14demerits
COPPER CREEK APARTMENTS
5710 COPPER CREEK COURT, Charlotte, NC 28227
Year-Round Swimming Pool · NC permit/State ID 2060530437
Latest result14 demerits
Last inspectedMay 21, 2026
Inspections on record12
On record sinceJul 3, 2018
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 3, 2018Lower is betterMay 21, 2026
Inspections & violations
May 21, 2026 14 demerits · 4 violations
Inspector comments: POOL HAS PASSED INSPECTION AND BEEN ISSUED PERMIT DECAL. POST PERMIT DECAL AND PAPER POOL PERMIT DOCUMENT AT THE POOL. THE PAPER PERMIT SHOULD BE AVAILABLE WITHIN 1-3 BUSINESS DAYS ON THE HEALTH DEPARTMENT POOL WEBSITE.
POOL IN NOT APPROVED FOR NIGHT SWIMMING.
OBSERVED LADDER WITHOUT RUBBER BUMPER FEET TO HAVE DAMAGED THE POOL WALL INTERIOR BY REPEATEDLY DIGGING INTO THE WALL. THIS HAS NOW DONE SIGNIFICANT DAMAGE TO THE POOL WALL IN THE FORM OF HOLES. THIS MUST BE REPAIRED BEFORE NEXT POOL SEASON OR THE POOL PERMIT MAY NOT BE ISSUED. CORRECT THIS PRIOR TO THE NEXT SEASON STARTING 6/1/2027.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed pool fence not to current specifications. Foot holds and areas where there are gaps greater than 4 inches wide. Fence built prior to 2010. No Permit Action taken.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
.2530(c) Provide "Adults should not swim alone." in 1" lettering.
Observed improper warning signs posted. Correct sign was found in the pump room and posted. -CDI.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter to be stuck. Pool does not have a flow restriction currently. No Permit Action taken. Correct the flow meter.
#31 · Dressing and sanitary facilities: sewage disposed of in a properly operating sewage system −2
.2513(b) Overflow and discharges from the swimming pool shall be discharged through a suitable air gap. Observed no air gap at backflow line.
Jul 8, 2025 28 demerits · 7 violations
Inspector comments: Pool has not passed inspection and cannot be open for swimming. Immediate Suspension issued for the deck damage and the missing contrasting bands on the stairs. Contact C. Elmore when the corrections are made. (704-507-6814)
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed tape from the coating of the pool shell to be left under and around lights, poles, and covers in the pool. Remove the tape.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing out of 5 total skimmers. Replace the missing weir.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed some gaps between the wall and the equalizer line covers that should be sealed. Seal these gaps with plaster or other proper material.
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
#13 · Pool maintenance: contrasting band on steps and benches −4
.2521(b) Provide contrasting color band on leading edge of stair treads.
.2521(b) Provide at least 2" contrasting color band to edge of stair treads.
.2521(b) Provide at least 2"x 2" tile for contrasting color band within 1" of adjacent tiles and edge of the stair tread.
Observed stairs to have no contracting band at all. The tiles were covered over in a white coating when the pool shell was coated. This a hazard as it can cause trips and injury. This must be corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed pool fence not to current specifications. Foot holds and areas where there are gaps greater than 4 inches wide. Fence built prior to 2010. No Permit Action taken.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Observed deck damage at the water edge that present a hazard that can cause trips and injury. This must be corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter to be stuck.
Apr 22, 2024 10 demerits · 2 violations
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH to be at 6.9. Corrected to 7.8 CDI
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed pool fence not to current specifications. Foot holds and areas where there are gaps greater than 4 inches wide. Fence built prior to 2010. No Permit Action taken.
Jun 30, 2023 4 demerits · 1 violation
Inspector comments: POOL HAS PASSED INSPECTION AND BEEN ISSUED THE PERMIT DECAL. PAPER PERMIT WILL BE AVAILABLE ON-LINE AT THE HEALTH DEPARTMENT WEBSITE. DISPLAY THE PERMIT AND DECAL AT THE POOL DECK AREA.
POOL IS NOT APPROVED FOR NIGHT SWIMMING. POOL CANNOT BE OPEN AFTER SUNSET OR BEFORE SUNRISE UNLESS IT PASSES A NIGHT SWIMMING EVALUATION WITH THE HEALTH DEPARTMENT. IF YOU WISH TO HAVE THE POOL EVALUATED FOR NIGHT SWIMMING, PLEASE CONTACT C. ELMORE AT 704-507-6814.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed pool fence not to current specifications. Foot holds and areas where there are gaps greater than 4 inches wide. Fence built prior to 2010. No Permit Action taken.
May 5, 2022 4 demerits · 1 violation
Inspector comments: POOL HAS PASSED INSPECTION. PERMIT DECAL WAS ISSUED.
PAPER PERMIT WILL BE AVAILABLE ON-LINE FOR DOWNLOAD AND PRINTING AT OUR POOLS WEBSITE.
