8demerits
FOUNTAINS MATTHEWS
10625 PARRISH ST, Matthews, NC 28105
Year-Round Swimming Pool · NC permit/State ID 2060530456
Latest result8 demerits
Last inspectedJul 22, 2026
Inspections on record18
On record sinceMay 1, 2018
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 1, 2018Lower is betterJul 22, 2026
Inspections & violations
Jul 22, 2026 8 demerits · 4 violations
Inspector comments: Inspection with Alyssa Moesch
No night swimming. Pool is not heated.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Loose entry rail. Keep secure.
.2521 Install ladders per manufacturer instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light out in chemical storage.
.2534(6) Provide sufficient lighting in chemical storage room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower has been removed from pool deck. No shower sign.
.2526(a) Post a shower sign visible upon entrance to the pool.
.2526(h) Shower(s) shall be provided.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Paper towel dispenser empty. Provide hand drying. Staff filling at time of visit.
Mar 31, 2026 2 demerits · 1 violation
Inspector comments: Inspection completed with Alyssa Moesch present.
Ring buoy beckets showing signs of weathering. Recommend replacing buoy prior to end of 2026 or sooner if it begins to lose structural integrity.
Jeff Cillie no longer working at this property. Ryan Wilson is the CPO for this property. His CPO # is 20169.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder not secured to pool deck. Re-secure.
Oct 1, 2025 2 demerits · 1 violation
Inspector comments: Inspection completed with Samantha McLaughlin present.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed pool ladder not securely affixed to pool deck. Tighten.
Apr 1, 2025 2 demerits · 1 violation
Inspector comments: Inspection completed with Jeff Cillie present.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed one ladder loosely secured to pool deck.
Aug 7, 2024 12 demerits · 3 violations
Inspector comments: Inspection completed with Jeff Cillie present.
Intent to suspend permit issued for damaged vacuum cap that is no longer securely closing.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed emergency suction line cap not self latching and can be easily opened due to damage to cap. Replace within 30 days. Intent to suspend permit issued.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall be accessible to all pool users. Observed large floral bush covering/obstructing emergency phone. CDI- bush was trimmed to provide easier access to phone.
.2530(f) Emergency phone shall remain operable. Observed phone unable to connect to 911 after 2 separate attempts while being on hold for approximately 10 minutes each time. CDI- Kings 3 service repaired issued and phone was working properly by end of inspection.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Observed non-functional shower.
Feb 21, 2024 12 demerits · 3 violations
Inspector comments: Inspection completed with Jeff Cillie present.
Intent to suspend permit issued for opening in fence greater than 1/2 inch within 18 inches of push bar at main gate entrance. Correct within 30 days.
Observed ring buoy beckets fraying. Replace within 30 days or permit may be suspended.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. Observed 1 and 1/2 inch gap between gate and fencing within 13 inches of push bar at main entry gate to pool. Intent to suspend permit issued.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed phone number posted not correct. CDI- correct callback number posted.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Observed shower non-operational.
Sep 14, 2023 8 demerits · 2 violations
Inspector comments: Inspection completed with Jeff Cillie present.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Observed body hook attached to 8 foot long collapsible pole. CDI- reaffixed bodyhook to 12 foot pole.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Observed shower non-operational.
Apr 18, 2023 2 demerits · 1 violation
Inspector comments: Inspection completed with Mark McCaskill.
Note: Observed chip in concrete near pump room approximately 3/4” deep. Repair prior to next inspection or an intent to suspend the permit may be issued.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Observed showers non-operational.
Aug 30, 2022 8 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Observed total alkalinity and cyanuric acid to have gaps in the recorded. Ensure they are done at lease once a week. Cyanuric acid not to exceed 100ppm. No permit action taken. Keep the records properly.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Upon arrival, observed gate propped open and left unattended. Do not leave the gates open and unattended. This is a hazard as children may access the pool through the left open gate and drown or become injured. Gate was closed. No permit action taken. Do not leave gates open and unattended.
Apr 20, 2022 4 demerits · 1 violation
Inspector comments: CPO AGREED TO THE EMAIL OF THE REPORT.
POOL HAS PASSED INSPECTION AND BEEN ISSUED THE PERMIT DECAL. PERMIT WILL BE AVAILABLE FOR PRINT ON-LINE
AT THE HEALTH DEPARTMENT WEBSITE. PERMIT AND DECAL SHALL BE DISPLAYED AT THE POOL AREA.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed gaps in the records. Corrected by adjusting the log sheet and educating regarding filling the sheet out properly every time for every metric. No permit action taken.
Aug 31, 2021 4 demerits · 1 violation
Inspector comments: CONTINUE TO FOLLOW ALL RELEVANT COVID RULES
I.T.S. ISSUED FOR LOG BOOK. FAILURE TO CORRECT THE VIOLATION BY THE DEADLINE WILL RESULT IN CLOSURE OF THE POOL. RECORDS MUST BE KEPT PROPERLY FOR THE DURATION OF THE DEADLINE AND BEYOND.
