10demerits
WINGATE BY WYNDHAM
2001 MT HARMONY CHURCH ROAD, Matthews, NC 28104
Year-Round Swimming Pool · NC permit/State ID 2060530145
Latest result10 demerits
Last inspectedJan 15, 2026
Inspections on record25
On record sinceOct 29, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 29, 2013Lower is betterJan 15, 2026
Inspections & violations
Jan 15, 2026 10 demerits · 2 violations
Inspector comments: Inspection completed with Anil Patel present.
#2 · Water quality: disinfectant residual provided by −6
.2535(5) Maintain bromine at least 2.0 ppm. Observed bromine at 0.8ppm. CDI- adjusted to 2.0ppm using tablet feeder.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed main door leading into pool not self-latching and door at back of pool not self-latching. CDI- both doors repaired and functioning properly by end of inspection.
Jul 15, 2025 10 demerits · 3 violations
Inspector comments: Inspection completed with Ambrish Patel present.
Note: Drain covers and equalizer line covers expire AUGUST 2025. Replace and submit new PDSC (pool drain suction compliance) form for review and approval or permit may be suspended.
Intent to suspend permit issued for main door leading onto pool deck rubbing against floor tiles and not self-closing. Repair within 30 days.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Ladders shall have slip-resistant tread. Observed one step missing slip resistant tread. Replace.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed one missing return fitting inner piece. Replace.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed main door to pool rubbing against floor tiling and becoming stuck therefore causing it to not self-close. Intent to suspend permit issued. Correct within 30 days or permit may be suspended.
Jan 28, 2025 4 demerits · 1 violation
Inspector comments: Inspection completed with Anil Patel present.
NOTE: drain covers and equalizer line covers expire in August, 2025. Ensure covers are replaced with new PDSC (pool drain suction compliance) paperwork submitted prior to expiration date or pool permit may be suspended.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed one damaged/missing water return cover. Replace.
Jul 23, 2024 4 demerits · 1 violation
Inspector comments: Inspection completed with Ambrish and Anil Patel.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed 2 water returns with missing water directional attachment. Replace.
Jan 25, 2024 4 demerits · 1 violation
Inspector comments: Inspection completed with Ambrish and Anil Patel present.
Note: observed emergency phone automatically dialing front desk of hotel when phone was picked up from receiver. The front desk is capable of dialing 911. The 911 operator had correct information on hand for address and callback number. The front desk is staffed at all times the pool is in operation. Health department is requesting emergency phone inside pool deck be capable of dialing 911 directly. Correct within 30 days.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed one missing water return fitting on pool wall.
Oct 12, 2023 20 demerits · 6 violations
Inspector comments: Inspection completed with Ambrish Patel.
Pool permit immediately suspended due to non-functional emergency phone. Contact Eli Freese at 704.621.2298 when repaired to verify and reopen pool.
The following items must be repaired upon return visit or an intent to suspend the permit will be issued.
1. Main door leading to pool unable to be propped open due to friction with floor tiling.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed main door to pool getting caught on floor which is allowing it to be propped open. Correct or an intent to suspend the permit will be issued.
#19 · Premises: signs prohibit glass containers or pets in pool area −4
.2530(d) Provide a sign prohibiting pets. Observed no signage posted. CDI- signage posted.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone non-operational. Immediate suspension issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(e) Provide continuous forced ventilation or cross ventilation in pump room. Observed inadequate ventilation.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(a) Post a shower sign visible upon entrance to the pool. Observed no shower sign posted. CDI- sign posted.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(f) At least one sink, one toilet, one urinal is required for men's restroom. Observed mens restroom closest to pool under renovation and non-usable at time of inspection.
Feb 21, 2023 0 demerits · 0 violations
Inspector comments: Inspection completed with Ambrish Patel present.
No violations noted during inspection.
No violations were recorded for this inspection.
