10demerits
COMFORT SUITES
14510 BOULDER PARK DR NORTH, Huntersville, NC 28078
Year-Round Swimming Pool · NC permit/State ID 2060530252
Latest result10 demerits
Last inspectedAug 17, 2026
Inspections on record27
On record sinceSep 17, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 17, 2013Lower is betterAug 17, 2026
Inspections & violations
Aug 17, 2026 10 demerits · 2 violations
Inspector comments: MAIN DRAIN COVERS EXPIRE 3/19/2027 THEY MUST BE REPLACED AND THE PDSC PAPERWORK SUBMITTED AND APPROVED BY THE HEALTH DEPARTMENT PRIOR TO THIS DATE.
AUTOMATIC CHEMICAL FEEDER IS NOT CURRENTLY IN SERVICE.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing out of 2 total skimmers. No Permit Action taken.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed the throw rope to be at 17ft. It was corrected to the required 15 foot length. -CDI
Jan 8, 2026 16 demerits · 5 violations
Inspector comments: Conducted inspection. CPO not present. Went over inspection with Vaidik Patel.
Pool heater only on as needed. Was off at the time of inspection.
Facility now using salt.
Intent to suspend issued
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#5 · Water quality: daily written records of water quality and test kit kept on site −4
Spotty records. Only checking 4 or 5 days a week. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for total alkalinity and cyanuric acid if used. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. .2521 Install handrails per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope heavily knotted. .2530(a) Provide USCG approved ring buoy with attached 15 foot throw rope at least 1/4” in diameter. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No light in the chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Toilet paper on the floor in the women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Aug 11, 2025 32 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Ajay Patel.
Underwater lights not functioning. Many of the wall and ceiling lights not functioning in the pool area. Ensure lighting is maintained and pool area is well lit.
Pool heater was off at the time of inspection. Ensure that water temperature is maintained at no more than 90F when heater is on.
Immediate suspension issued
2)
15)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Spotty records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for total alkalinity and cyanuric acid if used. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
Pool floor and walls with chipping and etching. .2537(14) Maintain pool floor and walls in good condition.
Heavy buildup on pool wall tiles. .2537(14) Maintain pool floor and walls in good condition.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. .2521 Install handrails per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope for ring buoy missing. .2530(a) Provide USCG approved ring buoy with attached 15 foot throw rope at least 1/4” in diameter. - Immediate suspension item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No longer using EcoLab chlorinator, now using salt system pool was built with. Salt system not working properly. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Buckets of chemicals stored next to pool piping. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Not able to access chemical storage room to inspect. Buckets of chemicals stored directly outside the chemicals storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Light not working in chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
Mar 25, 2025 10 demerits · 3 violations
Inspector comments: Inspection conducted with hotel manager Krishna Desai.
Shiv Amin will be the CPO for the pool. Updated CDP with CPO information.
Shiv’s CPO expires 5-14-2025. Ensure CPO certification is renewed.
Pool has been closed, limited records. Ensure free chlorine, pH, temperature, and main drains are checked daily. Ensure Total alkalinity and cyanuric acid, if used, is checked at least weekly. Record daily pool maintenance activities.
Verified items from last inspection were corrected.
Permit issued.
Paper permit will be posted on our website in 3-5 business days for your records.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. .2521 Install handrails per manufacturer instructions.
Ladder loose. .2521 Install ladders per manufacturer instructions.
Ladder missing non-slip tread. .2521(b) Ladders shall have slip-resistant tread.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed new ring buoy with new 60 foot throw rope. .2530(a) Provide USCG approved ring buoy with attached 15 foot throw rope at least 1/4” in diameter. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Buckets of chemicals stored next to pool piping. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Not able to access chemical storage room to inspect. Buckets of chemicals stored directly outside the chemicals storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Light not working in chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
Oct 30, 2024 28 demerits · 7 violations
Inspector comments: Conducted pre-permit inspection. Staff not present for inspection. Went over results with Manager Krishna Desai and Jeremy Laurer with Swim Club Managment.
