0demerits

REGENCY AT PALISADES - INDOOR POOL

Name: Regency at Palisades - Indoor Pool
Address: 15705 Lake Ridge Rd, Charlote, NC, 28278, US

15705 LAKE RIDGE RD, Charlote, NC 28278

Year-Round Swimming Pool · NC permit/State ID 2060530411

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Latest result0 demerits

Last inspectedSep 16, 2026

Inspections on record20

On record sinceJun 16, 2017

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

Jun 16, 2017Lower is betterSep 16, 2026

Inspections & violations

Sep 16, 2026 0 demerits · 0 violations

Inspector comments: Conducted inspection with CPO. All items in compliance. Pool remains on A status and in good standing. DRAIN COVERS EXPIRE APRIL 8TH 2027 CENTER DRAIN IS HYDROSTAT WITH VGBA 2017 DRAIN COVER. NOTE - SLIDING GLASS DOORS ARE NOT PART OF PERIMETER FENCING FOR POOL. ALL PERIMETER FENCING SURROUNDS INDOOR OUTDOOR AND SPA. CLUBHOUSE DOORS MUST SELF-LATCH SELF CLOSE. BUILT WITHOUT EQUALIZERS Const. Date: 6/8/2017 Rope Length: 25' Night Swim?: Yes (indoor)

No violations were recorded for this inspection.

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Mar 26, 2026 16 demerits · 4 violations

Inspector comments: Issued 30 Day Intent to Suspend (ITS) for back gate. Contact Marie Daley 704-507-6806 to lift ITS. “W” status. Inspection with Ariel Humphrey and Gage Carnrike Lighting verified

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Back gate not latching. .2537(b) All gates and doors shall be self-closing, self-latching. *permit item

#18 · Premises: lifeguards present or warning signs posted −4

Warning signage not permanently affixed at time of inspection. .2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed. Operator posted to wall with screw and corrected.

#22 · Premises: emergency telephone provided −6

Bench and chair in front of emergency phone. .2530(f) Emergency phone shall be accessible to all pool users. Operator moved and corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Water on floor by pump. .2533(d) Pump room floor shall be kept dry and free of standing water.

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Nov 12, 2025 2 demerits · 1 violation

Inspector comments: Inspection led by EHS Isaac under supervision of EHS Devon. Pool remains in good standing and on A status. CENTER DRAIN IS HYDROSTAT WITH VGBA[1]2017 DRAIN COVER. NOTE - SLIDING GLASS DOORS ARE NOT PART OF PERIMETER FENCING FOR POOL. ALL PERIMETER FENCING SURROUNDS INDOOR OUTDOOR AND SPA. CLUBHOUSE DOORS MUST SELF-LATCH SELF[1]CLOSE. BUILT WITHOUT EQUALIZERS Const. Date: 6/8/2017 Rope Length: 25'

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Water on floor by pump. .2533(d) Pump room floor shall be kept dry and free of standing water.

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Feb 27, 2025 10 demerits · 3 violations

Inspector comments: Intent to Suspend (ITS) for doors self-closing, self-latching or audible alarm. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS. “W” status Inspection with Jeremy Laurier Note: Main drains expire November 2026. Update PDSC and drains prior to expiration to avoid permit action.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Top door from sitting room onto balcony to pool deck, not self-closing, self-latching or alarmed. *permit item .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Chairs within 5' of pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Moved and corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Chemicals stored in pump room at time of inspection. Water on floor by pump. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(d) Pump room floor shall be kept dry and free of standing water.

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Oct 3, 2024 42 demerits · 11 violations

Inspector comments: Intent to Suspend issued for: .2535 - install flow meter on chlorinator per NSF requirement .2528 - remove pine needles so upper fence at 48" in height from ground

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Total alkalinity and cyanuric acid not recorded for one week. Ensure weekly record keeping for cyanuric acid and total alkalinity.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Etching on pool floor in multiple locations. Discoloration around drains. Continue to monitor. May require repair in future if worsens.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Step handrail loose. Tighten.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Ring buoy rope starting to degrade. Replaced with 25 ft. rope during site visit.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Top door not self-closing, self-latching. Corrected during the inspection. Barrier near step area with pine noodles and barrier not 48" in height. Intent to Suspend issued.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Deck furniture <5 ft. to pool edge - bench. Maintain 5 ft. clearance around indoor pool.

