8demerits
STAYBRIDGE SUITES-BALLANTYNE
15735 BRIXHAM HILL AVE, Charlotte, NC 28277
Year-Round Swimming Pool · NC permit/State ID 2060530135
Latest result8 demerits
Last inspectedFeb 18, 2026
Inspections on record26
On record sinceOct 14, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 14, 2013Lower is betterFeb 18, 2026
Inspections & violations
Feb 18, 2026 8 demerits · 3 violations
Inspector comments: Pool heater has been replaced. Ensure proper permits were pulled.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Temperature not noted on records daily. Heated pool should have temperature recorded daily (maintain 90 F and below).
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator added and recorded. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed light out in chemical storage room. Pool chemicals on floor in chemical room. No 3’ clearance in equipment room. Water on floor in equipment room.
.2534(6) Provide sufficient lighting in chemical storage room.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2533(d) Pump room floor shall be kept dry and free of standing water.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in men’s restroom.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Nov 6, 2025 8 demerits · 3 violations
Inspector comments: Inspection conducted by Hunter DelaO
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of 2 weirs missing. Replace. Corrected onsite.
.2518(k) Replace missing weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed tread missing on one rung on ladder. Repair/replace.
.2521(b) Ladders shall have slip-resistant tread.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed light out in chemical storage room. Repair/ Replace.
.2534(6) Provide sufficient lighting in chemical storage room.
May 8, 2025 16 demerits · 6 violations
Inspector comments: 30 Day Intent to Suspend for providing CPO and flow meter operational. Permit expires 5/31/2025. Failure to correct and contact Marie Daley at 704-507-6806 PRIOR to this date will result in no active permit to operate.
“W” status
Inspection with DonAndre Nembhard
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Unable to locate CPO certificate at time of inspection.
*permit item
.2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Entry railing loose at time of inspection.
.2521 Install ladders per manufacturer instructions.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter installed prior to pool heater. Not installed per mfg. instructions. Install flow meter per mfg. instructions on return line. No flow restriction on pump. Does not require repair. If replaced in future, ensure installed per mfg. instructions.
Flow meter not operational at time of inspection.
.2518(g) Keep flow meter operational.
*Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet due to leak. No clearance around equipment. Pool built 2001.
.2533(d) Pump room floor shall be kept dry and free of standing water.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in women’s restroom over 110 F at time of inspection. .2526(i) Water in restrooms shall not exceed 110 F.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib in restrooms. Provide hose bib so that restrooms can be reached with a 50 ft. hose.
Dec 3, 2024 28 demerits · 8 violations
Inspector comments: Heater not operable in the swimming pool. Facility to replace. Ensure permits are pulled through Code Enforcement prior to utilizing heater.
Intent to Suspend issued for:
.2524 - provide night lighting documentation showing sufficient lighting at night without lights operable in pool or repair lights. Provide documentation once lights repaired with picture.
Inspection completed with Casey Aitecheson.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Missing one day of records in log book. Operator is new to property. Ensure daily record keeping for chlorine, pH, temp and main drains checks.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail at steps loose. Tighten/secure handrail.
End cap missing from ladder in deep end. Replace end cap.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
(1) of two ring buoys with rope too long. Corrected to 24 ft. during the inspection.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Pool lights not operable. Operator to have lights replaced on 12/3. Provide photograph documentation of pool at night without lights on with sufficient lighting for night swimming approval or repair lights. Intent to Suspend issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on chlorinator. Original construction. If replaced, install per NSF requirement with flow meter.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter installed prior to pool heater. Not installed per mfg. instructions. Install flow meter per mfg. instructions on return line. No flow restriction on pump. Does not require repair. If replaced in future, ensure installed per mfg. instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet due to leak at check valve. Keep pump room floor dry.
Small leak at control valve for chlorinator. Repair leak.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib in restrooms. Provide hose bib so that restrooms can be reached with a 50 ft. hose.
Jan 17, 2024 28 demerits · 7 violations
Inspector comments: Intent to suspend (ITS) issued for flow meter and records. Correct and contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
Also, note operator on emergency phone stated there was static in line. Ensure phone is in good working condition and easy to hear in case of emergency.