Facility serviced by Swim Club Managment on M,W,F and Shiv Amin from another property is coming on T,Th,Sat & Sun.
Observed vacuum hose adapter stuck in the skimmer. Pool built with vacuum line. Use vacuum line to vacuum the pool. - Corrected. Adapter removed.
EcoLab chemical controller set on 7.4. Reading 7.4. Test kit read 7.0 for pH. Recommend recalibrating chemical controller.
Display not functioning on Pentair Intelliflo motor. Recommend repairing. If motor is replaced will need an electrical permit and passing inspection from Code Enforcement.
Pre-permit inspection did not pass.
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Will need to pay $100 re-inspection fee prior to scheduling a re-inspection by calling our office (980) 314-1620 and paying with a credit card.
#3 · Water quality: pool water pH −6
PH 7.0. .2535(1) Maintain pH at 7.2 to 7.8. - Pre-permit item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No total alkalinity records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for total alkalinity. - Pre-permit item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Pre-Permit item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. .2521 Install handrails per manufacturer instructions.
Ladder loose. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy damaged. Throw rope only 12 feet long. .2530(a) Provide USCG approved ring buoy with attached 15 foot throw rope at least 1/4” in diameter. - Pre-permit item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Both doors not self-closing and self-latching. .2528(a) Ground level doors shall be self-closing, and self-latching. - Pre-permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Buckets of chemicals stored next to pool piping. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Not able to access chemical storage room to inspect. Buckets of chemicals stored directly outside the chemicals storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Nov 9, 2023 26 demerits · 7 violations
Inspector comments: Inspection conducted with inspector Catie Johnson. CPO not present for inspection.
Not able to check skimmer closest to pump room. Lid stuck. Maintain in good working order.
Outer rope on ring buoy fraying. Recommend replacing with new US Coast Guard approved ring buoy.
Immediate suspension issued
3)
Contact Will Harrison (704-507-6824) for re-inspection once issues have been corrected.
#3 · Water quality: pool water pH −6
pH 7.0. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Inadequate record keeping. Only checking every other day in September and twice a week since then. Stopped using state sheet, no place for temperature checks on new sheet. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for total alkalinity. - Intent to suspend item.
Test kit expired. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
EcoLab automatic feeder warning light on. pH 7.0 on feeder. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Door to equipment room, chemical storage room, and heater not capable of latching and locking. .2525(b) Heaters shall be equipped with thermostatic controls capable of assuring that the maximum operating temperature of heated public swimming pools other than spas does not exceed 90 degrees Fahrenheit. Such controls shall be accessible only to the operator. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No light in the chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Light burned out in men’s restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.
Aug 16, 2023 22 demerits · 6 violations
Inspector comments: Conducted pre-permit inspection with CPO Michael Henson.
David Johnson is the new CPO for this pool. Updated CDP with CPO information.
Pre-permit items from previous inspection have been corrected.
Emergency phone calls back to the front desk. Ensure front desk is staffed whenever the pool is open.
EcoLab automatic feeder reading 4.58 for pH. Tested today at 8.4. Recommend recalibrating the controller.
Door to pump room, chemical storage room, and heater with sticky latch. Doesn’t always latch when closed. Ensure door stays closed, locked, and inaccessible to the public when not in use.
Permit issued
Paper permit will be available on our website https://health.mecknc.gov/envhealth/pools in 3-5 business days for your records.
#3 · Water quality: pool water pH −6
pH 8.4. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.2.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Spotty records. Pool checked 4 days in last 2 weeks. No total alkalinity checks or maintenance activities. No place for temperature checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for total alkalinity. - Corrected. Operator now using state sheet. Tested chemicals today.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One of two weirs missing. .2518(k) Replace missing weir. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. .2521 Install handrails per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to stairwell not self-latching. .2528(a) Ground level doors shall be self-closing, and self-latching. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No light in the chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
Chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Mar 14, 2023 40 demerits · 11 violations
Inspector comments: Inspection conducted with hotel staff.
Outer rope on ring buoy starting to fray. Recommend replacing with a new US Coast Guard approved ring buoy
Emergency phone number calls back to front desk. Ensure front desk is staffed whenever the pool is open.
