24demerits
RITZ-CARLTON CHARLOTTE, THE
201 E TRADE ST, Charlotte, NC 28202
Year-Round Swimming Pool · NC permit/State ID 2060530226
Latest result24 demerits
Last inspectedFeb 10, 2026
Inspections on record26
On record sinceNov 11, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Nov 11, 2013Lower is betterFeb 10, 2026
Inspections & violations
Feb 10, 2026 24 demerits · 7 violations
Inspector comments: Gerald Astacio present during the inspection.
19 - Note - Pool rules signage indicates no animals. If ever replaced, replace with no pets wording.
Permit Restriction:
1) Flow meter must remain operable. Flow shall not exceed 420 gpm due to filter flow restriction.
Note - Permit applications are due by end of business on February 27th or late fee will be charged.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy rope note attached. Corrected during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture less than 5 ft. to pool edge. Maintain 5 ft. clearance around the pool in all locations.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on bromine stick feeder. Required for NSF approval. If repaired/replaced, install with flow meter per mfg. instructions.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Multiport leaking on filter closest to back wall. Repair leak at multiport. Leak was not large and did not warrant permit action at the time of the inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Dry chemical stored in box on the chemical storage room floor. Moved during the inspection. Maintain dry chemicals, not in waterproof containers, up off the floor.
Water under leaking multiport in pump room due to leak. Keep floor dry.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floor does not appear slip-resistant in restrooms.
.2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in restrooms. Original construction. Floor shall be sloped to drain with drain and hose bib present.
Nov 5, 2025 22 demerits · 6 violations
Inspector comments: Intent to Suspend issued for .2535(10) - Need new test kit reagents. Current ones expired.
Gerald present during the inspection.
Main drain covers expire in 2028. A like for like replacement will not be approved.
Kurtis Nelson conducted inspection with Katie Rudisill.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Few days missing from log book. Ensure daily record keeping for main drains, Bromine and pH. Ensure weekly record keeping for total alkalinity. Days not inconsistent enough to warrant permit action. Permit action will be taken in future if issue persists.
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Testing reagents expired. ITS issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture less than 5 ft. to pool edge. Maintain 5 ft. clearance around the pool in all locations.
#22 · Premises: emergency telephone provided −6
2530. Emergency phone could not receive calls. Was repaired during inspection with new phone. Will verify the call back, dialing instructions, address, and phone number on new permanent phone when returning for the ITS verification.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on bromine stick feeder. Required for NSF approval. If repaired/replaced, install with flow meter per mfg. instructions.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floor does not appear slip-resistant in restrooms.
.2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in restrooms. Original construction. Floor shall be sloped to drain with drain and hose bib present.
Jan 13, 2025 30 demerits · 8 violations
Inspector comments: 1 - Pool slightly cloudy. Main drains and pool floor visible. If worsens, close pool to public to allow water to clear prior to reopening.
Brandon Flannery present during the inspection.
Intent to Suspend issued for: .2518 - install flow meter per mfg. instructions without angle.
#3 · Water quality: pool water pH −6
Pool pH at 8.4. Lowered to 7.2 during the inspection. Maintain at 7.2 to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Alkalinity not recorded weekly for last two weeks in December/beginning of January. Ensure weekly record keeping for total alkalinity.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand on pool floor near ladder (closest to emergency phone). Ensure pool floor kept clean.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture less than 5 ft. to pool edge. Maintain 5 ft. clearance around the pool in all locations.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on bromine stick feeder. Required for NSF approval. If repaired/replaced, install with flow meter per mfg. instructions.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter does not appear to be installed per mfg. instructions. Flow meter required for permit restriction on filters. Install flow meter per mfg. instructions/not at angle. Intent to Suspend issued.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floor does not appear slip-resistant in restrooms.
.2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in restrooms. Original construction. Floor shall be sloped to drain with drain and hose bib present.
