12demerits
ESTATES AT BALLANTYNE, THE
16311 HAWFIELD WAY DR, Charlotte, NC 28277
Year-Round Swimming Pool · NC permit/State ID 2060530211
Latest result12 demerits
Last inspectedAug 19, 2026
Inspections on record26
On record sinceAug 8, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Aug 8, 2013Lower is betterAug 19, 2026
Inspections & violations
Aug 19, 2026 12 demerits · 3 violations
Inspector comments: Conducted inspection with operators. Pool in compliance and returned to A status.
EHS recommends lowering chlorine for bather comfort.
Pool pump motor replaced.
Pool not heated. No night Swimming.
PERMIT RESTRICTION: PENTAIR 011056 MUST BE RUN AT 3450 RPM DUE TO TURNOVER AND DESIGN APPROVAL
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Ring buoy rope 1 ft too short. Operator replaced rope. No permit action.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. Operator filled hole and corrected.
Front gate piece to close gap greater than 1/2” within 18” of latching mechanism loose. Operator re secured. Fence built prior to 2010.
Back gate welded shut and no longer accessible.
No permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Some chemicals in pump room.
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Overhead ventilation not operational. Repair.
May 8, 2026 8 demerits · 2 violations
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs within 6 feet of pools edge. Maintain six feet of clearance. Corrected on site.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck. Corrected onsite.
Apr 14, 2025 18 demerits · 5 violations
Inspector comments: Pool not heated. No night Swimming.
CPO updated to Travis Feazell
PERMIT RESTRICTION: PENTAIR 011056 MUST BE RUN AT 3450 RPM DUE TO TURNOVER AND DESIGN APPROVAL
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed records missing weekly cyanuric acid and total alkalinity.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Operator checked and corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
At time of inspection, 1 weir missing, multiple weirs observed installed upside down. Skimmers observed with debris. .2518(k) Replace missing weirs. Install per manufacturer, correctly.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Operator replaced missing weirs, corrected others to be installed correctly and emptied baskets. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate missing piece to close gap greater than 1/2” within 18” of latching mechanism. Observed fence to not be to the current specifications. Fence built prior to 2010.
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. Operator filled hole and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and pool furniture within 6' of pool at time of visit. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved items and corrected.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Showers off at time of inspection.
.2526(h) Shower(s) shall be provided.
Oct 9, 2024 16 demerits · 4 violations
Inspector comments: Pool Closed signs were posted prior to C. Elmore leaving the site.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
Observed record log book not being properly kept. Daily and weekly logs must be properly recorded.
.2535(11) The pool operator must maintain records for at least six months. Manager reports that the pool will be closing today for the season. No action taken at this time. When pool reopens, ensure pool is properly checked and that records are properly kept.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing and 1 weir installed upside down and backwards. Correct the weirs.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed fence to not be to the current specifications. Fence built prior to 2010. No Permit Action taken.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed deck chairs to be too close to the water. Items were moved back. Provide at least 6 feet of clean deck space around the pool.
Jun 20, 2024 14 demerits · 3 violations
Inspector comments: POOL HAS PASSED INSPECTION AND BEEN ISSUED THE PERMIT DECAL. PAPER PERMIT WILL BE AVAILABLE ON-LINE AT THE HEALTH DEPARTMENT WEBSITE. DISPLAY THE PERMIT AND DECAL AT THE POOL DECK AREA.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed skimmer weirs to be installed improperly. Weirs were reinstalled and corrected. -C.D.I.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed rope to be 48.5 feet long when 50 feet of rope is required. Rope was re-tied and knotted to allow correct rope length. C.D.I.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed fence to not be to the current specifications. Fence built prior to 2008. No Permit Action taken.
Sep 5, 2023 22 demerits · 6 violations
Inspector comments: Water in pool cloudy at time of inspection, but could still see main drains (unable to see screws). Pump not set at required 3450 RPM for turnover and permit restriction. Allowing 1 week to correct due to water quality in compliance. Contact Marie Daley at 704-507-6806 when corrected. Failure to correct by 9/12 will result in permit action.
