18demerits
CORTLAND WHITEHALL
9214 CHRISTY JOY DR, Charlotte, NC 28273
Year-Round Swimming Pool · NC permit/State ID 2060530472
Latest result18 demerits
Last inspectedMar 19, 2026
Inspections on record17
On record sinceMay 25, 2018
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 25, 2018Lower is betterMar 19, 2026
Inspections & violations
Mar 19, 2026 18 demerits · 4 violations
Inspector comments: Inspection conducted by EHS Rusi Woo under supervision of EHS Devon Moeller with CPO Matthew Acosta. Pool remains in good standing and on A status.
Permit Restriction: Flow meter must remain operable. Flow shall not exceed 150 gpm due to drain cover flow restriction. Suction Hazard.
Const. Date: 5/1/2018 Rope Length: 50' Night Swim?: NO
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Skimmers full of leaves. Corrected during inspection. No permit action.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(c) Depth markers shall be 4 inches in height and of a contrasting color with the background, clearly visible.
5ft depth marker missing pieces. Contractor corrected by filling in required black text. No permit action.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible.
Body hook pole telescoping. Operator replaced pole. No permit action.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching.
Gate near bathrooms not self latching. Operator corrected. No permit action.
Aug 4, 2025 16 demerits · 4 violations
Inspector comments: Conducted inspection with CPO Matthew Acosta. Pool remains in good standing and on A status.
No night swimming.
Const. Date: 5/1/2018
Rope Length: 50’
PERMIT RESTRICTION -
FLOW METER MUST
REMAIN OPERABLE. FLOW
METER SHALL NOT
EXCEED 150 GPM DUE TO
DRAIN COVER FLOW
RESTRICTION
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Some leaf debris in pool. Drains and floor still visible. Ensure no debris in pool. No permit action.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. All weirs missing. Operator replaced 3 out of 5 weirs. No permit action.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. One rubber end cap missing on ladder. Replace.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment should be conveniently located. Ring buoy rope tangled and not accessible. CPO untangled and corrected. No permit action.
Apr 9, 2025 4 demerits · 1 violation
Inspector comments: Conducted inspection with CPO Matthew Acosta. Pool remains open and on A status.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Two out of five weirs missing. No permit action.
Aug 2, 2024 4 demerits · 1 violation
Inspector comments: Conducted inspection with CPO Matthew Acosta. Pool remains open and on A status.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Two out of five weirs missing. Operator replaced one and will have to order the other. No permit action.
Mar 18, 2024 10 demerits · 3 violations
Inspector comments: Conducted inspection with CPO Matthew Acosta and Tyrell Plaza. Intent to suspend issued for broken barrier plastic around fence latch mechanism. Operator has 30 days to correct or permit may be suspended. Contact Devon Moeller when repair is complete 7049981122.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. One skimmer full of leaves. Operator corrected. No permit action.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. Some of the plastic barriers within 18” of latch mechanism broken off on 3 different gates. Replace barrier. Intent to suspend item.
.2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm. Window limiter disengaged in leasing office. Operator corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of chemicals on floor in chemical storage and some chemicals stored in pump room. Raise bags of dry chemicals off the floor and transfer pump room chemicals to chemical storage room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Aug 29, 2023 22 demerits · 4 violations
Inspector comments: Inspection conducted with operator Matthew. Immediate suspension of permit issued due to chlorine less than 1.0 ppm, dry rotted ring buoy, and Kings III emergency notification system not operational. Once all items have been corrected call Hope McIntosh at 980-229-7549 to request a re-inspection. Pool must remain closed with signs posted until permit is reinstated. At that time, gates and fencing will be evaluated and if remain non-compliant, an intent to suspend the permit may be issued.
#2 · Water quality: disinfectant residual provided by −6
Chlorine at 0.2 ppm at time of inspection.
.2535(4) Maintain chlorine at least 1.0 ppm.
*immediate suspension item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Ring buoy dry rotted and mildewed such that it is in poor repair and no longer meets USCG standards. Rope no longer attached to buoy.