Jul 29, 2024 24 demerits · 7 violations
Inspector comments: Intent to Suspend issued for:
.2537 - repair light to wall
.2524 - repair light so operational for night swimming approval. Night swimming not approved until repaired.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Some days with logs at 7.0 and no corrective action. If pool pH not 7.2 to 7.8, pool shall be closed. Corrective action noted.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand on pool floor. Keep clean. Sand on pool floor may indicate a broken lateral.
Pool light not flush to pool wall. Repair so that light is flush to wall. Intent to Suspend issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Missing tile on pool deck next to ladder. Replace tile.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One light burnt out in pool. Pool is approved for night swimming with all lights operable. Intent to Suspend issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on bromine stick feeder. Required for NSF approval. If repaired/replaced, install with flow meter per mfg. instructions.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floor does not appear slip-resistant in restrooms.
.2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in restrooms. Original construction. Floor shall be sloped to drain with drain and hose bib present.
Jan 23, 2024 28 demerits · 8 violations
Inspector comments: 21 - Pool lights not operable. Provide photograph documentation by 1/24 for night swimming approval.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Main drain checks missing from current week. Ensure recorded daily. Total alkalinity missing from November and some December. Ensure weekly record keeping for total alkalinity.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand on pool floor. Keep clean.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Gutter popped in corner near handicap lift. Repair gutter to ensure flush so no trip hazard. Does not extend >1/2".
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Screw in light popping out. Corrected during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture less than 5 ft. to pool edge. Maintain 5 ft. clearance around the pool in all locations.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on bromine stick feeder. Required for NSF approval. If repaired/replaced, install with flow meter per mfg. instructions.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floor does not appear slip-resistant in restrooms.
.2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in restrooms. Original construction. Floor shall be sloped to drain with drain and hose bib present.
Oct 30, 2023 24 demerits · 6 violations
Inspector comments: Pool exterior walls repainted. State permit/local permit removed from the wall during painting. Provide permits visible upon entry to the pool.
Glass decorative sculptures located on wall near cash register. Removed during the inspection. No glass on pool deck.
Brandon Flannery present during inspection. Does not have CPO; however, CPO on staff every day at the facility.
#2 · Water quality: disinfectant residual provided by −6
Bromine at 1.6 ppm. Feeder turned up and pucks added during inspection. Raised to 2.0 ppm.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some pool furniture at 4 ft. to pool edge. Other areas with 3 ft. or less. Furniture moved to ensure clearance around pool. Maintain 5 ft. clearance around pool in all locations.
#22 · Premises: emergency telephone provided −6
Emergency phone did not connect to 911 upon initial button push. Phone dialed out but never connected. Phone worked on second try. Ensure phone goes to 911 on every button push.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on bromine stick feeder. Required for NSF approval. If repaired/replaced, install with flow meter per mfg. instructions.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floor does not appear slip-resistant in restrooms.
.2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in restrooms. Original construction. Floor shall be sloped to drain with drain and hose bib present.
Feb 20, 2023 22 demerits · 7 violations
Inspector comments: 1 - Pool slightly cloudy. Continue to monitor. If main drains or pool floor not clearly visible, pool shall be closed to the public until water chemistry is balanced.
Brian Vinger present during the inspection.
Heater broken at time of inspection. No temperature recorded due to broken heater.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Few days missing from log book. Ensure daily record keeping for main drains, Bromine and pH. Ensure weekly record keeping for total alkalinity. Days not inconsistent enough to warrant permit action. Permit action will be taken in future if issue persists.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand on pool floor. Keep pool floor clean. Caution: Sand in pool usually indicates a broken lateral in the filter.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some pool furniture at 4 ft. to pool edge. Other areas with 3 ft. or less. Furniture moved to ensure clearance around pool. Maintain 5 ft. clearance around pool in all locations.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on bromine stick feeder. Required for NSF approval. If repaired/replaced, install with flow meter per mfg. instructions.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One toilet seat loose in women's restroom. Keep fixtures in good repair.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floor does not appear slip-resistant in restrooms.
