12demerits
AQUA-TOTS SWIM SCHOOLS
1709 MATTHEWS TOWNSHIP PKY, Matthews, NC 28105
Year-Round Swimming Pool · NC permit/State ID 2060530392
Latest result12 demerits
Last inspectedJan 14, 2026
Inspections on record19
On record sinceMar 2, 2017
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Mar 2, 2017Lower is betterJan 14, 2026
Inspections & violations
Jan 14, 2026 12 demerits · 4 violations
Inspector comments: Inspection completed with Kaylee Criscione and Brianna Hernandez present.
Intent to suspend permit issued for items listed below. Correct within 30 days or pool permit may be suspended.
1. New heater installed for pool on or around December 2025. EHS could not verify electrical permit information while on site. Provide electrical permitting information or complete electrical inspection if not completed already.
2. Pool heater thermostat is not protected in a way that it is inaccessible to the general public. Ensure the heater thermostat controls are protected from general public by making inaccessible.
3. Trip hazard on pool deck near center column exists. Square black cap cover on pool deck is in poor repair and no longer sufficient to cover opening in pool deck. Repair or replace.
Contact Eli Freese with questions at 704.621.2298.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 of 5 total weirs missing. Replace.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2525(b) Heaters shall be equipped with thermostatic controls capable of assuring that the maximum operating temperature of heated public swimming pools other than spas does not exceed 90 degrees Fahrenheit. Such controls shall be accessible only to the operator. Observed heater controls easily accessible to public. Intent to suspend permit issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room unlocked while not in active use.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water at shower heads shall not exceed 110 F. Observed water coming out of shower at 116F.
Jul 29, 2025 16 demerits · 4 violations
Inspector comments: Inspection completed with Donivan Wynn present.
Intent to suspend permit issued for 2 doors not self-latching (1 near back office, other door at side of building). Correct within 30 days.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 6.8. CDI- adjusted to 7.2.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 of 5 weirs missing. Replace.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed door near back office not self-latching and door at side of building also not self-latching. Intent to suspend permit issued. Correct within 30 days or permit may be suspended.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room unlocked while not in use.
Jan 29, 2025 4 demerits · 1 violation
Inspector comments: Inspection completed with Kaylee Criscione present.
Note: ITS issued for door near office not self-latching. Also observed screws that connect body hook to pole in poor repair (extensive rust). Replace screws and ensure screw threading is on the outside of the pole and away from the body hook scoop.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed door near office to pool deck not self latching. Intent to suspend permit issued. Correct within 30 days or permit may be suspended.
Aug 15, 2024 6 demerits · 2 violations
Inspector comments: Inspection completed with Donivan Wynn present.
Note: observed body hook bolts that attached to pole rusted. Recommend replacing.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non operational flow meter.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room door unlocked and propped open while not in use.
Jan 23, 2024 24 demerits · 5 violations
Inspector comments: Inspection completed with Tere Conner present.
Intent to suspend issued for no main drain safety checks being recorded.
Replace emergency phone within 30 days due to excessive amounts of static/white noise during calls.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.2. CDI- adjusted to 76.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no main drain safety checks being recorded in logs. Intent to suspend permit issued. Correct within 30 days.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed area of pool deck near locker room door with damaged plastic floor grating. Repair.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed phone operational however excessive amounts of static/white noise were heard. The 911 operator also indicated the phone was very ‘static’ sounding. Replace phone within 30 days.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational.
Aug 24, 2023 6 demerits · 2 violations
Inspector comments: Inspection completed with Tim Brooks and Grant Gidley present.
Observed one set of doors leading onto pool deck self-closing and self-latching however push bars are sticking on occasion. EHS recommends repairing/replacing push bars so they do not stick.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non-operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room unlocked.
Feb 16, 2023 6 demerits · 2 violations
Inspector comments: Inspection completed with Jessica Brewer present.
Note: The health department recommends removing/relocating activity items around pool when not in use.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non-operational flow meter.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room door propped open and unlocked during inspection.
Nov 2, 2022 0 demerits · 0 violations
Inspector comments: No Violations Noted.
Pump and Main drains were verified.
No violations were recorded for this inspection.
Jan 6, 2022 4 demerits · 1 violation
Inspector comments: CPO AGREED TO EMAIL COPY OF REPORT
NO SIGNATURE DUE TO COVID-19 PRECAUTIONS.
CONTINUE TO FOLLOW ALL RELEVANT COVID RULES
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed facility not currently keeping records for main drain checks due to a recent modification of the computer record keeping system. ITS issued, 30 days expires February 5th, C Elmore will follow up on or around that date.
Oct 25, 2021 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED.
STAFF AGREED TO EMAIL COPY OF REPORT
NO SIGNATURE DUE TO COVID-19 PRECAUTIONS.
