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10demerits

APARTMENTS AT HOLLY CREST

10621 HOLLY VILLAGE CIRCLE, Huntersville, NC 28078
Year-Round Swimming Pool · NC permit/State ID 2060530350
Latest result10 demerits
Last inspectedJul 17, 2026
Inspections on record24
On record sinceApr 26, 2016

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

02448 Apr 26, 2016: 10Aug 30, 2016: 8Mar 1, 2017: 34Nov 13, 2017: 28Feb 21, 2018: 14Oct 15, 2018: 20Jan 18, 2019: 4Dec 18, 2019: 6Mar 17, 2020: 18Jul 14, 2020: 0Apr 22, 2021: 4Jul 8, 2021: 12Jan 6, 2022: 12Sep 21, 2022: 22May 5, 2023: 22May 15, 2023: 10Aug 8, 2023: 12Apr 8, 2024: 34Jul 11, 2024: 48Jul 22, 2024: 4Apr 9, 2025: 32Jul 21, 2025: 42Mar 11, 2026: 28Jul 17, 2026: 10
Apr 26, 2016Lower is betterJul 17, 2026

Inspections & violations

Jul 17, 2026 10 demerits · 2 violations
Inspector comments: POOL MAY REOPEN FOR SWIMMING. POOL RETURNED TO “A” STATUS. MAIN DRAIN COVERS EXPIRE ON 12/6/32 (LAWSON COVERS) AND ON 11/30/27 (AQUA STAR COVERS) POOL IS NOT APPROVED FOR NIGHT SWIMMING.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. pH was 7.0 corrected to 7.2 -CDI
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed 1 missing eyeball fitting. Replace the fitting. No permit action taken.

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Mar 11, 2026 28 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Juan Trujillo. New filtration pump motor installed. Prior to 2026 permit being issued will need an electrical permit and passing inspection from Code Enforcement. Main drain and skimmer valves partially closed. Recommend operating with skimmer valve all the way open. Recommend checking with pool professional to determine if main drain line is safe to operate partially closed long term. Outer rope on ring buoy fraying. Recommend replacing with new US Coast Guard approved ring buoy with attached 50 foot throw rope. Intent to suspend issued 5) 7) 8) 18) 19) 24)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent total alkalinity or cyanuric acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed debris on pool floor. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Most skimmer baskets with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#18 · Premises: lifeguards present or warning signs posted −4
Safety signage missing. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. - Intent to suspend item. Safety signage missing. .2530(c) Provide "Adults should not swim alone." in 1" lettering. - Intent to suspend item.
#19 · Premises: signs prohibit glass containers or pets in pool area −4
Safety signage missing. .2530(d) Provide a sign prohibiting pets and glass containers in the pool area.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Spare pump basket broken. .2518(e) Provide a spare basket for pump. - Intent to suspend item.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.

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Jul 21, 2025 42 demerits · 11 violations
Inspector comments: Inspection conducted with CPO Ricardo Trujillo. Ricardo is the new CPO. Updated our files. Pool heated. Heater off at the time of inspection. Did not check pool temperature. New management company. Emailed manager a copy of the application. Will need to update and return it to our office so we can update our files. Ensure pool is properly maintained and pump is operating to achieve minimum turnover. Filter pressure high, flow meter reading only 40 GPM, very little flow in skimmers. Some pool rules signs are mostly covered by bushes. Ensure pool rules signs are easily visible. Immediate suspension issued 1) 2) Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Pool very cloudy. Not able to clearly see the main drains. .2535(2) Main drains must be clearly visible from the pool deck. - Immediate suspension item.
#2 · Water quality: disinfectant residual provided by −6
No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since 7/14. No cyanuric acid or main drain checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed debris on pool floor. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one weir missing. .2518(k) Install functional weirs. Most skimmer baskets with leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item. Very little or no flow in all of the skimmers. .2518(k) The flow-through rate through any one skimmer shall be between 20 GPM and the maximum flow rated under NSF 50. - Intent to suspend item. Water level above the skimmers. .2518(k) Water level shall be maintained to assure skimmers are operable. - Intent to suspend item.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Depth marker covered up by basketball goal. .2523(b) Provide depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Piece of coping chipped off by sunshelf. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item. Basketball goal beside pool. .2522(a) Provide 8 ft of clear walking space around the pool at all times (>1600 sq. ft). - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automatic controller out of liquid chlorine. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in unisex restroom. No soap in men’s restroom. No soap in one dispenser in women’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.

