14demerits

CROSSING AT QUAIL HOLLOW, THE

Name: Crossing at Quail Hollow, the
Address: 8850 Park Road, Charlotte, NC, 28210, US

8850 PARK ROAD, Charlotte, NC 28210

Year-Round Swimming Pool · NC permit/State ID 2060530485

Directions Open in Google Maps What else is nearby

Latest result14 demerits

Last inspectedJul 2, 2026

Inspections on record16

On record sinceMay 23, 2019

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

May 23, 2019Lower is betterJul 2, 2026

Inspections & violations

Jul 2, 2026 14 demerits · 4 violations

Inspector comments: Inspection with CPO. Pool permit issued and pool returned to A status. Pool may open. Clubhouse windows do not open. Salt not approved as primary chlorination. Const. Date: 7/1/1985 Rope Length: 45' Night Swim?: N

#3 · Water quality: pool water pH −6

pH 7.0 at time of inspection. Operator corrected to 7.6. No permit action. .2535(1) Maintain pH at 7.2 to 7.8.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Pre-2010 fencing < 48” high in places due to landscaping. Ensure landscaping is low enough to maintain 48” fence height. No permit action. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Chemicals and other items stored near pool equipment in equipment room. No space around equipment. Pool built 1985. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.

#27 · Equipment room: filter backwash discharged through an air gap −2

No airgap on backwash line. Pool built in 1985. .2513(b) Filter backwash shall be discharged through an air gap.

View this inspection on the county portal ›

Feb 17, 2026 50 demerits · 13 violations

Inspector comments: Issued Immediate Suspension for water quality. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool MUST REMAIN CLOSED with signage posted until suspension is lifted by Health Dept. Will verify other permit items on return visit. “E” Immediate suspension status. Pool not heated. No Night Swimming

#2 · Water quality: disinfectant residual provided by −6

Chlorine 0 ppm at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm. *Immediate suspension item

#3 · Water quality: pool water pH −6

pH 7.0 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. *Immediate suspension item

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records missing weekly readings and maintenance on day of inspection. No CPO certification at time of visit .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. *permit item

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Tilings of pool wall with jagged gap missing at stair entry. Keep in good repair. *Permit item

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Debris in skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. *Permit item

#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2

Safety rope at breakpoint colored floats together at one end, not 5 ft apart at time of inspection. .2523(e) Safety rope shall be marked with colored floats, 5 ft. apart or less. *permit item

#12 · Pool maintenance: inlets and other fittings in place and in good repair −4

Fitting missing on pool wall by 6 FT, hole in pool wall exposed. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Hole has been filled with smaller fitting for compliance.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Buoy rope tangled at time of inspection. Keep accessible. .2530(a) Lifesaving equipment should be conveniently located. Operator untangled and corrected.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Pre-2010 fencing < 48” high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. Gate not latching at time of inspection. .2528(a) Gates shall be self-closing, self-latching. Side of fence missing rod by pump room, gaps greater than 4”. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". Planter by 3 FT side of pool creating horizontal less than 30” in height. Operator moved planter. Grill area backing missing in some areas, horizontal 32-35” in height. .2528(b) Horizontals shall not be located less than 45" in height. *Permit items

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Deck and coping chipped greater than 1/2” at corner of 5 FT. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. *permit item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

#27 · Equipment room: filter backwash discharged through an air gap −2

No airgap on backwash line. Pool built in 1985. .2513(b) Filter backwash shall be discharged through an air gap.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

No soap in women’s restroom. Soap dispenser in men’s restroom appears to be glass. No paper towels in men’s restroom. Dispenser broken. Sink in men’s restroom in disrepair. .2526(j) Provide soap and soap dispenser, no glass, at each sink. .2526(m) Keep restrooms and fixtures clean and in good repair.

View this inspection on the county portal ›

Aug 12, 2025 48 demerits · 13 violations

Inspector comments: 30 Day Intent to Suspend (ITS) items to verify at return visit include: records, tiling at entry stairs (replaced in good repair), coping/deck (in good repair), lighting fixture (attached to wall, no hazard to public), inlet fitting (replaced where missing) “W” status Inspection with Travis Horton

#3 · Water quality: pool water pH −6

pH 7.0 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. Operator corrected to 7.4.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records missing since 7/31 on day of inspection, 8/12. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. *Permit item

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Tiling of pool wall missing at stair entry. Keep in good repair. *Permit item

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Debris in skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator cleaned and corrected.

