22demerits

HILTON GARDEN INN

Name: Hilton Garden Inn
Address: 425 Towne Centre Blvd, Pineville, NC, 28134, US

425 TOWNE CENTRE BLVD, Pineville, NC 28134

Year-Round Swimming Pool · NC permit/State ID 2060530248

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Latest result22 demerits

Last inspectedJul 2, 2025

Inspections on record25

On record sinceOct 16, 2013

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

Oct 16, 2013Lower is betterJul 2, 2025

Inspections & violations

Jul 2, 2025 22 demerits · 5 violations

Inspector comments: Visit to pool to lift suspension for expired ITS items: CPO information , contrasting color bands, flow meter operational and conduct inspection for permit. ITS items have been corrected at time of inspection. Updated CPO to Adam Princietto Pool permitted. “A” Open for Business Pool not heated. Lighting verified for Night Swimming. Inspection with Jamie Dickerson, Kat Phillips and Dylan Hilton

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records missing weekly total alkalinity and cyanuric acid. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked and recorded. Corrected.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Buoy rope tangled at time of inspection. .2530(a) Lifesaving equipment should be conveniently located. Operator untangled and corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Pool chairs within 6' of pool outside. .2522(a) Provide 6 ft of clear walking space around the pool outside at all times. Pool chairs were moved backwards to increase pool deck clearance.

#22 · Premises: emergency telephone provided −6

Emergency phone with wrong dialing instructions and number changed to front desk, unable to see emergency calls. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. .2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. Operator posted signage and manager contacted IT for appropriate routing and emergency location display. Corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

No ventilation in chemical storage room. Pool built prior to 2004. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. No 3’ clearance. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.

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Feb 12, 2025 30 demerits · 8 violations

Inspector comments: Issued immediate suspension for expired skimmer equalizer covers/PDSC. Correct and submit updated PDSC form to pdsc@mecknc.gov for approval. Contact Marie Daley at 704-507-6806 when PDSC information has been submitted and approved to lift suspension. Pool must remain closed with “Pool Closed” signs posted until lifted by the health department. Note, pool operator, Jamie Dickerson stated there may be renovations and pool may be filled in. Inform the health department of plans. Will verify other permit items on return visit. Motor was replaced. Ensure electrical permit was pulled. Pool not heated Lights verified for night swimming. Note: If the pool remains, outdoor pool floor/plaster will need to be corrected for the 2026 operating season “E” Immediate Suspension status

#5 · Water quality: daily written records of water quality and test kit kept on site −4

CPO no longer working at property. Maintenance worker keeping records, not the CPO and records show no other individual recording records. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. *Permit item

#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6

Waterway skimmer equalizer lines expired 2/1/2025. No longer meeting compliance with standard. .2539(b) All suction outlets shall be protected by anti-entrapment cover/grates in compliance with APSP-7. *Immediate suspension item Note: Main drains expire 4/17/25

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Observed the outdoor pool floor to be damaged. This will only get worse over time and will eventually prevent the pool from being permitted to operate. No permit action taken at this time.

#13 · Pool maintenance: contrasting band on steps and benches −4

Contrasting color bands on outdoor stairs and benches, faded to no longer meeting compliance. .2521(b) Provide at least 2" contrasting color band to edge of stair treads. .2516(b) Underwater benches shall be marked by a two inch contrasting color band. .2521(b) Contrasting color band shall be clearly visible. *Permit item

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Door from conference room onto pool deck not latching or alarmed at time of inspection. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. *Permit item

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not operational at time of inspection. .2518(g) Keep flow meter operational. *permit item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

No ventilation in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.