Operator voluntarily closed pool while maintenance is done to correct pump setting and water quality.
Note: Emergency operator on phone stated phone is cutting out, test and ensure phone remains operable in case of emergency.
Operator stated work may be done to deck and plaster for pool. Advised general in-field plan review information should be submitted to Health Dept PRIOR to work being done to ensure compliance.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Weir installed upside down at time of inspection. Install per manufacturer instructions. Operator adjusted and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not latching closed at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching.
Operator adjusted to self-close, self-latch. Corrected.
Fence decorative cut outs/horizontals less than 45" in height. Pool built '08. .2528(b) Horizontals shall not be
located less than 45" in height.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and pool furniture within 6' of pool at time of visit. .2522(a) Provide 6 ft of clear walking space around the pool at all times. .2522(e) Provide at least 5 ft of clear walking space around diving board, handrail, slide, or other permanent structure on a swimming pool deck. Operator moved items and corrected.
#22 · Premises: emergency telephone provided −6
Emergency phone signage observed with incorrect callback number.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator updated to correct number. Corrected.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
No sign in pool area advising showering before entering. .2526(a) Post a shower sign visible upon entrance to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Toilet in men’s restroom not working at time of inspection.
.2526(m) Keep restrooms and fixtures clean and in good repair.
Mar 21, 2023 44 demerits · 11 violations
Inspector comments: Immediate Suspension issued for water quality. Pool must remain closed with signage posted until suspension is lifted by health department. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension
Other permit items to verify include: record keeping, deck clearance (6’), trip hazards (pavers), pool floor clean, flow meter, gates self-closing, self-latching, correct signage posted and weirs installed correctly.
Inspection with Robert Allen
Pump must run at 3450 RPM for turnover. This was verified during inspection. No Nightswimming.
“E” Immediate Suspension status
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0 ppm at time of inspection.
.2535(4) Maintain chlorine at least 1.0 ppm.
*Immediate Suspension item
#3 · Water quality: pool water pH −6
PH 8.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
*Immediate suspension item
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed records missing multiple days and no maintenance.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*permit item
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves and debris on pool floor.
.2537(14) Keep pool surface and pool floor free of debris.
*Permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some skimmers with debris at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
Weirs not installed correctly at time of inspection.
.2518(k) Replace missing weirs. Ensure installed correctly.
*Permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not latching every time closed at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching.
*permit item
Fence decorative cut outs/horizontals less than 45" in height. Pool built '08. .2528(b) Horizontals shall not be
located less than 45" in height.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and pool furniture within 6' of pool at time of visit. Planter within 5’ of handrail. .2522(a) Provide 6 ft of clear walking space around the pool at all times. .2522(e) Provide at least 5 ft of clear walking space around diving board, handrail, slide, or other permanent structure on a swimming pool deck.
*Permit item
Paver cracking by back entry of pool, offset greater than 1/2”.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
*Permit item
#18 · Premises: lifeguards present or warning signs posted −4
Signage missing "the" for rule: .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
*Permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working at time of inspection.
.2518(g) Keep flow meter operational.
*Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3 foot clearance around equipment due to items in pump room. Pool built 2008.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Toilet paper missing in one stall in women’s restroom. Toilet in need on cleaning in men’s restroom.
.2526(m) Keep restrooms and fixtures clean and in good repair.
.2526(l) Provide toilet paper and dispensers in restrooms.
Jul 26, 2022 24 demerits · 6 violations
Inspector comments: 30 Day Intent to Suspend (ITS) for records, gates self-close, self-latching, gaps greater than 1/2” within 18” of latching mechanism and inlet fitting. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
Changed to “W” status
Inspection with Augusta Washington
CPO UPDATED TO DOUGLAS HICKMAN
If Pool plastering is done submit infield plan review application to avoid permit action with LRV.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed records missing, main drain checks and weekly cyanuric acid and total alkalinity.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*permit item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed body hook on ground.
.2530(a) Lifesaving equipment should be conveniently located. operator moved and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not closing or latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching.*permit item
Fence decorative cut outs/horizontals less than 45" in height. Pool built '08. .2528(b) Horizontals shall not be
located less than 45" in height.