#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2

Safety rope at breakpoint missing colored floats together at one end, not 5 ft apart at time of inspection. .2523(e) Safety rope shall be marked with colored floats, 5 ft. apart or less. Operator adjusted floats and corrected.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Buoy rope tangled on chair, not attached to buoy, floating in pool, at time of inspection. Keep accessible. .2530(a) Lifesaving equipment should be conveniently located and maintained in good repair for use in case of emergency. Operator attached rope and placed in accessible location. Corrected.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Pre-2010 fencing < 48” high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. Door from clubhouse not latching or alarmed. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Operator corrected to self-close, self-latch. Corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Deck and coping chipped greater than 1/2” at 3 FT and 4 FT by stairs and corner of deck by grill at 6 FT. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. *permit item Chairs within 6’ of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved and corrected.

#21 · Premises: pool and deck lighting provided at pools that operate at night −4

Lighting fixture not securely attached to wall at time of inspection. .2524(c) Lighting fixtures shall not present a hazard to the public. *Permit item

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Missing inlet fitting at 6 FT by grill area. 2518(i) Arrange inlets to produce uniform circulation. *Permit item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Chemicals and other items stored near pool equipment in equipment room. Pool built 1985. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.

#27 · Equipment room: filter backwash discharged through an air gap −2

No airgap on backwash line. Pool built in 1985. .2513(b) Filter backwash shall be discharged through an air gap.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

No soap in men’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.

View this inspection on the county portal ›

Jun 16, 2025 16 demerits · 6 violations

Inspector comments: Visit to lift suspension and conduct permit inspection. Suspension was issued for high cyanuric acid, over 100 ppm and inlet fittings missing, expired ITS items. At time of visit, inlet fittings replaced. Cyanuric acid still over 100 ppm. Operator backwashed and added water to lower by end of day at return visit, 80 ppm. Issued permit. Salt not approved as primary. Coping starting to chip by corner at 6 FT end/grill area and right before breakpoint at 4 FT depth marker. Repair before this worsens to avoid permit action in the future. Pool not heated. No night swimming. Inspection with Aziz Hughes and Travis Horton

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Weekly cyanuric acid and alkalinity checks missing. Records not up to date, but pool closed at time of visit. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked and corrected. Cyanuric acid over 100 ppm at time of inspection (expired Intent to Suspend item, resulting in suspension of permit) .2535 (4) Lower and maintain cyanuric acid at or below 100 ppm. Left property and returned. Operator backwashed pool and lowered to 80 ppm by end of day.

#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2

Safety rope at breakpoint missing colored floats, more than 5 ft apart at time of inspection. .2523(e) Safety rope shall be marked with colored floats, 5 ft. apart or less. Operator left property and replaced missing floats. Corrected.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Chemicals and other items stored near pool equipment. Pool built 1985. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.

#27 · Equipment room: filter backwash discharged through an air gap −2

No airgap on backwash line. Pool built in 1985. .2513(b) Filter backwash shall be discharged through an air gap.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

No paper towels in restrooms. Provide hand drying.

View this inspection on the county portal ›

Jul 15, 2024 32 demerits · 9 violations

Inspector comments: Permit items: Records, doors and windows onto pool deck, coping/deck repaired, skimmer baskets replaced where damaged and ladder. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS “W” Intent to Suspend (ITS)

#2 · Water quality: disinfectant residual provided by −6

Chlorine 0.5 ppm. .2535(4) Maintain chlorine at least 1.0 ppm. Operator turned up chlorinator and corrected to 1.0 ppm.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Weekly cyanuric acid and alkalinity checks missing. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *Permit item

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Skimmer baskets broken. .2518(k) Replace missing or damaged skimmer basket. *permit item

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Ladder missing bottom step. 2521 Install ladders per manufacturer instructions.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Pre-2010 fencing < 48” high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. Window from gym capable of opening > 4”. .2528(a) Ground level windows shall not open greater than 4" on to pool deck. *Permit item Door from clubhouse not latching or alarmed. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. *Permit item

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Deck and coping chipped greater than 1/2” at 3 FT and 5 FT. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. *permit item Note: If work/deck is replastered, ensure paperwork is submitted to Health Dept for approval.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Inlet fitting missing. .2518(i) Provide inlet fittings in good repair. Operator replaced and corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Pump room floor wet. .2533(d) Pump room floor shall be kept dry and free of standing water. Chemicals on floor and other items stored near pool equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.