Nov 29, 2022 18 demerits · 4 violations
Inspector comments: Pool must have a trained Certified Pool Operator (CPO) to check on pool daily, maintain the pool, and ensure the records are kept. Ensure a CPO is available to perform these functions.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535(11) The pool operator must maintain records for at least six months.
Observed gaps in the record book. Ensure all records are properly kept. No permit action taken.
.2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing out of 2 total. 50% of weirs remain. No permit action taken.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed underwater light damage with fitting pushed into pool wall creating a cavity. This must be fixed. I.T.S. Issued. Deadline is 12/29/2022. Failure to repair the underwater light by this time will result in the closure of the pool until repairs are made.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length.
Observed throw rope to be tangled and attached in a manner that made it to short. It was 20 feet long instead of the required 24 feet long. Rope was corrected. -CDI.
Jan 4, 2022 10 demerits · 2 violations
Inspector comments: Intent to suspend issued for door not self closing.
Please contact Chris Sells when repairs are completed at 704 576 8678.
Pool will be closed by the Department if the door repair is not completed within 30 days of this inspection.
No signature per COVID guidelines.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope at 27' corrected to 24' during inspection.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed door to pool deck from lobby/elevator area getting hung on floor.
.2537(b) All gates and doors shall be self-closing, self-latching.
Mar 17, 2021 2 demerits · 1 violation
Inspector comments: NO SIGNATURE DUE TO COVID PRECAUTIONS
CPO AGREED TO THE EMAIL OF THE REPORT FORM
PLEASE CONTIUE TO FOLLOW ALL CURRENT COVID-19 RULES
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water.
Observed minor leak at the pump. Repair the leak before it becomes worse.
Dec 2, 2020 4 demerits · 1 violation
Inspector comments: “issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
OBSERVED DOOR TO EXTERIOR TO SELF-CLOSE, BUT NOT SELF-LATCH. DOOR LATCH WAS CORRECTED DURING THE INSPECTION. -CDI
Feb 10, 2020 14 demerits · 3 violations
Inspector comments: POOL IS CLOSED BY ORDER OF THE HEALTH DEPARTMENT. POOL PERMIT IS SUSPENDED UNTIL ALL SUSPENSION ITEMS ARE CORRECTED AND HEALTH DEPARTMENT CONDUCTS FOLLOW-UP VISIT. FACILITY WAS ALLOWED TO POST A POOL CLOSED SIGN RATHER THAN HAVE DEPARTMENT "CLOSED BY ORDER OF THE HEALTH DEPARTMENT" SIGN POSTED. SIGN MUST STAY POSTED AND POOL MUST REMAIN CLOSED UNTIL HEALTH DEPARTMENT LIFTS PERMIT SUSPENSION. FAILURE TO DO SO MAY RESULT IN LEGAL ACTION FROM THE HEALTH DEPARTMENT.
POOL HAS MAIN DRAINS THAT WILL EXPIRE APRIL 2020. POOL HAS EQ COVERS THAT WILL EXPIRE DECEMBER 2021. COVERS MUST BE CHANGED OUT BEFORE THEY EXPIRE AND PROPER PAPERWORK (PDSC FORMS AND SUCH) MUST BE SUBMITTED TO THE DEPARTMENT FOR REVIEW AND APPROVAL.
PUMP MOTOR WAS CHANGED OUT DECEMBER 7TH 2019. MECKLENBURG COUNTY CODE ENFORCEMENT MUST BE CONTACTED AND PROPER PERMITS AND INSPECTIONS MUST BE OBTAINED FOR THE PUMP MOTOR CHANGE. FAILURE TO HAVE WORK APPROVED BY CODE ENFORCEMENT WILL PREVENT POOL FROM OBTAINING OPERATIONAL PERMIT IN THE NEXT YEAR UNTIL THIS IS DONE.
