24demerits
INSPIRE SOUTHPARK
345 SHARON TOWNSHIP LANE, Charlotte, NC 28211
Year-Round Swimming Pool · NC permit/State ID 2060530473
Latest result24 demerits
Last inspectedAug 25, 2026
Inspections on record18
On record sinceJun 5, 2018
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 5, 2018Lower is betterAug 25, 2026
Inspections & violations
Aug 25, 2026 24 demerits · 6 violations
Inspector comments: Inspection conducted with CPO Ken and maintenance member Gary. IMMEDIATE SUSPENSION ISSUED. POOL CLOSED SIGNS PLACED.
Please contact EHS Rusi Woo at 704-430-7960 once all of the following items have been repaired/corrected:
- Observed pH measuring 6.8-7.0.
- Observed inconsistent record keeping of daily logs (main drain check not observed for the past few days, CA and TA not being recorded once a week, chlorine and pH not recorded for the past few days).
- Observed skimmers full of debris.
- Observed one of the gates unable to self-close/self-latch.
- Observed multiple chaise lounge chairs stored less than 6 ft from pool perimeter.
- Observed large, damaged crack from deterioration of floor tile on pool deck located alongside skimmer in between the pool and the spa. Orange cones were placed at the crack as a warning. CPO stated the company they hired to make repairs on pool deck are scheduled to come on-site this week.
No night swimming.
NOTE: SALT NOT APPROVED AS PRIMARY CHLORINATOR.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Observed pH measuring 6.8-7.0.
CPO attempted to raise pH during inspection but was unsuccessful.
IMMEDIATE SUSPENSION ITEM.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable.
.2535(11) Provide weekly recordings for cyanuric acid and total alkalinity.
Observed inconsistent record keeping of daily logs (main drain check not observed for the past few days, CA and TA not being recorded once a week, chlorine and pH not recorded for the past few days).
INTENT TO SUSPEND ITEM.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
Observed one of four weirs missing.
Replace missing weir.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Observed skimmers full of debris.
Ensure skimmers are free of debris.
INTENT TO SUSPEND ITEM.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching.
Observed one of the gates unable to self-close/self-latch.
Repair gate so that it self-closes/self-latches.
INTENT TO SUSPEND ITEM.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the outdoor pool at all times.
Observed multiple chaise lounge chairs stored less than 6 ft from pool perimeter.
Ensure there is at least 6 ft of clear walking space around pool.
INTENT TO SUSPEND ITEM.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Observed large, damaged crack from deterioration of floor tile on pool deck located alongside skimmer in between the pool and the spa. Orange cones were placed at the crack as a warning. CPO stated the company they hired to make repairs on pool deck are scheduled to come on-site this week.
INTENT TO SUSPEND ITEM.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water.
Observed large pool of standing water on pump room floor.
Ensure to remove all standing water from pump room floor.
Feb 16, 2026 34 demerits · 8 violations
Inspector comments: Inspection completed with Lorenzo Steele. Operator requested inspection. Pool was on C status for maintenance.
Pool chemistry not in compliance 0.5 ppm chlorine, 8 pH permit suspended.
Bonding wire for feature pump is disconnected.
Once repaired, contact Kurtis Nelson at 980-378-7896 to verify and reopen pool.
The items listed below are 30 day intent to suspend items. These items must be repaired prior to the pool reopening or within 30 days of reopening pool.
1. Replace missing weirs.
2. Ensure sure no greater than 2 inch clearance under fencing.
3. Need to demonstrate automatics chemical feeder shut off when flow is interrupted.
4. Flow meter needs to be operational.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0.5 ppm. Permit suspended.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. PH observed at 8. Permit suspended.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 3 of 4 missing weirs.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). Observed some areas under fencing where there is a 5 inch clearance. Ensure no greater than 2 inch clearance under fencing.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair. Areas around deck with loose, cracked tiles, and missing grout. Shown to operator during the inspection.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation. Could not demonstrate the shut off feature on the automatic chemical feature.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Flow meter not operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water on floor due.
Sep 4, 2025 24 demerits · 6 violations
Inspector comments: Inspection completed with James Smalls present.
Permit suspended due to the emergency phone being unable to receive incoming calls. Once repaired, contact Eli Freese at 704.621.2298 to verify and reopen pool.
The items listed below are 30 day intent to suspend items. These items must be repaired prior to the pool reopening or within 30 days of reopening pool.
1. Daily records maintained.
2. Gate near fountain not self-latching.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Could not located records for pool or spa.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 3 of 4 missing weirs.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate near fountain not self-latching.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture within 6 feet of pool. CDI- furniture relocated.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone unable to receive incoming calls. Permit suspended.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water on floor due to major leak at chlorinator for spa.
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room doors propped open while not in use.
Mar 17, 2025 12 demerits · 3 violations
Inspector comments: Inspection completed with Jonatan Hernandez present.