.2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in restrooms. Original construction. Floor shall be sloped to drain with drain and hose bib present.
Dec 7, 2022 30 demerits · 9 violations
Inspector comments: Intent to Suspend issued for the following:
.2535 - maintain daily record keeping for main drains and weekly record keeping for total alkalinity
.2528 - repair door to self-close, self-latch
.2518 - repair leak at filter and ensure operable pressure gauge (3rd filter from door)
.2518 - repair flow meter. Flow restriction on pump. Flow meter must remain operable with flow not to exceed 420 gpm limit of filters.
Note: HVAC/dehumidifier not operational at time of inspection. Pool deck was very humid. Ensure monitoring for mold and cleaning as needed until system is repaired.
Brian Vinger present during the inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Main drain checks not recorded daily and total alkalinity not recorded weekly. Maintain daily record keeping for main drain checks and weekly records for total alkalinity. Intent to Suspend issued.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand on pool floor. Keep pool floor clean. Caution: Sand in pool usually indicates a broken lateral in the filter.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Main door on to pool deck not latching. Repair door to self-close, self-latch. Intent to Suspend issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Large chair and some footstools blocking pool deck. Maintain 5 ft. clearance around the swimming pool.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on bromine stick feeder. Required for NSF approval. If repaired/replaced, install with flow meter per mfg. instructions.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter reading 0 gpm. Flow restriction on system due to filters. Repair so operable. Flow meter must not read >420 gpm. Intent to Suspend issued.
One of three filters not operable due to leak. Pressure gauge not operating. Repair leak/filter and ensure pressure gauge is operable. Intent to Suspend issued.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One sink in men's not operable. Keep all fixtures in good repair.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floor does not appear slip-resistant in restrooms.
.2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in restrooms. Original construction. Floor shall be sloped to drain with drain and hose bib present.
Mar 16, 2022 28 demerits · 9 violations
Inspector comments: Intent to Suspend issued for alkalinity reagents, test kit replacement, and depth marker.
Ring buoy grab rope starting to degrade. Given 30 days to provide new USCG approved ring buoy. If replacing rope, must be required 25 ft. Will verify on return visit for ITS items.
Gerald Astacio present during the inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Reagents for total alkalinity expired. Replace reagents - R008 and R007. Replace testing tube kit. Black build-up in test kit. Intent to Suspend issued for reagents and new kit.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand on pool floor. Keep pool floor clean. Caution: Sand in pool usually indicates a broken lateral in the filter.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Depth marker peeling off wall at 4 ft. depth marker located on exterior of glass. Repair depth marker to ensure 4" lettering height. Intent to Suspend issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Large chair and some footstools blocking pool deck. Maintain 5 ft. clearance around the swimming pool. Furniture moved during the inspection.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on bromine stick feeder. Required for NSF approval. If repaired/replaced, install with flow meter per mfg. instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet near UV system/last filter. Monitor for leaks. Did not see any while onsite. Pump room floor shall be kept dry.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One sink in women's restroom not operable. Repair so operable.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floor does not appear slip-resistant in restrooms.
.2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in restrooms. Original construction. Floor shall be sloped to drain with drain and hose bib present.
Dec 1, 2021 34 demerits · 10 violations
Inspector comments: Brian Vinger present during the inspection. No signature due to covid restrictions.
Intent to Suspend issued for record keeping - alkalinity weekly and main drain checks/temperature daily, repair to filter multi-port and repair to flow meter so operable not to exceed 420 gpm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Main drain checks not recorded daily. Temperature records kept under total alkalinity section. Total alkalinity not recorded. Record main drain checks, bromine, pH and temperature checks daily. Record total alkalinity weekly. Intent to Suspend issued.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand on pool floor. Keep pool floor clean. Caution: Sand in pool usually indicates a broken lateral in the filter.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy rope not attached to buoy. Corrected during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture less than 5 ft. to pool. Maintain 5 ft. clearance around pool in all locations.