#27 · Equipment room: filter backwash discharged through an air gap −2

No airgap on backwash line. Pool built in 1985. .2513(b) Filter backwash shall be discharged through an air gap.

View this inspection on the county portal ›

Apr 23, 2024 14 demerits · 5 violations

Inspector comments: Inspection conducted with CPO Jonathan Montalvo. Coping chipping in places. Maintain in good condition. Intent to suspend issued 24)

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Ladder loose. .2521 Install ladders per manufacturer instructions. Handrail missing escutcheon plate. .2521 Install handrails per manufacturer instructions.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Pre-2010 fencing < 48” high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. Magna Latch < 54” high. .2528(a) Gate latches shall be 54" in height. - Corrected. Window from office kitchen capable of opening > 4”. .2528(a) Ground level windows shall not open greater than 4" on to pool deck. - Corrected.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Observed 2” flow meter installed on 3” return line. .2518(g) Install flow meter on return line per manufacturer instructions. - Intent to suspend item.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Pump roof floor wet. .2533(d) Pump room floor shall be kept dry and free of standing water. Chemicals and other items stored near pool equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.

#27 · Equipment room: filter backwash discharged through an air gap −2

No airgap on backwash line. Pool built in 1985. .2513(b) Filter backwash shall be discharged through an air gap.

View this inspection on the county portal ›

Jul 25, 2023 48 demerits · 11 violations

Inspector comments: Immediate suspension issued for water quality, buoy rope and emergency phone. Contact Marie Daley at 704-507-6806. When in compliance to lift suspension. Will verify other *permit items at this time. “E” Immediate suspension Lily Dominguez, manager present

#2 · Water quality: disinfectant residual provided by −6

Chlorine 0.8 ppm. .2535(4) Maintain chlorine at least 1.0 ppm. *Immediate suspension item

#3 · Water quality: pool water pH −6

pH 6.8 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. **Immediate Suspension item. Contact Marie Daley 704-507-6806 when corrected to lift suspension.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Weekly cyanuric acid and alkalinity checks missing. Records not accurate and no maintenance or chemicals recorded for out of range water quality. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *Permit item

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

One weir missing. .2518(k) Replace missing weirs. *permit item

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Buoy rope tangled at time of inspection. Keep accessible. .2530(a) Lifesaving equipment should be conveniently located. *Immediate suspension item

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Gate missing magnalatch. Not self-closing, self-latching. .2537(b) All gates and doors shall be self-closing, self-latching. *Permit item

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Deck and coping chipped greater than 1/2” at skimmer basket. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. *permit item

#22 · Premises: emergency telephone provided −6

Emergency phone not operating at time of inspection. Kings III unable to transfer call to 911 and dispatcher stated someone would be sent out to address. .2530(f) Emergency phone shall remain operable. .2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. *Immediate Suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Inlet fitting missing on 6 FT side, open hole in wall. .2518(i) Provide inlet fittings in good repair. *permit item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Items around pump and equipment. No backflow prevention on hose. Water on floor in pump room. Ventilation not working in pump/chemical room. Chemicals stored in pump room. Pool built '85. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump and chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(d) Pump room floor shall be kept dry and free of standing water. .2533(g) Provide a hose bib with backflow prevention device within 50 ft. of the equipment room.

#27 · Equipment room: filter backwash discharged through an air gap −2

No airgap on backwash line. Pool built ‘85. .2513(b) Filter backwash shall be discharged through an air gap.