#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2

Restrooms may be remodeled, if pool remains open, must be brought in compliance. Pool built 2001 .2526(c) Restroom floors shall be smooth to ensure cleaning and slip-resistant. .2526(c) Restroom floor shall be sloped to drain with floor drain. Install hose bib with back siphon device. *Submit general infield plan review for work in restrooms

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Oct 17, 2024 14 demerits · 3 violations

Inspector comments: OBSERVED THE PUMP MOTOR TO BE SWAPPED. MOTOR IS STILL A 1.5HP MOTOR AND HAS THE GROUND WIRE CONNECTED. AN ELECTRICAL INSPECTION FOR THIS WAS NOT PERFORMED. THIS WORK REQUIRES AN ELECTRICAL INSPECTION/PERMITTING FROM CHARLOTTE-MECKLENBURG CODE ENFORCEMENT FOR ELECTRICAL WORK. IT IS STRONGLY RECOMMENDED THAT THE POOL BE CLOSED UNTIL THE ELECTRICAL INSPECTION IS PERFORMED AND IS PASSED. OPERATION OF THE PUMP AND MOTOR WITHOUT PASSING ELECTRICAL INSPECTION IS AT THE RISK OF THE FACILITY AND STAFF. POOL MAIN DRAIN COVERS AND EQUALIZER LINE COVERS WILL EXPIRE IN APRIL 2025. THEY MUST BE REPLACED WITH PROPER COVERS THAT WILL HANDLED THE FLOW RATE OF THE SYSTEM AND THE PDSC PAPERWORK SUBMITTED AND APPROVED BY THE HEALTH DEPARTMENT PRIOR TO THE EXPIRATION OF THE COVERS. BE AWARE THAT THERE IS A NEW FLOW RATING STANDARD AS OF 2017 AND THAT FLOW RATES FOR COVER MODELS MAY HAVE CHANGED. DOUBLE CHECK ANY NEW COVERS TO MAKE SURE THEY WILL PROPERLY HANDLE THE FLOW RATE.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Observed the outdoor pool floor to be damaged. This will only get worse over time and will eventually prevent the pool from being permitted to operate. No permit action taken at this time.

#13 · Pool maintenance: contrasting band on steps and benches −4

.2521(b) Provide at least 2" contrasting color band to edge of stair treads. .2516(b) Underwater benches shall be marked by a two inch contrasting color band. .2521(b) Contrasting color band shall be clearly visible. Observed the outdoor contrasting bands to be fading. This will only get worse over time and will eventually prevent the pool from being permitted to operate. No permit action taken at this time.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed ring buoy to be damaged beyond reasonable use. A new buoy was obtained. It is a hard plastic model that does appear to meet the Coast Guard certification. Corrected during inspection.

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Apr 5, 2024 12 demerits · 3 violations

Inspector comments: Pool heater not on at time of inspection. Observed minor chipping at pool deck at exterior portions. Observed minor fading of contrasting color bands at outdoor portion of pool. Pool Night Swimming Permit is set to expire as of 04/30/2024.

#12 · Pool maintenance: inlets and other fittings in place and in good repair −4

.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed free floating interior pool light during inspection. An ITS has been issued.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Pool chairs within 5' of pool inside and within 6' of pool outside. .2522(b) Provide at least 5 ft of clear walking space around the pool inside at all times. .2522(a) Provide 6 ft of clear walking space around the pool outside at all times. Observed pool chairs within 6 ft of clearance at outdoor pool. CDI - Pool chairs were moved backwards to increase pool deck clearance. Note: Observed doors serving as division between indoor and outdoor portions of pool deck. Construction of facility does not allow for full deck clearance.

#21 · Premises: pool and deck lighting provided at pools that operate at night −4

.2524(b) Lighting shall be sufficient to illuminate all parts of the pool, the water, the depth markers, signs, entrances, restrooms, safety equipment and the required deck area and walkways. Per conversation with CPO lighting is non functional at time of inspection. An ITS has been issued. Note: Lighting fixtures are required for authorization of night swimming.