Small squares over 1", cut out for locking cable through gate, greater than 1/2", within 18" of latching mechanism.
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of release mechanism. *permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and pool furniture within 6' of pool at time of visit. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved and corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Inlet fitting missing .2518(i) Arrange inlets to produce uniform circulation. *Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Standing water on floor of pump room. No 3 foot clearance around equipment. Light out in chemical room.
.2533(d) Pump room floor shall be kept dry and free of standing water.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(6) Provide sufficient lighting in chemical storage room.
May 12, 2022 28 demerits · 7 violations
Inspector comments: Issued local permit sticker. No Night Swimming.
1. Permit Restriction – Pentair 011056 must be run at 3450 RPM due to turnover and design flow approval.
2. Filtration Pumps verified – Pentair 011012 and new pump 011056 installed.
3. All piping 4” – md, sk, return
4. EQ lines plugged in skimmer/plugged in wall
5. (2) Pentair TR140c filters
6. Number of returns: 13 open returns
7. 5 skimmers
8. Two feature pumps tied together (2) Intelliflo VS3050 011013
9. Two main drains Aquastar 1216
CPO updated Niko Agnew
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some skimmers with debris at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One inlet fitting missing (out of 13) .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Lack of severity does not warrant permit action at this time. Replace fitting prior to next inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not closing or latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching.Operator corrected to self-close, self-latch.
Fence decorative cut outs less than 45" in height. Fence less than 48" in some areas. Pool built '08. .2528(b) Horizontals shall not be
located less than 45" in height. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Small squares over 1", cut out for locking cable through gate, greater than 1/2", within 18" of latching mechanism.
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of release mechanism. Operator filled and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck cracked with offset greater than 1/2" at time of inspection.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Operator filled crack and corrected.
#18 · Premises: lifeguards present or warning signs posted −4
Signage missing "the" for rule: .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. Operator printed new signage and posted. Advised ordering new sign.
#22 · Premises: emergency telephone provided −6
Emergency phone signage observed with incorrect callback number.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator updated to correct number. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light and ventilation out in chemical storage room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
.2534(6) Provide sufficient lighting in chemical storage room.
Oct 14, 2021 28 demerits · 7 violations
Inspector comments: Immediate Suspension for pump replacement. Update PDSC to reflect correct pumps, verify no suction hazard and pull electrical permit.
Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept.
Permit items to check on return visit include: Gates self-closing, self-latching, records and pool floor.
Skimmer equalizer covers expire January 2022, replace or plug per State recommendations and submit updated PDSC for approval prior to expiration to avoid
permit action.
Inspection with Alex Garcia and Niko Agnew
No signature due to COVID
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid and total alkalinity missing from records.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked and recorded. Corrected.
*Permit item
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
One of two pumps replaced for filtration with Intelliflo VSF Model 011056, file indicates Intelliflo VF Model 011012. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Update PDSC to reflect correct pumps, verify no suction hazard and pull electrical permit.
*Immediate suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves and debris on pool floor. Main drains covered with leaves at time of inspection. Staining on pool floor. Operator cleared drains. Pool floor still in need to cleaning.
.2537(14) Keep pool surface and pool floor free of debris.
*Permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers observed with leaves and debris and weirs missing at time of inspection.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
.2518(k) Replace missing weirs. Operator cleaned baskets and replaced missing weirs. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not closing or latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.**Permit item.
Fence decorative cut outs less than 45" in height. Fence less than 48" in some areas. Pool built '08. .2528(b) Horizontals shall not be located less than 45" in height. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Small squares over 1", cut out for locking cable through gate, greater than 1/2", within 18" of latching mechanism.
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of release mechanism. Operator filled gaps with magnetic squares and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs, plants and pool furniture within 6' of pool at time of visit. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in equipment room. Salt and other storage in designated chemical storage room. Items and chemicals within 3' of equipment and piping. No backflow prevention on hose bib outside of pump room. Pool built '08.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. .2533(g) Provide a hose bib with backflow prevention device within 50 ft. of the equipment room.
