2demerits
IMT BALLANTYNE
12600 DISTRICT SOUTH DRIVE, Charlotte, NC 28277
Year-Round Swimming Pool · NC permit/State ID 2060530480
Latest result2 demerits
Last inspectedSep 9, 2026
Inspections on record17
On record sinceAug 27, 2018
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Aug 27, 2018Lower is betterSep 9, 2026
Inspections & violations
Sep 9, 2026 2 demerits · 1 violation
Inspector comments: Conducted inspection with CPOs. Pool remains in good standing and on A status.
Const. Date: 8/1/2018 Rope Length: 50' Night Swim?: N
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided.
Shower handle broken off and not operational.
Feb 11, 2026 10 demerits · 3 violations
Inspector comments: Issued Intent to Suspend (ITS) for spare pump basket and records.
“W” ITS status
Pool not heated. No Night Swimming.
Inspection with Estoban Salgado
Motor replaced. Electrical permit pulled.
Note: Decking paver/coping starting to crack/chip out in some areas. Not 1/2”, lack of severity does not warrant permit action at this time. Monitor and repair if worsens.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing a few daily entries when pool company is checking pool. Operator checked and recorded.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
*permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
No spare pump basket for pump (Pentair Whisper Flo 022011, XFE-20 5HP) .2518(e) Provide a spare basket for pump.
*permit item
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower off at time of inspection.
.2526(h) Shower(s) shall be provided.
Oct 2, 2025 40 demerits · 10 violations
Inspector comments: Inspection conducted with inspector Kurtis Nelson and maintenance staff Elijah Markham.
Immediate suspension issued
15)
22)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some wall tiles missing. .2537 Maintain pool walls in good condition. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing 2 of 8 weirs. .2518(k) Replace missing weirs.
Skimmers with leaves and debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
Some skimmer baskets cracked. .2518(k) Replace missing or damaged skimmer basket. - Intent to suspend item.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Depth marker chipped, piece of it missing. .2523(a) Provide depth markers on pool walls and pool deck next to the swimming pool. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Some handrails loose. .2521 Install handrails per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope not attached to ring buoy. .2530(a) Provide USCG approved ring buoy with attached 50 foot throw rope. - Corrected.
Body hook missing a screw. .2530(a) Provide at least 12 ft. long pole with body hook securely attached. - Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Foothold at light with wooden stake. .2528(b) Horizontals shall not be located less than 45" in height. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some large pitting in pavers and cracked coping. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Speaker for emergency phone not functioning. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working. .2518(g) Install flow meter on return line per manufacturer instructions and keep flow meter operational. - Intent to suspend item.
Vacuum line turned off in the pump room. Vacuum caps no longer self-latching. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Intent to suspend item.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One stall in men’s restroom without toilet paper dispenser. .2526(l) Provide toilet paper and dispensers in restrooms.
Mar 19, 2025 26 demerits · 8 violations
Inspector comments: 30 Day Intent to Suspend (ITS) Issued for records, deck offset, inlet fitting for bubbler and flow meter. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
No night swimming
Pool not heated.
“W” ITS status
Inspection with Brain Cassidy
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing a few daily entries when pool company is checking pool.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
*permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris in skimmers.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator cleaned and corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Loose entry handrails.
.2521 Install ladders per manufacturer instructions. Keep tight and in good repair.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Fitting missing on sun shelf for bubbler.
.2537(8) Fittings and/or face plates shall be replaced when damaged/ missing and kept in good repair.
*permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Coping by 3 1/2 FT offset greater than 1/2”.
.2537(2) Decks shall be kept in good repair.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
*permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not aqeduate reading for flow of pump.
.2518(g) Flow meter be capable of measuring 1.5 times the design flow rate.
*permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items stored in pump room within 3' of piping in pump room.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower off at time of inspection.
.2526(h) Shower(s) shall be provided.
Dec 5, 2024 4 demerits · 1 violation
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 weir missing. Replace missing weir. Observed excessive leaves and debris in skimmers. Keep skimmers free of debris.