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Sep 20, 2023 4 demerits · 2 violations

Inspector comments: Verified night lighting, except for pool light inside of pool. Send verification to Marie Daley a704-507-6806 for Night Swimming approval to continue. Pool heater not on at time of inspection.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Chemicals stored on floor in chemical storage. Chemicals in need of organization. Due to shower leak, water on floor in pump room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. .2533(d) Pump room floor shall be kept dry and free of standing water.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Shower leaking into pump room, not working outside. .2526(m) Keep restrooms and fixtures clean and in good repair.

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Mar 6, 2023 20 demerits · 5 violations

Inspector comments: 30 Day Intent to Suspend (ITS) issued for lighting fixture on wall, records (accurately kept) and certified pool operator (CPO). Night swimming needs to be verified. Take and send pictures of pool lighting at night with all lighting (entrances, pool floor, water, emergency equipment, deck clearance, etc.) to Marie Daley at 704-507-6806 “W” status Inspection with its Devin Hagler and Jen Regelski Note: Pool rules sign outside is cracking, replace before in disrepair

#5 · Water quality: daily written records of water quality and test kit kept on site −4

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Debris on pool floor and leaves coving main drains. .2537(14) Keep pool surface and pool floor free of debris. Operator brushed, cleaned and corrected.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Buoy rope tangled at time of inspection. .2530(a) Lifesaving equipment should be conveniently located. Operator untangled and corrected.

#21 · Premises: pool and deck lighting provided at pools that operate at night −4

Lighting fixture off wall at time of inspection. .2524(c) Lighting fixtures shall not present a hazard to the public. *permit item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

One bottle of acid in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Operatormoved and corrected.

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Sep 28, 2022 10 demerits · 3 violations

Inspector comments: Lighting not verified. No Night Swimming until verified, send verification to Marie Daley 704-507-6806 or Marie.daley@mecknc.gov Currently no night swimming per operator Inspection with Jamie Dickerson

#5 · Water quality: daily written records of water quality and test kit kept on site −4

CPO no longer on property full time. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. At end of inspection, operator stated main CPO (with certification) still has oversight on pool. Corrected. If not overseeing pool an additional CPO is needed.

#21 · Premises: pool and deck lighting provided at pools that operate at night −4

Lighting fixture off wall at time of inspection. .2524(c) Lighting fixtures shall not present a hazard to the public. Operator secured and corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. No ventilation in chemical storage room.

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Jan 6, 2022 12 demerits · 4 violations

Inspector comments: Unable to verify lighting at time of visit. Send lighting verification to Marie Daley for Night Swimming at 704-507-6806. Inspection with Andrew Lee and John Blackwell No signature due to COVID

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

.2537(14) Keep pool surface and pool floor free of debris. Leaves and debris present on pool floor. Due to lack of severity no ITS issued.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

.2521 Install ladders per manufacturer instructions. Bottom of hand rail is split and needs to be replaced/repaired.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Door that leads to pool deck from conference room does not latch. Operator repaired audible alarm.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. No ventilation in chemical storage room.

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Nov 9, 2021 22 demerits · 6 violations

Inspector comments: Intent to Suspend (ITS) for records and test kit. Night Swimming not verified. Lights on timer. Send verification of lighting to Marie Daley at 704-507-6806 Changed to "W" Intent to Suspend status Inspection with Kat Phillips, Naly Lor and John Blackwell No signature due to COVID

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records indicate high pH and cyanuric acid with no corrective action and no maintenance recorded for chemicals added to pool. Test kit observed with black buildup making readings inaccurate. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. .2535(10) Provide clean test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Debris on pool floor and leaves coving main drains. .2537(14) Keep pool surface and pool floor free of debris. Operator brushed, cleaned and corrected.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Chairs blocking life saving equipment outside and at time of inspection. Keep accessible. .2530(a) Lifesaving equipment should be conveniently located. Operator moved and corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

No ventilation in chemical storage or pump room at time of inspection. No cross vent observed, only vent at top of rooms. Some bags of chemicals stored on floor in chemical storage. Pool built '01. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Hot water over 110 degrees F in restroom. .2526(i) Water in restrooms shall not exceed 110 F.

