10demerits
CYPRESS OF CHARLOTTE, THE
3442 CYPRESS CLUB DR, Charlotte, NC 28210
Year-Round Swimming Pool · NC permit/State ID 2060530429
Latest result10 demerits
Last inspectedJan 6, 2026
Inspections on record16
On record sinceMar 1, 2018
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Mar 1, 2018Lower is betterJan 6, 2026
Inspections & violations
Jan 6, 2026 10 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Records not being kept when CPO is not working. ITS issued.
#22 · Premises: emergency telephone provided −6
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system. Observed emergency phone not working. Phone was repaired during the inspection and functions properly.
Apr 28, 2025 6 demerits · 1 violation
Inspector comments: Pool inspection conducted by CPO Tom Splain. All items in compliance by end of inspection.
Note: Pool may only be open while front desk is staffed due to emergency phone callback number routing back to front desk.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. PH observed at 6.8. Operator corrected to 7.3. No permit action.
Feb 1, 2024 6 demerits · 1 violation
Inspector comments: Conducted inspection with Harry Kaiser. Chlorine level was corrected to 1.0. All other items in compliance.
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine level at 0.5ppm. Adjusted to 1.0ppm onsite. No permit action.
Nov 7, 2023 12 demerits · 4 violations
Inspector comments: Inspection conducted with operator Harry Kaiser. All permit items in compliance by end of inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Missing few days of records in August. All other records in compliance. No permit action.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Door leading from outside directly onto pool deck not fully self closing and latching. Corrected during inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534 - Bulk acid not stored in approved chemical storage room. Bulk acid for acid feed system stored outdoors behind the pump/chemical storage area.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Water in restrooms exceeds 110f.
Feb 8, 2023 2 demerits · 1 violation
Inspector comments: Inspection conducted with Harry Kaiser.
All permit items observed to be in compliance.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534 - Bulk acid not stored in approved chemical storage room. Bulk acid for acid feed system stored outdoors behind the pump/chemical storage area.
Nov 2, 2022 10 demerits · 2 violations
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine level at 0.5ppm. Adjusted to 1.0ppm onsite
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Maintain daily recordings for main drain safety/integrity missing for few days. Ensure that main drain checks are recorded daily.
Feb 8, 2022 6 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no section to mark main drain safety check for February records. Document daily main drain recordings on written record form.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed water on pump room floor. Repair leak.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Dec 7, 2021 0 demerits · 0 violations
Inspector comments: No violations observed at time of inspection.
No violations were recorded for this inspection.
Jan 28, 2021 14 demerits · 3 violations
#3 · Water quality: pool water pH −6
Observed pH at 7.0. pH should be between 7.2 and 7.8. Corrected to 7.3 onsite
.2535(1) Maintain pH at 7.2 to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Maintain and record weekly records for total alkalinity. Observed only one recording for January.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed hoses and extention cordwires at area between pool and spa. Remove immediatley as they constitute a tripping hazard, electrical hazard. Corrected onsite.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Oct 22, 2020 4 demerits · 1 violation
Inspector comments: Inspection sheet not signed due to COVID-19
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chair with in 5 feet of pools edge. Corrected onsite.
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times.
Feb 7, 2020 0 demerits · 0 violations
Inspector comments: Phone number correct, calling back to front desk.
Permit reinstated
No violations were recorded for this inspection.
Jan 21, 2020 12 demerits · 2 violations
Inspector comments: Issued immediate suspension for #3 (pH) and #22 (Emergency phone)
#3 · Water quality: pool water pH −6
Observed pH at 7.0. Maintain pH between 7.2 and 7.8.
.2535(1) Maintain pH at 7.2 to 7.8.
#22 · Premises: emergency telephone provided −6
Observed emergency phone inoperable. Provide functioning emergency phone.
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system.
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone.
Nov 7, 2019 4 demerits · 1 violation
Inspector comments: PDSC information verified in-field.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Observed door that leads onto pool deck not self latching and no audible alarm. CDI- audible alarm was provided.
Feb 19, 2019 12 demerits · 3 violations
Inspector comments: Updating permit to reflect telephone has been hardwired and directly dials 911. No internet needed.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose at deep end. Keep tightened and in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door not self-closing, self-latching at time of inspection. Doors must self-close, self-latch or have audible alarm. Operator adjusted door to self-close, self-latch. Corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled. Keep accessible. Operator untangled. Corrected.
Oct 22, 2018 6 demerits · 2 violations
Inspector comments: Will follow up within 7 days on doors self-closing, self-latching onto pool deck vs ADA requirements and permit conditions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Doors onto pool deck not self-latching. Operator believes ADA requirements for entry (handicap push button with door installation for automatic opening) is the reason for this. Door still self-closes. Looking into more information on this item for clarification and need for correction.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2626(i) Water in restrooms shall not exceed 110 F.
Mar 1, 2018 2 demerits · 1 violation
Inspector comments: Verificed PDSC information.
Permit Approved.
Pool uses VOIP phone connection. If phone/internet service is lost pool must close until restored.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water in shower in men's and woman's lockers at 136 degrees F.
Maintain accessible hot water at 110 degrees or below.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CYPRESS OF CHARLOTTE, THE” or State ID 2060530429). Inspection type (routine vs. follow-up) is not published in the county's data.