10demerits
RESIDENCE AT SOUTH PARK, THE
4300 SHARON RD, Charlotte, NC 28211
Year-Round Swimming Pool · NC permit/State ID 2060530366
Latest result10 demerits
Last inspectedOct 9, 2026
Inspections on record23
On record sinceNov 8, 2016
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Nov 8, 2016Lower is betterOct 9, 2026
Inspections & violations
Oct 9, 2026 10 demerits · 3 violations
Inspector comments: INTENT TO SUSPEND issued today for the following:
- Observed flow meter stuck and unable to get reading of flow.
Facility has 30 days to be in compliance.
NOTE - NOT APPROVED FOR SALT AS PRIMARY CHLORINATION.
NO NIGHT SWIMMING.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
Observed one of the two weirs removed from hinges.
Repair so weir is fully intact.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep the flow meter operational.
Observed flow meter stuck and unable to get reading of flow.
INTENT TO SUSPEND ITEM.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Observed glass oil diffuser located inside female restroom.
Remove glass from restroom to prevent hazards.
Mar 19, 2026 14 demerits · 4 violations
Inspector comments: Inspection performed with Shane Mills.
Observed flow meter non-operational and doors to enter pool are not self latching. Shown to operator. ITS issued. This must be repaired within 30 days. ITS issued. This must be repaired within 30 days.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 out of 2 weirs missing.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Doors to enter pool are not self latching. Shown to operator. ITS issued. This must be repaired within 30 days.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non-operational. ITS issued. This must be repaired within 30 days.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Bags of chemicals observed stored on floor in chemical storage room.
Sep 10, 2025 6 demerits · 1 violation
Inspector comments: Inspection completed with Kristen Roberts and Shane Mills present.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed incorrect phone number posted. CDI- correct phone number posted.
Feb 26, 2025 0 demerits · 0 violations
Inspector comments: Inspection completed with Shane Mills present.
No violations noted during inspection.
No violations were recorded for this inspection.
Aug 13, 2024 8 demerits · 2 violations
Inspector comments: Inspection completed with Shane Mills and Sebastian Lee present.
Intent to suspend permit issued for missing triangular paver next to pool. Replace.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 out of 2 weirs missing.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed missing triangular paver piece next to pool. Intent to suspend permit issued.
Feb 28, 2024 0 demerits · 0 violations
Inspector comments: Inspection completed with Chris Wilcox present.
No violations noted during inspection.
No violations were recorded for this inspection.
Oct 3, 2023 4 demerits · 1 violation
Inspector comments: Inspection completed with Shane Mills present.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non-operational.
Mar 29, 2023 0 demerits · 0 violations
Inspector comments: Inspection completed with Chris Wilcox and Shane Mills present.
General comment. Observed total alkalinity and cyanuric acid not being recorded at least weekly. Ensure this is recorded weekly. Some records of total alkalinity and cyanuric so intent to suspend not warranted.
No violations were recorded for this inspection.
Oct 5, 2022 16 demerits · 3 violations
Inspector comments: Inspection completed with Kristen Roberts present.
Immediate suspension issued for non-operational emergency phone and damaged rope and ring buoy. Contact Eli Freese at 704.621.2298 once repaired to re-open pool. Pool to remain closed until items are corrected and verified.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed ring buoy beckets and rope beginning to fray. Replace. Immediate suspension issued.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone non-operational. Immediate suspension issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non-operational.
.2518(e) Provide a spare basket for pump. Observed no spare pump basket.
Apr 14, 2022 8 demerits · 2 violations
Inspector comments: Inspection completed with Chris Wilcox present.
Chris indicated the main drains were replaced March, 2022. New drain covers installed are same model as previously installed (Waterway 640-472x). Submit pool drain suction compliance (PDSC) form to health department for review and approval prior to April 30, 2022 or permit may be withheld. Contact Eli Freese at 704.621.2298 with questions.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed 1 skimmer cutout with depression of approximately 1/2 inch below pavers. E. Freese will make return visit after 4/30/2022 to verify correction.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non-operational flow meter.
.2518(e) Provide a spare basket for pump. Observed no spare pump basket.
Oct 19, 2021 4 demerits · 1 violation
Inspector comments: Observed emergency telephone functioning properly when dialing 911 (correct information is on file). The phone could not be connected to when attempting to call the emergency phone number. Ensure the phone is capable of sending and receiving calls. Return visit in 10 days to ensure emergency phone is capable of receiving calls.
Visit conducted with Chris Brackett present. No signature due to COVID.
Note: CONSTRUCTION VISIT REQUIRED - 2021. PROJECT 424653 - POOL AMENITY REVIEW FOR THE RESTROOMS AND BOTH AQUA LOUNGES. NO PLUMBING WORK DONE. Work has not begun on project yet, expected to begin work in November 2021.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non-operational.
Apr 16, 2021 18 demerits · 4 violations
Inspector comments: Inspection completed with Chris Wilcox present. No signature due to COVID-19.
Intent to suspend issued for potential trip hazards on pool deck concrete pavers (no more than 1/2 inch offset allowed) and automatic chlorination system not shutting off when pump has no power. Correct items within 30 days then contact Eli Freese at 704.621.2298 to have intent to suspend lifted.
