12demerits
BRIDGES AT QUAIL HOLLOW
7561 QUAIL MEADOW LN, Charlotte, NC 28210
Year-Round Swimming Pool · NC permit/State ID 2060530486
Latest result12 demerits
Last inspectedJul 1, 2026
Inspections on record15
On record sinceMay 23, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 23, 2019Lower is betterJul 1, 2026
Inspections & violations
Jul 1, 2026 12 demerits · 5 violations
Inspector comments: Conducted inspection with operator. Permit issued and pool returned to A status. Pool may open.
Permit Restrictions: Flow shall not exceed 63 gpm. Turnover cannot be met due to filter flow restriction. Flow meter must remain operable. Flow greater than 119 gpm exceeds the main drains. Suction Hazard.
Const. Date: 1/1/1981 Rope Length: 30’ Night Swim?: N
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
One out of two weirs missing. Replace. No permit action.
.2518(k) Replace missing or damaged skimmer basket.
Left skimmer basket damaged. Operator replacing day of inspection. No permit action.
#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2
.2523(e) Safety rope shall be marked with colored floats, 5 ft. apart or less.
Safety rope missing floats. Replace.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Ladder in deep end of pool missing end caps. Replace.
.2521 Install ladders per manufacturer instructions.
Ladder missing rung at bottom. Repair.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Chemicals stored in pump room. Pool built in 1981
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(k) Provide shatterproof mirrors.
.2526(l) Provide toilet paper and dispensers in restrooms.
May 21, 2026 16 demerits · 4 violations
Inspector comments: Conducted inspection with Kendrick. Permit is suspended for pH. Pool may not open. Weir, skimmer basket, and gates must all be repaired upon return visit. Call Environmental health front office when repairs are complete and ready to re open. 9803141620
Permit Restrictions: Flow shall not exceed 63 gpm. Turnover cannot be met due to filter flow restriction. Flow meter must remain operable. Flow greater than 119 gpm exceeds the main drains. Suction Hazard.
Const. Date: 1/1/1981
Rope Length: 30’
Night Swim?: N
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Pool water pH observed at 6.8 during inspection
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
One out of two weirs missing. Replace.
.2518(k) Replace missing or damaged skimmer basket.
Left skimmer basket damaged. Replace.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching.
Observed gate near restrooms connected to office not self latching shut.
Observed access gate by pump room not self latching.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water.
Water on pump room floor. Maintenance fixed leak.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Apr 10, 2025 30 demerits · 6 violations
Inspector comments: Scheduled inspection. Pool inspection conducted with Raekwon. Pool must remain closed and on E status until items are addressed. Call EHS Devon Moeller when items are corrected and ready for re inspection. 7049981122
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
.2535(2) Main drains must be clearly visible from the pool deck. Water too cloudy to see main drains. Immediate suspension item.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine observed at 0. Immediate suspension item,
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Flow meter reading at 85gpm. Permit condition states that flow must be reduced to below 63gpm but as close to 63gpm as possible to maintain turnover. Immediate suspension item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. One out of two weirs missing. Replace.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Ladder in deep end of pool missing end cap. Replace.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Emergency phone callback not operational. Immediate suspension item.
Oct 15, 2024 18 demerits · 5 violations
Inspector comments: Conducted inspection with current CPO Jonathan. Immediate suspension issued for emergency phone callback malfunction. Call Devon Moeller when corrected and ready to reopen 7049981122
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Ladder in deep end of pool missing end cap. Replace.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Rope too long. Operator corrected. No permit action.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Emergency phone callback not operational. Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Some chemicals stored in pump room. Pool built in 1981.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Backwash pipe elbowed into backwash well such that no air gap is present. Pool built in 1981.
May 10, 2024 14 demerits · 4 violations
Inspector comments: Inspection conducted with CPO Jonathan Montalvo. IMS issued for inoperable emergency telephone. ITS may be issued for missing weir upon return. Call EHS Devon when ready for reinspection. 7049981122
Pool must remain closed with sign posted.
