10demerits
HOLIDAY INN EXPRESS & SUITES
6020 UNIVERSITY POINTE BLVD, Charlotte, NC 28262
Year-Round Swimming Pool · NC permit/State ID 2060530415
Latest result10 demerits
Last inspectedSep 24, 2026
Inspections on record20
On record sinceJul 11, 2017
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 11, 2017Lower is betterSep 24, 2026
Inspections & violations
Sep 24, 2026 10 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no weekly records being kept for total alkalinity. Maintain weekly records as required.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed grab rope broken on ring buoy. Corrected on site with back up buoy.
Jan 8, 2026 26 demerits · 5 violations
Inspector comments: Issued immediate suspension for chlorine, throw ropes and no number posted at emergency phone. Pool is to remain closed until items are corrected. Please call James Bjorneboe at 704-507-6820 or main office at 980- 314-1620 to schedule re-inspection.
#2 · Water quality: disinfectant residual provided by −6
Observed no chlorine in pool. Maintain chlorine at a minimum of 1.0 ppm.
.2535(4) Maintain chlorine at least 1.0 ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no records being kept for month of January. Provide daily records as required. Also ensure that weekly total alkalinity checks are being recorded.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 weir missing. Corrected onsite.
.2518(k) Replace missing weirs.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed both throw ropes excessively knotted and frayed. Both were also less than 24ft. Provide 24’ throw rope in good condition.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
#22 · Premises: emergency telephone provided −6
Observed no phone number posted at emergency phone. Provide phone number and post at emergency phone.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Jul 2, 2025 14 demerits · 4 violations
Inspector comments: Issued intent to suspend for missing weirs, and records. Please correct within 30 days. Call James Bjorneboe @704-507-6820 with any questions.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no weekly records for total alkalinity or daily records for main drain safety. Keep as records as required.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed weirs missing from both skimmers. Replace.
.2518(k) Replace missing weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder missing bottom rung. Replace.
.2521 Install ladders per manufacturer instructions.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed tables and deck chairs within 5 feet of pools edge. Maintain 5 feet of clearance at all points.
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times.
Jan 6, 2025 0 demerits · 0 violations
Inspector comments: Intent to suspend lifted. Ensure daily written records for main drain safety are being kept and weekly records for total alkalinity are also being kept. No other violations observed.
No violations were recorded for this inspection.
Dec 4, 2024 14 demerits · 3 violations
Inspector comments: Issued intent to suspend for daily (main drain checks) and weekly (total alkalinity) records not being kept. Maintain these records as required. Also issued intent to suspend for missing weir. Return visit will be made in 30 days to ensure compliance. Please call James Bjorneboe at 704-507-6820 with any questions.
Inspection led by Jeremy Stawinsky.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed missing daily drain check and weekly total alkalinity recordings. Keep and maintain these records as required. Intent to suspend item.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of 2 weirs missing. Replace missing weirs.
.2518(k) Replace missing weirs.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed both throw ropes present 20 and 21 feet in length. Throw ropes must be 24 feet in length. Corrected onsite.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Jan 30, 2024 18 demerits · 4 violations
#3 · Water quality: pool water pH −6
Observed pH at 8.0. Adjusted on site to 7.7.
.2535(1) Maintain pH at 7.2 to 7.8.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw ropes knotted and shorter that 24 feet. Corrected on site.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs within 5 feet of pools edge. Maintain 5 feet of deck clearance at all points. Corrected on site.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed leaky pipe in pump room. Repair leak.
Nov 7, 2023 20 demerits · 5 violations
Inspector comments: Issued intent to suspend for missing weirs, no total alkalinity recordings and stuck flow meter. Return visit to take place in 30 days to ensure items have been corrected. Please call James Bjorneboe at 704-507-6820 with any questions.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no weekly records for total alkalinity. Keep and records records for total alkalinity on a weekly basis.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed missing weirs in both skimmers. Replace missing weirs.
.2518(k) Replace missing weirs.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed one buoy with throw rope at 22.5 feet and additional buoy with throw rope well in excess on 24 feet. Cut rope to 24 feet on site and removed additional rinbg buoy. Maintain throw rope at 24 feet at all times.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck/inoperable. Repair flow meter.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed pump room unlocked at time of visit. Keep pump room locked when not in use.
Jan 18, 2023 10 demerits · 3 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one missing weir. Replaced on site.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed missing tread on middle rung of ladder. Replace tread.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chair and table with in 5 feet of pools edge. Maintain 5 feet of clearance at all points. Corrected on site.