#3 · Water quality: pool water pH −6
Observed pH to be 8.0. Safe range for pH is 7.2-7.8. pH must be corrected to 7.2-7.8. Correct pH. PERMIT SUSPENDED
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed one day missed on current month of daily record. (2/9/2020) Disinfectant, pH, Temperature, and Main Drain condition must be checked every day the pool is open for swimming. Total Alkalinity must be checked at least one time a week. Cyanuric acid, if used, must be checked at least one time a week and cannot exceed 100ppm. CPO must visit the pool every day the pool is open.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed entrance door from lobby to self-close, but not properly self-latch. Entrance doors onto the deck must self-close and self-latch or be audible alarmed to alert when opened. Correct the door.
Nov 7, 2019 8 demerits · 2 violations
#22 · Premises: emergency telephone provided −6
Emergency phone inoperable. Corrected onsite.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed water on pump roomfloor from leaky pump. Repair leak.
Feb 12, 2019 6 demerits · 1 violation
Inspector comments: General Comment: Unable to verify if any employee of property is a Certified Pool Operator (CPO). Provide documentation/ information of current CPO to this Department. If property currently has no CPO, obtain CPO certification with in 30 days or permit will be suspended until certification is attained. Intent to suspend issued. .2537(c): The owner of a public swimming pool shall provide for the operation of the pool by a person who shall be responsible to the owner for operation, maintenance, pool safety and record keeping. The pool owner shall maintain documentation that the person responsible for operating the pool has been trained on pool equipment operation, disease and injury prevention, pool water chemistry and regulatory requirements for public swimming pools. a pool and Spa operator certificate issued by the National Swimming Pool Foundation or other organzation that provides training on those subjects shall be accepted as meeting this requirement.
#22 · Premises: emergency telephone provided −6
Incorrect dialinginstructions posted at emergency phone. Corrected on site. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Nov 14, 2018 4 demerits · 1 violation
Inspector comments: PDSC information verified.
Observed emergency phone quiet, recommend replace or fix.
Observed pool water cloudy, main drains visible. Recommend determining cause and improving pool clarity.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed no spare pump basket on site.
.2518(e) Provide a spare basket for pump. Pool does not have a history of missing basket.
Mar 14, 2018 28 demerits · 6 violations
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Observed water too cloudy for inspector to clearly see the details of the main drain required for main drain inspection. Water was treated for cloudiness and issue was corrected to the degree the required details were visible. -C.D.I. • •
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed temperature and Total Alkalinity not recorded on the log sheet. Total Alkalinity must be recorded 1 time a week. Temperature must be recorded daily in a heated pool. Observed facility to have no current Certified Pool Operator. A CPO must be provided. I.T.S. Issued.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one Weir missing out of 2 skimmers total. Replace the Weir.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope to have been tied into knots such that it was 20 feet long. It was corrected to 24 feet long as required by this pool size. -C.D.I.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed door onto deck from pool not fully self-closing/self-latching. Door was corrected. -C.D.I.
Observed pass through door that leads to pump room from the outside not fully self-closing/self-latching and not locked. This door must be kept locked and must be fully self-closing/self-latching. The same is true for the door that leads from the pump room onto the pool deck. -I.T.S.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed chairs closer than 5 foot to the water. Chairs were moved back. -C.D.I.
Dec 6, 2017 14 demerits · 4 violations
Inspector comments: PDSC information verified.
Notice of intent to suspend for doors onto the pool deck not self closing self latching. Contact Chris Sells with questions at 704 576 8678. Pool will be closed after 30 days if door issues are not corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed pool at 90.3 degrees. Corrected during inspection to 89.6
Maintain pool below 90 degrees F.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed rope length at 22 feet, required length at 24 feet. Corrected to 24 during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed door to outside self closing, not self latching. Observed door inside not self closing, door can become hung on floor.
**Intent to suspend.
Doors must be self closing and self latching.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed chemicals stored in pump room. Chemicals should be kept in a separate location with forced air ventilation and stored off the floor.
