4demerits
AQUA-TOTS SWIM SCHOOLS - PROVIDENCE PLAZA
2935 PROVIDENCE RD, STE 105, Charlotte, NC 28211
Year-Round Swimming Pool · NC permit/State ID 2060530427
Latest result4 demerits
Last inspectedJan 14, 2026
Inspections on record18
On record sinceDec 1, 2017
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Dec 1, 2017Lower is betterJan 14, 2026
Inspections & violations
Jan 14, 2026 4 demerits · 1 violation
Inspector comments: Inspection completed with Lauren Livingstone present.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 out of 3 total weirs missing. Replace.
Jul 22, 2025 16 demerits · 4 violations
Inspector comments: Inspection completed with Jessica Martin and Dani Nazario present. Jessica Martin is the new CPO. CPO # is C-044487.
Permit restriction - No storage around pool due to sizing of deck.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed the pH at 8.0. CDI- adjusted to 7.8.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 missing weir. Replace.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Employee Dani Nazario stated the automatic chlorine feeder is not activating at times when there is no chlorine in the pool and the organization will have to manually turn on the system when this happens. Intent to suspend issued. Correct within 30 days. Ensure automatic chlorine feeder works properly.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed equipment room unlocked while not in use.
Jan 22, 2025 18 demerits · 4 violations
Inspector comments: Inspection completed with Clover Cox present.
Intent to suspend permit issued for door from observation area to pool deck not self-closing. Correct within 30 days or the pool permit may be suspended. Contact Eli Freese once corrected or with questions at 704.621.2298.
Note: observed 1 weir out of 3 total weirs missing. Replace.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.4. CDI- adjusted down to 7.8.
#4 · Water quality: water temperature of heated pool −6
.2535(12) Maintain pool temperature at 90 F or below. Observed water temperature at 91.4 F. CDI- heater thermostat adjusted from 91F to 89F and fresh water was added to pool to lower temperature.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed main entry door from observation area to pool deck not self-closing entirely. Intent to suspend permit issued. Correct within 30 days.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room not maintained locked.
Aug 13, 2024 10 demerits · 3 violations
Inspector comments: Inspection completed with Britney Vinson present.
Intent to suspend permit issued for main entry door to pool not self-latching. Correct within 30 days.
Observed emergency phone functioning properly however the audible ring has low volume. Recommend replacing phone so ring is more audible.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed main entry door not self-latching. Intent to suspend permit issued. Correct within 30 days.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non operational flow meter.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room left unlocked.
Jan 23, 2024 4 demerits · 1 violation
Inspector comments: Inspection completed with Dani Nazario present.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non operational flow meter.
Jul 26, 2023 24 demerits · 6 violations
Inspector comments: Inspection completed with AJ Ferreira present. Pool permit suspended due to cloudy water (drains not visible). Correct and contact Eli Freese at 704.621.2298 to reopen pool.
The following items are intent to suspend items and will need to be corrected within 30 days once the pool permit is reinstated.
1. Door near changing area not self-latching.
2. Record keeping for main drain safety checks and accessibility.
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
.2535(2) Main drains must be clearly visible from the pool deck. Main drains not visible. Permit suspended.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. CPO could not access records from previous days. Observed main drains not being checked for safety and security daily.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing or damaged skimmer basket. Observed 1 damaged skimmer basket.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed door nearest changing area not self-latching. Repair.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non-functional flow meter.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room door not locked.
Jan 24, 2023 10 demerits · 3 violations
Inspector comments: Inspection completed with Emily Cardon present.
General comment: emergency 911 operator could not verify suite number for pool. EHS requested adding suite number to address so that information is available to emergency services.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed depth markers on pool deck obstructed by activity bins. CDI- bins were relocated; do not obstruct depth markers.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Observed activity bins and floats stored around pool perimeter while no classes were in session. CDI- rearranged.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room not secured.
Oct 25, 2022 6 demerits · 2 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of 3 weirs missing. Replace missing weir.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed pump room door unlocked. Pump room door shall be locked when not in use.
Jan 26, 2022 8 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no daily written records for today. Maintain daily written records as required.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of three weirs missing. Replace missing weir.
Oct 25, 2021 12 demerits · 3 violations
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine at 0.0ppm. Chlorine levels should at least be at 1.0 ppm. Adjusted to 1.0ppm onsite.
.2535(4) Maintain chlorine at least 1.0 ppm.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of 4 weirs missing from skimmers. Replace missing weirs.
.2518(k) Replace missing weirs.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed some clutter and excess storage in pump room. Minimize clutter and storage in pumps room.
Jan 14, 2021 6 demerits · 2 violations
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck. Repair flow meter.
.2518(g) Keep flow meter operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed pump room door unlocked at time of inspection. Keep pump room door locked when not in use. Observed leaves in chemical storage room. Keep chemical storage room free of debris.
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator.
Nov 18, 2020 6 demerits · 2 violations
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair flow meter.
.2518(g) Keep flow meter operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room was unlocked at time of inspection. Keep pump room locked when not in use.
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator.
Jan 23, 2020 0 demerits · 0 violations
Inspector comments: No violations observed during inspection.
General comment: Ensure that 5 feet of deck clearance is provided at all times. Continue to make sure pool items are stored when not in use.
No violations were recorded for this inspection.
Nov 14, 2019 10 demerits · 3 violations
Inspector comments: PDSC information verified in-field.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed sign missing the word 'WARNING.' Intent to suspend the permit issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation. Observed chemical feeder remain in operation when pump was not circulating. Intent to suspend the permit issued.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(a) Post a shower sign visible upon entrance to the pool. Observed no shower sign posted. CDI- shower sign posted.
Feb 19, 2019 6 demerits · 1 violation
#4 · Water quality: water temperature of heated pool −6
Observed pool to be heated and temperature to be 91.2F. A heated pool cannot exceed 90.0F. -C.D.I. Heater was turned off and pool temperature was reduced. Do not turn heater back on untill the temperature in the pool drops to a compliant level.
Oct 9, 2018 4 demerits · 1 violation
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed door leading to pool deck not fully self-closing and self-latching. Make the door fully self-closing and self-latching. I.T.S. Issued. The deadline to fix the door is 30 days from today, expiring on 11/8/2018. If the door is not fixed by that date, pool permit will be suspended and the pool will be closed until the correction is made. Contact C. Elmore at 704-507-6814 when correction is made.
Feb 19, 2018 12 demerits · 2 violations
#3 · Water quality: pool water pH −6
Observed pH to be 7.0. pH must be 7.2-7.8. pH was corrected to 7.3- C.D.I.
#4 · Water quality: water temperature of heated pool −6
Observed water temp to be 91.1F. Water in the heated pool cannot be more than 90.0F. I.S. Issued.
Dec 1, 2017 0 demerits · 0 violations
Inspector comments: Permit approved.
Observed no non-complaint conditions.
Verified PDSC information.
Observed chemical board indicating 7.4 for pH, measured at 7.2
Facility must maintain 5 feet of clearance around pool at all timer per permit conditions.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “AQUA-TOTS SWIM SCHOOLS - PROVIDENCE PLAZA” or State ID 2060530427). Inspection type (routine vs. follow-up) is not published in the county's data.