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Mar 8, 2021 16 demerits · 4 violations

Inspector comments: ITS for doors self-closing, self-latching or audible alarm. Changed to "W" status. Unable to check lighting at time of inspection. Send Night Swimming verification to Marie Daley at 704-507-6806 or marie.daley@mecknc.gov Heater for pool turned off at time of visit Note: Smoking has taken place in enclosure part of pool at table inside. Advised this area does not meet rule for smoking. Manager posting "No Smoking" signs and moving table outside. Inspection with Kathryn Phillips No signature due to COVID Report to michael.rackoff@Hilton.com

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

New buoy rope on inside buoy too long at time of inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Manager cut and corrected to 27'. Body hook outside inaccessible due to table and chairs. Keep accessible. .2530(a) Lifesaving equipment should be conveniently located. Manager moved furniture to make accessible. Corrected.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Door on left from conference room onto pool deck not self-latching or alarmed at time of inspection. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. *30 Day Intent to Suspend (ITS) item. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Pool table, chairs, furniture with 5' of pool inside and within 6' of pool outside. .2522(b) Provide at least 5 ft of clear walking space around the pool inside at all times. .2522(a) Provide 6 ft of clear walking space around the pool outside at all times. Manager moved furniture and corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

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Sep 30, 2020 44 demerits · 10 violations

Inspector comments: Immediate Suspension issued for water quality. Changed to "E" Immediate Suspension status. Pool must remain closed until suspension is lifted by Health Dept. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Permit/ITS items include records being kept daily and flow meter operational. No signature due to COVID-19. Inspection with Michael Rackoff Report to: michael rackoff

#2 · Water quality: disinfectant residual provided by −6

Chlorine 0.6 ppm at time of inspection .2535(4) Maintain chlorine at least 1.0 ppm. Immediate Suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.

#3 · Water quality: pool water pH −6

pH 7.0 at time of inspection. Feeder reading 7.5. .2535(1) Maintain pH at 7.2 to 7.8. Recommended calibrating feeder. Immediate Suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records missing multiple daily entries for month of September. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. *Intent to Suspend (ITS) item. Will verify on return visit.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

One skimmer basket in sideways and debris collecting in skimmer. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator cleaned, replaced correctly and corrected.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Two buoys on pool deck. One buoy rope too short. If on deck, both buoys with rope ,must be in compliance in case of emergency. 27'. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator removed buoy with incorrect rope length from pool deck. Corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Some furniture (table chairs) within 6' of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved and corrected.

#22 · Premises: emergency telephone provided −6

Emergency phone not operating at time of inspection. .2530(f) Emergency phone shall remain operable. Operator replaced phone with new phone and corrected.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not working at time of inspection. .2518(g) Keep flow meter operational. *Intent to Suspend (ITS) item. Will verify on return visit.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Some items within 3' of piping in pump room. Bag of dry chemical stored on top of vat of liquid muratic acid. Some bags of chemicals on floor. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Operator moved chemicals and corrected.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Soap dispenser not dispensing soap each time when activated. .2526(m) Keep restrooms and fixtures clean and in good repair.

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Feb 12, 2020 34 demerits · 8 violations

Inspector comments: Immediate Suspension issued for water quality and buoy rope (required length 27'). Contact Marie Daley when in compliance to lift suspension at 704-507-6806. Pool permit is suspended and must remain closed until suspension lifted by Health Department. *30 Day Intent to Suspend items include records, doors and gates onto pool deck self-closing self-latching, weirs, skimmer baskets. Main drains expire May 2020. Submit updated PDSC form for approval and replace prior to expiration to avoid permit suspension. Permit will NOT be issued for 2020 without replacement. Note: Unable to verify automatic feeder at time of inspection and feeder reading 6.6 for acid/pH. Jeff Nichols no longer at establishment. Staff said chief of engineering has CPO. Must update CPO information. 30 Day ITS item if CPO not provided at return visit.