Some grout missing from deck tile. Continue to monitor and repair if worsens. May require repair in the future. Deck shall be impervious surface.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on bromine stick feeder. Required for NSF approval. If repaired/replaced, install with flow meter per mfg. instructions.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operable. Flow meter required due to permit restriction. Flow meter shall not exceed 420 gpm due to filters. Repair flow meter so operable and does not exceed 420 gpm. Intent to Suspend issued.
One filter not operable due to multi-port damage. When turned on, goes to backwash. All three filters shall be operable due to design flow of the pump. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room door left unlocked and open. Keep shut and locked when not in use.
Some water on pump room floor. Operator had been working on equipment. Keep pump room floor dry to due electrical.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One sink in women's restroom not operable. Repair so operable.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floor does not appear slip-resistant in restrooms.
.2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in restrooms. Original construction. Floor shall be sloped to drain with drain and hose bib present.
Feb 11, 2021 28 demerits · 7 violations
Inspector comments: 6 - Main drains due for expiration on February 25th. If drains not replaced and new pdsc form not provided, permit will be suspended.
Intent to suspend issued for record keeping, filter leak and wall depth marker.
Joe Vallatini present during the inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Missing temperature logs and some main drain checks. Maintain daily record keeping for chlorine, pH, main drain checks and temperature. Intent to Suspend issued.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
4 ft. depth marker missing on perimeter wall at door entry. Provide depth marker on pool wall in 4" lettering. Intent to Suspend issued.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy rope not connected at time of inspection. Corrected during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
One piece of pool furniture 4.5 ft. to pool edge. Maintain 5 ft. of clearance around swimming pool in all locations.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Blue light on one bulb in pool not operational. Operator changed to green. All other colors operational. Operator will repair lighting and remain off blue lighting until repaired.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Middle filter leaking at multi-port. Repair. Intent to Suspend issued.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No floor drain or hose bib in restrooms. Original construction. Provide hose bib and floor drain in restrooms.
Oct 29, 2020 20 demerits · 5 violations
Inspector comments: Note - Drain covers expire in the swimming pool in February. Approved drain covers shall be installed and a new PDSC form shall be submitted prior to expiration. If not received by expiration, your permit will be suspended.
Emailed to Joe Vallatini. Jorge Perez Hernandez present during the inspection. No signature due to covid restrictions.
#3 · Water quality: pool water pH −6
Pool pH at 6.8. Corrected to 7.2 during inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Daily main drain checks missing from log. Maintain daily record keeping for main drain checks.
Some reagents in test kit expired. Replace expired reagents.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand on pool floor. Keep pool floor clean. In certain instances, sand on pool floor can mean issues with the pool filter(s). Continue to monitor.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some pool furniture <5 ft. to pool edge. Maintain 5 ft. clearance around the swimming pool in all locations.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in pool restrooms. Original construction. Provide hose bib and floor drain in pool restrooms.
Feb 19, 2020 24 demerits · 6 violations
Inspector comments: Intent to Suspend issued for record keeping.
#2 · Water quality: disinfectant residual provided by −6
Pool Bromine at 1.2 ppm. Corrected to 2.0 ppm during inspection.
.2535(5) Maintain bromine at least 2.0 ppm.
#3 · Water quality: pool water pH −6
Pool pH at 6.8. Corrected to 7.2 during inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records not clearly identified with dates. Could not verify daily record keeping for chlorine, pH and main drain checks. Main drain checks not completed since mid-January. Alkalinity not recorded weekly. Intent to Suspend issued.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some pool furniture 4 1/2 ft from pool edge
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One sink faucet in women's restroom not operating. Mirrors could not be verified as shatterproof.
.2526(m) Keep restrooms and fixtures clean and in good repair.
.2526(k) Provide shatterproof mirrors.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Pool restrooms without hose bib or floor drain. Original construction.
.2526(c) Floor drains shall be provided in restrooms.
.2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose.
Dec 3, 2019 22 demerits · 6 violations
Inspector comments: Intent to Suspend issued for test kit and flow meter.