Permit suspended due to emergency phone being unable to answer/receive incoming calls. Tried with office phone and 2 different phone service providers. Once repaired, contact Eli Freese at 704.621.2298 to verify and reopen pool.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 3 of 4 weirs missing.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone unable to receive incoming calls. Tried with Verizon mobile phone, T-Mobile mobile phone, and main office phone. None of the phones connected. The 911 operator had correct address and callback information. Permit suspended.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Observed shower non operational.
Aug 21, 2024 10 demerits · 3 violations
Inspector comments: Inspection completed with Jonatan Hernandez present.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 of 4 missing weirs.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non operational flow meter.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower continuously leaks/runs. Repair.
Feb 13, 2024 26 demerits · 6 violations
Inspector comments: Inspection completed with Jonatan Hernandez present.
Inspection completed by Anglecia Askew under supervision of Eli Freese.
Immediate suspension issued for emergency phone not able to receive incoming calls. Pool closed. Correct and contact Eli Freese at 704.621.2298 once repaired to reopen pool.
An intent to suspend the permit will be issued for clearance under fencing and gates not self-closing if not corrected when immediate suspension is lifted.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing or damaged skimmer basket. Observed 1 damaged skimmer basket. Replace.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed ring buoy rope in poor repair. CDI- replaced.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed both gates not self-closing. Correct or an intent to suspend the permit will be issued.
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). Observed several areas of fencing where greater than 2 inch clearance exists between bottom of fence and floor. Correct or an intent to suspend will be issued.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone unable to receive incoming calls. Immediate suspension issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non-operational flow meter.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water on pump room floor due to leaks in plumbing.
Aug 22, 2023 6 demerits · 2 violations
Inspector comments: Inspection completed with Jonatan Hernandez present.
Intent to suspend issued for gate near fountain not self-closing.
Observed some areas of fencing with greater than 2” clearance underneath fencing. Correct prior to next inspection or an intent to suspend the permit will be issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate nearest fountain not self-closing. Intent to suspend permit issued. Correct within 30 days.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Observed showers non-functional.
Mar 29, 2023 14 demerits · 3 violations
Inspector comments: Inspection completed with Jonatan Hernandez present.
Permit suspended for following items listed below. Contact Eli Freese at 704.621.2298 once corrected to reopen pool.
1. Emergency phone cannot receive incoming calls.
NOTE: Drain covers are expiring in May, 2023. Replace prior to April 31, 2023 and submit a new pool drain suction compliance (PDSC) form to the health department for verification and approval to receive your operations permit.
Repair gate to self-close or an intent to suspend the permit will be issued once the permit is reinstated.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed the gate nearest to the spa not self-closing. Correct or an intent to suspend will be issued.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency telephone unable to receive incoming calls. Permit suspended.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non-operational.
Oct 6, 2022 14 demerits · 3 violations
Inspector comments: Inspection completed with Jonatan Hernandez (maintenance supervisor).
Permit immediately suspended for chlorine at 0.3 ppm. Contact Eli Freese at 704.621.2298 once corrected to reopen pool.
Correct the following before next visit or an intent to suspend the permit may be issued:
1. Record keeping - record total alkalinity and cyanuric acid at least once per week.
2. Provide no more than 2 inch clearance underneath fencing around pool.
**Note: main drain covers expire MAY 2023. Replace covers and submit new PDSC paperwork for approval prior to this date to prevent delay of issuance of 2023 permit.**
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0.3 ppm. Permit suspended.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed total alkalinity and cyanuric acid not being recorded weekly.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). Observed some areas under fencing where there is a 5 inch clearance. Ensure no greater than 2 inch clearance under fencing.
Apr 13, 2022 4 demerits · 1 violation
Inspector comments: Inspection completed with Gamal Nasr present.
Intent to suspend issued for trip hazard approximately 1 inch deep due to missing paver near fill line. Correct within 30 days or permit may be suspended. Contact Eli Freese at 704.621.2298 once repaired to verify.
Some areas of fencing where mulch has settled and is causing greater than 2 inch gap underneath fencing. Ensure all areas around fencing have no more than 2 inch gap underneath. Correct before next inspection.
Observed emergency phone with no audible ring back when emergency number is dialed. Ensure emergency phone has audible ring when a call is received. Advised repairing/replacing phone.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture within 6 feet of pool. CDI- furniture was rearranged.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed trip hazard approximately 1 inch deep near fill line in pool deck due to missing paver. Intent to suspend issued.
Aug 10, 2021 10 demerits · 2 violations
Inspector comments: Inspection completed with Gamal Nasr present. No signature due to COVID.
General comment: Observed emergency phone with no audible ring back when emergency number is dialed. Ensure emergency phone has an audible ring when a call is received. Advised repairing/replacing phone.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope connected to ring buoy at 48 feet. CDI- rope was adjusted to 39 feet.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture within 5 feet of pool. CDI- furniture relocated.