View this inspection on the county portal ›

Jan 18, 2023 20 demerits · 7 violations

Inspector comments: 30 Day Intent to Suspend (ITS) for records, breakpoint rope and pool floor clean. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS. Inspection with Oz Borjas

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records not available at time of inspection. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. .2535(11) The pool operator must maintain records for at least six months. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *Permit item

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Debris on pool floor and main drains. .2537(14) Keep pool surface and pool floor free of debris. Operator cleared drains, will return to verify floor is cleaned. *Permit item

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Debris in skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator cleaned and corrected.

#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2

Safety rope missing at breakpoint at time of inspection, floats more than 5 ft apart when replaced. .2523(e) Safety rope shall be marked with colored floats, 5 ft. apart or less. .2523(e) Provide a minimum of 3/4 inch diameter safety rope at the breakpoint. *Permit item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Items around pump and equipment. No backflow prevention on hose. Ventilation not working in pump/chemical room. Chemicals stored in pump room. Pool built '85. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump and chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(d) Pump room floor shall be kept dry and free of standing water. .2533(g) Provide a hose bib with backflow prevention device within 50 ft. of the equipment room.

#27 · Equipment room: filter backwash discharged through an air gap −2

No airgap on backwash line. Pool built ‘85. .2513(b) Filter backwash shall be discharged through an air gap.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

No toilet paper in men’s restroom stall. Toilet soiled in women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms. .2526(m) Keep restrooms and fixtures clean and in good repair.

View this inspection on the county portal ›

Sep 12, 2022 22 demerits · 7 violations

Inspector comments: CPO updated to Jonathan Montalvo Inspection with Ozman Borjas

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Weekly cyanuric acid checks missing. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked, recorded and corrected.

#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Buoy rope tangled at time of inspection. Keep accessible. Operator untangled rope for buoy and corrected. .2530(a) Lifesaving equipment should be conveniently located.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not operating at time of inspection. .2518(g) Keep flow meter operational. Operator replaced with new and corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Items around pump and equipment. Water on floor. Ventilation not working in pump/chemical room. Chemicals stored in pump room. Pool built '85. .2533(c) Valves and controls shall be accessible to the pool operator at all times. No backflow prevention on hose bib. Maintain 3 ft. clear walking space in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump and chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(d) Pump room floor shall be kept dry and free of standing water. .2533(g) Provide a hose bib with backflow prevention device within 50 ft. of the equipment room.

#27 · Equipment room: filter backwash discharged through an air gap −2

No airgap on backwash line. Pool built ‘85. .2513(b) Filter backwash shall be discharged through an air gap.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Soap dispenser in women’s restroom appears to be glass. .2526(j) Provide soap and soap dispenser, no glass, at each sink.

View this inspection on the county portal ›

Mar 21, 2022 26 demerits · 7 violations

Inspector comments: Immediate suspension issued for emergency phone. Posted 'pool closed' signs. Pool MUST REMAIN CLOSED with signage posted until suspension is lifted by Health Dept. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. "E" Immediate Suspension status Other permit items to verify include flow meter operational, 54" latch on gate, window not opening greater than 4" onto pool deck or alarmed and horizonal eliminated from drain spout. Salt not approved as primary chlorination. Inspection with Oznan Borjas No signature due to COVID

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Ladder loose and not secure at 6 FT end of pool. .2521 Install ladders per manufacturer instructions.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Buoy rope tangled at time of inspection. Outer rope on buoy torn, not in good repair. Keep accessible. Operator untangled, tied to buoy and corrected. .2530(a) Lifesaving equipment should be conveniently located.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Drain spout creating horizontal less than 45" in height. .2528(b) Horizontals shall not be located less than 45" in height. Window onto pool deck opening greater than 4". .2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm. Magna-latch measured at 53" from ground. .2528(a) Gate latches shall be 54" in height. *Permit items

#22 · Premises: emergency telephone provided −6

Emergency phone not operating at time of inspection. .2530(f) Emergency phone shall remain operable. *Immediate Suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not operating at time of inspection. .2518(g) Keep flow meter operational. *permit item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Items around pump and equipment. Ventilation not working in pump/chemical room. Chemicals stored in pump room. Pool built '85. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump and chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.

