12demerits
COTTONWOOD RESERVE
2325 COURTNEY OAKS RD, Charlotte, NC 28217
Year-Round Swimming Pool · NC permit/State ID 2060530178
Latest result12 demerits
Last inspectedJun 17, 2026
Inspections on record27
On record sinceOct 22, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 22, 2013Lower is betterJun 17, 2026
Inspections & violations
Jun 17, 2026 12 demerits · 3 violations
Inspector comments: Conducted inspection with CPO. Pool permit issued. Pool returned to A status and able to open.
No night swimming
Const. Date: 3/1/2004
Rope Length: 50’
No listed permit conditions
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Column with foot hold greater than 3” creating horizontal by fence less than 45" in height by clubhouse/fitness room area. Pool built '04. No permit action.
.2528(b) Horizontals shall not be located less than 45" in height.
.2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Posted callback number incorrect. Operator corrected by posting corrected callback number on signage. No permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(c) Valves and controls shall be accessible to the pool operator at all times.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Maintain 3 ft. clear walking space in pump room. Observed pump room used to store non-pool related items. Bulk chlorine and acid feed containers in pump room.
Sep 23, 2025 20 demerits · 4 violations
Inspector comments: Conducted inspection with CPO Maurice. Intent to suspend issued for gate/fence issues and underwater light. Contact EHS Devon when corrected 7049981122. Items must be corrected within 30 days or permit may be suspended.
DRAIN COVERS EXPIRE 4/20/2026
No night swimming
Const. Date: 3/1/2004
Rope Length: 50’
No listed permit conditions
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Pool water pH less than 6.8. Operator corrected. No permit action.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Ring buoy rope tangled and inaccessible. Operator untangled and corrected. No permit action.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
All gates have an 3” foothold magnetic latch on the outside. Install a slanted cover above latch on each gate or raise mechanism to 48” to correct.
Opening to the left of back gate more than 4”.
.2528(a) Provide no openings in fence and/or gate greater than 4"x4". Openings in the barrier shall not allow passage of a four-inch-diameter sphere and shall provide no external handholds or footholds. Solid barriers that do not have openings shall not contain
indentations or protrusions except for normal construction tolerances and tooled masonry joints.
Intent to suspend item.
Column with foot hold greater than 3” creating horizontal by fence less than 45" in height by clubhouse/fitness room area. Pool built '04.
.2528(b) Horizontals shall not be located less than 45" in height.
.2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
.2537(9) Underwater light niches shall be maintained or covered so not to present a hazard.
Underwater light on the right of the pool coming out of socket. Intent to suspend item.
May 28, 2025 6 demerits · 2 violations
Inspector comments: Conducted inspection with CPO Maurice. Pool was built pre 2010 (2004).
No listed permit conditions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
All gates have an 3” foothold magnetic latch on the outside. Install a slanted cover above latch on each gate or raise mechanism to 48” to correct.
Opening to the left of back gate more than 4”.
.2528(a) Provide no openings in fence and/or gate greater than 4"x4". Openings in the barrier shall not allow passage of a four-inch-diameter sphere and shall provide no external handholds or footholds. Solid barriers that do not have openings shall not contain
indentations or protrusions except for normal construction tolerances and tooled masonry joints.
Column with foot hold greater than 3” creating horizontal by fence less than 45" in height by clubhouse/fitness room area. Pool built '04.
.2528(b) Horizontals shall not be located less than 45" in height.
.2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Shower not operational.
Sep 24, 2024 16 demerits · 4 violations
Inspector comments: Inspection conducted with Maurice Grier. Intent to suspend issued for stuck flow meter. Call or text Devon Moeller at 7049981122 when repaired.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Test kit reagents expired. Replace with in date reagents. No permit action.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Two out of five weirs missing. Operator replaced. No permit action.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Missing one inlet fitting on pool wall near left pool stairs. Operator corrected and installed new fitting. No permit action.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Flow meter not operational during inspection. Intent to suspend item.