Immediate suspension issued
2)
Contact Will Harrison (704-507-6824) for re-inspection when issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
Free chlorine 0.4 ppm. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since February 16th. Prior to that no records on the weekends. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer with toys and other debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. .2521 Install handrails per manufacturer instructions.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Missing an eyeball fitting by the ladder. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Pool and indoor pool, roughly half of the lights were working, underwater light off as well. .2524(b) Lighting shall be sufficient to illuminate all parts of the pool, the water, the depth markers, signs, entrances, restrooms, safety equipment and the required deck area and walkways. - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
EcoLab chlorinator and acid feeder turned off. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Door to equipment room, chemical storage room, and heater not capable of latching and locking. .2525(b) Heaters shall be equipped with thermostatic controls capable of assuring that the maximum operating temperature of heated public swimming pools other than spas does not exceed 90 degrees Fahrenheit. Such controls shall be accessible only to the operator. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No light in the chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower handle broken. .2526(h) Shower(s) shall be provided.
Dec 6, 2022 26 demerits · 7 violations
Inspector comments: Inspection conducted with CPO Larry Harris.
Loud clicking on emergency phone. Maintain emergency phone in good working order. - Corrected, new phone installed.
Immediate suspension issued.
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3)
Contact Will Harrison (704-507-6824) for re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
Free chlorine 0.5 ppm. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH 6.8. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records observed. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Missing an eyeball fitting by the ladder. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No light in the chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower handle broken. .2526(h) Shower(s) shall be provided.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in the restrooms. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Feb 24, 2022 24 demerits · 6 violations
Inspector comments: Inspection conducted with Larry Harris. Due to COVID-19 precautions, inspection not signed by the operator.
Verified pump set at speed 3.
*Note* Main drain and equalizer line covers expire 3-31-2022. Replace with ANSI/APSP/ICC-16 2017 approved covers. Can also abandon skimmer equalizer lines per state guidance.
Emergency phone number is for the front desk. Recommend having emergency phone number call back to the emergency phone on the pool deck in the event of a dropped call.
Loud clicking on the emergency phone line when I tested it. Recommend checking the phone and the line.
Observed some holes in the plaster, exposing the pool shell. Maintain in good condition, will need to replaster if it continues to deteriorate.
Immediate suspension issued
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3)
Re-inspection scheduled for tomorrow morning.
#2 · Water quality: disinfectant residual provided by −6
Free chlorine 0.7ppm. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since pool reopened on February 16th. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Water above the skimmers. .2518(k) Water level shall be maintained to assure skimmers are operable. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Top and bottom step missing non-slip tread. Top tread missing spacer, bottom step damaged.. .2521 Install ladders per manufacturer instructions.
Handrail loose. .2521 Install handrails per manufacturer instructions.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in the restrooms. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Leak under sink in men's restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.
Faucet not functioning in women's restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.
Nov 30, 2021 34 demerits · 9 violations
Inspector comments: Inspection conducted with hotel staff, maintenance not in yet. Due to COVID-19 precautions, inspection not signed by hotel staff.
Observed pool pump set at speed 3.
NOTE: Main drains and equalizer line covers expire March 31, 2022. Prior to expiration, will need to replace with new, APSP-7 approved covers and provide updated PDSC form to our office.
Emergency phone number is for the front desk. Recommend having emergency phone number call back to the emergency phone on the pool deck in the event of a dropped call.
Loud clicking on the emergency phone line when I tested it. Recommend checking the phone and the line.
Shower broken, maintain in good condition.
Observed some holes in the plaster, exposing the pool shell. Maintain in good condition, will need to replaster if it continues to deteriorate.
Strong chemical smell in the pool area, ensure ventilation system is working properly.
Immediate suspension issued
3)
15)
Contact Will Harrison, 704-507-6824 for re-inspection when issues have been corrected.