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Apr 9, 2025 32 demerits · 9 violations
Inspector comments: Inspection conducted with Johnathan Windham. Advised CPO Frankie Moffit of findings. Exposed wiring at filtration pump motor. Repair. Ensure all work is done by a licensed electrician. Intent to suspend issued 5) 16) 23) 24)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No cyanuric acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one weir missing. .2518(k) Install functional weirs.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope for ring buoy heavily knotted. .2530(a) Provide US Coast Guard approved ring buoy with attached 50 foot throw rope at least 1/4 inch in diameter. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fencing less than 48” high in places, mostly due to pine straw. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Erosion chlorinator does not appear to be installed according to manufacturer’s instructions. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Fencing around heater < 48” high in places. .2525(b) Heaters shall be equipped with thermostatic controls capable of assuring that the maximum operating temperature of heated public swimming pools other than spas does not exceed 90 degrees Fahrenheit. Such controls shall be accessible only to the operator. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water. Lights not working in pump room. .2533(b) Provide sufficient lighting in pump room. Lights not working in chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room. Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.

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Jul 22, 2024 4 demerits · 1 violation
Inspector comments: POOL MAY REOPEN FOR SWIMMING. POOL BUILD AFTER 2010. OBSERVED PREVIOUS I.S. AND I.T.S. ITEMS CORRECTED.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
OBSERVED VACUUM LINE COVER TO BE ABLE TO BE OPENED BY HAND. THIS MUST HAVE A SNAP SHUT SELF-CLOSING COVER THAT REQUIRES A TOOL TO OPEN. I.T.S. ISSUED. DEADLINE IS 8/21/2024. POOL WILL CLOSE IF NOT CORRECTED.

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Jul 11, 2024 48 demerits · 11 violations
Inspector comments: Pre-permit inspection conducted with Johnathan Windham. Immediate suspension issued 2) 3) 15) Contact Will Harrison (704) 507-6824 to schedule re-inspection once items have been corrected.
#2 · Water quality: disinfectant residual provided by −6
0.3 ppm free chlorine. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#3 · Water quality: pool water pH −6
PH 7.9. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Spotty records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item. CPO on record no longer works here. Provide CPO documentation for new CPO. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed debris on pool floor and wads of hair on main drains. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed two weirs missing. .2518(k) Install functional weirs. Most skimmer baskets with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed new ring buoy with 60 foot throw rope. .2530(a) Provide US Coast Guard approved ring buoy with attached 50 foot throw rope at least 1/4 inch in diameter. - Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fencing less than 48” high in places, mostly due to pine straw. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some deck chairs too close to the pool. .2522(a) Provide 8 ft of clear walking space around the pool at all times (>1600 sq. ft). - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automatic chlorinator plugged in directly, pressure/flow switch bypassed. .2535 Automatic acid feeder shall be automatically prevented from operating when the circulation pump is not in operation. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Fencing around heater < 48” high in places. .2525(b) Heaters shall be equipped with thermostatic controls capable of assuring that the maximum operating temperature of heated public swimming pools other than spas does not exceed 90 degrees Fahrenheit. Such controls shall be accessible only to the operator. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items stored by equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.

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Apr 8, 2024 34 demerits · 8 violations
Inspector comments: Inspection conducted with inspector Chrystal Swinger and maintenance technician Brian Atwood. Shower not working. Leaking at the bottom. Provide functional shower. Intent to suspend issued 5) 7) 8) 21) 24)
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. - Corrected to 4ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
CPO on vacation. No records since then. Missing some weekends. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed piles of leaves on pool floor. Some leaves and seeds floating on the water as well. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one weir missing. .2518(k) Install functional weirs. Most skimmer baskets with leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Piece of coping chipped off on far side of the pool. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater light not fully installed. .2537(9) Underwater light niches shall be maintained or covered so not to present a hazard. - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automatic controller not working properly. Must manually plug in controller. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Gate unlocked to heaters. Fence < 48” high, and magnalatch < 54” high. .2525(b) Heaters shall be equipped with thermostatic controls capable of assuring that the maximum operating temperature of heated public swimming pools other than spas does not exceed 90 degrees Fahrenheit. Such controls shall be accessible only to the operator. - Intent to suspend item.