#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6

Leaves and debris covering main drains at time of inspection . .2535(2) Main drains must be clearly visible from the pool deck. Maintenance cleared drains and made visible. Corrected.

#3 · Water quality: pool water pH −6

pH observed at 6.8 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. **Immediate Suspension item. Pool must remain closed until suspension is lifted by Health Department. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records not being kept daily at time of inspection. Multiple days with water quality out of range with no corrective actions or maintenance noted. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. *30 Day Intent to Suspend (ITS) item.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

One weir missing. One skimmer basket not in skimmer, floating on top. One skimmer basket with debris and leaves, lid stuck. .2518(k) Replace missing weirs. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. *30 Day ITS item

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Both buoy ropes too short at time of visit (Inside 21', outside 24'). .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Pool is 18' wide. Rope for buoy should be 27'. **Immediate Suspension item. Pool must remain closed until suspension is lifted by Health Department. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Door from meeting room onto pool deck not self-latching or alarmed. Front gate not latching at time of inspection. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. .2537(b) All gates and doors shall be self-closing, self-latching. *30 Day ITS item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Items stored around pool equipment and piping. Dry chemicals stored on floor and under liquid chemicals. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Hot water over 110 degrees F in restroom. .2526(i) Water in restrooms shall not exceed 110 F.

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Jul 31, 2019 24 demerits · 6 violations

Inspector comments: ITS for door onto pool deck self-closing self-latching, weir missing, flow meter and signage. Contact Marie Daley at 704-507-6806 when items are in compliance to lift ITS. Note: Main drains expire May 2020. If pool floor/plaster work is done, submit for approval prior to work.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Weir missing at time of inspection. .2518(k) Replace missing weirs. **30 Day Intent to Suspend (ITS) item. Debris in skimmer baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Door onto pool deck from meeting room not latching at time of inspection. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. **30 Day Intent to Suspend (ITS) item.

#18 · Premises: lifeguards present or warning signs posted −4

Outdoor "Warning-No Lifeguard on Duty" sign, fading and not clearly visible. .2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. .2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed. **30 Day Intent to Suspend (ITS) item.

#22 · Premises: emergency telephone provided −6

Signage indicates emergency phone by "spa" in outdoor area of pool on doors, spa has been removed and filled in. .2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. Operator updated outdoor pool signage to reflect correct emergency phone location (by indoor entrance to pool). Corrected.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not working at time of inspection. .2518(g) Keep flow meter operational. **30 Day Intent to Suspend (ITS) item.

#26 · Equipment room: valves and pipes identified by color codes or labels −2

Piping not clearly labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.

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Feb 13, 2019 20 demerits · 5 violations

Inspector comments: 13) .2521(b) Contrasting color band shall be clearly visible. Observed minor fading on contrasting color band on benches. Ensure to repair to be clearly visible. 16) .2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010). Observed gate with less than 45" between horizontals. Pool was built prior to May 2010. 21) .2524 For Night Swimming - provide sufficient lighting so that all parts of the pool and required deck area are visible and main drains are clearly visible. CPO stated that pool light by ADA lift was not functioning properly. Ensure to replace bulb to provide sufficient lighting.

#3 · Water quality: pool water pH −6

.2535(1) Maintain pH at 7.2 to 7.8. Observed pH level at 7.0. Second check of pH was 6.8. Immidiate suspension issued. Contact Marie Daley at 704-507-6806 when corrected.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed facility not maintaining daily records for weekly recordings of total alkalinity and cyanuric acid. Ensure to maintain. Intent to suspend will be issued.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

.2537(b) All gates and doors shall be self-closing, self-latching. Observed doors leading from gym to the pool self-closing but not self-latching. Ensure to repair. Intent to suspend will be issued.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed outside chairs within 6 ft of the pool. CPO corrected during the inspection and moved outside chairs.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Observed dry chemicals stored on the floor of the chemical storage room. Ensure to keep off the floor.

