl 0.1ppm. .2535(4) Maintain chlorine at least 1.0 ppm. Corrected to 2 ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since January 14th. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator arrived during inspection to check and correct chemicals.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool tiles dirty. Clean regularly. Paint chipping from pool floor. Repaint as needed. .2537(14) Maintain pool walls and floor in good condition.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers off the in pump room. Water about 3 inches low. .2518(k) Water level shall be maintained to assure skimmers are operable. Corrected by operator, added additional water.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool edge. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room next to pool piping. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Pump room door doesn't close and lock. .2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Pump room floor wet. Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some of the piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash not discharged through an air gap. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms > 110F. .2526(i) Water in restrooms shall not exceed 110 F.

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Nov 5, 2020 32 demerits · 10 violations
Inspector comments: Inspection conducted with Piero Cominges. Due to COVID-19 precautions, inspection was not signed by the operator. Emergency phone rings back to the front desk. Ensure that front desk is staffed at all times or reroute emergency phone to call back to the emergency phone on the pool deck. Pool very cloudy, difficult to see the main drains. Ensure that pool is checked by hotel staff prior to opening the pool to guests every day. Posted permit expired in 2016. Go to Meckpools.Charmeck.org to print current permit and post in the pool area. Recommend installing a flow meter on the chlorinator so that the operator can determine how much chlorinated water is being added to the pool. Immediate suspension issued 2) Contact Will Harrison (704-507-6824) when issues corrected and ready for a reinspection. “Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.3 ppm. Operator changed out chlorinator and after 30 minutes corrected to 0.5 ppm. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Pool using stabilized chlorine, no Cyanuric Acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item. Chlorine checks consistently 3 - 5 ppm. Tested today at 0.3ppm. Ensure that test kit is accurate, samples taken away from returns, etc.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Paint on pool floor chipping off. Much worse than last inspection. Maintain pool walls and floor in good condition.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one of two weirs. .2518(k) Replace missing weirs. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. .2521 Install ladders per manufacturer instructions.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Intent to suspend item. Flow meter installed close to two elbows. .2518(g) Install flow meter on return line per manufacturer instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals and non-chemical items all stacked on top of each other. Chemical storage room very cluttered. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water. Pump room door does not fully close, not able to stay locked. .2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Piping for heater not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. .2526(i) Water in restrooms shall not exceed 110 F.

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Jun 23, 2020 16 demerits · 5 violations
Inspector comments: Inspection conducted with Pierro Comingas. Due to COVID-19 precautions, inspection was not signed by the operator. Issues from previous visits corrected. Verified that Electrical Permits E3697708 and E3694848 passed on 2-25-2020 to attach bonding wires to chair lift and heater. Verified that Mechanical Permit M3697285 passed on 2-19-2020 for newly installed pool heater. Chemical storage door unlocked. Recommend keeping door locked when not in use. Underwater light housing heavily tarnished. Maintain in good condition, replace as needed. Stong chlorine smell in the pool area. Maintain proper chemicals and good air circulation in the pool area. Permit issued. “Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent main drain, temperature, or total alkalinity readings. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Corrected.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Paint cracking and peeling in places. .2537 Maintain pool floor and walls in good condition.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. Flow meter installed close to two elbows. .2518(g) Install flow meter on return line per manufacturer instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals and non-chemical items all stacked on top of each other. Chemical storage room very cluttered. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Piping for heater not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.

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Nov 6, 2019 44 demerits · 11 violations
Inspector comments: Current permits are not posted. Please go to our website, Meckpools.Charmeck.org to print current permits and post in the pool area. Immediate suspension issued. 2) 3) Contact Will Harrison (704-507-6824) for reinspection when issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
Chlorine < 1 ppm. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH < 6.8 .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records for the last week. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with accumulated hair and fibers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope heavily knotted, 22 feet long. .2530(a) Provide ring buoy for 24 foot throw rope. Corrected by operator to 24 feet.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Newly installed door does not latch. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Broken and loose deck tiles around the deep end of the pool, deck uneven. .2537(2) Decks shall be structurally sound and kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Temperature controls to the heater are accessable to the public. .2525(b) Heaters shall be equipped with thermostatic controls capable of assuring that the maximum operating temperature of heated public swimming pools other than spas does not exceed 90 degrees Fahrenheit. Such controls shall be accessible only to the operator. - Intent to suspend item. Flow meter stuck. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in the pump room. Fix leak. Chemicals stored in the pump room. Store in the chemical storage room. Chemical storage room door no longer closes. Provide door for chemical storage room that is capable of being closed and locked.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash without an air gap. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. .2526(i) Water in restrooms shall not exceed 110 F.