#22 · Premises: emergency telephone provided −6

Address and phone number faded off of emergency sign. Corrected during the inspection.

#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4

Accu-tab chlorinator installed without flow meter. Not original construction. Provided by operator. Install flow meter. Intent to Suspend issued.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Small leak at flow meter. Repair leak.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Floor wet in pump room due to leak at flow meter. Keep floor dry.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Shower in men's indoor restroom with build-up. Keep fixtures clean.

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Apr 19, 2024 10 demerits · 2 violations

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

FLOOR DISCOLORED, SOME MARKINGS FADING.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

RING BUOY GRAB ROPE MISSING -- REPLACED WITH NEW

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Sep 13, 2023 10 demerits · 3 violations

Inspector comments: Flow meter starting to fade. Advised replacing to ensure readings.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records missing weekly alkalinity and temperature. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked, added and corrected.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Observed entry handrail. Keep tight and in good repair. .2521 Install ladders per manufacturer instructions.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

One gate by indoor pool not latching at time of inspection. One door not latching by indoor pool. .2537(b) All gates and doors shall be self-closing, self-latching. Operator adjusted and corrected.

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Jan 19, 2023 12 demerits · 3 violations

Inspector comments: Inspection conducted with Patrick Hurst and Danielle Dillane

#5 · Water quality: daily written records of water quality and test kit kept on site −4

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

One gate by indoor pool not latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. Operator adjusted and corrected.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not operational at time of inspection. .2518(g) Keep flow meter operational. Operator adjusted and corrected.

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Sep 8, 2022 16 demerits · 5 violations

Inspector comments: Flow meter at indoor pool fading. Replace by next year. David John present

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records missing weekly alkalinity and cyanuric acid checks and temperature. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked, added and corrected.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Some doors from clubhouse (one from fitness/classroom one from upstairs) not latching or alarmed. One gate by outdoor pool not latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Operator adjusted and corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Chairs within 5' of pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Moved and corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Dry chemicals stored on floor in chemical storage. Chemicals stored in pump room at time of inspection. Some items within 3' of equipment in pump room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Men's restroom soiled. .2526(m) Keep restrooms and fixtures clean and in good repair.

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Jan 5, 2022 12 demerits · 4 violations

Inspector comments: 30 Day Intent To Suspend (ITS) for gates self-closing self-latching. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS. Note: Main drains expire April 2022. Update and submit PDSC for approval PRIOR to expiration to avoid permit action. Inspection with David Johnson and Scot Lyall No signature due to COVID

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Observed one ladder loose at deep end. Keep tight and in good repair. .2521 Install ladders per manufacturer instructions.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

One gate by AC unit not closing and not latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. *Permit item.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Chairs within 5' of pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Moved and corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

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Oct 14, 2021 16 demerits · 4 violations

Inspector comments: 30 Day Intent to Suspend (ITS) for gates and doors onto pool deck. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS. "W" ITS Main drains (2 Aquastar WAV12WR) expire April 2022, replace and submit updated PDSC for approval prior to expiration to avoid permit action. Inspection with Mike Henson No signature due to COVID

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Some doors from clubhouse (one from fitness/classroom one from upstairs by fireplace/poker area) not latching or alarmed. One gate by outdoor pool not latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. *Permit restriction includes all doors self-closing, self-latching onto pool deck from clubhouse. Permit item.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Bench within 5' of pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Moved and corrected.

#22 · Premises: emergency telephone provided −6

Signage faded for emergency phone, unable to clearly read callback number. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator wrote in and corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Dry chemicals stored on floor in chemical storage. Chemicals stored in pump room at time of inspection. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.