#3 · Water quality: pool water pH −6
Pool pH at 7.0. Corrected to 7.8 during inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Test kit with black build-up on inside of tube. Replace test kit. Intent to Suspend issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture 4 1/2 ft to pool edge. Maintain 5 ft. clearance around pool at all times.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not functioning. No reading on flow meter and not operational. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Muriatic acid stored over bicarb in chemical storage room. Corrected during inspection.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib or floor drain in pool restrooms. Provide hose bib and floor drains. Original construction.
Feb 27, 2019 22 demerits · 6 violations
Inspector comments: 22 - Emergency phone signage faded and peeled. Still legible. Replace with new sign with dialing instructions and correct address and phone number. Replace within 30 days.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Pool pH at 6.8. Immediate Suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Test kit provided with incorrect reagents for testing pH. Provide test kit that can accurately measure pH. Intent to Suspend item.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Alkalinty not recorded weekly. Consistent measurements taken until the last week and a half. Record alkalinity weekly.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Repeat Non-Compliance: Pool furniture less than 5 ft. to pool edge in several locations. Move furniture to ensure clear walking space.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Digital flow meter in place and reading 0 ppm. Flow meter shall read accurate flow rating.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Wet chemicals stored over dry chemicals in chemical storage room. Corrected during inspection.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
.2626(c) Floor drains shall be provided in restrooms.
.2626(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose.
No hose bib or floor drains in restrooms. Restrooms were constructed without.
Oct 24, 2018 26 demerits · 7 violations
Inspector comments: 22 - Pool phone signage starting to peel. Recommend repairing pool signage.
Note: Drain flies on walls around pool area.
Immediate Suspension issued for drain covers. Once corrected, contact Katie at 704-309-5494 to schedule a return visit to re-open pool.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No alkalinity checks in logs and dates not recorded for logs.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Drain cover missing screw and not secure. When operator tried to install new screw, appeared that covers are not installed per manufacturer specifications. No way to secure to secure screw. Immediate Suspension issued.
.2539(b) All suction outlets shall be protected by anti-entrapment cover/grates in compliance with APSP-7.
.2539(d) All drain covers shall be kept in good condition. Missing, broken, or cracked fittings shall be replaced or reattached before the pool should be used.
.2537(7) Drain covers shall be in good condition and securely attached.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Pool wall depth markers located inside of pool and not visible on pool walls. Provide perimeter wall depth markers so that depth is clearly visible.
.2523(a) Provide depth markers on pool walls and pool deck next to the swimming pool.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder loose.
.2521 Install ladders per manufacturer instructions.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Repeat Non-Compliance - Deck furniture less than 5 ft to pool. Maintain 5 ft clearance around pool at all times.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Repeat Non-Compliance - Pump leaking. Previous inspection indicates in March that gasket was ordered. No repair made. Repair pump.
.2518(h) Provide approved pump in good repair.
Repeat Non-Compliance - Flow meter not reading.
.2518(g) Keep flow meter operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light burnt out in chemical storage room.
.2534(6) Provide sufficient lighting in chemical storage room.
Pump room floor wet at leaking check valve and around pool pump.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Mar 27, 2018 20 demerits · 5 violations
Inspector comments: NO POINTS WERE TAKEN FOR THE FOLLOWING:
#33 - Observed no floor drains in restrooms.
NOTE: hose bibs for restrooms are located in the men's restroom locked closet where there is a mop sink. Hose bib from spa is within 50 feet of restrooms through stairwell.
#3 · Water quality: pool water pH −6
Observed pH to be 7.0 in swimming pool. Corrected during inspection using sodium bicarbonate where pH measured 7.2 by end of inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed weekly total alkalinity records to be spotty where there are weeks where total alkalinity was not recorded. Ensure total alkalinity is checked and recorded weekly.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
REPEAT Observed pool furniture to be as close as 3ft from pool. Ensure 5ft of clearance around swimming pool at all times.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
REPEAT Observed small leak at pump where floor is wet. Pump seal has been ordered. Ensure pump room floor stays dry. Observed digital flow meter to not be on or working. Ensure flow meter is working at all times. Did not observe extra strainer basket available for pump. Keep extra basket onsite at all times.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
REPEAT Observed floor next to pumps to have standing water. Pump seal has been ordered. Water is regularly vacuumed. Ensure pump room floor stays dry.