Apr 13, 2021 22 demerits · 6 violations
Inspector comments: Emergency phone clarity on line must be corrected by 4/20/21. Failure to correct will result in Immediate Suspension. Contact Marie Daley at 704-507-6806 when in compliance.
ITS for gates and records. Changed to "W" status.
Pool not heated.
No Night Swimming. Send Night Swimming verification to Marie Daley or schedule visit before dawn/after dusk to verify sufficient lighting.
Inspection with Alex Garcia
No signature due to COVID
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing main drain checks and maintenance for water when chemicals recorded out of range. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
**Permit item. Will be verified at return visit for verification.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not closing or latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.**Permit item. Contact Marie Daley when in compliance to lift ITS. Must correct by 4/30/2021 (permit expiration) for new permit.
Fence decorative cut outs less than 45" in height. Fence less than 48" in some areas. Pool built '08. .2528(b) Horizontals shall not be located less than 45" in height. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and pool furniture within 6' of pool at time of visit. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved and corrected.
#22 · Premises: emergency telephone provided −6
Emergency phone dialing out, but operator having trouble hearing, cutting in and out. .2530(f) Emergency phone shall remain operable.
**Allowed 7 days from inspection, until 4/20/2021, to address since phone is working. Failure to correct by 4/20/21 will result in Immediate Suspension of permit.** Contact Marie Daley at 704-507-6806 when in compliance to verify.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in equipment room. Salt and other storage in designated chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Items and chemicals within 3' of equipment and piping. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. No backflow prevention on hose bib outside of pump room. Pool built '08.
.2533(g) Provide a hose bib with backflow prevention device within 50 ft. of the equipment room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No paper towels for hand drying in men's restroom at time of inspection. Provide hand drying. .2526(m) Keep restrooms and fixtures clean and in good repair. Operator replaced and corrected.
Aug 19, 2020 22 demerits · 5 violations
Inspector comments: PDSC information must be submitted immediately to avoid permit suspension. No suction hazard present.
ITS for gaps greater than 1/2" within 18" of latching mechanism. Emergency phone not connecting when called back. Allowing 30 days for correction.
Operator unable to sign due to COVID-19 protocol and safety precautions to not share equipment.
Inspection completed with: Alex Garcia
Sent report to: jandre6972@gmail.com
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid and total alkalinity missing from records for the week, but previously recorded.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked and recorded. Corrected.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Per operator main drains were observed cracked and replaced, but no PDSC for documentation was submitted to Health Dept. Haywards (for feature pumps) have been replaced with Aquastar. Verified no suction hazard and allowed pool to stay open, but documentation or contact should be made by supervisor (off at time of inspection) by Friday 8/21..2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Failure to submit updated PDSC information will result in permit suspension. Contact Marie Daley at 704-507-6806 when complete.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Small squares over 1", cut out for locking cable through gate, greater than 1/2", within 18" of latching mechanism. Fence decorative cut outs less than 45" in height. Pool built '08. .2528(b) Horizontals shall not be located less than 45" in height.
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or
card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of release mechanism.
**ITS item. Contact Marie Daley at 704-507-6806 when corrected. Must fill gap when pool is open, cable fills gap when closed.
#22 · Premises: emergency telephone provided −6
Emergency phone operable, but does not connect to Kings III box when called back. Per state guidance, phone must connect back in case of emergency. Allowing 30 days to correct. Contact Marie Daley at 704-507-6806 when in compliance.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in equipment room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical
storage meeting Rule.2534. Items within 3' of equipment and piping.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
Apr 21, 2020 16 demerits · 5 violations
Inspector comments: 22) Emergency operator cutting in and out, hard to hear at times during call, but emergency phone still operable. Recommended addressing clarity issues.
Changed to "A" Open for Business, valid permit, with condition of staying closed to public by Executive Order-120, or other Orders,
outlined in permit.
No Night Swimming.
Operator unable to sign due to COVID-19 protocol and safety precautions to not share equipment.