#3 · Water quality: pool water pH −6
pH 7.0. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent records observed. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One of two weirs missing. .2518(k) Replace missing weir. - Intent to Suspend Item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Top and bottom step missing non-slip tread. Some screws not fully installed. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope 13 feet long. .2530(a) Provide ring buoy for 15 foot throw rope. - Immediate suspension item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chair too close to handrail. .2522(e) Provide at least 5 ft of clear walking space around diving board, handrail, slide, or other permanent structure on a swimming pool deck. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
No fan in the chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
No light in the chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
Items stored beside pool equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in the restrooms. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Jan 20, 2021 34 demerits · 8 violations
Inspector comments: Inspection conducted with inspector Osiel Gonzalez Alanis and hotel staff. Due to COVID-19 precautions, inspection was not signed by hotel staff.
Facility continues to have issues with the Ecolab Automatic chlorinator. On today's visit unit was reading and was set at 7.4 for pH and ORP of 710. Unit did not feed any chemicals during our inspection. I would highly recommend completely replacing this unit with a new unit or a different type of chlorinator.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
Immediate suspension issued
2)
3)
Contact Will Harrison (704-507-6824) for reinspection when issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since September. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir installed backwards. .2518(k) Surface skimmers shall be installed per manufacturer's instructions.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Bottom step missing non-slip tread. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope heavily knotted. Ring buoy stored out of reach of children and short adults. .2530(a) Provide US Coast Guard approved ring buoy with 15 ft throw rope. Equipment should be conveniently located. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
No fan in the chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
No light in the chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
Fan tied to the light in the pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Sep 9, 2020 30 demerits · 7 violations
Inspector comments: Inspection conducted with Larry Harris. Due to COVID-19 precautions, inspection was not signed by the operator.
Facility continues to have issues with the Ecolab automatic chlorinator not being properly calibrated. I would highly recommend completely replacing the unit with a new one or a different type of chlorinator.
Chair bottoms heavily rusted and corroded. Recommend replacing with furniture designed for use at indoor pools.
State required COVID-19 signage not posted. Recommend following COVID-19 pool guidance on NC DHHS website.
Immediate suspension issued.
2)
22)
Contact Will Harrison (704-507-6824) for reinspection when issues have been corrected.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable
Order.”
#2 · Water quality: disinfectant residual provided by −6
Free chlorine 0.3ppm. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
Chemicals in test kit have expired. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Standing water on pool deck. .2522(f) Deck shall be sloped to drain. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Humidifier is down, appears to be no air movement, heavy condensation on walls. .2524(f) Indoor pools shall have mechanical ventilation. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Incorrect address posted. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet. .2533(d) Pump room floor shall be kept dry and free of standing water.
Dry chemicals stored on the floor in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Feb 5, 2020 34 demerits · 8 violations
Inspector comments: Heavy scum and calcium buildup on pool tiles. Recommend cleaning tiles on a regular basis.
Filter pressure high, corrected by filter backwash by the operator. Recommend backwashing per manufacturer's instructions.
EcoLab chlorinator not working properly, operator had to overide it to function. There have been intermittent issues with this chlorination system. Recommend voluntarily closing the pool when it is not functioning correctly.
EcoLab chlorinator placed beside valves. Recommend moving it out of the way so that you have easier access to the valves.
Vacuum cap in place, vacuum line on in the pump room. Recommend closing valve and cap when not vacuuming. Corrected by operator.
Intent to suspend issued.
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#2 · Water quality: disinfectant residual provided by −6
0.1 ppm. .2535(4) Maintain chlorine at least 1.0 ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent records observed. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for total alkalinity weekly and cyanuric acid if used. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir stuck, installed incorrectly. .2518(k) Surface skimmers shall be installed per manufacturer's instructions. - Corrected by operator.
#19 · Premises: signs prohibit glass containers or pets in pool area −4
Signage removed, sign sitting in the pump room. .2530(d) Provide a sign prohibiting pets and glass containers in the pool area. - Corrected by operator.
#22 · Premises: emergency telephone provided −6
Emergency phone difficult to access, rubber gasket on call box essentially a glue. .2530(f) Emergency phone shall be accessible to all pool users. - Corrected by operator, removed rubber gasket.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor in chemical storage room.