Sep 21, 2017 14 demerits · 4 violations
Inspector comments: 29 - General Comment: Toilet paper dispenser holder in women's restroom damaged. Repair.
33 - General. Comment: No hose bib or floor drains in restrooms.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Some chemicals expired in test kit and extra chemicals kept in pump room. Provide chemicals that are not expired.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed pool furniture at 3.5 ft to pool. Maintain at least 5 ft clearance around the swimming pool at all times.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak.at pump. Operator stated leak was coming from the seal. A new kit has been ordered. Leak not substantial.
Digital flow meter present but not operational. Repair.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Floor next to backwash tanks wet. Keep pump room floor dry.
Jan 30, 2017 8 demerits · 2 violations
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture 3 ft to pool. Maintain 5 ft clearance around swimming pool at all times.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operational. Repair so reading flow.
Piping with small leak in at second filter. Repair leak.
Oct 10, 2016 20 demerits · 5 violations
Inspector comments: Intent to Suspend issued for record keeping.
Note: 2015 permit posted on pool deck. Post current permit on pool deck.
Note: Wine cooler on deck. Glass in door not shatterproof. Removed from deck during inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Alkalnity not recorded weekly. Record weekly. Intent to Suspend issued.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Rope disconnected from ring buoy. Corrected during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Furnit.ure 3 1/2 ft to pool. Maintain 5 ft clearance around pool.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Electronic flow meter not operable. Repair flow meter.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One sink in men's restroom not operational. Repair sink.
Feb 25, 2016 10 demerits · 3 violations
Inspector comments: 29 - General Comment: Mirrors in restrooms not shatterproof. Provide shatterproof mirrors. PDSC form verified during inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Alkalinity not recorded weekly. Missing some weeks. Record weekly.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture 3 ft or less to pool. Maintain 5 ft clearance.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of bicarb stored on chemical storage room floor. Correced during inspection.
Dec 9, 2015 10 demerits · 3 violations
Inspector comments: PDSC form verified during inspection. All information correct.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool light not flush to wall. Repair so flush to wall.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture 3 ft to pool. Maintain 5 ft clearance all the way around the pool.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Hose bib in chemical storage room without backflow prevention. Provide backflow preventioin device on all hose bibs.
Jan 5, 2015 20 demerits · 5 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Spacing on gutters off (>1/2") by emergency phone. Repair.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Rope not attached to ring buoy. Corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
2 to 3 ft clearance on deck due to furniture. Maintain 5 ft clearance.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not reading. Repair.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet. Keep dry.
Sep 24, 2014 8 demerits · 2 violations
Inspector comments: Note: Glass candle holders on pool deck. Removed during the inspection. No glass on pool deck.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck furniture 4 ft to pool. Maintain at least 5 ft clearance.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter with no reading. Electronic. Repair.
Feb 19, 2014 16 demerits · 3 violations
Inspector comments: Immediate Suspension issued for #6. Contact Katie at 704-309-5494 to re-open pool.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Observed one main drain not in place. Drain covers must be intact. Immediate Suspension issued.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed body hook stored behind table/coolor and not accessible. Corrected to different location. Provide permanent correction by 3/5/14. Repeat Non-Compliance.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck furniture 3 ft to pool. Maintain 5 ft clearance.
Nov 11, 2013 10 demerits · 2 violations
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed body hook blocked by register and not accessible. Corrected during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed pool furniture 3.5 ft to pool. Maintain 5 ft clearance.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RITZ-CARLTON CHARLOTTE, THE” or State ID 2060530226). Inspection type (routine vs. follow-up) is not published in the county's data.