Inspection completed with: Alex Garcia
Sent report to: jandre6972@gmail.com
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekly total alkalinity and cyanuric acid at time of inspection
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked and recorded. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Small squares cut out for locking cable through gate, greater than 1/2", within 18" of latching mechanism. Fence decorative cut outs less than 45" in height. Pool built '08.
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of release mechanism.
.2528(b) Horizontals shall not be located less than 45" in height. Operator has piece to fill hole when pool is not permanently locked. Pool locked and closed due to COVID-19, corrected by placing locking cable through gap.
#18 · Premises: lifeguards present or warning signs posted −4
Pool signage missing the word "the" in "Children should not use the swimming pool without adult supervision." Additional signage with correct verbiage not 1" in height at time of inspection. Other signage observed correct. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
Manager created signage that met requirements for rule, placed in sleeves and attached to sign over incorrect signage. Operator ordering additional signage. Recommended sending new custom made signage to Marie Daley at 704-507-6806 for approval to avoid non-compliance.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in equipment room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water not working in sinks in men's restroom at time of inspection. .2526(m) Keep restrooms and fixtures clean and in good repair.
Jul 25, 2019 18 demerits · 4 violations
Inspector comments: POOL HAS 2 AQUASTAR 6HP COVERS. THESE ARE NOW RATED FOR 92GPM FLOW. THEY EXPIRE JANUARY 2022. WHEN THEY EXPIRE, ENSURE REPLACEMENTS MEET FLOW NEEDS.
#2 · Water quality: disinfectant residual provided by −6
OBSERVED CL2 TO BE AT 0.0PPM. 1.0PPM IS THE MINIMUM REQUIRED. I.S. ISSUED. POOL CLOSED TO SWIMMING.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
FENCE IS NOTED TO NOT BE TO CURRENT REQUIREMENTS. FENCE BUILT PRIOR TO 2010. NO PERMIT ACTION TAKEN.
#22 · Premises: emergency telephone provided −6
OBSERVED EMERGENCY CALL BOX NOT FUNCTIONING. BOX MUST FUNCTION, CONNECT WITH LOCAL 911, AND LOCAL 911 MUST HAVE CORRECT PHONE NUMBER AND ADDRESS FOR THE POOL. I.S. ISSUED. POOL CLOSED TO SWIMMING.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
OBSERVED CHEMICALS STORED IN PUMP ROOM. POOL BUILT PRIOR TO 2008.
Apr 22, 2019 6 demerits · 2 violations
Inspector comments: Pool has 2 Aquastar 6HP equalizer line covers. Aquastar has lowered the certified flow rate for these covers to 92GPM. These covers expire January of 2022. When they expire, ensure they are replaced with covers that meet the flow rate requirements for the pump system.
Intent To Suspend is issued for the gate handle below 40 inches. This deadline expires May 22nd 2019, however new pool permits will not be issued to pools that are on "W" or "E" status when the permits expire on April 30th 2019. This pool is on "W" status until the gate handle is resolved.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pool constructed in 2008. Observed fence to be shorter than 48 inches in some places due to landscaping. Observed horizontals to be less than 45 inches apart.
Observed 1 gate to have gate handle at 36 inches above the ground. Gate handles are to be 40 inches or higher above the ground.
the gate handle must be raised, removed, or covered with a 45 degree angled surface to prevent it being used as a foothold. I.T.S. Issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed chemicals kept in pump room. Pool construction in 2008.
Nov 8, 2018 48 demerits · 11 violations
Inspector comments: 29 - Mirrors could not be verified as shatterproof. Mirrors in restrooms shall be shatterproof.
Immediate Suspension issued for no chlorine, ring buoy rope less than 50 ft. and incorrect PDSC form. Once corrected, please contact Katie Wilson at 704-309-5494 to schedule a return visit to re-open the swimming pool.
#2 · Water quality: disinfectant residual provided by −6
Pool chlorine at 0 ppm. Pool is utilizing salt which does not maintain chlorine below about 60 degrees. Immediate Suspension issued.