Feb 13, 2017 16 demerits · 4 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Maintain Daily recording for main drain safety/integrity. No such recourds were observed for February.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs with in 5 ft of pols edge. Maintain f5 feet of deck clearance at all points.
#19 · Premises: signs prohibit glass containers or pets in pool area −4
No signage observed prohibiting glass or pets. Sign was in puymp room and was placed in pool area at time of inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair.
Dec 5, 2016 22 demerits · 4 violations
Inspector comments: Issued immediate suspension for # 3 and # 6. Pool will remain closed until both items are resolved. If there are any questions regarding PDSC data please call Katie Wilson at 704-309-5494.
#3 · Water quality: pool water pH −6
Observed pH at 6.8. Maintain pH between 7.2 and 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no daily written records for maindrain safety. Keep daily written documentation for main drain safety.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Equalzer line covers are SDX retro, which are disapproved. Appropriate covers must be installed. Please submit new PDSC form to MCHD. Pool will remain closed until PDSC form is verified by HD staff.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope longer than 24 feet. Corrected onsite.
Mar 7, 2016 14 demerits · 3 violations
Inspector comments: . Immediate suspension issued for number 22. Observed peeling on ceiling. Repair damaged areas of ceiling.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no daily records for maindrain safety. Record main drain status daily.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed door too pool propped open. Keep door closed at all times.
#22 · Premises: emergency telephone provided −6
Observed emergency phone inoperable. Repair.
Oct 6, 2015 12 demerits · 3 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no main drain checks for month of October. Maintain daily records for maindrains.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope at 21 feet. Corrected on site to 24 feet on site
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap in pump room for backwash line.
Feb 9, 2015 14 demerits · 3 violations
Inspector comments: Immediate suspension issued for #2 and #3
#2 · Water quality: disinfectant residual provided by −6
Observed bromine at 0.0 ppm. Bromine must maintained at least at 2.0 ppm.
#3 · Water quality: pool water pH −6
Observed pH at 7.0. pH must be maintained between 7.2 and 7.8.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water in restrroms at 127 degrees. Hot water should not exceed 110 degrees.
Dec 10, 2014 16 demerits · 5 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Missing main drain checks for December. Check daily. Left copy of state pool log sheet.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. Tighten.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope > 24'. Corrected to 24' long by operator
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash line.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110 F in restrooms.
Mar 27, 2014 14 demerits · 5 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed alkalinity not recorded weekly. Record weekly.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed handrail slightly loose. Keep tight.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs 4 ft to pool. Maintain 5 ft clearance.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed soda ash bag on pump room floor and door lock broken. Keep chemicals up off floor and keep door locked.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed water >120 F in restrooms. Maintain at 110 F or below.
Oct 29, 2013 22 demerits · 6 violations
Inspector comments: General Comment: 911 calls go to Charlotte instead of Matthews. Contact phone company to correct.
Intent to suspend issued.
5, 8, 15
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Improper record keeping. No total alkalinity checks. Check Cl, pH, temperature and main drains daily. Check total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Equalizer line cover extends > 2" into pool. Cover cannot extend > 2" into pool. Remove spacer and install flush to pool wall.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder missing all treads. Maintain in good condition.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope < 25'. Corrected. Ring buoy damaged. Replace.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
< 5' deck clearance. Corrected.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water 130°F. Maintain 110°F or less.
Permits at this address
Other permits for this place
Same name, separate permit (for example a pool, kitchen or lunchroom). Each is scored on its own.
- A97Wingate by WyndhamRestaurant · Feb 2020 – Sep 2026 · 11 inspections
- A96Wingate by WyndhamLodging · Feb 2020 – Feb 2026 · 8 inspections
Matched by street address. Each permit has its own grade and history.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “WINGATE BY WYNDHAM” or State ID 2060530145). Inspection type (routine vs. follow-up) is not published in the county's data.