*immediate suspension item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Two gates standing open upon arrival for inspection do not self-close and latch. *permit item
.2528(a) Provide no openings in fence and/or gate greater than 4"x4". Fence with damage to vertical picket resulting in greater than 4” opening. Pool built 2018.
*permit item
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Kings III emergency notification system not operational. Unable to connect. This system appears to malfunction after rain events. EHS strongly recommends relocating this system to alternate location that is sheltered from water intrusion.
*immediate suspension item
Feb 20, 2023 16 demerits · 3 violations
Inspector comments: Inspection conducted with Jordan Jackson. Immediate suspension of permit issued due to pool pH greater than 7.8 and inoperable emergency phone. Pool closed with signs posted during inspection. Pool must remain closed until both items corrected and verified by EHS. Call Hope McIntosh at 980-229-7549 once items are corrected.
Once permit is re-instated, a 30 day intent to suspend the permit may be issued for gate and fence issues noted on inspection if they have not been corrected.
Night swimming is not approved.
Main drain covers expire 5/1/23. Operating permit for 2023-2024 season will not be issued until the covers have been replaced and a new PDSC form has been submitted and approved by the department.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Pool water pH found to be 8.2. Records indicate pool water ph at 8.0 for consecutive days. Immediate suspension of permit issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Gate on far right of entry from clubhouse not self latching.
.2528(a) Provide no openings in fence and/or gate greater than 4"x4". Observed damaged vertical on fence near exercise room and on fence near gate to right of club house with greater than 4” openings.
Permit items
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed newly installed Kings III box not operational - not connecting to 911 or to Kings operator and volume too low to hear when incoming call connects.
Immediate suspension item
Aug 30, 2022 16 demerits · 4 violations
Inspector comments: Immediate suspension for water quality. “E” status. Contact Marie Daley at 704-507-6806
Permit items: inlet fitting and records.
Inspection with Jordan Jackson
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.2 ppm at time of inspection.
.2535(4) Maintain chlorine at least 1.0 ppm.
*Immediate suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekly cyanuric acid checks.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable.
*permit item
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Damage on inlet fitting on floor at sun shelf. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
*permit item
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in one dispenser in men’s restroom.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Apr 6, 2022 32 demerits · 8 violations
Inspector comments: 30 Day Intent to Suspend(ITS) items include records, doors onto pool deck, skimmer offset greater than 1/2”. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS. Failure to correct by April 30 will result in no valid permit.
“W” ITS status
Chlorinator must operate at all times (hand feeding chlorine is not permitted as chlorination method).
No Night Swimming
Note: Voluntarily close pool when not in compliance (water quality out of range).
#3 · Water quality: pool water pH −6
pH 8.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
Operator corrected to 7.4
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing daily main drain checks.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable.
*permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris and leaves in skimmers at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator cleaned and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from golf room onto pool deck not self-latching or alarmed at time of inspection.
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
*permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck chipped out more than 1/2” by skimmer at clubhouse side of pool. 2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
*Permit item
#22 · Premises: emergency telephone provided −6
Phone signage wrong on wall outside of phone, wrong telephone number listed.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator covered and corrected number.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals in equipment room. No 3' clearance around equipment in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in one dispenser.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Aug 30, 2021 18 demerits · 5 violations
Inspector comments: Immediate Suspension issued for water quality. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool MUST REMAIN CLOSED until suspension lifted by Health Dept. Other permit items to check include: records and skimmer baskets.
General Comment: 22) Main emergency phone signage has wrong dialing instructions for old phone indicating pick up receiver to dial. Phone is push to call box with instructions inside box. Advised removing/updating incorrect signage. No permit action due to correct dialing instructions on actual emergency phone.
Changed to "E" Immediate Suspension
CPO indicated feature pump may be changed. This will required updated PDSC and electrical permit.
Inspection with Will Oliver
No signature due to COVID
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0 ppm at time of inspection.
.2535(4) Maintain chlorine at least 1.0 ppm.
*Immediate suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Daily records missing on days main CPO is not present. No weekly alkalinity checks at time of inspection. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Will verify on return visit.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris and leaves in skimmers at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Will verify at return visit.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of chemicals on floor in chemical storage. No 3' clearance around equipment in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in restrooms. Women's restroom observed with soiled toilet.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
.2526(m) Keep restrooms and fixtures clean and in good repair.