NO SIGNATURE DUE TO COVID REQUIREMENTS
CPO AGREED TO EMAIL OF REPORT
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity.
maintain cyanuric acid at or below 100 ppm.
Observed no TA or CA records in the book for July and August of 2021 and no records at all for August 2021 past August 9th. I.T.S. Issued. Deadline 10/1/2021.
Jan 14, 2021 4 demerits · 1 violation
Inspector comments: POOL HAS AQUASTAR FOUR 6HP EQ LINE COVERS AND ONE AQUASTAR A10RCFR EQ LINE COVER. AQUASTAR HAS CHANGED THE CERTIFIED FLOW RATE FOR THE 6HP COVERS TO 92GPM. THE FLOW RATE FOR THE A10RCFR HAS NOT BEEN CHANGED THAT I AM AWARE OF. THESE COVERS EXPIRE JULY2021. WHEN THE CURRENT COVERS EXPIRE, NEW COVERS MUST BE RATED FOR THE REQUIRED FLOW RATE OF THE CIRCULATION SYSTEM. THE MAIN DRAINS WILL ALSO EXPIRE JULY 2021 AND WILL REQUIRE REPLACEMENT.
WHEN THESE ITEMS ARE REPLACED, PDSC PAPERWORK WILL HAVE TO BE SUBMITTED TO THE HEALTH DEPARTMENT FOR APPROVAL.
“issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE DUE TO COVID-19 PRECAUTIONS.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed significant debris in the skimmer baskets. Skimmer baskets shall be kept clean. -CDI baskets were removed and cleaned.
Aug 13, 2020 4 demerits · 1 violation
Inspector comments: POOL HAS AQUASTAR FOUR 6HP EQ LINE COVERS AND ONE AQUASTAR A10RCFR EQ LINE COVER. AQUASTAR HAS CHANGED THE CERTIFIED FLOW RATE FOR THE 6HP COVERS TO 92GPM. THE FLOW RATE FOR THE A10RCFR HAS NOT BEEN CHANGED THAT I AM AWARE OF. THESE COVERS EXPIRE JULY2021. WHEN THE CURRENT COVERS EXPIRE, NEW COVERS MUST BE RATED FOR THE REQUIRED FLOW RATE OF THE CIRCULATION SYSTEM. THE MAIN DRAINS WILL ALSO EXPIRE JULY 2021 AND WILL REQUIRE REPLACEMENT.
WHEN THESE ITEMS ARE REPLACED, PDSC PAPERWORK WILL HAVE TO BE SUBMITTED TO THE HEALTH DEPARTMENT FOR APPROVAL.
IT WAS OBSERVED THAT THE SAND FILTER HAS BEEN CHANGED OUT LIKE-FOR-LIKE (TR-140C MODEL NUMBER) AND THAT THE MOTOR FOR THE WFE-12 3HP PUMP HAS BEEN CHANGED. THE NEW MOTOR HAS SUFFICIENT HORSE POWER AND SEEM PROPER FOR THIS PUMP. THE PUMP WAS NOT CHANGED. AN ELECTRICAL PERMIT AND INSPECTION MUST BE PROVIDED FOR THIS CHANGE IN MOTOR. THE HEALTH DEPARTMENT COULD NOT FIND ANY RECORD THAT THIS WAS DONE. IT MUST BE DONE OR THE POOL COULD BE CLOSED UNTIL THE ELECTRICAL PERMIT/INSPECTION IS RESOLVED.
IT WAS OBSERVED THAT THE CALL BOX WAS FUNCTIONAL, HAD THE RIGHT ADDRESS, AND THAT THE ADDRESS AND PHONE NUMBER WERE PROPERLY LISTED WITH LOCAL 911 SERVICES. THE BOX WAS NOT, HOWEVER, ABLE TO BE CALLED BACK BY THE LISTED PHONE NUMBER. THE BOX MUST BE ABLE TO BE CALLED BACK AND PROVIDE VOICE COMMUNICATION THROUGH THE BOX. THIS MUST BE CORRECTED.
C. ELMORE WILL PERFORM A FOLLOW-UP VISIT TO EVALUATE THESE ITEMS ON OR ABOUT 8/28/2020.
POOL IS NOT APPROVED FOR NIGHT SWIMMING. IF NIGHT SWIMMING IS DESIRED, A NIGHT SWIMMING EVALUATION MUST BE PERFORMED. CONTACT C. ELMORE AT 704-507-6814 FOR THIS EVALUATION IF NIGHT SWIMMING IS DESIRED.
"issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order."
