2demerits
ENCORE AT SOUTHPARK, THE
6205 CARNEGIE BLVD, Charlotte, NC 28211
Year-Round Swimming Pool · NC permit/State ID 2060530363
Latest result2 demerits
Last inspectedOct 16, 2026
Inspections on record23
On record sinceJun 17, 2016
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 17, 2016Lower is betterOct 16, 2026
Inspections & violations
Oct 16, 2026 2 demerits · 1 violation
Inspector comments: Inspection conducted with CPO Craig.
NO NIGHT SWIMMING.
NOTES: 1) Sliding glass doors must maintain 4" opening only. 2) Built without equalizers
Address changed from 6205 Morrison Blvd in 2024.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions.
Observed ladder missing one endcap.
Replace missing endcap on ladder to prevent damaging pool wall.
Mar 10, 2026 8 demerits · 3 violations
Inspector comments: Inspection conducted with Daniel.
Observed one bumper for ladder missing and a tile at the ladder is cracked both shown to operator during the inspection.
Maintain 6ft of walking space around the pool at all times.
Chemicals need to be stored in chemical room.
Permit restriction: Sliding glass doors must remain permanently locked at 4 inches.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed ladder with one missing rubber end cap. Shown to operator during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Some chairs were within 6ft of the waters edge. All moved back past 6ft during the inspection. CDI
.2537(2) Decks shall be kept in good repair. One tile at ladder is cracked. Need to repair or replace. Shown to operator during inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Chemicals observed stored in pump room. Store chemicals in chemical room.
Sep 10, 2025 8 demerits · 2 violations
Inspector comments: Inspection completed with Craig Diel and Gus Aguero present.
Permit suspended for emergency phone not able to receive incoming calls. Once repaired, contact Eli Freese at 704.621.2298 to verify and reopen pool.
Permit restriction: Sliding glass doors must remain permanently locked at 4 inches.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed phone unable to receive incoming calls. Tried from ATT and Verizon phones. Permit suspension issued.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed emergency phone number posted with missing numbers. CDI- phone sign updated.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed leak at pump.
Feb 26, 2025 8 demerits · 2 violations
Inspector comments: Inspection completed with Gus Aguero and Craig Diel present.
Note: replace ring buoy prior to next inspection as it is beginning to deteriorate.
Observed 2 pool lounge chairs on deck within 6 feet of pool perimeter. CDI- relocated.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed ladder with one missing rubber end cap.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed posted phone number different than what 911 operator had on file. CDI- changed to correct phone number on sign.
Aug 14, 2024 2 demerits · 1 violation
Inspector comments: Inspection completed with Gus Aguero present.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder with one missing rubber end cap. Replace.
Feb 8, 2024 8 demerits · 2 violations
Inspector comments: Inspection completed by Konya Parker and Eli Freese.
Inspections completed with Craig Diel and Gus Aguero present.
Note: ensure temperature is being recorded daily. Pool is heated in wintertime according to CPO. Pool thermostat is set at 68F.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed pool ladder missing rubber end cap.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed body hook not securely affixed to pole. CDI- re-secured.
Feb 8, 2024 8 demerits · 2 violations
Inspector comments: **RE-ENTRY OF INSPECTION - SEE PREVIOUS FOR ORIGINAL**
Inspection completed by Konya Parker and Eli Freese.
Inspections completed with Craig Diel and Gus Aguero present.
Note: ensure temperature is being recorded daily. Pool is heated in wintertime according to CPO. Pool thermostat is set at 68F.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed pool ladder missing rubber end cap.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed body hook not securely affixed to pole. CDI- re-secured.
Aug 17, 2023 6 demerits · 2 violations
Inspector comments: Inspection completed with Craig Diel present.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed TA and CA not recorded for month of July. Improvements made for month of August, 2023 so no permit action required.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed pool ladder missing one rubber end cap. Replace.
Mar 7, 2023 10 demerits · 2 violations
Inspector comments: Inspection completed with Gus Aguero and Craig Diel present.
Intent to suspend permit issued for record keeping. Ensure main drains are checked daily and TA/CA at least weekly. Correct within 30 days or permit will be suspended.
Observed emergency phone connect when number is called. The phone stays connected for approximately 3 seconds before disconnecting/muting volume. Ensure phone remains connected until caller ends transmission. Will recheck phone upon return visit for intent to suspend.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no main drain safety checks being recorded daily. Intent to suspend issued.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed ring buoy damaged. CDI- new buoy purchased and rope attached.
Aug 23, 2022 14 demerits · 4 violations
Inspector comments: Inspection completed with Gus Aguero present. No signature due to COVID. General comment: Observed emergency phone connect when number is called. The phone stays connected for approximately 3 seconds before disconnecting/muting volume. Ensure phone remains connected until caller ends transmission.
Intent to suspend issued for expired chemical reagents and auto chlorination system remaining on when pump has no circulation. Correct within 30 days.
Replace missing equalizer line plugs inside skimmers.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Observed expired chemical reagents. Replace within 30 days. Intent to suspend issued.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 out of 2 total missing weirs. CDI- replaced.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed 1 missing rubber end cap on ladder.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation. Observed automatic chlorination system remains on and dispensing chlorine when pump has no circulation. Intent to suspend issued. Correct within 30 days.
Mar 4, 2022 2 demerits · 1 violation
Inspector comments: Inspection completed with Craig Diel present. No signature due to COVID.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder missing 1 rubber endcap.
Jul 28, 2021 10 demerits · 2 violations
Inspector comments: Inspection completed with Gus Aguero present. No signature due to COVID.