**NOTE** Facility is planning to remove gates at entryway to pool and use glass paneled doors as part of pool barrier. These doors are self-closing, self-latching, and are on a magnetic locking system. The magnetic locking system has a 12-hour backup battery installed. This battery system was tested and verified to allow doors to remain closed even if power is lost.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.0. CDI- corrected to 7.2.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed vacuum port without cap installed, suction was not active. CDI- cap was replaced.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed concrete pavers offset causing a ~1 inch gap between pavers. Intent to suspend issued. Correct within 30 days.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation. Observed automatic feeder system not turn off when pump has no circulation/power. Intent to suspend issued. Correct within 30 days.
Oct 16, 2020 0 demerits · 0 violations
Inspector comments: On-site visit with Chris Wilcox. No signature due to COVID-19.
On-site visit to ensure pool has adequate chlorine. Obserceved chlorine at 6.0ppm. Immediate suspension lifted. Permit placed in 'A' status.
No violations were recorded for this inspection.
Oct 16, 2020 0 demerits · 0 violations
Inspector comments: On-site visit with Chris Wilcox. No signature due to COVID-19.
ITS issued for "WARNING NO LIFEGUARD ON DUTY" sign posted in 2 inch lettering. Provide sign in 4 inch lettering. This was mentioned on inspection report from 10/15/2020. Pool placed in 'W' status. Correct within 30 days.
No violations were recorded for this inspection.
Oct 15, 2020 10 demerits · 2 violations
Inspector comments: Inspection completed with Chris Wilcox. No signature due to COVID-19.
Immediate suspension issued for 0.0ppm chlorine in pool.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0.0ppm. Immediate suspension issued.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed 'warning no lifeguard on duty' sign in 2 inch lettering. Ensure lettering is 4 inches.
Apr 15, 2020 4 demerits · 1 violation
Inspector comments: No signature due to COVID-19.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non-operational.
Sep 30, 2019 14 demerits · 3 violations
Inspector comments: OBSERVED POOL TO HAVE 2 AQUASTAR 6HP EQUALIZER LINE COVERS. AQUASTAR HAS CHANGED THE RATING FOR THESE TO 92GPM ON THE POOL WALL. THESE COVERS IN THIS POOL EXPIRE IN MAY 2020. WHEN THEY ARE REPLACED, ENSURE THAT REPLACEMENT COVERS MEET THE FLOW REQUIREMENTS FOR THE POOL PUMP SYSTEM. AQUASTAR 6HP COVERS MAY NO LONGER BE SUITABLE DUE TO THE NEW FLOW RATING.
#3 · Water quality: pool water pH −6
Observed pH to be lower than 6.8. As the scale in the inspection kit does not provide a metric for values lower than 6.8, it can only be stated that the pH was lower than 6.8. 7.2-7.8 is required for safety. Observed pH corrected during the inspection to 7.3. No permit action.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed log book record missing the entries for 9/28/19 and 9/29/19. pH, disinfectant residual, water temperature and main drain/EQ line covers must be checked and recorded every day the pool is open. No permit action taken, the other days were properly recorded.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed a line of deck chairs at the end of the pool to be only 4 feet away from the water edge. Items must be at least six feet away from the water edge for safety should someone trip and fall. That way they do not strike the head in the fall, and tumble into the water to drown. This exact violation was recored on the inspection dated 3/26/19 and was noted to have been corrected on 4/26/19. Items were moved to safe locations giving 6 feet of clearance around the pool edge. Do not move items back into improper positions around the pool. Failure to respect this rule will result in permit suspension and pool closure. No permit action taken.
Mar 26, 2019 12 demerits · 3 violations
Inspector comments: OBSERVED POOL TO HAVE 2 AQUASTAR 6HP EQUALIZER LINE COVERS. AQUASTAR HAS CHANGED THE RATING FOR THESE TO 92GPM ON THE POOL WALL. THESE COVERS IN THIS POOL EXPIRE IN MAY 2020. WHEN THEY ARE REPLACED, ENSURE THAT REPLACEMENT COVERS MEET THE FLOW REQUIREMENTS FOR THE POOL PUMP SYSTEM. AQUASTAR 6HP COVERS MAY NO LONGER BE SUITABLE DUE TO THE NEW FLOW RATING.
INTENT TO SUSPEND ISSUED. 30 DAY DEADLINE EXPIRES 4/25/19. CONTACT C. ELMORE AT 704-507-6814 WHEN CORRECTIONS ARE COMPLETED.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
OBSERVED A DEPTH MARKER/NO DIVING MARKER TO BE WORN TO THE POINT OF NEEDING TO BE REPAINTED. CORRECT THE MARKER. I.T.S. ISSUED.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
OBSERVED GATE HANDLES ON THE GATES TO BE BELOW 40 INCHES FROM THE DECK. GATE HANDLES THAT ARE BELOW 40" MUST BE EITHER RAISED TO 40" OR PROVIDED WITH COVER THAT TOPS THE ENTIRE HANDLE AND ANGLES DOWN AT A 45 DEGREE ANGLE TO ELIMINATE THE HANDLE AS A POSSIBLE FOOTHOLD. ALSO OBSERVED A CHEST SET NEXT TO THE FENCE AT THE FRONT GATE. THIS PROVIDES A FOOTHOLD TO CLIMB OVER THE FENCE. REMOVE THE CHEST FROM THIS LOCATION. I.T.S. ISSUED.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
OBSERVED DECK CHAIRS TO BE CLOSER THAN 6 FEET TO THE POOL EDGE. ITEMS MUST BE KEPT BACK AT LEAST 6 FEET FROM THE POOL EDGE FOR THIS POOL. I.T.S. ISSUED.