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Mar 16, 2021 16 demerits · 5 violations

Inspector comments: 30 Day ITS for records, weirs and plugging skimmer equalizers under skimmer. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS. Changed to "W" Intent to Suspend Inspection with Belynda Tharpe and Bob from HOA No signature due to COVID Inspection to Belynda Tharpe tlong@swimclubmanagement.com

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records missing weekly alkalinity checks for last few weeks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *30 Day Intent to Suspend (ITS) item.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

2 of 3 weirs missing at time of inspection. .2518(k) Replace missing weirs. *30 Day Intent to Suspend (ITS) item. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.

#12 · Pool maintenance: inlets and other fittings in place and in good repair −4

Plugs missing inside of skimmers, plastered on wall. Plug per State Recommendations. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. *30 Day Intent to Suspend (ITS) item. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Outside restrooms with water off for season and men's restroom soiled. .2526(m) Keep restrooms and fixtures clean and in good repair.

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Aug 27, 2020 8 demerits · 3 violations

Inspector comments: No signature due to COVID-19. Inspection with: Mike Gillis, Kenny Bienkowski Report to: INSPECTIONS@TRIDENTPOOLGROUP.COM; Mike Gillis ; Belynda Tharpe

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

One weir missing at time of inspection. .2518(k) Replace missing weirs. Lack of severity does not warrant permit action at this time.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Observed one ladder loose at deep end. Keep tight and in good repair. .2521 Install ladders per manufacturer instructions.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Dry chemicals stored on floor at time of inspection. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.

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Apr 29, 2020 18 demerits · 5 violations

Inspector comments: Issued 2021 annual permit sticker. "A" Open for Business, valid permit, with condition of staying closed to public by Executive Order-120, or other Orders, outlined in permit. Night Swimming permitted (indoor pool). Clubhouse Doors Must Self-latch, Self-close. Operator unable to sign due to COVID-19 protocol and safety precautions to not share equipment. Inspection completed with: Mike Gillis, Belynda Tharpe and George w/ Trident pools Sent report to: inspections@tridentpoolgroup.com and Belynda.Tharpe@fsresidential.com

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Weir missing at time of inspection. .2518(k) Replace missing weirs. Operator replaced and corrected.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Buoy rope tangled at time of inspection. .2530(a) Lifesaving equipment should be conveniently located. Keep accessible. Untangled and corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Bench within 5' of pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Operator moved and corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Dry chemicals stored on floor at time of inspection. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Some furniture stored in restrooms at time of inspection. Soap missing at some sinks. .2526(j) Provide soap and soap dispenser, no glass, at each sink. .2526(m) Keep restrooms and fixtures clean and in good repair.

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Oct 9, 2019 0 demerits · 0 violations

No violations were recorded for this inspection.

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Mar 11, 2019 28 demerits · 8 violations

Inspector comments: ITS for gates/doors self-closing self-latching and permanently affixing signage.

#12 · Pool maintenance: inlets and other fittings in place and in good repair −4

Inlet fitting missing. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Operator replaced. Corrected.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Buoy rope tangled at time of inspection. Keep accessible. Operator corrected. At end of inspection, observed patron playing with buoy and rope. Please note, emergency equipment is to remain accessible in times of emergency and not for play.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Door from outside men's restroom not self-latching at time of inspection. Fence with magnalatch not self-latching at time of inspection. Class in fitness room propped door onto outside deck open. .2537(b) All gates and doors shall be self-closing, self-latching. Fitness instructor closed door. **30 Day Intent to Suspend (ITS) item. Contact Marie Daley at 704-507-6806 when corrected to lift ITS.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Bench within 5' of handrail and pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. .2522(e) Provide at least 5 ft of clear walking space around diving board, handrail, slide, or other permanent structure on a swimming pool deck. Operator moved bench. Corrected.