Main drains expire February 2024. Replace and submit updated PDSC information prior to expiration of drain covers to avoid permit action.
“W” Status
#4 · Water quality: water temperature of heated pool −6
Pool water 92.6 F at time of inspection. .2535(12) Maintain pool temperature at 90 F or below. Operator added water and lowered to 89.7 F. Corrected.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Weekly alkalinity missing on pool records. Unable to locate records for past month. Temperature recorded at 90 F with no corrections logged. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked and recorded. Corrected.
.2535(11) The pool operator must maintain records for at least six months.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
1 of 2 weirs missing at time of inspection. .2518(k) Replace missing weirs. Operator replaced. Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Entry railing loose at time of inspection.
.2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Becketts on buoy detached on 1 of 2 buoys on deck, voiding USCG approval. .2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Operator removed from deck and corrected.
Advised replacing both buoys prior to next inspection due to buoy starting to wear and becketts detaching.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operational at time of inspection.
.2518(g) Keep flow meter operational.
*Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Some water on floor in equipment room. Floor not sloped to drain. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be sloped to drain.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Oct 12, 2023 18 demerits · 4 violations
Inspector comments: Immediate suspension issued for water quality. Pool must remain closed with signage posted until suspension is lifted by Health Dept. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.
Main drain covers expire Feb 2024. Replace and submit PDSC to pdsc@mecknc.gov for approval prior to expiration to avoid permit action.
“E” status
#3 · Water quality: pool water pH −6
PH 8.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
Immediate Suspension item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
2 of 2 weirs missing at time of inspection. .2518(k) Replace missing weirs. Corrected.
#22 · Premises: emergency telephone provided −6
Dialing instructions faded on phone. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator added and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Some water on floor in equipment room. Floor not sloped to drain. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be sloped to drain.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Apr 6, 2023 10 demerits · 3 violations
Inspector comments: Issued local permit sticker.
Unable to verify underwater lights at time of inspection. Send verification to Marie Daley at 704-507-6806. All overhead lights provide adequate lighting.
Motor appears new. Ensure all permits are pulled
Inspection with Omari Mitchell El
#3 · Water quality: pool water pH −6
PH 8.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
Operator adjusted to 7.8.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Entry railing loose at time of inspection.
.2521 Install ladders per manufacturer instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Floor not sloped to drain. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be sloped to drain.
Nov 8, 2022 12 demerits · 4 violations
Inspector comments: Inspection with Hannah Howard and Gary Tester
Note: CPO may be leaving establishment in Jan 2023. Provide updated CPO information to Health Dept.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Weekly alkalinity missing on pool records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked and recorded. Corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
1 of 2 weirs missing at time of inspection. .2518(k) Replace missing weirs. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Floor not sloped to drain. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Provide drain in pump room floor.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Toilet soiled in women’s restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.
Jan 12, 2022 4 demerits · 1 violation
Inspector comments: Observed one of 2 weirs missing at time of inspection. .2518(k) Replace missing weirs. Operator installed weir during inspection. Violation correction.
Observed vents in need of cleaning inside pool pump room.
Inspection conducted with Stacie Rhea and Gary Tester present.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(h) Provide approved pump in good repair. Observed small leak in piping to pump in pool pump room. Provide pump in good repair.
Nov 17, 2021 8 demerits · 3 violations
Inspector comments: 30 Day Intent to Suspend (ITS) for trip offset by pool.
Inspection with Gary Tester and Naly Nor
No signature due to COVID
Changed to "W" ITS status.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Old fill spout cut off and small metal plug protruding more than 1/2" from deck at 5 FT side. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
*30 Day Intent to Suspend (ITS) item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some standing water on pump room floor. No 3' clearance around piping. Floor not sloped to drain. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be kept dry and free of standing water.
.2533(d) Provide drain in pump room floor.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in women's restroom over 110 degrees F at time of inspection.
.2526(i) Water in restrooms shall not exceed 110 F.
Jan 5, 2021 6 demerits · 2 violations
Inspector comments: No signature due to COVID-19.