POST PERMIT AND STICKER WERE VISIBLE AT POOL AREA.
CPO AGREED TO EMAIL COPY OF REPORT
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
OBSERVED FENCE NOT BUILT TO CURRENT SPEC. BUILT PRIOR TO 2010. NO PERMIT ACTION TAKEN. SOME GAPS GREATER THAN 4 INCHES WERE FOUND AND REPAIRED.
Apr 20, 2021 14 demerits · 4 violations
Inspector comments: CONTINUE TO FOLLOW ALL RELEVANT COVID RULES
POOL HAS PASSED INSPECTION AND BEEN ISSUED THEIR PERMIT STICKER.
PAPER PERMIT WILL BE AVAILABLE ON-LINE FOR DOWNLOAD AND PRINTING AT OUR POOLS WEBSITE.
POST PERMIT AND STICKER WERE VISIBLE AT POOL AREA.
CPO AGREED TO EMAIL COPY OF REPORT
NO SIGNATURE DUE TO COVID-19 PRECAUTIONS.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder to be missing the rubber bumper feet and to be cutting into the pool wall. Replace the rubber bumper feet.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
Observed damaged fill spout grate. Grate was replaced with plastic cover piece. -CDI.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed fence not built to current specifications. Footholds present. Constructed prior to 2010. No Permit Action taken.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed large pool furniture pieces too close to the pool edge. CDI- Items were moved. If the items cannot be kept 6ft. back from the pool edge, they will have to be removed.
Sep 14, 2020 60 demerits · 14 violations
Inspector comments: POOL IS CLOSED BY ORDER OF THE HEALTH DEPARTMENT. IT CANNOT REOPEN FOR SWIMMING UNTIL AFTER ALL CLOSURE ITEMS ARE CORRECTED AND THE CORRECTIONS ARE VERIFIED BY THE HEALTH DEPARTMENT. THE HEALTH DEPARTMENT POSTED 5 OFFICAL CLOSURE SIGNS, 4 AT THE GATES AND 1 AT THE DAMAGED FENCE AREA. DO NOT REMOVE THESE SIGNS. THEY MUST REMAIN POSTED. IF THEY ARE FOUND REMOVED, CONTACT C. ELMORE SO THEY CAN BE REPLACED. REMOVAL OF THE SIGNS MAY RESULT IN LEGAL ACTION BY THE HEALTH DEPARTMENT. CONTACT C. ELMORE WHEN CORRECTIONS ARE MADE. 704-507-6814.
"issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine to be at 0.7ppm. 1.0ppm is required for safety. -I.S. Issued.
#3 · Water quality: pool water pH −6
Observed pH to be at or below 6.8. Color was off of the acid scale of the test kit. 7.2-7.8 is required for safety.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no log book. CPO stated that log book was destroyed. Start and keep a new log book. -I.S. Issued.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Observed missing skimmer EQ line cover on pool wall. This is a suction hazard. Line cover must be replaced with a proper model of cover. A new PDSC sheet may be required. -I.S. Issued
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed pool wall green with biofilm growth. Clean the pool.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed skimmer baskets to be soiled with debris. Keep skimmer baskets clean.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed one chipped depth marker at the 4.5ft. depth. Repaint the depth marker. The marker numbers must be at least 4 inches tall.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed ring buoy damaged and needing replacement. Observed buoy not to have throw rope. A new ring and rope were obtained and put into place. 36ft. rope as required for this pool. -CDI
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed fence not built to current specifications. Fence built prior to 2010. Fence has entire back section that has been destroyed and had a table pulled up to it to aid in access to the damaged area. This is a hazard as the large area with no barrier allows unrestricted access to the pool. This section of fence must be secured to prevent access by children who could drown. An indivdual accessed the pool area by climbing throw the section of damaged fence during the inspection. C. Elmore moved the table away. The fence also has a gate with damaged lock that prevents it from closing and latching. Secure this gate and repair it. All gates must be fully self-closing and self latching. Correct all gates and secure the damaged area of fence.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed furniture to be within 6 feet of the pool edge. All items must be further back than 6 feet. C. Elmore moved the items. Keep them at least 6 feet from the pool edge, remove them from the pool enclosure if they cannot be kept back. -CDI
Observed deck damage at the stair rail around old fill pipe. Patch this deck damage.
#22 · Premises: emergency telephone provided −6
Observed kings III box non-functional. Box must function and have a working call-back number that is posted with local 911 service along with the proper address. Proper address and call-back number must correct and on file with local 911. Box must function. Call back number and address must be both properly posted on the sign and on file with local 911. Call back number must ring back the call box for voice communication with the box. -I.S. Issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed pump room cluttered and unsafe due to paint cans, old equipment, containers, and other items stored in the pump room. At least 3 feet of clear space must be provided around the pump equipment for staff access and safety. Clear out the pump room area.
#27 · Equipment room: filter backwash discharged through an air gap −2
Drain Line has no air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Observed no sign directing swimmers to shower. Post a shower reminder sign.