Apr 30, 2024 8 demerits · 2 violations
Inspector comments: Inspection conducted with operator, Maurice Grier. Pool on A status and remains in good standing.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Test kit reagents expired. Replace with in date reagents. No permit action.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. One out of five weirs missing. Replace. No permit action.
Jul 19, 2023 20 demerits · 5 violations
Inspector comments: Inspection conducted with operator, Maurice Grier.
Night swimming is not approved.
Note: loose and/or offset brick tiles must be corrected prior to issuance of 2024 permit
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Ring buoy rope less tha 50’ and detached. Operator replaced with 50’ rope.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Door leading directly onto pool deck from fitness center not latching closed and not alarmed. Operator corrected to make alarmed during inspection
Column with foot hold greater creating horizontal on fence less than 45" in height by clubhouse/fitness room area. Landscaping shortening height of fence in someareas. Pool built '04. .2528(b) Horizontals shall not be located less than 45" in height. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Some loose deck bricks, some offset of bricks and gaps between bricks right at 1/2”. No permit action at this time however issue must be resolved prior to 2024 permitting.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Flow meter not operational during inspection - corrected by operator
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(l) Provide toilet paper and dispensers in restrooms. Missing toilet paper at some fixtures in womens restrooms. Missing paper towels in both restrooms.
Feb 28, 2023 34 demerits · 9 violations
Inspector comments: Inspection conducted with operator Maurice Grier. Pool water pH found to be less than 7.2 during inspection. Unable to correct during inspection. Immediate suspension of the permit issued. Pool must remain closed with closed signs posted until pH is corrected to between 7.2 - 7.8 and verified by Mecklenburg County Public Health. Call Hope McIntosh at 980-229-7549 once pH is correct and stable.
Once permit has been re-instated, if the following items remain out of compliance, a 30 day intent to suspend the permit will be issued:
.2537 missing pool wall tiles
.2537 missing pool fitting
.2537 gates not self-closing and/or latching
.2518 flow meter not operational
Night swimming not permitted.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Pool water pH less than 6.8
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no records available for February, only sporadic records during January, no records located for October 2022 - December 2022. Records that are present over past 6 months never change with same readings for all days.
*permit item
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Buildup of leaf debris and trash on pool floor. Operator began cleaning during inspection
.2537 - damaged / broken off tiles from pool wall at coping laying in bottom of pool. Repair.
*permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Skimmers with heavy buildup. Operator began cleaning during inspection.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Missing one inlet fitting on pool wall near clubhouse area. *permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Column with foot hold greater than 3” creating horizontal by fence less than 45" in height by clubhouse/fitness room area. Landscaping shortening height of fence in someareas. Pool built '04. .2528(b) Horizontals shall not be located less than 45" in height. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier
.2537(b) All gates and doors shall be self-closing, self-latching. .2528(a). Two entry fence gates do not self close and/or self latch.
*Permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Flow meter not operational during inspection
*permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Observed pump room used to store non-pool related items. Bulk chlorine and acid feed containers in pump room. Not 3’ clear space around pump area.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink. No soap in womens restroom
Jul 12, 2022 24 demerits · 7 violations
Inspector comments: 30 Day Intent to Suspend (ITS) issued for deck offsets, flow meter, lighting fixture, gates/doors self-closing, self-latching. Contact Marie Daley at 704-507-68-6nwhen in compliance to lift ITS.
Buoy ring starting to peel and beckets detached. Keep in good repair. Will verify at return visit. Failure to replace will result in permit action. Severity does not warrant Immediate suspension at this time.
Note: Turtle broken in skimmer basket. Advised replacing for efficiency.
"W" ITS status
Inspection with Maurice Grier and Etienne Fonlon
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Weirs missing at time of inspection.
.2518(k) Replace missing weirs.
*Permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Side of building creating horizontal by fence less than 45" in height by clubhouse. Landscaping shortening height of fence in some
areas. Pool built '04. .2528(b) Horizontals shall not be located less than 45" in height. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Gate not closing/latching on side. Door from gym onto pool deck not latching or alarmed at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Operator corrected door to latch.
*Permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
One piece of brick detached/loose creating offset greater than 1/2” by 3 1/2 FT close to clubhouse.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
*Permit item
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Lighting fixture detached from wall at time of inspection. .2524(c) Lighting fixtures shall not present a hazard to the public. Operator secured to wall, but light fixture is not flush with wall, gap/hazard still present.
*Permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operational at time of visit. .2518(g) Keep flow meter operational.
*Permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in pump room within 3' clearance of piping. Items in pump room within 3' of equipement.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Toilet paper dispenser broken in men's restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.
May 11, 2022 26 demerits · 6 violations
Inspector comments: Issued permit sticker. No Night Swimming.
“A” Open for Business
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.5 ppm at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm. Operator increased chlorine and corrected to 1.0 ppm.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection.
.2530(a) Lifesaving equipment should be conveniently located and accessible. Operator untangled and corrected.50’.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Side of building creating horizontal by fence less than 45" in height by clubhouse. Landscaping shortening height of fence in some
areas. Pool built '04.
.2528(b) Horizontals shall not be located less than 45" in height. .2528(a) Pool fence shall be at least 48" in height measured from
outside of barrier.
Gate not closing on side. Door from gym onto pool deck not latching or alarmed at time of inspection. Door from basketball court not alarmed or latching. .2537(b) All gates and doors shall be self-closing, self-latching.
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Operator tightened gate and adjusted doors to self-close, self-latch.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
One piece of deck coping detached/loose creating offset greater than 1/2”.
.2537(3) There shall be no loose coping.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Operator grouted and corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
No cap on vacuum line in pool at time of inspection. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. Operator plugged and is sending permanent verification within week by 5/18.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Toilet in men’s restroom soiled. .2526(m) Keep restrooms and fixtures clean and in good repair.
Aug 31, 2021 38 demerits · 9 violations
Inspector comments: 30 Day Intent to Suspend (ITS) issued for records, depth marker (FT), gates, flow meter, pool floor and weirs. Will also verify chemical
storage does not have imminent hazard risk. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
Changed to "W" status.
Inspection with Wade Long (presented CPO card, main CPO not working daily on day of inspection)
No signature due to COVID
No Night Swimming
#3 · Water quality: pool water pH −6
pH 8.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8. Operator corrected to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing some days in previous month and no weekly total alkalinity and cyanuric acid recorded.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water
maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Recorded and
corrected.
*Permit item
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Sand, debris and black specs on pool floor at time of inspection. .2537(14) Keep pool surface and pool floor free of debris. Operator
stated vacuum broke and working on cleaning.
*Permit item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets observed with leaves and debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and
corrected.
Some weirs observed missing.
.2518(k) Replace missing weirs.
*Permit item
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
4 1/2 FT depth marker missing "FT".
.2523(c) Depth markers shall include the word "feet" or symbol "ft".
*Permit item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection.
.2530(a) Lifesaving equipment should be conveniently located and accessible. Operator untangled and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Side of building creating horizontal by fence less than 45" in height by clubhouse. Landscaping shortening height of fence in some
areas. Pool built '04.
.2528(b) Horizontals shall not be located less than 45" in height. .2528(a) Pool fence shall be at least 48" in height measured from
outside of barrier.
Gate not opening or closing in back. .2537(b) All gates and doors shall be self-closing, self-latching.
*Permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operational at time of visit. .2518(g) Keep flow meter operational.
*Permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in pump roomwithin 3' clearance of piping. Chemical storage room had shelves break and all chemicals are
piled on top of each other. This incident happened on day of inspection and operator is working to clean/organize. .2534(5) Chemicals
shall be stored as to prevent a reaction and permit for easy clean-up.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
May 24, 2021 14 demerits · 5 violations
Inspector comments: Skimmer equalizers have been corrected to be plugged in correct holes. Water quality in compliance and chlorinator working at time of inspection. Emergency phone signage has been corrected with "Dial 911"
Issued permit. No Night Swimming.