Jul 28, 2022 28 demerits · 8 violations
Inspector comments: Intent to suspend issues for missing pump basket and flow meter on the chlorinator.
Inspection completed by Gracie Rutledge and Katie Rudisill.
Permit issued.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed missing weir during inspection. CPO corrected during inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Ladders shall have slip-resistant tread. Observed ladder missing slip-resistant tread on second rung. Replace missing tread.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed a rope length of 30 ft. CPO corrected rope length to requirement of 24 ft.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Observed less than 5ft of clearance around pool deck.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. Observed flow meter rusted and not operable. Flow meter installed on incorrect line. Install operable flow meter on the inlet line to the chlorinator. Intent to suspend issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. No spare pump basket on premises. CPO ordered another one during inspection. Intent to suspend item.
.2518(g) Install flow meter on return line per manufacturer instructions. Observed flow meter leaking underneath pipe. Numbers and lettering starting to fade on the flow meter. Recommend replacing if lettering worsens.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed leak in pump room creating standing water. Repair leak.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(m) Keep restrooms and fixtures clean and in good repair. Loose toilet seat found in Women's restroom. Loose handle on sink observed. tighten to keep fixtures in good repair.
Mar 10, 2022 38 demerits · 9 violations
Inspector comments: Issued immediate suspension for #1(water clarity), #3 (pH) and #15 (throw rope). Please ensure that chlorinator is working properly as chlorine pucks were observed in both skimmers. Pool is to remain closed until all immediate suspension items are correct and the chlorinator can be verified as functional. Please call James Bjorneboe @704-507-6820 once items are corrected.
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Water was cloudy. Main drains were barely visible. Correct water clarity issue. IMMEDIATE SUSPENSION ITEM.
.2535(2) Main drains must be clearly visible from the pool deck.
#3 · Water quality: pool water pH −6
Observed pH at 6.8. Maintain pH between 7.2-7.8.
.2535(1) Maintain pH at 7.2 to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed spotty records. Ensure all required records are being kept daily.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of 2 weirs missing. Replace missing weirs.
.2518(k) Replace missing weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed 1 ladder missing middle tread. Replace.
.2521(b) Ladders shall have slip-resistant tread.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope greater than 24ft. Adjust rope to 24ft.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs with 5 feet of pools edge. Maintain 5 feet of clearance at all points.
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Observed chlorine puck in skimmers. Ensure that chlorinator is working properly.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed excessive clutter in pump and chemical rooms. Organize pump and chemical rooms.
Dec 14, 2021 10 demerits · 2 violations
Inspector comments: General comment: Emergency phone provided is on a trunk line. Provide dedicated phone line to emergency phone. OSV to ensure compliance will take place on 12/21/21. Local permit issued.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope at 30+ feet. Throw rope must be 24 feet. Adjusted to 24 feet onsite.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs within 5 feet of pools edge. Maintain 5 feet of clearance at all points.
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times.
Jan 7, 2021 18 demerits · 4 violations
Inspector comments: Issued intent to suspend for numbers 5,7 and 8.
General comment: Please see comments about emergency phone and correct issue within 30 days.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no numeric values for total alkalinity. Measure and record a numeric value for total alkalinity at least once a week. Intent to suspend issued.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed 1 missing tile along coping. Replace missing tile. Intent to suspend issued.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of 2 weirs missing. Replace missing weirs.
.2518(k) Replace missing weirs.
#22 · Premises: emergency telephone provided −6
911 had different phone than what was posted. Posted number was 980-298-6891. 911 operator had 980-265-1257. Corrected on site. Emergency phone did not audibly ring back when called. Please have permanent phone number assigned to emergency phone.
Oct 21, 2020 18 demerits · 4 violations
Inspector comments: Emergency phone is on a trunkline system. Numbers provided by 911 call back to front desk. According to staff, front desk is always staffed.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed one tile missing from coping. Replace missing tile.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one missing weir. Replaced on site.
.2518(k) Replace missing weirs.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope extremely tangled. Corrected onsite. also observed additional ring buoy with throw rope in excess of 24 feet. Remove extra ring buoy or cut throw rope to 24 feet. Removed second buoy onsite.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chair within 5 feet of pools edge. Maintain 5 feet of clearance at all points. Corrected onsite.
Jan 15, 2020 26 demerits · 6 violations
Inspector comments: Issued intent to suspend for #5 (records) and #8 (weirs)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no records for total alkalinity. Record total alkalinity levels on a weekly basis. Intent to suspend issued.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed weir missingin1 of 2 skimmers. Replace. Intent to suspend issued.
.2518(k) Replace missing weirs.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope tangled. Corrected onsite.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed tables within5 feet of pools edge. Maintain 5 feet of deck clearance at all points.