Jun 2, 2020 10 demerits · 2 violations
Inspector comments: OBSERVED MOTOR ELECTRICAL GROUND WIRE TO HAVE BECOME DISCONNECTED. THIS WAS POINTED OUT TO THE CPO WHO RECONNECTED THE WIRE.
PAPER PERMIT WILL BE AVAILABLE ON-LINE SO THAT IT CAN BE PRINTED OUT BY THE FACILITY MANAGEMENT. IT MUST BE PRINTED OUT AND POSTED WHERE IT IS VISIBLE FROM THE POOL DECK AREA.
STICKER ISSUED. POOL IS NOT APPROVED FOR NIGHT SWIMMING. IF NIGHT SWIMMING IS DESIRED, A NIGHT SWIMMING EVALUATION MUST BE PERFORMED. CONTACT C. ELMORE AT 704-507-6814 FOR THIS EVALUATION IF NIGHT SWIMMING IS DESIRED.
“issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141 or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope to be at 40ft. length. 36ft. length required. Rope was corrected. -CDI
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed fence to have gaps and foot holds due to construction. Fence was built prior to 2010. No Permit Action taken.
Nov 20, 2019 32 demerits · 7 violations
Inspector comments: Issued Immediate suspension for #3, #15, and #22
Maind drain cover and Aqua Star Equalizer covers must be replaced no later than May 2020
#3 · Water quality: pool water pH −6
Observed pH at 6.8. Immediate suspension issued.
.2535(1) Maintain pH at 7.2 to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no daily records being kept. Maintain required daily and weekly written records.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed tiles missing from several areas along coping. Repair/ replace.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed minor debris in skimmers. Keep skimmers free of debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed no ring buoy. Provide ring buoy with a 36' throw rope.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
#22 · Premises: emergency telephone provided −6
Observed address posted at emergency phone very faded. Observed no phone number posted at emergency phone. 911 operator had 980-237-9957.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed leak in pump room. Repair. Eliminate clutter in pump room.
.2533(d) Pump room floor shall be kept dry and free of standing water.
May 9, 2019 6 demerits · 2 violations
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed brick wall that could be considered a foot hold at entrance on left side of club house that connects with brick pillar that is part of the fence/barrier. Brick wall is 19-20 inches high and approx. 12 inches from the metal gate. The top of the brick wall to the top of the pillar is 30-31 inches. Pool was built before 2010.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed some non pool items being stored in the pump room. Eliminate storage of non pool items in the pump room.
Feb 7, 2019 42 demerits · 9 violations
Inspector comments: Issued immediate suspension for #2,3,15 & 22.
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine @ 0.5 ppm. Maintain chlorine at at least 1.0ppm. Immediate suspension issued.
#3 · Water quality: pool water pH −6
Observed pH at 7.1. pH must be maintained between 7.2 and 7.8. Immediate suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no records. Maintain daily written records for chlorine, pH and main drain safety. Maintain weekly records for total alkalinity and cyanuric acid.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed minor amount of debris on pool floor. Keep pool floor free of debris
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris in skimmers. Keep skimmers free of debris.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
No throw rope on ring buoy. Provide 36' rope for ring buoy. Immediate suspension issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs within 6 feet of pools edge. Maintain six feet of deck clearance at all points.
#22 · Premises: emergency telephone provided −6
Observed innaccurate phone number posted at emergency phone. Provide accurate phone number at emergency phone. Immediate suspension issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed extreme clutter in pump room. Clean and organize pump room. Eliminate storage of non pool items in pump room.
Jul 3, 2018 26 demerits · 6 violations
Inspector comments: Pool has passed inspection. Sticker # 18-600157 issued
the pool has a PDSC form from 2016 that was correct and approved, but then submitted a PDSC form 2017 which was incorrect ( the form stated 5 Aquastar 6HP instead of 4 Aquastar and 1 Waterway, which is accurate. A new form was obtained and will be submitted, containing the information from the 2016 form that was correct and approved.
This pool is not permitted to do night swimming. The pool does not allow night swimming. To allow night swimming, the pool must pass a evaluation of lighting in and around the pool. To request this evaluation, contact the Health Department at 980-314-1620.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed "NO DIVING" markers to be farther apart than 25ft. Extra markers were added to correct the issues. -CDI
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed rubber ladder foot missing. Replace the foot.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope to be spliced together from two pieces. -CDI Rope was replaced and corrected to 36ft.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed foot hold on fence near the gate to lead to 31 inch high section. Pool constructed in 2000.
#18 · Premises: lifeguards present or warning signs posted −4
Observed warning sign to be missing a word. ("SWIMMING" from "SWIMMING POOL") New sign provided. -CDI
#22 · Premises: emergency telephone provided −6
Observed 911 call-back number not posted. Number was obtained, confirmed with phone call, and posted. -CDI.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COPPER CREEK APARTMENTS” or State ID 2060530437). Inspection type (routine vs. follow-up) is not published in the county's data.