Inspection with Maurice Grier
No signature due to COVID
Pool not heated.
Management working with landscaping to address fencing and pine straw around fence, shortening to less than 48" in height.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing last few days and no weekly total alkalinity and cyanuric acid recorded.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Recorded and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Side of building creating horizontal by fence less than 45" in height by clubhouse. Gap on gate greater than 4". Landscaping shortening height of fence. Closer installed creating horizontal less than 45". Pool built '04. Operator removed closer and moved to 45". Corrected.
.2528(b) Horizontals shall not be located less than 45" in height..2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Some landscaping cleared. Operator pulled rods together to eliminate gap. Corrected.
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010).
Gate not closing in back. .2537(b) All gates and doors shall be self-closing, self-latching. Operator corrected to self-close, self-latch. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Liquid chemicals stored above dry.
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in men's restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink. Operator provided soap. Corrected.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Backflow preventer at restroom off. .2512(b) Water introduced into the pool, either directly or by the circulation system, shall be supplied through an air gap, anti-siphon vacuum breaker, or backflow preventer. Operator replaced and corrected.
Aug 6, 2020 6 demerits · 2 violations
Inspector comments: 9) "FT" at 4 1/2 starting to fade, but still visible during inspection. Recommended addressing to avoid permit action on future inspections.
22) Kings III Emergency phone dials out, but when called back does not connect to call-box. Per state interpretation, callback number should connect to emergency phone in case of emergency. Establishment has 30 days to address. Contact Marie Daley at 704-507-6806 when in compliance. Failure to correct will result in Immediate Suspension of permit
Unable to check all gates at time of inspection. Gates zip tied to limit access due to COVID-19.
Main drains (Aquastar 1216) expire April 2021. Update and submit PDSC for approval prior to expiration to avoid permit action.
No signature due to COVID-19.
Inspection with: Wade Long
Report sent to: llee@cottonwoodres.com; mauricegriersr@yahoo.com
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Side of building creating horizontal by fence less than 45" in height by clubhouse. Pool built '04.
.2528(b) Horizontals shall not be located less than 45" in height.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
May 21, 2020 6 demerits · 2 violations
Inspector comments: 22) Some feedback in emergency line. Ensure phone stays clearly audible on both ends in case of emergency. Phone still operable.
Issued local permit sticker.
Changed to "A" Open for Business, valid permit, with condition of staying closed to public by Executive Order-120, or other Orders,
outlined in permit.
Night Swimming NOT permitted.
Operator unable to sign due to COVID-19 protocol and safety precautions to not share equipment.
Inspection completed with: Maurice Grier
Sent report to: Alpha Mill MGR
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fences propped open from landscaping at time of visit.
.2537(b) All gates and doors shall be self-closing, self-latching. Operator closed, removed sticks propping open and corrected.
Side of building creating horizontal by fence less than 45" in height by clubhouse. Pool built '04.
.2528(b) Horizontals shall not be located less than 45" in height.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper in women's restroom handicap stall at time of inspection. No paper towels at main sink in men's restroom. No backflow prevention on hose bibb in men's restroom. .2526(l) Provide toilet paper and dispensers in restrooms. Provide paper towels for hand drying. Provide backflow prevention or anti-siphon device on hose bibb.
Sep 25, 2019 20 demerits · 5 violations
Inspector comments: Immediate suspension issued for emergency phone.
ITS items weirs and inlet fitting.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets observed with leaves and debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
Some weirs observed missing, other weirs installed incorrectly.
.2518(k) Replace missing weirs.
*ITS item
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed inlet fitting missing.
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
*ITS item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gaps in back area of fence greater than 4". Landscaping starting to overgrow fence and create handholds. Recommended providing space between landscape and fence. Pool built prior to 2010 (2004).
.2528(a) Provide no openings in fence and/or gate greater than 4"x4".