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed gaps in the records for August. Chlorine, pH, and main drains/EQ lines must be checked and recorded every day the pool is open. Total Alkalinity and Cyanuric Acid (if Cyanuric Acid/Stabilizer is in use in the pool) must be checked and recorded at least once a week. No permit action taken, but C. Elmore will evaluate record keeping on or about 8/28/2020 for compliance.
Apr 22, 2020 4 demerits · 1 violation
Inspector comments: “issuance of a permit by this department does not negate closure required by Executive Order No. 120 or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
Pool does allow night swimming any longer.
POOL HAS AQUASTAR EQ COVERS INCLUDING FOUR 6HP EQ LINE COVERS. AQUASTAR HAS CHANGED THE CERTIFIED FLOW RATE FOR THE 6HP COVERS TO 92GPM. ALL THE EQ LINE COVERS EXPIRE JULY 2021. WHEN THE CURRENT COVERS EXPIRE, NEW COVERS MUST BE RATED FOR THE REQUIRED FLOW RATE OF THE CIRCULATION SYSTEM.
THE MAIN DRAINS WILL ALSO EXPIRE JULY 2021 AND WILL REQUIRE REPLACEMENT. WHEN THESE ITEMS ARE REPLACED, PDSC PAPERWORK WILL HAVE TO BE SUBMITTED TO THE HEALTH DEPARTMENT FOR APPROVAL.
Also, looking at the records for your location, our records show that this pool as not paid the permit fee for the next permit year and will not be issued an new permit until the fee is paid. Your application can be found on our website at http://meckpools.charmeck.org. Payment can be made by check mailed to our office or by credit card which can be done over the phone to 980-314-1620. Please let us know if you have any questions. Thank you.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed gaps in the Total Alkalinity record. This must be checked and recorded at least 1 time a week. All other records correct. No permit action taken.
Sep 10, 2019 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED.
MAIN DRAINS + EQ LINES COVERS EXPIRE JULY 2021. WHEN REPLACING HP6 COVERS, ENSURE NEW COVERS HANDLE THE PUMP SYSTEM FLOW. HP6 COVERS ARE NOW ONLY RATED FOR 92GPM.
No violations were recorded for this inspection.
Mar 18, 2019 4 demerits · 1 violation
Inspector comments: Pool has 4 Aquastar 6HP equalizer covers (EQ covers). These have had the certified flow rate lowered by the manufacturer to 92GPM.
The EQ covers for this pool expire July 2021. When they are replaced, ensure that the covers used in replacement are suitable for the flow rate of the pump system.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed gaps in the records kept. Ensure that pH, Chlorine, Main Drains/EQ covers, and Temperature (if pool is heated) are checked and recorded every day the pool is open to swimming. This includes weekends and holidays. A CPO does not have to be the one who performs the checks and recording, a CPO does have to observe the pool at least 1 time a day. Total Alkalinity and Cyanuric Acid (if used) must be checked and recorded at least one time a week. Cyanuric acid cannot exceed 100ppm. No permit action taken, most records were properly kept.
Dec 3, 2018 16 demerits · 3 violations
Inspector comments: Pool is closed to swimming by the Health Department. Pool Closed signs were posted. Pool violations must be corrected and the Health Department approve the corrections before the pool can re-open to swimming. Contact C. Elmore at 704-507-6814 when the corrections are made.
#2 · Water quality: disinfectant residual provided by −6
Observed 0ppm chlorine in the pool. Pool cannot be opened for swimming without at least 1.0ppm chlorine. I.S. Issued. Pool is closed by the Health Department.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Logs must be properly kept. Log was not properly kept while the CPO was on leave. Chlorine, pH, Main Drains/EQ line check must be made and recorded every day the pool is open for swimming. Total Alkalinity and Cyanuric Acid must be checked and recorded 1 time a week. Cyanuric Acid cannot be more than 100ppm.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed ring buoy throw rope to have been torn and spliced back together. The rope must be entire, not spliced. I.S. Issued. Pool is closed by the Health Department. The replacement rope must be at least 1/4 inch thick. For this pool the rope must be 50ft. long exactly measured from the attachment point on the buoy.
May 1, 2018 0 demerits · 0 violations
Inspector comments: Observed sun shelf depth markers to be marked "6in" The six depth markers for the sun shelf (3 on the deck, 3 on the wall) must be marked in feet or "ft". They can be "0ft 6in" or "1/2ft". The numbers or the fraction must be at least 4 inches high. The CPO indicated he wanted to talk to the pool builder before proceding, the pool builder indicated they wanted to talk to A. Watson and the State before moving forward.
Pool cannot allow night swiming without an evaluation of the lighting for the deck and pool for safety. Contact C. Elmore to make an appointment for a night evaluation. 704-507-6814.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “FOUNTAINS MATTHEWS” or State ID 2060530456). Inspection type (routine vs. follow-up) is not published in the county's data.