Nov 13, 2019 40 demerits · 8 violations
Inspector comments: Operator had been hand feeding chlorine. Some residual chlorine tablets in one of the skimmer baskets. Removed by operator.
Posted permits are expired. Posted new sticker. Go to Meckpools.Charmeck.org to print the current pool permit and post in the pool area.
Immediate Suspension Issued:
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#2 · Water quality: disinfectant residual provided by −6
Cl 0ppm. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate Suspension Item.
#3 · Water quality: pool water pH −6
pH 7.9. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate Suspension Item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since June. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to Suspend Item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to Suspend Item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing. .2518(k) Replace missing weirs. - Intent to Suspend Item.
One skimmer float valve assembly clogged. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected by operator.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope 12 feet long. .2530(a) Provide ring buoy for 15 foot throw rope. Corrected by operator.
#22 · Premises: emergency telephone provided −6
Emergency phone not easily accessible, very difficult to open the phone box. .2530(f) Emergency phone shall be accessible to all pool users. Corrected by operator.
Emergency phone not operating. .2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system. - Immediate Suspension Item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorinator not functioning. Operator had been hand feeding chemicals since it failed. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
Feb 19, 2019 28 demerits · 6 violations
Inspector comments: Handrail loose. Maintain secure and in good condition.
Pool has a dedicated vacuum line. Recommend using dedicated vacuum line to vacuum the swimming pool. If skimmers are used ensure that skimmer baskets remain in place and skimmer adapter used to vacuum through the skimmer.
Immediate suspension issued.
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Contact Will Harrison (704-507-6824) for reinspection when immediate suspension items have been corrected.
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.4 ppm. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Total alkalinity readings look like temperature readings and vice versa. Looks like operator takes readings from control board. Use test kit to determine water chemistry. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Drain cover for hydrostatic relief valve loose. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to pool area not self-closing. .2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Vacuum fitting installed on far skimmer return line. .2518(f) Skimmer vacuums may only be used for pools with two or fewer skimmers provided that skimmer baskets remain in place. Remove vacuum fitting from skimmer return line. - Intent to suspend item.
Oct 23, 2018 22 demerits · 6 violations
Inspector comments: Handrail loose. Maintain secure and in good condition.
Pump was at speed 2. Permit condition is for pump to be locked at speed 3. Corrected to speed 3, will need to be password locked to this speed.
Intent to suspend issued.
Pump locked at speed 3
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#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535 Records are the same every day. Total Alkalinity reading looks like the temperature reading and vice versa. Check daily with a pool test kit Cl, pH, and check main drains, temperature and pool maintenance activites. Check at least weekly Total Alkalinity and Cyanuric Acid if used.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Missing one of two weirs. Replace missing weirs. - Intent to suspend item.
.2518(k) Very little flow through the skimmers. The flow-through rate through any one skimmer shall be between 20 gallons per minute and the maximum flow the skimmer is certified for under NSF Standard Number 50. - Intent to suspend item.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Cover for hydrostatic relief valve has been removed. Fittings and/or face plates shall be replaced when damaged and kept in good repair.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Hole in the deck where anchor for spa handrail was. Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Flow meter stuck. Keep flow meter operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
.2533(d) Water regularly comes out of the overflow in the chlorinator and spills onto the floor. Pump room floor shall be kept dry and free of standing water.
.2534(6) Provide sufficient lighting in chemical storage room.
.2534 Chemicals stored in pump room. Store all chemicals in chemical storage room.
Jan 30, 2018 18 demerits · 4 violations
Inspector comments: Note: EcoLab doing maintenance on chlorinator at time of inspection.
Autofill disabled. Ensure that proper water levels are maintained.
Pool uses Calcium Hypochlorite to chlorinate the pool. Operator also has Trichlor shock in the chemical storage room which is specifically labeled as incompatible with Cal Hypo. Use only recommended chemicals according to product labels to maintain pool.
