10demerits
ALOFT CHARLOTTE BALLANTYNE
13139 BALLANTYNE CORPORATE PL, Charlotte, NC 28277
Year-Round Swimming Pool · NC permit/State ID 2060530230
Latest result10 demerits
Last inspectedOct 27, 2026
Inspections on record27
On record sinceOct 14, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 14, 2013Lower is betterOct 27, 2026
Inspections & violations
Oct 27, 2026 10 demerits · 3 violations
Inspector comments: Inspection conducted with CPO Brian. Pool remains on A status and in good standing.
Const. Date: 11/5/2009
Rope Length: 18'
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
1 out of 2 weirs. No permit action.
.2518(k) Replace missing weirs.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs within 5’ of pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Furniture moved back and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in vats, being used in pump room. Items within 3' of piping/equipment.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Jan 20, 2026 22 demerits · 6 violations
Inspector comments: Issued Intent to Suspend (ITS) for records and test kit reagents.
“W” status
Contact Marie Daley at 704-507-6806 when in compliance to lift ITS
#3 · Water quality: pool water pH −6
PH 7.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
Operator added chemicals and corrected to 7.0.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Some reagents expired in test kit. Records missing daily maintenance.
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*Permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
1 out of 2 weirs.
.2518(k) Replace missing weirs. Operator replaced and corrected.
Skimmers with debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator cleaned and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs within 5’ of pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Furniture moved back and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in vats, being used in pump room. Items within 3' of piping/equipment.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms and at shower over 110 F at time of inspection. .2526(i) Water in restrooms shall not exceed 110 F.
Jul 28, 2025 10 demerits · 3 violations
Inspector comments: Inspection with Todd Petty.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
1 out of 2 weirs.
.2518(k) Replace missing weirs. Operator replaced and corrected.
Skimmers with debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator cleaned and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs within 5’ of pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Furniture moved back and corrected.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms and at shower over 110 F at time of inspection. .2526(i) Water in restrooms shall not exceed 110 F.
Jan 13, 2025 12 demerits · 4 violations
Inspector comments: 30 Day Intent to Suspend (ITS) for feeder not shutting off with pump. Contact Marie Daley at 704-507-6806 when in Compliance to lift ITS.
Note the Aquastar green colored circle emblem has fallen off one of the skimmer equalizer covers. VGB 2008, CPO stated nothing has changed or been replaced.
Inspection with Todd Petty
“W” ITS status
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Main drain check is missing from records.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked main drain and corrected on records.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automatic feeder not shutting off with pump. Flow detector in disrepair at time of inspection.
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation.
.2535 Automatic acid feeder shall be automatically prevented from operating when the circulation pump is not in operation.
*30 Day Intent to Suspend (TS)
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in vats, being used in pump room. Items within 3' of piping/equipment. Light out in chemical room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(6) Provide sufficient lighting in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms and at shower over 110 F at time of inspection. .2526(i) Water in restrooms shall not exceed 110 F.
Oct 8, 2024 18 demerits · 5 violations
Inspector comments: Inspection with Todd Petty and Travis Scott
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer basket cracked. .2518(k) Replace missing or damaged skimmer basket. Operator replaced and corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Rope too long at time of inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator corrected to 18’ and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs within 5’ of pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Furniture moved back and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in vats, being used in pump room. Items within 3' of piping/equipment. Water under pump on floor. Light out in chemical room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be kept dry and free of standing water.
.2534(6) Provide sufficient lighting in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms and at shower over 110 F at time of inspection. .2526(i) Water in restrooms shall not exceed 110 F.
Mar 20, 2024 8 demerits · 2 violations
Inspector comments: Overall, pool records are maintained well, however, recommended that specific amount of sodium bicarbonate added is specified.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Observed expired testing reagents.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 missing weirs. -CDI- Weir baskets replaced.
Sep 27, 2023 18 demerits · 4 violations
Inspector comments: Immediate suspension issued for emergency phone. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Other permit items include doors on to pool deck and feeder.
E status
Todd Petty updated CPO
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one weir missing at time of inspection.
.2518(k) Surface skimmers shall be installed per manufacturer's instructions. Operator replaced and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Doors onto pool deck from outside not latching. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
*Permit item
#22 · Premises: emergency telephone provided −6
Emergency phone operator has number listed that is inoperable.
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone.
*Immediate suspension item
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Feeder not shutting off with pump for chlorine or acid. .2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation.
.2535 Automatic acid feeder shall be automatically prevented from operating when the circulation pump is not in operation.
*Permit item
Feb 15, 2023 4 demerits · 2 violations
Inspector comments: Inspection with Mike Hildreth, Todd Petty, Todd Thompson
Note: Skimmer equalizers expire October 2024. Failure to replace/plug and update PDSC form will result in permit action
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in vats, being used in pump room. Items within 3' of piping/equipment. Water under pump on floor.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be kept dry and free of standing water.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms and at shower over 110 F at time of inspection. .2526(i) Water in restrooms shall not exceed 110 F.
Dec 6, 2022 4 demerits · 2 violations
Inspector comments: Motor on pump observed to be 1.25 THP records show 0.75HP. No suction hazard, pump is correct.
Reached out to ensure electrical permit was pulled and advised to ensure pump and motor have electrical permits and are approved.
Will reach out to Code Enforcement for direction and contact establishment if follow up is needed.
Advised to CPO to ensure correct permits were pulled.
Inspection with Mike Hildreth and Tyler, Van Ginkel, assistant GM
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in vats, being used in pump room. Items within 3' of piping/equipment.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms and at shower over 110 F at time of inspection. .2526(i) Water in restrooms shall not exceed 110 F.