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Jan 18, 2019 20 demerits · 5 violations
Inspector comments: Immediate suspension issued. 3) Contact Will Harrison (704) 507-6824 for reinspection when issues have been corrected.
#3 · Water quality: pool water pH −6
pH 8.0. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Pool had been closed for a month for renovations. No records since the beginning of December. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item. `
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs too close to pool. Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
New heater installed on the outside of the building. .2525(b) Heaters shall be equipped with thermostatic controls capable of assuring that the maximum operating temperature of heated public pools other than spas does not exceed 90 degrees Fahrenheit. Such controls shall be accessible only to the operator. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.

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Oct 30, 2018 12 demerits · 3 violations
Inspector comments: Verified PDSC information Intent to suspend issued for door, weir and flow meter. Call Chris Sells when repairs are complete at 704 576 8678. Observed pool walls pitted/eched. Keep pool walls and floor in good repair.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one weir missing. .2518(k) Replace missing weirs. Intent to suspend
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed door not self closing self latching from lobby. .2537(b) All gates and doors shall be self-closing, self-latching. Intent to suspend
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck. .2518(g) Keep flow meter operational. Intent to suspend

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Feb 14, 2018 36 demerits · 10 violations
Inspector comments: 25) Unable to check chemical storage room. Unable to get door unlocked. Ensure that chemical storage room is used properly and meets requirements. Permit posted is expired. Go to Meckpools.Charmeck.org to print copy of new permit to post in the pool & spa area. Intent to suspend issued. 5) 16) 17)
#3 · Water quality: pool water pH −6
pH 8.2. Maintain between 7.2 and 7.8. PH corrected to 7.3, operator will keep pool closed for one full turnover of the pool.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent records. Last record was from February? 5th. Spotty Cyanuric Acid records and no daily maintenance activities recorded recently. Check daily Cl, pH, Main Drains, Temperature, and Pool Maintenance Activities. Check at least weekly Total Alkalinity and Cyanuric Acid. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor and walls chipping. Maintain pool floor and walls in good condition.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back doors not self-latching. This is a recurring issue. Ensure that doors to the pool area are self-closing and self-latching. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Tile on ramp broken, exposing sharp edge. Maintain floor slip resistant and in good condition with no trip or cut hazards. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Lights off in the pool and spa area. Underwater lights also off. Ensure proper lighting in pool and spa area and that all parts of the pool and spa are visible. Corrected, able to turn on lights for the room.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pool chemicals stored in the pump room. Store all chemicals in the chemical storage room. Bag of sodium bicarb stored on the ground in the pump room. Store off the ground or in a bucket. Provide either forced air or cross ventilation for chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide air gap for backwash.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. Maintain at 110F or less.

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Dec 5, 2017 26 demerits · 8 violations
Inspector comments: Permit posted is expired. Go online to Meckpools.Charmeck.org to print new permits and post in the pool area. Intent to suspend issued. 5) 16) 21)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records very spotty. Check daily Cl, pH, main drains, pool maintenance activities and temperature. Check at least weekly Total Alkalinity and Cyanuric Acid. Maintain Cyanuric Acid at no more than 100ppm. - Intent to suspend item.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Some inlet fittings missing. Provide directional eyeball fittings.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Doors are not self-latching. Provide doors that are self-closing and self-latching. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Lights off when arrived, operator able to get room lights and underwater light in shallow end on. Pool open for night swimming. Provide sufficient lighting to see pool bottom and all parts of pool deck when pool is open. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in pump room. Store in chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide air gap for backwash.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. Maintain at 110F or less.

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Apr 25, 2017 32 demerits · 9 violations
Inspector comments: Permit posted is from 2015. Go to Meckpools.charmeck.org to print current pool permit and post a copy in the pool area. 15) Wing nuts on body hook on the inside of the hook, potenially injuring someone during rescue. Recommend turning screws around such that wing nuts are on outside of hook. Intent to suspend issued. 5) 8) 17)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid at 100ppm. This is the maximum allowed. Pool using stabilized chlorine. Will need to reduce cyanuric acid levels in the pool to maintain below 100ppm. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing, another weir stuck. Install functional weirs. - Intent to suspend item. Skimmer lids are the wrong type. One stuck and recessed, creating a trip hazard. Replace with the correct covers for the pool skimmers. - Intent to suspend item.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Missing one inlet fitting. Provide directional inlet fittings.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy damaged. Replace with US Coast Guard approved ring buoy attached to a 24 foot throw rope. - Corrected by operator.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Gaps in deck drains creating a trip hazard. Ensure no gaps or opeings > 1/2" in deck. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater light off. Provide underwater lighting when spa is open. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in chemical storage room tied to the light switch. Ensure that fan runs continuously and is not tied to the light switch.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide air gap for backwash.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. Maintain at 110F or less.