#18 · Premises: lifeguards present or warning signs posted −4

"WARNING NO LIFEGUARD ON DUTY" sign, not permanently affixed at time of inspection. .2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed. **30 Day ITS item.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Dry chemicals stored on floor. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Operator moved off floor. Corrected.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Water off in outside restrooms at time of inspection. Indoor restrooms operating. .2626(m) Keep restrooms and fixtures clean and in good repair.

#30 · Dressing and sanitary facilities: approved water source, no cross connections −2

Backflow prevention device removed from hose bibb in men's restroom. Provide backflow prevetion. Operator replaced. Corrected.

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Sep 6, 2018 6 demerits · 2 violations

Inspector comments: ITS for gates self-closing, self-latching.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Gates not self-closing, self-latching at time of inspection. Gates must self-close, self-latch. *30 Day Intent to Suspend item. Contact Marie Daley at 704-507-6806 when corrected to lift ITS.

#26 · Equipment room: valves and pipes identified by color codes or labels −2

Piping missing main drain, skimmer, return labels. Keep labeled.

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Feb 22, 2018 8 demerits · 3 violations

Inspector comments: ITS for doors, gates. Contact Marie Daley at 704-507-6806 when corrected to lift ITS. Drain cover in middle (3rd) for hydrostatic and not connected to pump system. Permit not posted. Keep posted. Operator posted. Corrected.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

All ground restroom doors not self-closing, self-latching. Restrooms under renovation at time of inspection. Request in-field plan review for approval of changes/alterations. *Issued 30 Day Intent to Suspend. .2537(b) All gates and doors shall be self-closing, self-latching. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Contact Marie Daley at 704-507-6806 when corrected to lift ITS.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Checmicals being stored offsite with pool management company. No designated chemical room. Pools constructed after April 1, 2004 shall provide a separate room for chemical storage.

#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2

Toilet soiled. Restrooms under renovation. No water, no showers available, no soap or paper towels. Keep clean. Provide restrooms, showers, toilets, water (110 degrees and below), soap, etc as outlined in 2526. Contact Environmental Health main line for in-field plan review and approval of renovation.

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Nov 30, 2017 4 demerits · 2 violations

Inspector comments: 16) Note: Push bar door into club house upstairs not latching at time of inspection, but door into clubhouse (outer most door did self-close, self-latch). Outer most door to women's restroom not self latching, but inside door onto pool deck self-closing, self-latching. Inner door to men's restroom (ontyo pool deck) not self latching, but outer door into restroom self-closing, self-latching. Allowed compliance for inspection due to direct routes into pool areas being self-closing self latching doors, but reccomended repairing all noted doors to self-close, self-latch or have audible alarm. 22) Emergency phone sign missing city in location. Keep complete address. Operator added. Corrected. Outdoor pool had no "Pool Closed" sign posted. Keep posted when pool is closed. This is seasonal pool. Operator posted. Corrected.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Ladder loose/ not against wall. Keep tight and in good repair.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Chemicals stored in equipment room. Pool built after 2004. Store in separate chemical room. Unable to locate permitted chemical room at time of inspection.

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Jun 16, 2017 10 demerits · 3 violations

Inspector comments: Provide chemical placard for chemical storage room. Maintain at least 5 feet clearance around the swimming pool. Grates installed over floor vents are temporary. If replaced, install with no sharp edges and no protrusions greater than 1/2". Permit issued with the following conditions: POOL BUILT WITHOUT INTEGRAL VACUUM SYSTEM. PROVIDE A VACUUM CLEANING SYSTEM.

#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6

Water too cloudy to see main drains. Maintain pool such that you can see the main drains. Corrected by operator.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Bag of sodium bicarb stored in the pump room. Store chemicals in the chemical storage room. Corrected by operator.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Light burned out in shower area of indoor women's restroom. Corrected by operator.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “REGENCY AT PALISADES - INDOOR POOL” or State ID 2060530411). Inspection type (routine vs. follow-up) is not published in the county's data.