.2518(k) Replace missing weirs.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
May 16, 2024 0 demerits · 0 violations
Inspector comments: Conducted inspection with Shohn Beachum.
All items in compliance.
No violations were recorded for this inspection.
Sep 11, 2023 6 demerits · 2 violations
Inspector comments: 30 Day Intent to Suspend (ITS) for pool wall. Contact Marie Daley ato 704-507-6806 when in compliance to lift ITS.
“W” Status
No Night Swimming
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Tiling missing on entry edge of pool. Keep in good repair.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items stored in pump room within 3' of piping in pump room.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Feb 22, 2023 18 demerits · 5 violations
Inspector comments: Immediate suspension issued for PDSC information incorrect and main drains. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept. Contact Marie Daley at 704-507-6806 went in compliance to list suspension. Also submit updated PDSC form for feature pump.
Other permit items include deck offsets and records (made readily available with all required fields including maintenance like chemicals, backwash. This is being sent in email to manager, but is not accessible for inspection). Records can be kept digitally if they are available for the last six months.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing chemicals and maintenance.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*Permit item
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
PDSC information not matching drain covers in pool. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance.
*Immediate suspension item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some parts of coping separating from pavers creating more than 1/2” offset. .2537(2) Decks shall be kept in good repair.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
*Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items stored in pump room within 3' of piping in pump room.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Main drain labeling fading.. .2518(d) Piping and valves shall be labeled with color codes or labels. Operator added label and corrected.
Sep 20, 2022 6 demerits · 2 violations
Inspector comments: Main drains expire August 2023. Replace and update PDSC PRIOR to expiration to avoid permit action.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
1 weir observed missing at time of inspection.
.2518(k) Replace missing weirs. Operator replaced and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items stored in pump room within 3' of piping in pump room.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Feb 28, 2022 30 demerits · 8 violations
Inspector comments: Immediate Suspension for water quality. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.
Other permit items to verify: records and handrail.
Pool closed and signage posted at all bather entrances. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept.
"E" Immediate Suspension status
Inspection with Esto Salgado and Gage Patrick
No signature due COVID
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.4 ppm at time of inspection.
.2535(4) Maintain chlorine at least 1.0 ppm.
**Immediate suspension item.
#3 · Water quality: pool water pH −6
pH 7.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
**Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records available for pool for last few days prior to inspection. No maintenance recorded. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
*permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
2 weirs observed missing at time of inspection.
.2518(k) Replace missing weirs. Operator replaced and corrected.
Debris and leaves in all skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied skimmer baskets and corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Entry handrail at sunshelf loose and not secure. Keep tight and in good repair. .2521 Install ladders and handrails per manufacturer instructions.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs within 6' of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in pump room. Items within 3' of clearance for equipment.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Some items within 3' of piping in pump room.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower off at time of inspection. .2526(h) Shower(s) shall be provided.
Jul 13, 2021 22 demerits · 5 violations
Inspector comments: 30 Day Intent to Suspend (ITS) issued for signage. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
Changed to "W" Intent to Suspend
No signature due to COVID
Inspection with Gage Patrick and maintenance supervisor, Esteban Salgado. Updated CPO to Esteban Salgado
Pool not heated
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.8 ppm at time of inspection.
.2535(4) Maintain chlorine at least 1.0 ppm. Operator corrected to 1.5 ppm through chlorinator.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Feature pump observed CHII-NI-1.5 FE, not CFII-NI-1.5 FE. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Operator updated PDSC form and submitted. Approved. No suction hazard. Corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
1 weir observed missing at time of inspection.
.2518(k) Replace missing weirs. Operator replaced and corrected.
#18 · Premises: lifeguards present or warning signs posted −4
New signage does not have correct wording. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
.2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed.
*ITS item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
One tub of chemicals stored in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Some items within 3' of piping in pump room.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Mar 9, 2021 44 demerits · 11 violations
Inspector comments: Immediate Suspension issued for water quality and main drain visibility. Pool MUST REMAIN CLOSED with "Pool Closed" signs posted at all bather entrances until suspension is lifted by Health Dept. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.