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Aug 30, 2016 46 demerits · 12 violations
Inspector comments: At the request of management, measured the pool and determined bather loading to be 67. Immediate suspension issued. 6) 15) 22) Contact Will Harrison (704-507-6824) when issues have been corrected. PDSC forms can be faxed to our office (704-336-5306) or emailed back to myself.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Using stabilized chlorine to disinfect the pool. Check and record cyanuric acid levels at least weekly. - Intent to suspend item.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Main drains and equalizer line covers have expired. Replace with A112 approved covers, fill out updated PDSC form and submit form to the Health Department for review. - Immediate suspension item. Provide updated sump information on PDSC form.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Paint chipping. Repaint.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one of two weirs. Install functional weirs. - Intent to suspend item. Skimmers turned off in the pump room. Provide functional skimmers. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. Maintain secure and in good condition.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy damaged. Provide US Coast Guard approved ring buoy. - Immediate suspension item. Throw rope 22 feet long. Provide at least 1/4" thick throw rope that measures 24 feet long. - Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from hotel to pool area not self-latching. Provide self-closing and self-latching door. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Lost connection with 911. Provide reliable and functional emergency phone. - Immediate suspension item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in chemical storage room tied to light switch. Fan shall run continuously. Light burned out in chemical storage room. Provide lighting. Leak in pump room at water heater. Fix leak.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide air gap for backwash.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. Maintain at 110F or less.

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Jan 21, 2016 10 demerits · 3 violations
Inspector comments: Inspection conducted by Iesha Speaks during pool authorization with Stacie Rhea.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Paint on the pool walls observed pitting/flaking with no loose paint observed on pool floor. Repeat.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed pool furniture less than 5 ft away from the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in the restroom measured >110 F. Maintain 110 F or less.

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Jul 28, 2015 42 demerits · 11 violations
Inspector comments: Note: Doors to chemical storage room and pump room both open. Keep doors locked and closed when not in use.Intent to suspend issued.8)24)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No total alkalinity checks for the month of July. Check total alkalinity at least weekly.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Paint on pool wall peeling. Maintain pool floor and walls in good condition.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
All weirs missing. Skimmers turned off in the pump room. Pools shall have functional skimmers. Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. Repair or replace.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope heavily damaged. Replace with new 22 foot throw rope. Corrected by operator.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back doors propped open. Doors shall be self-closing and self-latching and kept closed except when in use. Corrected by operator.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater lights turned off. Corrected by operator.
#22 · Premises: emergency telephone provided −6
Phone automatically dials 911. Provide signage that reflects this. Corrected by operator.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.Rubber piece of piping on return line. Use schedule 40 PVC piping. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Provide forced air ventilation in chemical storage room and in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. Maintain at 110F or less.

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May 14, 2015 4 demerits · 2 violations
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in chemical storage room not working. Provide sufficient ventilation in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. Maintain at 110F or less.

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Oct 27, 2014 32 demerits · 9 violations
Inspector comments: Immediate Suspension issued for #5. Contact Katie at 704-309-5494 to re-open pool. Post permit visible on pool deck.
#3 · Water quality: pool water pH −6
Pool pH at 7.0. Chemicals added butdid not go up. Maintain at 7.2 to 7.8. Immediate Suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Alkalinity not recorded. Record weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing. Replace.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Light fixtures rusted in pool. Keep in good repair.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Hole in deck where old fill spout was located. Plug.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Keep operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in chemical storage not operable. Repair and provide continuous ventilation.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash line to pit. Provide air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water >115 F in restrooms. Maintain at 110 F or below.

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Feb 26, 2014 24 demerits · 6 violations
#3 · Water quality: pool water pH −6
pH 7.0. Maintain between 7.2 and 7.8. Corrected to 7.2.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Eyeball fitting on vacuum line, vacuum line on. Line shall be plugged when not in use. Corrected.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Walls and floors with chipping plaster. Maintain in good condition.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers off in pump room. Skimmers shall be on to ensure proper circulation. Corrected.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap on backwash pit. Provide air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom > 110°F. Maintain at 110°F or less.

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Dec 2, 2013 32 demerits · 10 violations
Inspector comments: Intent to Suspend issued for #5, #9 and #17
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed main drain check not recorded. Record daily. Intent to Suspend issued.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed some etching on pool floor. Keep in good repair.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed both skimmers without weirs. Replace. Intent to Suspend issued.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed loose ladder handrail. Tighten.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed one inlet with missing eyeball. Replace.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed pool deck drains with >1/2" gap at 3 ft and deep end. Repair to prevent hazard. Intent to Suspend issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck. Keep operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed light burnt out and fan not operational in chemical storage room. Provide lighting and adequate ventilation.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap at backwash line to pit. Provide air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water in restrooms >120 F. Maintain at 110 F or below.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COUNTRY SUITES LAKE NORMAN” or State ID 2060530118). Inspection type (routine vs. follow-up) is not published in the county's data.