#27 · Equipment room: filter backwash discharged through an air gap −2

No airgap on backwash line. .2513(b) Filter backwash shall be discharged through an air gap.

View this inspection on the county portal ›

Aug 2, 2021 2 demerits · 1 violation

Inspector comments: Return eyeball in place. Skimmer equalizer line capped in all skimmers. Mechanical ventilation installed. No Cl pucks in pool. Michael Spah is CPO on record, informed that daily visits are required by CPO. Daily record sheets present, pool closed not required to be recorded until opened. Permit issued. No night swimming Salt not approved as primary chlorination.

#27 · Equipment room: filter backwash discharged through an air gap −2

No airgap on backwash line. .2513(b) Filter backwash shall be discharged through an air gap.

View this inspection on the county portal ›

Mar 10, 2021 36 demerits · 10 violations

Inspector comments: Immediate Suspension issued for chlorine tablets in skimmers. Chlorinator must work and tablets removed from pool. Contact Marie Daley at 704-507-6806 when corrected to lift suspension. Pool MUST REMAIN CLOSED until suspension is lifted by health Dept. Changed to "E" Immediate Suspension **Skimmer equalizers are still NOT PLUGGED in skimmer from last inspection. Skimmers must be plugged in skimmer line per State Recommendations. Must be corrected prior to issuance of 2021 permit** Permit items: records, skimmer line plugged in wrong hole, trip hazards greater than 1/2" and loose coping, chlorinator and flow meter. No Night Swimming. May not use salt as primary chlorination. No signature due to COVID Inspection with Jose Rodriguez and Andrew Morris Report to Crossing at Quail Hollow Manager Crossing at Quail Hollow Service

#2 · Water quality: disinfectant residual provided by −6

Chlorine tablets observed in skimmer baskets. G.S. 130A-2(3) Chlorine added directly to swimming pool. Chlorination must occur through chlorinator. Eliminate direct hazard to public. *Immediate Suspension item. Contact Marie Daley at 704-507-6806 when chlorinator is fixed and chlorine is being added through chlorinator, not directly to pool. Pool MUST REMAIN CLOSED with "Pool Closed" signs posted until suspension is lifted by Health Dept.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records are not being kept daily (observed a few days recorded/week). No weekly cyanuric acid or alkalinity recorded. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *permit item

#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6

Skimmer equalizer lines observed plugged on wall, but NOT in skimmer. One skimmer basket plugged in wrong line. These need to be plugged per State Recommendations (in skimmer and on wall) prior to issuance of 2021 permit. Permit will be DENIED if this is not corrected.** .2539(b) All suction fittings shall be installed in accordance with the manufacturer's instructions. *permit item

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Ladder loose and not secure at 6 FT end of pool. .2521 Install ladders per manufacturer instructions.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Deck and coping chipped greater than 1/2" in multiple places and at skimmer basket and loose, cracked coping around pool. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. .2537(3) There shall be no loose coping. *permit item

#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4

Chlorinator not working at time of inspection. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions.*permit item

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not operating at time of inspection. .2518(g) Keep flow meter operational. *permit item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Items around pump and equipment. Leak at filter and water on floor of pump room. Ventilation not working in pump/chemical room. Chemicals stored in pump room. Pool built '85. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2533(d) Pump room floor shall be kept dry and free of standing water. .2533(e) Provide continuous forced ventilation or cross ventilation in pump and chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.

#27 · Equipment room: filter backwash discharged through an air gap −2

No air gap at backwash. Pool built '85. .2513(b) Filter backwash shall be discharged through an air gap.

#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2

Unable to locate hose bib for restroom at time of inspection. Pool built '85. .2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose.

View this inspection on the county portal ›

Jul 22, 2020 2 demerits · 1 violation

Inspector comments: Local 2020 permit sticker issued and posted. Changed to "A" Open for Business. Permit issued with condition of No Night Swimming, Salt may not be used as primary chlorination and following all Executive Orders and COVID-19 protocol. Inspection with: Steven DeGrace Report sent to: Crossing at Quail Hollow Manager ; Crossing at Quail Hollow Service ; 'Chris King' ; chrisleeking@yahoo.com; Mike Spah **6) Skimmer equalizer lines observed plugged on wall, but NOT in skimmer. Issued permit due to lack of suction hazard with wall being covered, but these will need to be plugged per State Reccomendations (in skimmer and on wall) prior to issuance of 2021 permit. Permit will be DENIED if this is not corrected.**

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Chemicals stored in pump room. Liquid chemicals stored over dry chemicals. Items stored around piping. No 3' clearance. Fan not working at time of inspection Pool built prior to 2004. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.