.2535(4) Maintain chlorine at least 1.0 ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records not maintained daily. Record chlorine, pH, and main drain checks daily. Alkalinty and cyanuric acid weekly.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
CPO has changed. Provide updated CPO information. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
PDSC form for feature pump indicates incorrect model number for feature pump. Pump is an Intelliflo VS 3050 model number 011013. Paperwork indicates 011012 with incorrect flow. Submit updated PDSC form with corrections. Immediate Suspension issued.
.2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers with large quanity of leaves in the baskets and underneath baskets.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
One damaged skimmer basket near front steps.
.2518(k) Replace missing or damaged skimmer basket.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy rope at less than 50 ft. Required 50 ft. rope. Immediate Suspension issued.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence height <48" in some locations. Pool built prior to 2010.
.2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Gate handle at back gate provides foothold.
.2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Damage to decking next to back steps with opening >1/2".
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Deck furniture less than 6 ft. to pool.
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
#18 · Premises: lifeguards present or warning signs posted −4
Children should not use the swimming pool without adult supervision. missing "the".
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Pool is not approved for salt as primary chlorination. Salt levels low on salt cells. IC40 salt cells provided. Cells are not capable of producting required chlorine for pool. Must use approved chlorinator.
.2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Pump leaking - Repair leak. Leak not severe enough to affect recirculation of system.
.2518(h) Provide approved pump in good repair.
Flow meter stuck.
.2518(g) Keep flow meter operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in pump room and on floor. A separate chemical storage room has been turned into storage.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Storage in pump room so equipment not easily accessible.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Pump room floor wet due to leak at pump.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Apr 17, 2018 36 demerits · 9 violations
Inspector comments: 15) Ring buoy becketts loose, voiding US Coast Guard approval. Rope length 47'. Rope length required is 50'. Permit will not be renewed until this is addressed, but severity does not warrant Immediate Suspension. Will verify corrective action at return visit.
ITS items include records, pool floor, gate opening greater than 1/2" within 18" of inside handle, inlet fitting missing.
Status changed to "W"
*Note: Annual permit will NOT be renewed on 5/1/18 unless items are in compliance.
*NOTE: No Night Swimming.
Permit will not permit ‘Night Swimming’ until an onsite visit is conducted before dawn or after
dusk to meet compliance with new regulation. It can still be open during daylight without an onsite visit. This includes: Pool illumination is sufficient to illuminate the main drains of the pool and the deck area of the pool so that it is visible at all times the pool is in use. Lighting fixtures are of such number and design to illuminate all parts of the pool, the water, the depth markers, signs, entrances, restrooms, safety equipment and the required deck area and walkways. The illumination is sufficient so that the floor of the pool can be seen at all times the pool is in use.
Please contact Marie Daley 704-507-6806 directly to schedule a visit to verify lighting is sufficient and this condition is met to update permit to allow ‘Night Swimming’.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing main drain checks. Provide record keeping including daily records of disinfecant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*30 Day ITS item
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Some equalizer covers with debris, unable to see clearly. Ensure drain covers are kept clear to check they are secure and in good repair. Operator cleaned drains. Corrected.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Debris on pool floor. Keep pool surface and pool floor free of debris.
*30 Day ITS item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with debris. Keep clean. Operator emptied. Corrected.
Weir missing. Keep operational weirs installed. Operator replaced. Corrected.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One inlet fitting missing on long stairs. Fittings and/or face plates shall be replaced when damaged and kept in good repair.
*30 Day ITS item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Squares greater than 1/2" cut into wire meshing within 18" of inside door handle.
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" witihn 18" of latch mechanism.
*30 Day ITS item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs within 6' of pool. Provide 6 ft of clear walking space around the pool at all times. Operator moved. Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working at time of insection. Keep flow meter operational. Operator corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items stored around piping and equipement in pump room. Maintain 3' clear walking space.
Chemicals stored in pump room and no forced ventilation. Keep chemicals stored separately and with adequate ventilation.
Note: Chemical storage room being used for other items. Use permitted chemical storage space with adequate ventilation.
Oct 11, 2017 20 demerits · 6 violations
Inspector comments: 15) Ring buoy rope starting to fray. Keep in good repair to maintain US Coast Gaurd Approved status.