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Oct 8, 2018 16 demerits · 5 violations

Inspector comments: ITS for records, depth markers (on deck) and CPO.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records missing weekly TA and CA and pool water maintenance. Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Provide documention of CPO. 30 Day Intent to Suspend (ITS) item.

#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4

4 Ft marker on pool walls, but not on deck. .2523(a) Provide depth markers on pool walls and pool deck at points of maximum and minimum depths. **30 Day Intent to Suspend (ITS) item. Contact Marie Daley at 704-507-6806 when corrected to lift ITS

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Chairs outside within 6' of pool. Provide 6 ft of clear walking space around the pool at all times. Operator moved and corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Standing water in pump room. Pump room floor shall be kept dry and free of standing water.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Hot water in restroom over 110 degrees F. Water in restrooms shall not exceed 110 F.

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Feb 27, 2018 28 demerits · 7 violations

Inspector comments: IS for expired equalizer drain cover. Permit not posted. Post permit in conspicuous location. 7) Pool floor starting to peel. Keep in good repair. Did not issue ITS due to lack of severity. 9) Water level low at time of inspection (by 2.5" from pool bottom to water level). Ensure depth is correct. Operator added water to correct level.

#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6

Skimmer equalizer drain cover Waterway 640-803xv installed 2/2011, has expired at time of inspection (2/27/2018) with 7 year lifespan. Issued Immediate Suspension. 'Pool Closed' signs posted at bather entrances. May not be removed or open until Suspension is lifted. Provided PDSC Form information and instructed operator to complete. Must be approved (may submit to Katie Wilson) and contact Marie Daley at 704-507-6806 when approved form has been submitted and new drain cover is installed according to manufacturer's instruction to lift Immediate Suspension

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Skimmer baskets with leaves and debris. Keep clean. Operator cleaned. Corrected.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Extra ring buoy on deck with rope 25'. Rope must be width and half of pool (27'). Buoy removed from deck. One ring buoy in compliance left in pool enclosure. Corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Chairs and tables within 6' of pool. Maintain 6' deck clearance (outside). 5' clearance indoors. Operator moved. Corrected.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not working properly at time of inspection. Ensure flow meter is working properly. ***Intent to Suspend item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Standing water in the pump room. Pump leaking. Keep area dry.

#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2

Hot water exceeding 130 degrees F in restroom. Maintain hot water at 110 degrees F and below.

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Nov 15, 2017 34 demerits · 9 violations

#2 · Water quality: disinfectant residual provided by −6

pH 7.0 and free chlorine 0.1 at time of inspection. Maintain pH 7.2 to 7.8 and free chlorine at least 1.0 ppm. Operator corrected to 7.2 and 1.0 ppm.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Cyanuric Acid and Total Alkality missing on records. Record weekly.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Pool floor starting to peel. Keep in good repair. **Operator stated that bids are in to redo pool floor. Contact Katie Wilson at 704-309-5494 for in-field plan review questions or main office at 980-314-1620 for application when renovation or repairs are done to the pool.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Chairs and tables within 5' of pool. Maintain 5' deck clearance. Operator moved. Corrected.

#22 · Premises: emergency telephone provided −6

Emergency telephone reads "Dial 911" at time of inspection, but automatically dials 911 when receiver is lifted. Dialing instructions must be correct for emergency phone. Operator made new, correct dialing instructions. Corrected.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not working properly at time of inspection. Ensure flow meter is working properly.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Standing water in the pump room. Pump leaking. Keep area dry. Chemicals stored in pump room. Store separately. Operator moved chemicals. Corrected.

#26 · Equipment room: valves and pipes identified by color codes or labels −2

Pipes not clearly identified. Exposed pipes and vavles shall be identified by a color code or labels.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Hot water reaching 140 degrees F in restroom. Maintain hot water at 110 degrees F and below.

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Feb 7, 2017 10 demerits · 3 violations

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Observed debirs and discoloration on pool floor. Keep floor free of debris.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Observed 1 of 2 weirs missing. Replaced missing weir onsite.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Observed water on pump room floor. Repair leak.