Permit items include: records, pool floor debris, weirs, skimmer baskets, gates self-closing, self-latching, lifeguard signage posted and permanently affixed.
Changed to "E" Immediate Suspension status.
Updated CPO to Gage Patrick.
No signature due to COVID
Inspection with Luis Meijas and Gage Patrick
Report to: Kimberly.alexander@imtresidential.com; timothy.patrick@imtresidential.com
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Leaves and debris covering main drains at time of inspection. .2535(2) Main drains must be clearly visible from the pool deck.
*Immediate Suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool MUST REMAIN CLOSED with signage posted at entrances until suspension is lifted by Health Dept.
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.2 ppm at time of inspection.
.2535(4) Maintain chlorine at least 1.0 ppm.
*Immediate Suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool MUST REMAIN CLOSED with signage posted at entrances until suspension is lifted by Health Dept.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records available for pool since May 2020. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535(11) The pool operator must maintain records for at least six months.
*permit item
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor observed with leaves and debris. .2537(14) Keep pool surface and pool floor free of debris.
*permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris and leaves in all skimmers. Multiple weirs missing in skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied skimmer baskets.
.2518(k) Replace missing weirs.
*permit items
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Entry handrail at sunshelf loose and not secure. Keep tight and in good repair. .2521 Install ladders and handrails per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection. Keep accessible. .2530(a) Lifesaving equipment should be conveniently located. Operator untangled and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate not latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching.
*permit item
#18 · Premises: lifeguards present or warning signs posted −4
No signage posted in pool enclosure for "WARNING-NO LIFEGUARD ON DUTY" .2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering.
.2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed.
*permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
One tub of chemicals stored in pump room. Liquid muratic acid and cleaner stored over dry chemicals in chemical storage. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower off at time of inspection. .2526(h) Shower(s) shall be provided.
Aug 10, 2020 14 demerits · 4 violations
Inspector comments: No COVID-19 signage observed at time of inspection. Advised following executive orders and using resources for enforcing protocol.
No Night Swimming, on pool hours, pool must close at "Dusk" or earlier unless sufficient lighting is supplied and verified through onsite visit for night swimming.
No signature due to COVID-19 safety protocol.
Inspection with: Luis Mejias
Report sent to: lstdistrictsouth@flournoyproperties.com
#3 · Water quality: pool water pH −6
pH 7.1 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8. Operator corrected to 7.3.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
4 weirs observed missing.
.2518(k) Replace missing weirs. Operator replaced and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in pump room. Liquid muratic acid stored over dry chemicals in chemical storage. Items stored around piping and equipment in pump room. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in men's restroom at time of inspection and one soap empty in women's restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
May 5, 2020 8 demerits · 3 violations
Inspector comments: Posted 2021 annual sticker permit.
Changed to "A" Open for Business, valid permit, with condition of staying closed to public by Executive Order-120, or other Orders,
outlined in permit.
No Night Swimming.
Operator unable to sign due to COVID-19 protocol and safety precautions to not share equipment.
Inspection completed with: Luis Mejias
Sent report to: pmdistrictsouth@flournoyproperties.com
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing at time of inspection. Skimmer baskets observed with debris.
.2518(k) Replace missing weirs.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator replaced missing weir and emptied baskets. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items within 3' of piping in pump room.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in men's restroom over 110 degrees F at time of inspection.
.2526(i) Water in restrooms shall not exceed 110 F. Operator turned water heater down.
Oct 23, 2019 0 demerits · 0 violations
Inspector comments: No violations observed at time of inspection.
No violations were recorded for this inspection.
Apr 16, 2019 8 demerits · 2 violations
Inspector comments: Pool hours were dawn until dusk according to pool operator.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 missing weirs. CDI, weirs replaced while on-site.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed 1 gate not self-closing, self-latching. CDI, gate adjusted while on-site and now self closing / self-latching.
Aug 27, 2018 4 demerits · 1 violation
Inspector comments: PDSC information verified.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gates less than 45" between footholds.
.2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “IMT BALLANTYNE” or State ID 2060530480). Inspection type (routine vs. follow-up) is not published in the county's data.