Pool permit not posted at time of inspection. Keep permit posted, visible to guests. Permits can be found on Mecklenburg County website. Provided permit.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
No weirs in place at time of inspection. Operator stated they had been removed for pool cleaning. Keep functioning weirs installed. Operator installed functioning weirs. Corrected during inspection (CDI).
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail at steps near main office side of pool is loose. Keep tightened.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Tree on left side of fence starting to grow inward toward pool (less than 24" clearance), causing potential foothold. Pool built prior to 2010. Eliminate foothold.
Fill mulch has been placed around fence on outside, starting to shorten height of fencing (44"). Maintain at least 48" in height measured from the outside of the fence from ground. Operator working with landscaping and removing mulch around fence.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and items within 6' of pool. Maintain 6' clearing around pool, free of trip hazards. Operator moved chairs. CDI.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck, not working properly. Ensure flow meter is operable.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in pump room. Keep chemicals stored in separate room.
Mar 2, 2017 2 demerits · 1 violation
Inspector comments: New PDSC form recieved. Noted two different drain covers for filtration system and feature system. New PDSC form was filled out for feature system on site and approved. Approved equalizer covers have also been installed.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed chemicals being stored in pump room and chemical room being used for non pool storage. Store pool chemicals in designated chemical storage room and eliminate storage of non pool items from chemical room.
Dec 8, 2016 16 demerits · 4 violations
Inspector comments: Issued .immediate suspension for #6.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Equalizer line covers have expired. Please completely fill out new PDSC form and re submit to Health Department.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed minor amount of debris in skimmers. keep skimmers free of debris.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed lounge chairs within 6 feet of pools edge. Maintain 6 feet of deck clearance at all points.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observ•ed chemicals being stored in pump room and non pool items being stored in chemical room. Eliminate chemical storage in pump room and storage of non pool chemicals in chemical room.
Mar 2, 2016 14 demerits · 4 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
MAintain daily written records. Observed records missing for past few days. Maintain weekly records for total alkalinity and cyanuric acid.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed excessive debris in skimmers. Keep skimmers free of debris.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed pittinf in deck. Repair. Observed deck chairs within 6 feet of pools edge. Maintain 6 feet of deck clearance at all points.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed pool chemical being stored in pump room. Store chemicals in chemical storage room.
Oct 21, 2015 14 demerits · 4 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed written records for total alkalinity and cyanuric acid not being kept weekly. Maintain weekly written records for total alkalinity and cyanuric acid.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris in skimmers. Keep skimmers free of debris. Observed two weirs missing. Replaced onsite.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed minor pitting/chipping in deck. Repair. Observed deck chairs within 6 feet of pools edge. Maintain 6 feet of deck clearance at all points.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed chemicals being stored in pump room. Observed non pool items being stored in chemical room. Eliminate storage of non pool items in chemical room and eliminate storage of pool chemicals in pump room.
May 20, 2015 18 demerits · 5 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
MIssing some weirs. Install functional weirs.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Main gate not latching. Corrected by operator.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool edge. Maintain 6 feet clear walkway. Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in pump room. Store in chemical storage room.
Nov 5, 2014 14 demerits · 3 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed minor amount of debris in skimmers. Keep skimmers free of debris.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs within 6ft of pools edge. Maintain 6 ft of clearance at all points.
#22 · Premises: emergency telephone provided −6
Incorrect phone number posted at emergency phone. Corrected onsite.
May 27, 2014 10 demerits · 2 violations
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope at 56ft. Cut to 50ft onsite.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs w/in 6ft of pools edge. Maintain 6 ft of clearance at all points. Monitor chipping at areas on deck. Observed minor shipping on deck.
Aug 8, 2013 16 demerits · 4 violations
Inspector comments: 15) General Comment: Ring buoy rope fraying. Recommend replacing.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Only checking CYA monthly. Check TA and CYA weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing a few weirs. Install functional weirs.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater light not tightly installed. Install tightly.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ESTATES AT BALLANTYNE, THE” or State ID 2060530211). Inspection type (routine vs. follow-up) is not published in the county's data.