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Nov 17, 2016 12 demerits · 4 violations

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Observed minor debris on pool floor. Keep floor of pool free of debris.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

/Observed 1 weir missing. Replaced during inspection.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Observed water on pump room floor. Repair leak.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Observed hot water in restrooms at 134 degrees. Hot water should not exceed 110 degrees in restroom.

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Jan 27, 2016 8 demerits · 3 violations

Inspector comments: #7 Pool floor chipped in some areas. ** Re-paint when chipping progresses. Note: Post pool permit in visible location. EHS training staff for pool authorizations.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter float missing. ** Replace flow meter.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

- Equipment room floor wet due to leak @ pool heater. ** Resolve. - Forced air vents not working in equipment & chemical rooms (& no natural cross draft ventilation). ** Resolve.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Hot water 139.6F @ showers & @ lavatory in restroom. ** Maximum temperature allowed is 110F.

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Nov 16, 2015 14 demerits · 4 violations

Inspector comments: CPO James Hall (CPO# 06*6020212) GC #25 Equipment room floor wet due to leak @ spa heater. ** Resolve. INTENT TO SUSPEND issued for #8.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Residue on pool wall tiles. ** Clean.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Missing 1 (of 2) weirs. ** Install. Intent to Suspend

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter missing float. ** Keep operational.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

- Hot water at least 135.5F @ showers & @ restroom lavatory. ** Max temperature allowed is 110F. Reduce hot water temperature. - Some soil in basins of both showers. ** Clean.

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Mar 25, 2015 16 demerits · 4 violations

Inspector comments: Intent to Suspend issued for #5.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Pool records indicate that total alkalinity & cyanuric acid levels have only been checked the first of the month. ** Test & record total alkalinity & cyanuric acid levels at least 1 time per week. Intent to suspend.

#13 · Pool maintenance: contrasting band on steps and benches −4

Black contrasting color bands on stairs & benches are chipped & not painted to leading edges. ** Re-paint per .2521(4), .2516(b)

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

2 ring buoys - both with 19' ropes, circular rope (part of buoy) on one is dry rotted & the other is starting to dry rot. ** Dry rotted ring buoy removed from pool deck, 27' rope installed on the other ring buoy - both ring buoys to be replaced.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Hot water 137.5F at lavataory in restroom (& at showers?). ** Maximum temperature is 110F. Turn water temperature down.

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Nov 4, 2014 6 demerits · 2 violations

Inspector comments: Issued intent to suspend for #8

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Observed minor debris in skimmers. Keep skimmers free of debris. Observed 1 of 2 weirs missing. Replace missing weir.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Observed hot water in restrroms at 122 degrees F. Hot water in restrooms should be at 110 degrees F or less.

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Feb 10, 2014 18 demerits · 5 violations

#3 · Water quality: pool water pH −6

Observed pH @ 8.0. Adjusted to 7.8 onsite.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Maintain daily main drain inspection on daily records. No such documentation observed.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Observed flow meter not operational. Repair flowmeter.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Observed water on pump room floor. Repair leak.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Observed water in restrroms at 133 degrees. Hot water in restrooms should not exceed 110 degrees.

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Oct 16, 2013 24 demerits · 5 violations

Inspector comments: Issued Immediate suspension for #2, #3, and #4

#2 · Water quality: disinfectant residual provided by −6

Observed chlorine at 0.0 ppm. Maintain at least 1.0 ppm.

#3 · Water quality: pool water pH −6

Observed pH at 6.9. pH must be between 7.2 and 7.8.

#4 · Water quality: water temperature of heated pool −6

Observed water at 101 degrees. Water in pool should not exceed 90 degrees.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Maintain written records for drain safety on a daily basis.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Observed hot water in restrooms at 135 degrees. Hot water in restrooms should not exceed 110 degrees.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HILTON GARDEN INN” or State ID 2060530248). Inspection type (routine vs. follow-up) is not published in the county's data.