.2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010).
#22 · Premises: emergency telephone provided −6
Kings III phone not working at time of inspection. When number is dialed to call phone back, continues to ring and does not connect. .2530(f) Emergency phone shall remain operable..2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system..2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone.
**Immediate Suspension item. Contact Marie Daley at 704-507-6806 when corrected to lift suspension. Pool must remain closed until suspension is lifted by EHS.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored on floor.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Apr 15, 2019 28 demerits · 6 violations
Inspector comments: ITS for windows opening greater than 4", emergency phone callback, inlet fittings, vaccum line cover.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Total Alkalinity and Cyanuric acid missing from records. Drain check missing on day of inspection.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator added main drain check.
*Intent to Suspend item. Will verify compliance on return visit. Failure to achieve compliance by May 1, 2019 will result in delay of permit for 2019 and require additional pre-permit inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Weirs installed upside down at time of inspection. Install per manufacturer's instructions. Operator corrected.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Two inlet fittings missing and vaccum cover missing at time of inspection. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
*Intent to Suspend item. Will verify compliance on return visit. Failure to achieve compliance by May 1, 2019 will result in delay of permit for 2019 and require additional pre-permit inspection.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
New buoy rope 60' at time of inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator corrected to 50'.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from gym not latching at time of inspection. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Operator corrected.
Windows from pool deck open greater than 4" in clubhouse at time of inspection. .2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm.
*Intent to Suspend item. Will verify compliance on return visit. Failure to achieve compliance by May 1, 2019 will result in delay of permit for 2019 and require additional pre-permit inspection.
#22 · Premises: emergency telephone provided −6
Kings III phone missing signage with phone number. When phone was called back (704-676-9732) phone rang multiple times, then disconnected. Did not connect back to Kings III box. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. .2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. Operator posted signage with number. Corrected. Phone dials out and connects so did not issue immediate suspension, but permit for 2019 will not be issued until phone is fully operable for emergency calls.
Sep 11, 2018 0 demerits · 0 violations
Inspector comments: Visit to pool to lift ITS for "Warning - No Lifeguard on Duty" in 4" lettering, pool wall in good repair, trip hazard, missing weirs, record keeping, and gates and doors shall be self-closing, self-latching.
At time of visit signage was updated, pool wall tiles had been replaced, bricks on deck secured, weirs replaced where missing, all gates and doors self-close, self-latch (gate on side was repaired) and adequate records are being kept.
Changed to "A" Open for business.
No violations were recorded for this inspection.
Aug 16, 2018 40 demerits · 10 violations
Inspector comments: ITS for records (main drain check), weir, gates, signage (No Lifeguard on Duty 4" in height), trip hazard (loose brick on deck) and missing tiling on pool wall.
Note: Ring buoy rope starting to fray. Reccomended replacing to keep in good repair.
#3 · Water quality: pool water pH −6
pH 7.0 at time of inspection. Maintain pH at 7.2 to 7.8. Corrected to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Log book missing daily main drain checks. Provide record keeping including daily records of disinfecant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
**30 Day Intent to Suspend (ITS) item. Contact Marie Daley at 704-507-6806 when corrected to lift ITS.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Tiling broken off/missing in one part of pool wall. Keep pool walls in good repair to not create hazard.
**30 Day Intent to Suspend (ITS) item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing weir. Replace missing weirs.
**30 Day Intent to Suspend (ITS) item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose on side closest to clubhouse. Keep in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
2 gates not self-closing, self-latching at time of inspection. All gates and doors shall be self-closing, self-latching.
**30 Day Intent to Suspend (ITS) item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Brick coming out of deck by pool edge in multiple places. Ensure decking is secure to eliminate trip hazard.
**30 Day Intent to Suspend (ITS) item
#18 · Premises: lifeguards present or warning signs posted −4
"No Lifeguard on Duty" less than 4" in height. Provide "Warning - No Lifeguard on Duty" in 4" lettering.