View this inspection on the county portal ›

Feb 19, 2020 30 demerits · 7 violations

Inspector comments: Immediate suspension issued for water quality and main drains. Contact Marie Daley at 704-507-6806 when corrected to lift suspension. Posted Pool Closed signs. Pool must remain closed until suspension lifted by Health Dept. "E" Immediate Suspension status Comment regarding replacing fill spout: .2512(c) Whenever an over-the-rim spout is used to introduce water into the swimming pool, it shall be shielded so as not to create a hazard. The open end of the spout shall have no sharp edges, shall not protrude more than two inches (5.1 cm) beyond the edge of the pool and shall be at least two pipe diameters above the deck or pool overflow level. The over-the-rim spout shall be located under the diving board or within six inches of a ladder or handrail.

#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6

Some leaves on main drain. .2535(2) Main drains must be clearly visible from the pool deck. **Immediate Suspension item. Contact Marie Daley 704-507-6806 when corrected to lift suspension.

#3 · Water quality: pool water pH −6

pH 8.0 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. **Immediate Suspension item. Contact Marie Daley 704-507-6806 when corrected to lift suspension.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Buoy rope tangled at time of inspection. Rope over 50'. Keep accessible. Operator untangled, cut to 45' and corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Cracked and loose coping by 4' and 5' areas of pool. Tile missing on wall at shallow end. Cracks in deck causing more than 1/2" offsets. Fill spout has been removed and leaving PVC piece protruding out of pool deck. Remove and cover trip hazard greater than 1/2" or meet compliance for fill spout. .2512(c) Over the rim fill spout shall be located under the diving board or within six inches of a ladder or handrail. .2537(3) There shall be no loose coping. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Chairs within 6' of pool on shallow side. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved chairs and corrected. *ITS item

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Inlet fitting missing piece. Some inlets protruding from wall, potential entrapment hazard and not installed in good repair. .2518(i) Provide inlet fittings in good repair. *ITS item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Light out in equipment/chemical room at time of inspection. Chemicals stored in pump room. Liquid chemicals stored over dry chemicals. Items stored around piping. Pool built prior to 2004. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(6) Provide sufficient lighting in chemical storage room. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.

#30 · Dressing and sanitary facilities: approved water source, no cross connections −2

No backflow preventer on hose bib. Provide anti-siphon or backflow prevention device.

View this inspection on the county portal ›

Aug 28, 2019 14 demerits · 4 violations

Inspector comments: Updated CPO to Steven DeGrace

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Buoy rope tangled at time of inspection. Rope over 50'. Keep accessible. Manager untangled, cut to 45' and corrected.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Vacuum port observed with no cover at time of inspection. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. Operator is ordering this item. Lack of severity does not warrant permit at this time. Will verify on next inspection.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Chemicals stored in pump room. Items stored around piping. Pool built prior to 2004. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.

#30 · Dressing and sanitary facilities: approved water source, no cross connections −2

No backflow preventer on hose bib. Provide anti-siphon.

View this inspection on the county portal ›

May 23, 2019 8 demerits · 3 violations

Inspector comments: Issued permit and local permit sticker. Permit Conditions: No Night Swimming. Salt water not approved as primary chlorination.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Hole in deck where fill spout removed. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Operator plugging hole. Corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Chemicals stored in pump room. Pool built prior to 2004. 3' clearance not around piping .2533(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.

#27 · Equipment room: filter backwash discharged through an air gap −2

No air gap at backwash. .2513(b) Filter backwash shall be discharged through an air gap.

View this inspection on the county portal ›

Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CROSSING AT QUAIL HOLLOW, THE” or State ID 2060530485). Inspection type (routine vs. follow-up) is not published in the county's data.