General comment: Observed emergency phone connect when number is called. The phone stays connected for approximately 5 seconds before disconnecting/muting volume. Ensure phone remains connected until caller ends transmission.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.0. CDI- corrected to 7.2.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing out of 2 total.
Jan 26, 2021 0 demerits · 0 violations
Inspector comments: Inspection completed with Craig Diel. No signature due to COVID-19.
General comment: Observed emergency phone connect when number is called. The phone stays connected for approximately 5 seconds before disconnecting/muting volume. Ensure phone remains connected until caller ends transmission.
Minor leak at feature pump observed. Repair.
No violations were recorded for this inspection.
Sep 1, 2020 20 demerits · 4 violations
Inspector comments: Inspection completed with Gus Aguero on-site. No signature due to COVID-19.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.0. CDI- corrected to 7.2.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope not connected to ring buoy. CDI- rope was reattached.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm. Observed one sliding window from club house area that leads onto pool deck not limited to 4" or self-closing/audibly alarmed. CDI- limiter installed during inspection to prevent window from opening.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation. Observed automatic feeder system not shut off when pump has no circulation. Intent to suspend the permit issued.
Apr 15, 2020 10 demerits · 2 violations
Inspector comments: No signature due to COVID-19.
Note: observed water lounge chairs outside of pool and within 6 feet of pool deck during inspection. PIC indicated this was done to clean pool floor underneath chairs. Chairs were placed back into pool on lounge pad during inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed one weir missing out of 2 total.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope connected to ring buoy at 27 feet. CDI- rope was adjusted to 30 feet.
Sep 30, 2019 10 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
OBSERVED SOME GAPS IN SEPTEMBER RECORDS. ENSURE ALL DAILY AND WEEKLY CHECKS ARE RECORDED PROPERLY. NO PERMIT ACTION TAKEN.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
OBSERVED THROW ROPE ROTTED TO BREAKING POINT. NEW ROPE ATTACHED AND MADE 30 FEET LONG AS REQUIRED FOR THIS POOL. -CDI
Feb 18, 2019 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED
POOL DOES NOT ALLOW NIGHT SWIMMING.
No violations were recorded for this inspection.
Aug 14, 2018 0 demerits · 0 violations
Inspector comments: No violations noted.
No violations were recorded for this inspection.
Apr 4, 2018 14 demerits · 3 violations
Inspector comments: County Permit sticker #18-600027 was issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed cyanuric acid not recorded weekly as required. Test and record 1 time a week. 100ppm max for cyanuric acid, do not allow cyanuric acid to exceed 100ppm. Other records were properly kept.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 weir missing. Weir was replaced. -CDI.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed ring buoy throw rope to not be attached. Throw rope was attached and made to be 30ft. as required for this pool. -CDI.
Oct 4, 2017 10 demerits · 2 violations
Inspector comments: G.C. Feature pump has been changed to Pentair Intelliflo 2 VST Variable speed pump set on speed 2 running at 1500RPM. Provide MCHD with an In-Field Plan Review sheet and an updated PDSC form reflecting the change. Provide before 10/12/17.
#3 · Water quality: pool water pH −6
Observed pH to be 7.0 upon arrival. -C.D.I. pH was corrected to 7.2. 7.2-7.8 is required.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed cyanuric acid and total alkalinity not recorded weekly as required. Test and record 1 time a week. 100ppm max for cyanuric acid, do not allow cyanuric acid to exceed 100ppm.
Jun 23, 2017 8 demerits · 2 violations
Inspector comments: Observed four main drain covers in pool as well as five water features (small fountains near the in-pool chaise lounges). In pump room, found feature pump had no model number listed. Main pump and motor were WhisperFlo WFE-4 rather than 8 and motor was 1 HP rather than 2. Called Tim to ask for guidance. He said to approve and confirm with Katie next week. Took photos of all and will use when consulting with Katie.
#3 · Water quality: pool water pH −6
Observed pH at start of inspection meassured 8.2. Corrected during inspection to 7.8.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Acid and chlorine tanks stored in pump room. Move to chemical storage room.
Oct 20, 2016 14 demerits · 4 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Temperature not recorded daily. Record daily. Alkalnity and acid not recorded weekly. Some weeks missing. Record weekly.
#22 · Premises: emergency telephone provided −6
Phone number incorrect at pool phone. 911 has 643 instead of 603. Corrected with temporary signage during visit. Provide permanent signage by next inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pool had liquid chlorination and acid feeder installed from original inspection. Acid and chlorine tanks stored in pump room. Move acid and chlorine tanks to chemical storage room.
Sodium bicarb stored on floor of chemical storage room. Keep all storage up off the floor.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Backflow preventor missing off of hose bib in pump room. Provide backflow prevention device.
Jun 17, 2016 22 demerits · 5 violations
Inspector comments: 8) Observed both equalizer lines now blocked and plastered over at the wall.
11) Observed ladders and handrails now secure.
29) Observed soap and toilet paper in restrooms.
Permit issued with the following conditions.
- No night swimming
- Sliding doors must remain permenantly locked at 4 inches.
#3 · Water quality: pool water pH −6
pH > 8.4. Maintain between 7.2 and 7.8. Corrected to 7.4.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Equalizer lines plugged at the wall. Provide updated PDSC form. Form submitted and approved.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One basket dirty. Clean regularly. Cleaned by operator.
Water level too high for one of the skimmers to act effectively. Maintain proper water level for both skimmers. Corrected by operator.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Workers making fixing portions of the deck around the outer portions of the pool deck. Pool to remain closed until work is complete or areas are roped off.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. Maintain at 110F or less. Corrected by operator.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ENCORE AT SOUTHPARK, THE” or State ID 2060530363). Inspection type (routine vs. follow-up) is not published in the county's data.