**30 Day ITS item.
#22 · Premises: emergency telephone provided −6
Emergency phone signage reads "Dial 911" phone automatically dials 911. Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Operator corrected to "DIALS 911" for accurate dialing information.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored on ground. Provide storage for pool chemicals in waterproof containers or store up off the floor.
Feb 27, 2018 10 demerits · 2 violations
Inspector comments: PDSC information verified.
Observed 3 hp aftermarket motor on pump, pump housing replaced.
Operator provided housing invoice stated that the housing was for a WFE-12
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed leaves collecting on one skimmer.
Keep skimmers free from debris.
Cleaned during inspection.
#22 · Premises: emergency telephone provided −6
Observed emergency phone number not posted.
Post emergency phone number and address at emergency phone.
Posted during inspection
Observed emergency phone location not visible from within the pool deck
The telephone shall be visible from. within the pool enclosure or a sign shall be posted indicating the location of the emergency telephone.
posted druing inspection
Nov 22, 2017 24 demerits · 5 violations
Inspector comments: Name change from Courtney Oaks to Cottonwood Reserve
**Immediate suspension issued for pH and emergency phone.
Call Chris Sells for reinspection at 704 576 8678.
PDSC information could not be verified. Facility has changed out motor and housing on pump.
#3 · Water quality: pool water pH −6
Observed pH at 7.1.
Maintain pH at 7.2 to 7.8
**Immediate suspension item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed skimmers collecting debris. Cleaned during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed one gate not self latching. Gate repaired during inspection.
#18 · Premises: lifeguards present or warning signs posted −4
Observed warning sign not correct verbage. Sign must read "ADULTS SHOULD NOT SWIM ALONE.” and “CHILDREN SHOULD NOT USE THE SWIMMING POOL WITHOUT ADULT SUPERVISION.” in a minimum height of 1” letters – exact wording required.
**Intent to suspend
#22 · Premises: emergency telephone provided −6
Observed emergency phone not properly operating.
**Immediate suspension item
May 31, 2017 16 demerits · 5 violations
Inspector comments: *30 DAYS TO CORRECT GATE LATCH -- CALL TIM 704-507-6808 WHEN CORRECTED
#5 · Water quality: daily written records of water quality and test kit kept on site −4
MARK DAILY RECORDS FOR MAINDRAIN CHECKS
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
ONE SKIMMER FULL OF DEBRIS
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
LADDERS AND HANDRAILS LOOSE -- TIGHTEN
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
GATE ACROSS FROM OFFICE NOT LATCHING *INTENT TO SUSPEND*
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
NO PAPER TOWELS IN MENS RESTROOM -- SUPPLY
Dec 23, 2016 20 demerits · 5 violations
Inspector comments: #12 One inlet fitting missing. ** Install.
Immediate suspension issued for #15.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Soil on pool wall tiles. ** Clean.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail (@ stairs closest to pool house) is loose.
** Secure (repeat).
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Rope that is part of /(circles) ring buoy is dry rotted.
** Replace ring buoy. Immediate Suspension.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate closest to gazebo will not self close completely.
** Repair/ adjust.
Columns & stone walls @ main entrance provide step holds for access over pool fence.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some deck pavers @ ladder closest to gazebo are raised creating (>1/2") offsets). ** Rectify.
Jun 30, 2016 14 demerits · 4 violations
Inspector comments: #8 Missing 1 weir. ** Install.
GC #23 Automatic liquid control panel not on to regulate chlorine & acid feed. ** Fuse blown (circuit tripped). Corrected while on-site.
Immediate Suspension issued for #3 (pH).
#3 · Water quality: pool water pH −6
pH @ 6.8. ** Maintain pH 7.2 to 7.8.
Immediate Suspension issued.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail closest to pool house loose. ** Secure. (repeat)
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Magnet will not engage at front gate. Gate closest to gazebo will not close completely. Gate to left side clubhouse (facing) & adjacent fence section have clearance up to 6". ** "Repair gates" & reduce clearance to 4" or less.