Mar 31, 2022 4 demerits · 2 violations
Inspector comments: Inspection with Michael Hildreth
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in vats, being used in pump room. Items within 3' of piping/equipment.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms over 110 F at time of inspection. .2526(i) Water in restrooms shall not exceed 110 F.
Nov 10, 2021 12 demerits · 4 violations
Inspector comments: Intent to Suspend (ITS) for automatic feeder shutting off with pump.
"W" ITS status
Inspection with Anna Ortiz and Todd Petty
No signature due to COVID
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chair within 5' of pool fixture at time of inspection.
.2522(e) Provide at least 5 ft of clear walking space around diving board, handrail, slide, or other permanent structure on a swimming pool deck. Operator moved and corrected.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Feeder not shutting off with pump for chlorine or acid. .2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation.
.2535 Automatic acid feeder shall be automatically prevented from operating when the circulation pump is not in operation.
ITS for feeder.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in vats, being used in pump room. Items within 3' of piping/equipment.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Hose in backwash pit, below flood level rim. No anti-siphon device on hose at time of inspection. Hose removed from backwash. Corrected. .2513 (b) There shall be no direct physical connection between the sewer system and any drain from the swimming pool or circulation system. Overflow from the swimming pool, and discharges from the circulation system, when
discharged to the sewer system, storm drain or other approved natural drainage course, shall be discharged through a suitable air gap so as to preclude the possibility of back flow of sewage or other waste water into the swimming pool or the swimming pool piping system.
Provide backflow prevention device.
Jan 7, 2021 12 demerits · 3 violations
Inspector comments: No signature due to COVID-19.
Inspection with Todd Petty and Ozzie Gonzalez
Report to tpetty@aloftcharlotteballantyne.com
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one weir installed backwards at time of inspection.
.2518(k) Surface skimmers shall be installed per manufacturer's instructions. Operator removed and adjusted. Corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Pool has two buoys with rope. One buoy rope 20'. Pool 12' wide. All buoys must meet compliance on pool deck. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator tied and shortened rope to correct length, 18'. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in vats, being used in pump room. Items within 3' of piping/equipment.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Oct 27, 2020 10 demerits · 3 violations
Inspector comments: Inspection with Todd Petty
No signature due to COVID-19
Report to tpetty@aloftcharlotteballantyne.com
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir observed upside down in skimmer at time of inspection.
Install per manufacturer's instructions. Operator adjusted and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chair within 5' of pool fixture at time of inspection.
.2522(e) Provide at least 5 ft of clear walking space around diving board, handrail, slide, or other permanent structure on a swimming pool deck. Operator moved and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in vats, being used in pump room. Items within 3' of piping/equipment.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Feb 13, 2020 8 demerits · 2 violations
Inspector comments: Immediate suspension issued for emergency phone. Pool must remain closed until suspension lifted by Health Dept. Contact Marie Daley at 704-507-6806 to lift.
"E" Immediate Suspension status.
#22 · Premises: emergency telephone provided −6
Emergency phone with static and not operable at time of inspection. Can not hear emergency operator. .2530(f) Emergency phone shall remain operable.
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system.
**Immediate Suspension item. Contact Marie Daley at 704-507-6806 when corrected to lift suspension. Pool must remain closed until suspension is lifted by Health Department. Signs posted.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in vats, being used in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Nov 20, 2019 6 demerits · 1 violation
Inspector comments: Verified replaced drain covers, 2 Aquastar WAV9WR101, 2 Aqustar 6HPHA.
22) Some static on receiving line of phone, but emergency operator could hear clearly.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Two ring buoys with rope on deck. One buoy rope too short (16').
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. (18' required for this pool). Manager removed extra buoy from deck. Corrected.
Feb 25, 2019 2 demerits · 1 violation
Inspector comments: Main drains and skimmer equalizer covers expire September 2019. Replace expiring covers and submit updated PDSC form for approval to avoid suspension of permit.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. Keep tight and in good repair.
Nov 20, 2018 0 demerits · 0 violations
Inspector comments: Note: Main drain and skimmer equalizer covers expire September 2019. Send in updated PDSC form for approval and replace before expiration to avoid suspension of permit.
No violations were recorded for this inspection.
Jan 22, 2018 0 demerits · 0 violations
Inspector comments: 15) Operator is moving hook to another wall for accessibility, is currently accessible, but near furniture.
Hot water is now in compliance, mixing valve has been added in pool area.
Lights working at time of inspection.
No violations were recorded for this inspection.
Oct 23, 2017 2 demerits · 1 violation
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Hot water at shower over 114 degrees F. Maintain hot water at 110 degrees F and below.
Feb 8, 2017 0 demerits · 0 violations
Inspector comments: No violations observed during inspection.
No violations were recorded for this inspection.
Nov 29, 2016 0 demerits · 0 violations
Inspector comments: No violations observed during inspection.
No violations were recorded for this inspection.
Jan 26, 2016 6 demerits · 2 violations
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs within 5 feet of pools edge. Maintain 5 feet of deck clearance at all points.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed water on pump room floor. Repair leak.
Oct 6, 2015 4 demerits · 1 violation
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed minor amount of debris in skimmer. Keep skimmers free of debris. Corrected on site.
Mar 23, 2015 8 demerits · 2 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some scaling on tiles. Keep clean.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Equalizer cover on autofill. Provide designated cover for autofill. Remove equalizer line cover.
Nov 5, 2014 4 demerits · 1 violation
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Maintain Daily written records. Observed past 3 days missing.
Jan 22, 2014 2 demerits · 1 violation
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed loose handrail. Tighten loose handrail.
Oct 14, 2013 0 demerits · 0 violations
Inspector comments: No violations observed during inspection.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ALOFT CHARLOTTE BALLANTYNE” or State ID 2060530230). Inspection type (routine vs. follow-up) is not published in the county's data.