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times.
#22 · Premises: emergency telephone provided −6
911 operator had different number that what was posted at emergency phone. Corrected on site. Ensure that phone line to emergency phone is dedicated and not part of a trunk system.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed chemical room disorganized. Organize chemical room.
Nov 19, 2019 16 demerits · 4 violations
Inspector comments: Verified PDSC information
Reccomend changing dialing instructions indicating that phone automatically dials 911 since no action is required.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
Observed missing weir in skimmer basket closest to entrance door.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed chairs 4'8" from pool deck on left side.
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Observed wrong pool telephone number posted on emergency phone box. Corrected during inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F.
Observed shower water maintaining temperature of 115F.
Feb 13, 2019 6 demerits · 2 violations
Inspector comments: Intent to suspend issued.
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#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Pool heater controls easily accessible. .2525(b) Heaters shall be equipped with thermostatic controls capable of assuring that the maximum operating temperature of heated public swimming pools does not exceed 90 degrees Fahrenheit (32 degrees C). Such
controls shall be accessible only to the operator. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chlorine tablets on the floor, some stored in spare pump basket. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Oct 15, 2018 46 demerits · 11 violations
Inspector comments: Operator has been without chlorine for the chlorinator for a week, has been shocking the pool to maintain chorine levels. Only use NSF approved chlorinators to maintain proper disinfectant levels.
Some pool wall tiles do not appear to be properly grouted to the pool wall. Grout missing. Recommend regrouting some of the pool tiles.
Immediate suspension issues.
2)
22)
Contact Will Harrison (704-507-6824) for reinspection when issues have been corrected for reinspection.
#2 · Water quality: disinfectant residual provided by −6
G.S. 130A-2(3) Chlorine added directly to swimming pool. Chlorination must occur through chlorinator. Eliminate direct hazard to public. - Immediate suspension item.
#3 · Water quality: pool water pH −6
2535(1) pH 6.9. Maintain pH between 7.2 and 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Missing records on some weekends, pH < 7.2 with no corrective actions noted. Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
.2535 (4) Cyanuric Acid at 100ppm for the last month. Lower and maintain cyanuric acid at or below 100 ppm. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Both weirs missing. Replace missing weirs. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Ladder loose. Install ladder per manufacturer instructions.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Inlet fitting missing. Fittings and/or face plates shall be replaced when damaged and kept in good repair. Corrected by operator.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(b) Deck chairs too close to pool edge. Provide at least 5 ft of clear walking space around the pool at all times. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
.2530(f) Phone number posted at emergency phone does not match what 911 has. Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Immediate suspension item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Pool out of chlorine tabs, shocking pool to maintain chlorine levels. Control valve on chlorinator line broken. Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(f) Observed operator vacuuming the pool with skimmer basket removed. Skimmer vacuums may be used in pools with two or fewer skimmers provided the skimmer basket remains in place while the vacuum is in operation. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(6) Light not working in the chemical storage room. Provide sufficient lighting in chemical storage room.
.2533(d) Leak at the pool pump. Pump room floor shall be kept dry and free of standing water.
.2534(2) Chemicals stored in the pump room. Store all pool chemicals in the chemical storage room.
Jun 20, 2018 6 demerits · 1 violation
Inspector comments: Onsite visit followup for chlorine pucks in skimmer from T'Shari White, Summer EA.
Observed no chlorine pucks in skimmers.
Chlorine at 1.5 ppm
Observed pH at 7.1, raised to 7.2 during inspection.
#3 · Water quality: pool water pH −6
Observed pH at 7.1 corrected to 7.2 during inspection.
Apr 25, 2018 12 demerits · 4 violations
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Maintain 5' clear walkway around pool edge
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Keep bagged chemicals off the floor
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Mirrors to be of shatter-resistant construction
Jul 11, 2017 14 demerits · 3 violations
Inspector comments: All other issues corrected from previous inspection.
Permit issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Pool now using state pool log sheet. Check marks instead of actual readings. Test and record daily Cl, pH, and temperature when the heater is on. Test and record at least weekly TA and CYA if CYA is used.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chair and table too close to pool. Maintain at least 5 feet clear walkway around the pool. Corrected by operator.
#22 · Premises: emergency telephone provided −6
Phone automatically dials 911 when handset lifted. Provide signage with correct dialing instructions. Provide additional signage such that bathers can see location of emergency phone from the pool deck. Corrected by operator.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HOLIDAY INN EXPRESS & SUITES” or State ID 2060530415). Inspection type (routine vs. follow-up) is not published in the county's data.