Inspection Miriam Burkhart and Gary Tester
Report to
Provided Executive Order COVID signage to post in pool area
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One of 2 weirs missing at time of inspection. .2518(k) Replace missing weirs. Operator has weir on order to be delivered on day of inspection with email verification provided. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some standing water on pump room floor. No 3' clearance around piping. Floor not sloped to drain. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be kept dry and free of standing water.
.2533(d) Provide drain in pump room floor.
Oct 5, 2020 4 demerits · 2 violations
Inspector comments: Emergency phone number rings back to phone, but no audible ring at phone. Recommended addressing for ring back to emergency phone being audible in case of emergency.
No signature due to COVID-19
Inspection with Gary Tester
Report to Gary Tester
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items in equipment room does not allow 3' clearance. Pool built 2001.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in women's restroom over 110 degrees F at time of inspection.
.2526(i) Water in restrooms shall not exceed 110 F.
Jan 7, 2020 2 demerits · 1 violation
Inspector comments: Skimmer Equalizers expire September 15, 2020.
Update PDSC information and install covers prior to expiration to avoid permit action.
Note: Spoke with operator regarding expiration date and 2020 permit. Pool has until month expiration (Septemeber) to replace or plug covers.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose on deep end. Keep tight.
Nov 4, 2019 2 demerits · 1 violation
Inspector comments: Skimmer Equalizers expire August 2020.
Update PDSC information and install covers prior to expiration to avoid permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bucket in front of piping. Pool built prior to 2004. Standing water on floor in pump room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Feb 28, 2019 4 demerits · 1 violation
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing at time of inspection. .2518(k) Replace missing weirs. Operator has ordered replacement weir. Did not issue ITS, due to lack of severity.
Nov 27, 2018 2 demerits · 1 violation
Inspector comments: Update main drains March 2019.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper in men's restroom. Provide toilet paper.
Jan 8, 2018 8 demerits · 2 violations
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
One ring buoy with detached becketts, voiding US Coast Guard approval. Keep in good repair. Operator removed from deck and replaced with new buoy. Corrected during inspection.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Restrooms under renovation. No soap or paper towels in restrooms and men's restroom out of toilet paper. Keep restrooms stocked with soap and paper towels for handwashing and toilet paper.
**No mirrors in restrooms at time of inspection due to renovation. Ensure mirrors are shatterproof.
Oct 10, 2017 4 demerits · 2 violations
Inspector comments: 6) One drain cover has something in screw hole, covering screw, which is in place. Remove debris so that drain cover and screws are clearly visible. Tested main drain with body hook which is secure and operator is addressing issue.
15) Two ring buoys present at establishment. One buoy is not secure, which voids the US Coast Gaurd approval. Operator removed extra buoy. Corrected during inspection (CDI).
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Pipe labeling starting fade. Keep identified.
No spare pump basket. Provide spare pump basket.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in women's restroom 116 degrees F. Maintain at 110 degrees F and below.
Feb 8, 2017 0 demerits · 0 violations
Inspector comments: No violations observed durong inspection.
No violations were recorded for this inspection.
Nov 21, 2016 0 demerits · 0 violations
Inspector comments: NO .violations observed during inspection.
No violations were recorded for this inspection.
Jan 21, 2016 0 demerits · 0 violations
Inspector comments: No violations observed during inspection.
No violations were recorded for this inspection.
Oct 7, 2015 2 demerits · 1 violation
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed loose ladder. Repair.
Feb 9, 2015 2 demerits · 1 violation
Inspector comments: 22 - General Comment: 911 has address as John J Delaney. Address is Brixam Hill Ave. 911 must have correct address. Given 2 weeks (2/23/15).
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in restrooms >115 F. Maintain at 110 F or below.
Nov 3, 2014 6 demerits · 1 violation
#22 · Premises: emergency telephone provided −6
Incorrect street address posted at emergency phone. Corrected on site.
Jan 22, 2014 2 demerits · 1 violation
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water at 115 degrees in restrooms. Hot water should not exeed 110 degrees in restrooms.
Oct 14, 2013 6 demerits · 2 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 weir missing. Replaced onsite.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed hot water in restrooms at 116 degrees. Hot water should not exceed 110 degrees.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “STAYBRIDGE SUITES-BALLANTYNE” or State ID 2060530135). Inspection type (routine vs. follow-up) is not published in the county's data.