Columns & stone walls @ main entrance provide step holds for access over pool fence.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water at least 123F in restrooms. ** Maximum allowed is 110F.
Dec 10, 2015 20 demerits · 6 violations
Inspector comments: #8 One (of 5) weirs missing. ** Install.
#16 Columns & stone walls @ main entrance provide step holds for access over pool fence.
INTENT TO SUSPEND issued for #5 & #16 (gates only).
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No entries on pool log form for weekends. ** CPO must check pool daily & maintain complete pool records. If CPO cannot check pool, pool must be closed (indicate such on record) & pool gates or pool closed sign(s) must be posted.
(Intent to Suspend)
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Soil/ scum on pool wall tiles. ** Clean.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder & one handrail loose (Repeat).
** Secure.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Vacuum port missing protective cap. ** Corrected while EHS on-site.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Magnetic "latch" on 1 gate not working & 2 gates not self-closing properly. ** Resolve.
(Intent to Suspend)
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
-- Liquid chemicals in equipment room. ** Should be in chemical room large enough to accommodate.
-- Forced air vent off & it and another vent in equipment room covered with plastic. ** Forced air vent should run continuously.
Mar 19, 2015 8 demerits · 3 violations
Inspector comments: #16 6" gap between pool house & fence line (with gate). ** Maximum spacing is 4".
Base of columns adjacent to fence @ main pool entrance provide step holds. ** Fence line should have been located away from columns.
Intent to Suspend issued for #21.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders & handrail (closest to pool house) are loose. ** Secure.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One pool wall light is misaligned & is not flush with pool wall. ** Correct. ITS
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Liquid chemicals being used & drums are located in the equipment room. **All pool chemicals should be stored in the chemical room; however, chemical room is small.
Dec 17, 2014 24 demerits · 7 violations
Inspector comments: #29 No soap provided at lavatories in handicap stalls in both restrooms. **Provide soap at these lavatories.
Immediate Supsension issued for #15 (throw rope).
Pool cannot re-open without written approval from the Mecklenburg County Health Department.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Chlorine readings are incorrect on records - numbers from control panel are being recorded.
**Use pool test kit & test pool water directly; record these levels.
No cyanuric acid levels are being recorded.
**Test & record on a weekly basis.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed leaves on pool floor. **Clean/ remove leaves.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed that both ladders & handrail (closest to pool house) are loose. **Secure/resolve.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed that throw rope on ring buoy has dry rotted. **Replace throw rope. Immediate Suspension issued.
Rope around (part of) ring buoy is starting to deteriorate.
**Replace ring buoy before spring.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate closest to arbor will not completely close - fence/ gate misaligned. **Correct.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed leak in piping close to filter control valve. **Repair/ Keep equipment room floor dry.
Liquid chemicals being used & drums are located in equipment room.
**All pool chemicals should be stored in the chemical room.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
No backflow prevention on hose bibs (1 in equipment room & 1 in men's restroom).
**Install vacuum breakers on these hose bibs.
May 1, 2014 6 demerits · 3 violations
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed loose ladder & one loose handrail. **secure.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Liquid chemicals being used & drums too large to store in existing chemical room.
Heavy dust accumulation on fans in equipment & chemical rooms and dust throughout chemical room. **clean.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Need vacuum breakers on hose bibs (1 in equipment room & 1 in men's restroom). **install.
Oct 22, 2013 6 demerits · 2 violations
Inspector comments: #25 Liquid chemicals being used & drums too large to store in existing chemical room. Dust accumulation on fans in equipment & chemical rooms & dust throughout chemical room.
GC Need vacuum breaker on hose bib in men's restroom.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed 1 ladder loose. **tighten/secure.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence rail not secure by equipment /chemical rooms keeping gate from self-latching consistently. **resolve.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COTTONWOOD RESERVE” or State ID 2060530178). Inspection type (routine vs. follow-up) is not published in the county's data.