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Aug 8, 2023 12 demerits · 3 violations
Inspector comments: Inspection conducted with CPO Brennan Smith. Observed outer rope on ring buoy dry rotted. Maintain US Coast Guard approved ring buoy in good condition. - Corrected. New US Coast Guard approved ring buoy put out by the operator. Intent to suspend issued 24)
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one weir stuck, one weir missing. .2518(k) Provide functional weirs.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Piece of coping chipped off on far side of the pool. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed 2” flow meter installed on 2.5” return line. .2518(g) Install flow meter on return line per manufacturer instructions such that it reads within +/- 10% of true flow. - Intent to suspend item.

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May 15, 2023 10 demerits · 3 violations
Inspector comments: Conducted pre-permit inspection with CPO Brennen Smith. Items from previous pre-permit inspection corrected. Permit issued No Night Swimming Paper permit will be available on our website https://health.mecknc.gov/envhealth/pools in 3-5 business days for your records
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one weir missing. .2518(k) Install functional weirs.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed 2” flow meter installed on 2.5” return line. .2518(g) Install flow meter on return line per manufacturer instructions such that it reads within +/- 10% of true flow. - Will follow up on next inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.

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May 5, 2023 22 demerits · 6 violations
Inspector comments: Pre-permit inspection conducted with CPO Dani Nixon. Inspection did not pass 6) 9) 16) 24) There is a $100 re-inspection fee that must be paid prior to scheduling a re-inspection by calling our office (980-314-1620) and paying with a credit card.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
PDSC form does not match what is on file. Observed VGB 2008 Aquastar A10CFR covers installed. PDSC form states VGB 2017 A10RCFR covers installed. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. - Pre-permit item.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Three depth markers on pool wall on the sun shelf missing. Says 0FT instead of 0FT 6Inches. .2523(b) Provide accurate depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool. - Pre-permit item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Magna-latches < 54” high. 2528(a) Gate latches shall be 54" in height. - Pre-permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Corrected. Pool replastered 2 weeks ago. Eyeball fitting installed on vacuum line by sun shelf. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Pre-permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower still winterized. .2526(h) Shower(s) shall be provided.

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Sep 21, 2022 22 demerits · 6 violations
Inspector comments: Visit conducted with inspector Michael Hackworth and CPO Brennan Smith. Wall tiles dirty, difficult to read depth markers. Clean wall tiles regularly. Starguard Main Drain covers expire December 5, 2022. Replace with ANSI/APSP/ICC-16 2017 approved main drain covers and provide updated PDSC form to our office prior to main drain expiration. Pump motor for filtration pump changed in the last 2 years. Will need a an electrical permit and passing electrical inspection prior to 2023 pool permit being issued. Pump motor for feature pump looks like it is older. Two electrical permits obtained in 2018, one failed inspection and one was cancelled. Pump shut off by operator. Will need to keep pump off until obtain an electrical permit and passing inspection from Mecklenburg County Code Enforcement. Verified underwater lights for the pool work. Photocells for deck lights are not accessible, will make a return visit at night to verify sufficient lighting for night swimming permit. Intent to suspend issued 17) 24)
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
PDSC form does not match what is on file. Wrong main drains, four 6HPHA and one 4HP equalizer line covers installed. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. - Operator filled out an updated PDSC form.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer basket cracked. .2518(k) Replace missing or damaged skimmer basket. Missing 2 of 5 weirs. .2518(k) Install functional weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One set of recessed steps with top two steps cracked. .2521 Install steps per manufacturer instructions.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Umbrella on sun shelf extends into walkway around pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected, removed by CPO. Set of lounge chairs along one side of the pool < 6 feet from pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stacked on top of each other. Bag of soda ash wet from chemical spill. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Trash, broken chair, other debris strewn across the pump room floor. Have to walk over items to access equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Some chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.