PERMIT RESTRICTIONS: - FLOW RATE CANNOT EXCEED 63GPM. TURNOVER CANNOT BE MAINTAINED DUE TO FILTER LIMITATIONS, MAINTAIN FLOW AS CLOSE TO 63GPM AS POSSIBLE. FLOW METER MUST REMAIN FUNCTIONABLE AND INSTALLED PROPERLY.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. One out of two weirs missing. Replace. Intent to suspend item.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Operator could not hear EHS through emergency telephone box. Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Water on pump room floor under pipework/motor. Maintain floor dry.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Chemicals stored in pump room. Move to chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Backwash pipe elbowed into backwash well such that no air gap is present. Pool built in 1981.
Jul 25, 2023 34 demerits · 9 violations
Inspector comments: Inspection conducted with Christopher Luna and Leo Perozo. Immediate suspension of permit issued for the following items:
Chlorine less than 1.0 ppm
Chlorine pucks present in skimmer baskets
Emergency phone system unable to route calls to 911
Suction outlet compliance - flow of system higher than permitted, equalizer cover missing, and change out of suction outlet covers without submittal of PDSC
Additional items that may result in issuance of 30 day intent to suspend the permit:
Gate not self closing/latching
Missing floating safety rope
Pool wall lighting detached
PDSC forms can be found on the website health.mecknc.gov/envhealth/pools. Submit new pdsc showing equalizer cover change to pdsc@mecknc.gov. Permit will remain suspended until all immediate suspension items corrected and pdsc has been approved by the department. Call Hope McIntosh at 980-229-7549 once all items have been corrected.
At that time, if any additional permit items remain out of compliance a 30 day intent to suspend may be issued.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Cl at 0.6 ppm.
G.S. 130A-2(3) Chlorine added directly to swimming pool. Chlorination must occur through chlorinator. Eliminate direct hazard to public. Chlorine pucks present in both skimmers.
*Immediate suspension items
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(d) All drain covers shall be kept in good condition. Missing, broken, or cracked fittings shall be replaced or reattached before the pool should be used. One of two equalizer covers missing - have been removed from equalizer line - open line present.
.2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. PDSC form shows 2 Waterway 640- equalizer covers. Covers have been changed and are now Aquastar covers. Submit PDSC showing change.
Permit restriction present pump should be locked at 2875 rpm to prevent flow rate from exceeding 63 gpm. Currently pump operating at 3450 rpm and 80 gpm verified at 75gpm on flow meter after backwash.
*Immediate suspension items
#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2
.2523(e) Provide a minimum of 3/4 inch diameter safety rope at the breakpoint. Observed no breakpoint safety rope installed. Has been removed due to damage. Replace. *permit item
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Handrail at steps very loose - repair
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate near restrooms connected to office not self-closing or latching shut. *permit item
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
.2537(9) Underwater light niches shall be maintained or covered so not to present a hazard. Underwater light fixture detached from wall with electrical connections accessible to swimmers. *permit item
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. Kings III box operator unable to transfer call to 911. Kings III box newly changed to cellular and programming not allowing operator to transfer.
*Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Whenever backwash activated, heavy overflow into pump room resulting in electrical equipment in standing water. Backwash pipework not sufficient for volume of water flow from system.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Backwash pipe elbowed into backwash well such that no air gap is present. Pool built in 1981.
Jan 30, 2023 16 demerits · 5 violations
Inspector comments: Inspection conducted with CPO, Trevonta McDonald.
Pool has been closed and records have been intermittent. Maintain records daily.
Intent to suspend issued for replacement of damaged skimmer lid. Contact Hope McIntosh at 980-229-7549 once replaced.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Pool water pH at 8.0. Corrected to 7.8 during inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace damaged skimmer lid. Skimmer lid broken/damaged sufficient to become trip hazard. Repair/replace.
Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Ladder in deep end of pool missing end cap. Replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Water on pump room floor under pipework/motor. Maintain floor dry.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Backwash pipe elbowed into backwash well such that no air gap is present. Pool built in 1981.
Oct 25, 2022 26 demerits · 6 violations
Inspector comments: Inspection completed with Jonathan Montalvo present.