Apr 14, 2021 42 demerits · 10 violations
Inspector comments: Immediate Suspension for water quality, body hook accessibility and emergency phone signage.
"E" Immediate Suspension. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool must remain closed
until lifted by health dept.
Permit items: records, pump, flow meter, doors.
Pool not heated. No Night Swimming.
No signature due to COVID-19.
Inspection with Rodney
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.2 ppm at time of inspection.
.2535(4) Maintain chlorine at least 1.0 ppm.
*Immediate suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension
#3 · Water quality: pool water pH −6
pH 8.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
*Immediate suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing daily main drain checks and weekly alkalinity and cyanuric acid checks.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable.
Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*permit item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Body hook behind cabana at time of inspection, inaccessible. .2530(a) Lifesaving equipment
should be conveniently located.
*Immediate suspension item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from clubhouse onto pool deck not self-latching or alarmed at time of inspection.
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
*permit item
#22 · Premises: emergency telephone provided −6
Phone signage wrong on wall outside of phone, wrong telephone number listed.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
*Immediate Suspension item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Filtration pump not working at time of inspection. Flow meter not operational due to pump being off. .2518(g) Keep flow meter operational.
.2518(h) Provide approved pump in good repair.
*permit items
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of chemicals on floor in chemical storage. Water on floor in pump room.
.2533(d) Pump room floor shall be kept dry and free of standing water.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower off at time of inspection. .2526(h) Shower(s) shall be provided. Operator turned water on and corrected.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No paper towels in all restrooms. Men's urinal observed soiled.
.2526(l) Provide paper towels for hand drying.
.2526(m) Keep restrooms and fixtures clean and in good repair.
Sep 3, 2020 32 demerits · 7 violations
Inspector comments: Immediate Suspension for emergency phone, chlorine and buoy rope.
"E" Immediate Suspension. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool must remain closed until lifted by health dept.
30 Day ITS items: records, chlorinator and doors.
No signature due to COVID-19.
Inspection with: Gilberto Rodriguez
Report to: Anthony Toler
; Gilberto Rodriguez
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0 ppm at time of inspection.
.2535(4) Maintain chlorine at least 1.0 ppm.
*Immediate suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records not kept for September and missing weekly alkalinity and cyanuric acid checks.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*permit item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Body hook behind cabana at time of inspection, inaccessible. Rope on buoy cut and in disrepair. .2530(a) Lifesaving equipment should be conveniently located.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator moved cabana for access to body hook.
*Immediate suspension for rope 50' in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from golf room onto pool deck not self-latching or alarmed at time of inspection.
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
*permit item
#22 · Premises: emergency telephone provided −6
Emergency phone calling Houston, TX 911 and incorrect information.
.2530(f) Emergency phone shall remain operable.
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system.
*Immediate suspension item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorinator not working properly at time of inspection. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions.
*permit item
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper or paper towels in all restrooms.
.2526(l) Provide toilet paper and dispensers in restrooms. Provide paper towels for hand drying.
Mar 11, 2020 34 demerits · 8 violations
Inspector comments: Immediate suspension issued for emergency phone. Contact Marie Daley when these items are in compliance to lift suspension. Pool must remain closed until suspension lifted by Health Dept.
"E" Immediate Suspension status.
Pool closed signs posted at entrances.
Night Swimming will NOT be permitted without visit before dawn or after dusk to verify adequate lighting. Contact Marie Daley at
704-507-6806 to schedule.
#2 · Water quality: disinfectant residual provided by −6
Chlorine observed 0 ppm at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm. Operator corrected to 2 ppm.
#3 · Water quality: pool water pH −6
pH observed at 8.0 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. Operator corrected to 7.2.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Daily records missing on days main CPO is not present. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. Operator added records for day of inspection and working with other staff to maintain records on days CPO is absent. Will verify on return visit.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some debris on pool floor at time of inspection. Pool floor starting to crack by plant feeders. .2537(14) Keep pool surface and pool floor free of debris. Lack of severity does not warrant permit action at this time.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris and leaves in skimmers at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#22 · Premises: emergency telephone provided −6
Pool phone has static in line, unable to clearly hear emergency operator. Operator has different callback number than posted: 704-519-2583. Signage indicates 704-800-0748. Phone continuously beeped busy signal when tested after call ended..2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. .2530(f) Emergency phone shall remain operable.