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Jan 6, 2022 12 demerits · 3 violations
Inspector comments: Inspection conducted by Naly Lor under supervision of Chris Sells.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed debris on pool floor. .2537(14) Keep pool surface and pool floor free of debris.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed heavy debris in skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter appears to be stuck and inoperable. .2518(g) Keep flow meter operational.

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Jul 8, 2021 12 demerits · 3 violations
Inspector comments: Observed flow meter not functioning, corrected during inspection. Observed ring buoy becket rope beginning to fray. Recommend replacing. Brennen Smith present during inspection. No signature per COVID Guidelines.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed pool floor collecting debris. Observed waterline tile collecting residue. .2537(14) Keep pool surface and pool floor free of debris.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed return missing collar and eyeball, one missing eyeball. Corrected during inspection. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gate near spa getting hung on landscaping. .2537(b) All gates and doors shall be self-closing, self-latching. Intent to Suspend Observed 3 pickets not secured at top leaving gaps greater than 4". 2 Corrected during inspection. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". Intent to Suspend

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Apr 22, 2021 4 demerits · 1 violation
Inspector comments: Observed ring buoy worn, recommend replacing. Brennon present during inspection. No signature COIVD19
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed waterline tile collecting residue .2537(14) Keep pool surface and pool floor free of debris.

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Jul 14, 2020 0 demerits · 0 violations
Inspector comments: Verified PDSC information. Lori Greer present during inspection. Observed no non-compliant conditions. Pool Drain covers expire in December. Call Chris Sells for details at 704 576 8678. No signature due to COVID19 social distancing requirements.

No violations were recorded for this inspection.

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Mar 17, 2020 18 demerits · 4 violations
Inspector comments: Intent to suspend issued for fittings damaged on sun shelf. Contact Chris Sells at 704 576 8678 when repairs are complete. Permit will be suspended in 30 days if repairs are not completed.
#2 · Water quality: disinfectant residual provided by −6
Observed Cl at .8 ppm corrected to 1.0 during inspection. .2535(4) Maintain chlorine at least 1.0 ppm.
#3 · Water quality: pool water pH −6
Observed pH at 7.0 corrected to 7.2 during inspection. .2535(1) Maintain pH at 7.2 to 7.8.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed returns for feature on sun shelf damaged/missing parts. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Intent to suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed pallet of chemicals in pump room within 3' of the feature pumps for the spa and swimming pool. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.

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Dec 18, 2019 6 demerits · 2 violations
Inspector comments: Verified PDSC information.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. Observed record logs missing inek weekly total alkalinity check.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Observed non-waterproof bags and boxes of chemicals stored on floor of chemical room.

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Jan 18, 2019 4 demerits · 1 violation
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Corrected by operator.

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Oct 15, 2018 20 demerits · 4 violations
Inspector comments: Intent to Suspend issued for gate latch heights, opening at gate, and heater outside fence. Replace ring buoy with USCG approved ring buoy within 1 week.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy rope in disrepair - torn apart and tied together. Replaced with 50 ft rope at time of inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Grab rope on USCG approved ring buoy beginning to degrade due to weather. Still intact. Replace within 1 week. .2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
New magna-latch gate latches installed at 52" measured from ground. .2528(a) Gate latches shall be 54" in height measured from ground to top of latch. Intent to Suspend issued. Openings in fencing >2" where old hardware was removed for door handles. .2528(b) Decorative cut-outs on fence and/or gate shall not exceed 1.75 inches. Intent to Suspend issued. Heater outside of pool fence providing foothold. Eliminate foothold. .2528(b) Horizontals shall not be located less than 45" in height.
#22 · Premises: emergency telephone provided −6
Emergency phone not visible upon entry to swimming pool. Additional signage added during inspection. Written in to pool rules signs at entry areas. .2530(a) Emergency phone shall be visible from all areas inside pool enclosure.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Facility has Chlorking Salt system installed. System capable of 5 lbs/day. Required system for salt 12 lbs/day due to sizing of pool. Salt is not approved as primary chlorination. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. Liquid chlorinator verified during inspection. Operator will switch to supplementary salt and primary chlorine through liquid.