Operator using Cal Hypo without stabilizer to chlorinate the pool. Triclor shock and pool conditioner (Cyanuric Acid) in chemical storage room both contain cyanuric acid which must be checked weekly if used. If using products containing cyanuric acid, operator must maintain cyanuric acid levels at no more than 100 ppm and record in pool log book at least once a week.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records for today or yesterday, no pool maintenance activities recorded. Check at least daily Cl, pH, temperature, main drains, and pool maintenance activities. Check at least weekly Total Alkalinity and Cyanuric Acid if used.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope for ring buoy heavily knotted. Provide 15 foot throw rope. Corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and table too close to pool edge. Maintain at least 5 feet clear walkway around pool, ladder and handrail. Corrected.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater light off. Ensure sufficient lighting to see pool bottom and main drains at night.
Oct 16, 2017 20 demerits · 6 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since Friday 10-13-2017. Check daily Cl, pH, temperature and main drains. Most maintenance activities are not recorded. Record backwash, cleaning, chemicals added, etc.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Hole in the floor where the anchor for the spa handrail was. Install plug in anchor flush with the deck to remove the trip hazard.
Some chairs too close to handrail. Maintain at least 5 feet clearance around the pool. Corrected by operator.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater lights not on. Underwater lights should be one when pool is in use.
Most of the indoor wall lights are not on. Ensure that all indoor lighting is on when the pool is in use.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in chemical storage room not working. Provide either continuous forced air or cross ventilation.
Some chemicals (muriatic acid, Accu tabs, jug of acid for acid feeder) stored in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in women's restroom. Provide soap.
Mar 7, 2017 4 demerits · 2 violations
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. Maintain secure and in good condition.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in pump room. Fix leak.
Dec 7, 2016 8 demerits · 3 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one weir. Install functional weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. Maintain secure and in good condition.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No light in chemical storage room. Provide lighting for chemical storage room.
Mar 29, 2016 26 demerits · 6 violations
Inspector comments: Verified PDSC information.
#2 · Water quality: disinfectant residual provided by −6
Clorine tablets in skimmer baskets. Use only NSF approved chlorine feeders. Tablets removed by operator, using an NSF approved erosion feeder while salt cell on order.
#3 · Water quality: pool water pH −6
pH 7.1. Maintain between 7.2 and 7.8.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with metal weights, weights heavily pitted and corroded. Use only NSF approved skimmer baskets, do not use weights or rocks to hold baskets in place. Weights removed by operator.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. Maintain secure and in good condition.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope 11 feet long. Corrected to 15 feet.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in either bathroom. Provide soap.No paper towels in men's restroom.
Aug 12, 2015 16 demerits · 4 violations
Inspector comments: Go online to Meckpools.charmeck.org to print current permit and post in pool area. Permits posted have expired.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrial loose. Maintain in good condition.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater light off. Light shall be on when pool is open. Corrected by operator.
#22 · Premises: emergency telephone provided −6
Road name has changed from Boulder Park Drive to Boulder Park Drive North. Change signage to reflect this change. Corrected by operator.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
Feb 11, 2015 8 demerits · 3 violations
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. Tighten.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Dry chemical stored on the ground. Store off of the ground or in buckets.
Nov 13, 2014 12 demerits · 3 violations
Inspector comments: 2 - General Comment: Chlorine bleached out low chlorine test kit and above 10 ppm. Minimum level is 1.0 ppm.
Immediate Suspenion issued for #15. Once corrected, contact Katie at 704-309-5494 to re-open pool.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Main drains and temp not recorded daily; alkalinity not recorded weekly. Record as required.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy damaged. Replace with USCG approved with 15 ft rope. Immediate Suspension issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet. Leak could not be verified. Keep dry.
Mar 12, 2014 10 demerits · 3 violations
Inspector comments: Immediate suspension issued.2)
#2 · Water quality: disinfectant residual provided by −6
Cl 0ppm. Maintain at 1 ppm or greater.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. Tighten.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in ladies restroom. Provide soap.
Sep 17, 2013 6 demerits · 1 violation
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine at 0 ppm. Maintain at 1.0 ppm or greater. Corrected during inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COMFORT SUITES” or State ID 2060530252). Inspection type (routine vs. follow-up) is not published in the county's data.