**Immediate Suspension item. Contact Marie Daley 704-507-6806 when in compliance to lift suspension. Pool must remain closed until suspension lifted by Health Dept.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light out in chemical storage at time of inspection. .2534(6) Provide sufficient lighting in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No paper towels in restrooms. Keep paper towels or hand drying provided for hand washing in restrooms.
Sep 9, 2019 22 demerits · 6 violations
Inspector comments: ITS for inlet fitting, pool signage, fencing, doors and records.
Contact Marie Daley at 704-507-6806 when items are in compliance to lift ITS.
Recommend moving ring buoy (rope length 50') to more accessible location due to growing tree.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records indicate pH at 8.0 for weeks in a row with no corrective action or maintenance and pool open.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
**ITS item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmer baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator cleaned and corrected.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed missing inlet fitting. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
**ITS item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence missing in back area, tree fell and plywood has been placed in gap. Gaps greater than 4" in fence.
2528 (a) Provide no openings in fence and/or gate greater than 4"x4". Unable to unlock/check back door onto pool deck not operating at time of inspection. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
**30 Day ITS item
#18 · Premises: lifeguards present or warning signs posted −4
Signage observed not meeting lettering height and exact working requirements.
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. "Warning" not 4" in height.
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. Not on signage.
.2530(c) Provide "Adults should not swim alone." in 1" lettering. In compliance, at time of inspection.
.2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed.
**30 Day ITS item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored on floor in chemical room. Some items around piping in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Jan 29, 2019 26 demerits · 6 violations
Inspector comments: New management company. Update application to reflect change. Current CPO Ryan Peters CPO-614215 Exp 10/23.
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Leaves covering main drains. .2535(2) Main drains must be clearly visible from the pool deck. Operator brushed away leaves. Corrected.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Main drain checks missing from records. Establishment recently changed management company and log books.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator added main drain check and corrected.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves on bottom of pool. .2537(14) Keep pool surface and pool floor free of debris. Severity did not warrant Intent to Suspend. Operator vacuuming on day of inspection. Corrected. 7
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and tables within 6' of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved. Corrected.
#22 · Premises: emergency telephone provided −6
Signage did not note clear dialing instructions for phone. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator added dialing instructions. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored on floor. Some chemicals stored in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.n.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Aug 30, 2018 28 demerits · 6 violations
Inspector comments: ITS gates, records.
#3 · Water quality: pool water pH −6
pH 6.8 at time of inspection. Maintain pH 7.2 to 7.8. Corrected to 7.2.
**Immediate suspension item
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Log book missing weekly Total Alkalinity and drain check was not labeled. Provide record keeping including daily records of disinfecant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*30 Day Intent to Suspend item. Contact Marie Daley at 704-507-6806 when corrected
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with debris. Keep clean. Operator emptied. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from club house not latching at time of inspection. Side gate not self-closing, self-latching at time of inspection. Doors must self-close, self-latch or have audible alarm. Gates must self-close, self-latch. Operator corrected door to self-latch. Gate is not latching continuously. Operator stated establishment may install all new gates. Inform Env Health Dept 980-314-1620 if/when chages are made through in-field plan review process to ensure compliance.
*ITS item Contact Marie Daley at 704-507-6806 when corrected
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs within 6' of pool. Maintain 6' clear walking space. Operator moved chairs. Corrected.
#22 · Premises: emergency telephone provided −6
Emergency phone not visible from all entrances to pool area. Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. Signage made and posted with emergency phone location. Corrected.
May 25, 2018 4 demerits · 1 violation
Inspector comments: Construction Final passes
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Daily record log did not include drain checks -- Corrected
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CORTLAND WHITEHALL” or State ID 2060530472). Inspection type (routine vs. follow-up) is not published in the county's data.