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Feb 21, 2018 14 demerits · 4 violations
Inspector comments: Intent to Suspend issued for gates and fence. Call Chris Sells with questions concering items or when repairs are complete at 704 576 8678. Verified PDSC information. Inspection completed by Jamil Blackmon under supervision of Christopher Sells
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed return fitting missing eyeball. Keep inlet fittings in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gate opening with greater than 1/2 inch within 18 inches of locking mechanisms, between entrance and post. Observed cracked plexiglass within 18 inches of locking mechanisms. Observed loose picket with a distance greater than 4 inches on the fence. Keep openings less than 1/2 inch within 18 inches of locking mechanisms. Ensure vertical distance between pickets are 4 inches or less. Intent to Suspend
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck furniture 4 feet away from the pool. Ensure deck has at least 6 feet of clearance around perimeter.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed chemicals in non-waterproof containers stored on the floor. Keep all chemicals in waterproof containers or stored off of the floor.

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Nov 13, 2017 28 demerits · 7 violations
Inspector comments: 15) Outer rope on ring buoy starting to fray. Recommend replacing. Ensure throw rope is 50 feet. 21) Unable to test underwater lights. Ensure that underwater lights function. Intent to suspend issued 9) 16) 25)
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
New feature pump installed. Changed out Pentair CHII-NI-2F for CHII-NI-2A pump. PDSC form updated.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand and debris on the pool floor. Clean regularly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some weirs missing. Corrected by operator.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
One 4 foot depth marker on the pool deck cracked. Replace with non-slip 6x6 inch tile. - Intent to suspend item. Depth markers at sunshelf denote six inches. Replace with non-slip 6x6 inch tile on deck and pool wall stating 0.5 or 1/2 FEET or FT. Depth markers shall be no more than 25 feet apart. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One gate not self-latching. Provide self-closing and self-latching gates. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room. Newly installed liquid chlorine and acid feeder for pool with drums of chemicals in the pump room. Store all chemicals in the chemical storage room. - Intent to suspend item. General storage in pump room. Provide at least 3 feet clear walkway around equipment.

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Mar 1, 2017 34 demerits · 10 violations
Inspector comments: Intent to suspend issued. 5) 16) 21)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records not being kept for the pool, operator stated pool was closed, however, no pool closed signs were posted. Maintain records. If pool is closed post pool closed signs and notate in the records that pool is closed. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing, another weir loose. Maintain functional weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder loose. Maintain secure and in good condition.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pine needles have built up on outside of the fence making the fence < 48 inches high in places. Remove needles or dig down to maintain fence at least 48 inches high. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool edge. Maintain at least 6 feet clear walkway around the pool. - Corrected by operator.
#18 · Premises: lifeguards present or warning signs posted −4
Missing signage. Corrected by operator.
#19 · Premises: signs prohibit glass containers or pets in pool area −4
Missing signage. Corrected by operator.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Both underwater lights at deep end of the pool not securely fastened in the light niche. Securely install underwater lights. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak at pool pump. Fix leak.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Provide signage directing bathers to shower before entering the pool.

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Aug 30, 2016 8 demerits · 2 violations
Inspector comments: Pine straw building up on fence. Recommend removing or raking back pine straw. Post copy of permit in pool area.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir loose. Install functional weir.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One door latch loose. Corrected by operator.

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Apr 26, 2016 10 demerits · 3 violations
Inspector comments: Permit issued. Post copy of permit in the pool/spa area.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
No flow at far skimmer. Snake lines to clear clog and or throttle down some of the skimmers closer to the pump for even pull from all skimmers. Corrected by operator.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Corrected by operator.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in family restroom. Provide soap. Corrected by operator.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “APARTMENTS AT HOLLY CREST” or State ID 2060530350). Inspection type (routine vs. follow-up) is not published in the county's data.