CONTINUE TO FOLLOW ALL RELEVANT COVID RULES
BE AWARE THAT A CPO MUST VISIT THE POOL EVERY DAY THE POOL IS OPEN.
No violations were recorded for this inspection.
Jan 19, 2021 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED
“issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
OBSERVED PROPER COMPUTER ENTRY TOOLS TO ENTER LOGS AND PROPER LOG BOOK EXCEPT FOR THE DAILY MAIN DRAIN CHECKS, WHICH APPEAR TO BE ENTERED INTO THE COMPUTER, BUT COULD NOT BE DISPLAYED AT THE TIME OF INSPECTION.
No violations were recorded for this inspection.
Oct 28, 2020 4 demerits · 1 violation
Inspector comments: OBSERVED 911 EMERGENCY PHONE IN POOL ENCLOSURE TO FAIL TO WORK WHEN FIRST TESTED. PHONE WAS DEAD WITH NO DIAL TONE. PHONE WAS FOUND TO BEGIN TO WORK PROPERLY AFTER MANIPULATION OF THE HANG-UP BUTTON. PHONE FUNCTIONED PROPERLY AFTER THAT. AS THE PHONE DID WORK, THIS WAS NOT LISTED AS A VIOLATION, HOWEVER THIS PHONE SHOULD BE CHECKED REGULARLY TO ENSURE IT FUNCTIONS. AS IT MAY BE IN THE EARLY STAGES OF FAILING, IT IS RECOMMENDED THAT IT BE CHECKED DAILY TO ENSURE IT DOES NOT FAIL TO FUNCTION SHOULD IT BE NEEDED IN AN EMERGENCY.
“issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
#5 · Water quality: daily written records of water quality and test kit kept on site −4
pH, chlorine, and main drains must be checked once a day and recorded every day the pool is open. Total Alkalinity and Cyanuric Acid (if Cyanuric Acid is in use) must be checked once a week, 100ppm maximum for Cyanuric Acid. Observed gaps in the log book record. Keep proper records for all daily and weekly requirements. No Permit Action taken.
Jan 15, 2020 0 demerits · 0 violations
Inspector comments: No Violations Noted
It is strongly recommended that the initials of the staff member doing the recording be the initials noted for the daily log checks.
No violations were recorded for this inspection.
Aug 27, 2019 0 demerits · 0 violations
Inspector comments: G.C. ENSURE THAT THROW ROPE DOES NOT TANGLE AND PREVENT DEPLOYMENT.
NO VIOLATIONS NOTED.
No violations were recorded for this inspection.
Feb 13, 2019 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED.
No violations were recorded for this inspection.
Nov 8, 2018 4 demerits · 1 violation
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed underwater pool light pulled away from the pool wall. Observed another underwater pool light to be loose and shiftable on the wall. Repair the lights so that they are secure to the pool wall. I.T.S. issued, facility has 30 days from today to make the repair or the pool will be closed until the corrections are made. Expires 12/8/18.
Feb 15, 2018 4 demerits · 1 violation
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed 1 return fixture to be missing its fitting. Replace the fitting.
Nov 13, 2017 22 demerits · 5 violations
#4 · Water quality: water temperature of heated pool −6
Observed water to be 92.2F. Heated pool must be 90.0F or less. Pool heater was switched off and water temperature was brought down. -C.D.I.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed one return fitting to be missing. Replace the fitting.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed one of the doors to the deck not self-closing/self-latching. All ingress/egress doors onto the deck must be self-closing/self-latching or be alarmed with an audible alarm which sounds upon opening. Correct the door. -I.T.S. Issued, expires 12/13/17.
#22 · Premises: emergency telephone provided −6
Observed 911 phone non-functional. Desk phone was set up as 911 phone and verified with 911 services
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed acids and bases stored with containters in contact in the chemcial room. Store them separated to prevent mixing and chemical reaction.
Mar 2, 2017 22 demerits · 5 violations
Inspector comments: 4) Pool not yet heated. Maintain at or below 90F.
8) Pool built without equalizer lines. Pool has an autofill. Ensure proper water levels are maintained.
Pool permit will be issued once building and electrical finals have passed.
#3 · Water quality: pool water pH −6
pH 6.8. Maintain between 7.2 and 7.8. Corrected to 7.3.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope not attached to ring buoy. Corrected by operator.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
A few of the doors not self-closing and self-latching. Ensure that all doors are self-closing and self-latching or attended. Corrected by operator.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repaired by operator.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Vacuum and main drain piping not labeled. Corrected by operator.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “AQUA-TOTS SWIM SCHOOLS” or State ID 2060530392). Inspection type (routine vs. follow-up) is not published in the county's data.