Jan 20, 2021 8 demerits · 2 violations
Inspector comments: Inspection completed with Gamal Nasr on site. No signature due to COVID-19.
General comment: observed cyanuric acid not being recorded every week. Ensure cyanuric acid values are recorded at least once per week.
**Observed emergency phone with no audible ring back when emergency number dialed. Ensure emergency phone has an audible ringer when a call is received. Repair/replace by 2/19/2021.**
Intent to suspend issued for distance under fencing greater than 2 inches in several areas around pool deck. Correct by 2/19/2021.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Water level shall be maintained above the level of the overflow trough on gutter. Observed water level below skimmers. CDI- pool was actively being filled with water.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). Observed gap underneath fencing around pool perimeter greater than 2 inches and as much as 6 inches in some areas. Intent to suspend issued. Correct by 2/19/2021.
Sep 1, 2020 4 demerits · 1 violation
Inspector comments: Inspection completed with Gamal Nasr on-site. No signature due to COVID-19.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed chairs within 5 feet of pool deck. CDI- chairs were relocated.
Apr 14, 2020 6 demerits · 2 violations
Inspector comments: No signature due to COVID-19.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Maintain ladders in good repair. Observed one ladder missing rubber end cap.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed stuck flow meter.
Aug 28, 2019 24 demerits · 6 violations
Inspector comments: Immediate Suspension issued for pH
#3 · Water quality: pool water pH −6
pH 7.0 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8.
**Immediate suspension item. Contact Marie Daley at 704-507-6806 when corrected to lift suspension. Pool must remain closed until return visit from health department to lift suspension.
Pool Closed signs posted.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Rubber cap missing on left hand ladder. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection. Keep accessible. Operator untangled and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs within 6' of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved chairs and corrected.
**Note: Tile by autofill loose. Maintain no greater than 1/2" offsets on pool deck.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck at time of inspection. .2518(g) Keep flow meter operational.
**ITS item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals (salt for pool) stored in extra room by pool. Chemical room open into pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Some water on floor in pump room. Not draining to floor drain..2533(d) Pump room floor shall be sloped to drain.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Jan 28, 2019 18 demerits · 5 violations
Inspector comments: New management company (RKW). CPO Tim Dugan 63*632015 Expires 6/16/20
E-mail: InspireMaint@RKWResidential.com
Make updates on new application for upcoming pool season to reflect management company changes.
ITS for records.
*Note: Observed multiple fire ants around skimmer area at bubblers. Recommended addressing issue, as it could present a safety concern.
Permit Conditions: No Night Swimming, Salt not approved as primary chlorine, keep lanscaping from creating handhold/footholds.
Permit will not permit ‘Night Swimming’ until an onsite visit is conducted before dawn or after
dusk to meet compliance with new regulation. It can still be open during daylight without an onsite visit. This includes: Pool illumination is sufficient to illuminate the main drains of the pool and the deck area of the pool so that it is visible at all times the pool is in use. Lighting fixtures are of such number and design to illuminate all parts of the pool, the water, the depth markers, signs, entrances, restrooms, safety equipment and the required deck area and walkways. The illumination is sufficient so that the floor of the pool can be seen at all times the pool is in use.
Please contact Marie Daley 704-507-6806 directly to schedule a visit to verify lighting is sufficient and this condition is met to update permit to allow ‘Night Swimming’.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing temperature, weekend readings and maintenance/corrections. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *30 Day Intent to Suspend item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection. Keep easily accessible. Operator untangled and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Table and chairs within 6' of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals being stored in unpermitted room with no ventilation. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower at pool not working at time of inspection. .2626(h) Shower(s) shall be provided.
Aug 6, 2018 22 demerits · 5 violations
Inspector comments: ITS for records, gates and chlorinator. Contact Marie Daley at 704-507-6806 when items are corrected to lift 30 Day Intent to Suspend.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No main drain checks on records at time of inspection. Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*ITS item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmer baskets. Keep clean. Operator cleaned. Corrected during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not self-closing, self-latching at time of inspection. All gates and doors shall be self-closing, self-latching.
*ITS item
#22 · Premises: emergency telephone provided −6
Emergency phone number faded, not legible at time of inspection. Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator added correct phone numer to signage. Corrected during inspection. (704)910-6756
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Feeder continued to operate when pump was shut off. Automatic acid feeder shall be automatically prevented from operating when the circulation pump is not in operation.
*ITS item
Jun 5, 2018 0 demerits · 0 violations
Inspector comments: Observed no non-compliant conditions.
Verified PDSC information.
Permit restrictions:
Perimeter trees to be maintained as to not present a foothold
No night swimming
Salt not approved as primary chlorination
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “INSPIRE SOUTHPARK” or State ID 2060530473). Inspection type (routine vs. follow-up) is not published in the county's data.