Oct 18, 2018 34 demerits · 9 violations
Inspector comments: Note: Pool not approved for night swimming. Per manager, pool operates dawn to dusk.
Pool not approved for salt as primary chlorination. Chlorination must occur through approved chlorinator.
Assure tempered glass in fire pit.
Immediate Suspension issued for emergency phone. Once operable, contact Katie at 704-309-5494 to schedule a return visit to the swimming pool to re-open. Pool closed signs posted at time of inspection.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Depth marker and no diving markers wearing off in multiple locations.
.2523(c) Depth markers shall be 4 inches in height and of a contrasting color with the background, clearly visible.
.2523(d) No Diving markers shall be written in four inch letters or international 6"x6" no diving in red and black on a white background.
Intent to Suspend items.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed greater than 10 ft between handrails at sun shelf and steps. Pool built prior to 2010. .2521(b) Steps greater than 20 ft in width shall have one handrail every 10 ft.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One fitting missing from pool wall. Replace pool return fitting.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
Intent to Suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy rope >23 ft. Corrected during inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed offsets presenting trip hazards at pavers on either side of swimming pool. Eliminate offsets. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Intent to Suspend item.
#22 · Premises: emergency telephone provided −6
Emeregency phone not operable. Would not connect to 911. Could not verify address and phone number. Immediate Suspension issued.
.2530(a) Emergency phone shall remain operable.
.2530(a) Pool telephone shall be capable of directly dialing 911 or another emergency notification system.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational.
Intent to Suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Floor drain covered in pump room. .2533(d) Provide drain in pump room floor.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Hose bib in pump room and in restrooms without backflow preventor. .2512(b) Water introduced into the pool, either directly or by the circulation system, shall be supplied through an air gap, anti-siphon vacuum breaker, or backflow preventer.
Apr 19, 2018 18 demerits · 4 violations
Inspector comments: Maintain chlorine at least 1.0ppm. Observed chlorine at 0ppm. The State pool permit is suspended. Immediate Suspension items must be corrected and verified by your inspector before a new 2018 operating permit will be issued. Your pool may not operate until the Immediate Suspension items have been corrected. Contact Arlene Lawrence at 704-617-3068 when items are corrected.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0ppm. (Immediate suspension issued).
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed debris at bottom of pool.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed chairs as close as 5ft from edge of pool. CDI: chairs were moved back during inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter not working. Repair.
Nov 20, 2017 36 demerits · 8 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Daily and weekly required tests must be done with liquid test kit. Strips are in use currently. The strips cannot be used for the recorded daily and weekly tests. Only for extra, unofficical spot checks.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Observed PDSC data on file with Health Department not to match pump for fountain feature in the system. The fountain pulls off of the main drain system. The PDSC data states the fountain pump is a Whisperflow WFE-12 3HP pump. The pump observed is an Intelliflow Varible speed 3HP pump. The information sent to the Health Department and the equipment in use must match. Pool is closed untill updated PDSC form is sent to Katie Wilson for approval. I.S. Issued. .
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed some of the painted "NO DIVING" symbols to have become faded and worn. Re-paint the "NO DIVING" and depth marker sysmbols that have become worn/faded to return them to their previous state.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring Buoy throw rope is to be 23 feet long at this pool. Rope was observed to be 24 feet long. Rope was shorted to 23 feet. -C.D.I.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gate not fully self-closing. Staff member corrected the gate. C.D.I.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs too close to the water. Pool side furniture must be at least 6 feet back from the water edge of the pool. Furniture was moved.
#18 · Premises: lifeguards present or warning signs posted −4
Observed "WARNING NO LIFEGUARD ON DUTY" sign to be in 2 inch high letters. The law requires the letters of the sign to all be 4 inches high. A sign with "WARNING NO LIFEGUARD ON DUTY" all in 4 inch high letters must be provided.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck. Repair it.
Feb 14, 2017 10 demerits · 3 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed debis on pool floor. Keep pool floor free of debris.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs within 6 ft of pools edge/ Maintain 6ft of deck clearance at all points.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed non pool items being stored in pump room. Eliminate storage of non pool items in pump room.
Nov 8, 2016 8 demerits · 2 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed minor amount of debris on pool floor. Keep floor free of debris.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chiars within 6ft of pools edge. Maintain 6ft of deck clearance at all points.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RESIDENCE AT SOUTH PARK, THE” or State ID 2060530366). Inspection type (routine vs. follow-up) is not published in the county's data.