Permit immediately suspended for the following:
1. Non-operational emergency phone.
2. No body hook on non-collapsible pole located on pool deck.
Correct these items and contact Eli Freese at 704.621.2298 to verify and lift permit suspension.
The following items warrant an intent to suspend being issued if not corrected when permit suspension is lifted:
1. Non-operational flow meter.
2. Gate near restrooms not fully self-closing.
3. Inadequate record keeping. Ensure total alkalinity and cyanuric acid are recorded at least once per week. Ensure records are kept daily.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed total alkalinity and cyanuric acid not being recorded at least once weekly. Observed some days missing in record books for chemical recordings. Ensure chemicals are recorded daily. Correct or an intent to suspend will be issued when permit suspension is lifted.
#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2
.2523(e) Provide a minimum of 3/4 inch diameter safety rope at the breakpoint. Observed no breakpoint safety rope installed.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Observed no body hook attached to non-collapsible pole. Permit suspended.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate near restrooms connected to office not self-closing. Correct or an intent to suspend the permit will be issued once the permit suspension is lifted.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone non-operational. Permit suspended.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter stuck and inoperable. Pool has a permit restriction of 63GPM flow. Flow meter must remain operable to verify if pool is in compliance with permit restriction. Correct or an intent to suspend the permit will be issued once the immediate suspension is lifted.
May 17, 2022 16 demerits · 3 violations
Inspector comments: Inspection completed with Toemars Levell present.
Flow rate observed at ~60gpm once backwashed and flow meter was repaired.
Observed loops connected to ring buoy beginning to deteriorate. Replace ring buoy by 5/20/2022 or permit may be suspended.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.2. CDI- adjusted to 7.8.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Observed body hook not attached to pole. CDI- body hook was reaffixed.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non-operational. CDI- repaired.
Apr 5, 2022 22 demerits · 4 violations
Inspector comments: Inspection completed with Oz Borjas present.
Permit suspended for the following:
1. Kings III phone could not be connected to 911 dispatch.
2. Body hook connected to telescoping pole.
3. Pool pH at 8.2.
Correct the above items and pay 100$ return visit fee via phone at 980.314.1620. Once paid, contact Eli Freese at 704.621.2298 to reopen pool.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.2. Permit suspended.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible. Observed body hook connected to telescoping pole. Permit suspended.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. KINGS III phone operator was unable to connect the phone to 911. Permit suspended.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non-operational flow meter.
Aug 12, 2021 0 demerits · 0 violations
Inspector comments: Inspection completed with David Edwards and Toemars Levell present. No signature due to COVID.
No violations were recorded for this inspection.
Oct 22, 2020 0 demerits · 0 violations
Inspector comments: Inspection completed with Jose Rodriguez. No signature due to COVID-19. No violations noted during inspection.
Observed bonding wire not affixed to pump motor assembly during inspection. The bonding wire was connected during the inspection.
No violations were recorded for this inspection.
May 19, 2020 6 demerits · 1 violation
Inspector comments: Inspection completed with Jose Rodriguez. No signature due to COVID-19.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope connected to ring buoy at 60 feet. CDI- rope was adjusted to 30 feet.
Jul 24, 2019 10 demerits · 4 violations
Inspector comments: Decking around handrails (ladder and stair entry) and where chipping (corner near entry gate) must be repaired prior to 2020 permit (offsets starting to crack, currently less than 1/2" offset)
Chris King, pool management company installed new covers in May 2019, vebal verified flow rating of 191 gpm and 2" pipe for equalizer covers (Waterway 640-8200, not 82XX). Flow rating does not warrant immediate suspension due to approval without suction hazard, but must update PDSC form on file to avoid permit action.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gates not self-latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. Operator corrected to self-close, self-latch.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored on ground (salt)/bag of sodium bicarb, chlorine stored in pump room. No ventilation in chemical room. No clear walking space around piping. Pool built prior to 2004.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft.
clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage
meeting Rule.2534. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Labeling on piping starting to fade. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash. .2513(b) Filter backwash shall be discharged through an air gap.
May 23, 2019 18 demerits · 6 violations
Inspector comments: Permit issued with No Night Swimming.
Decking around handrail and where chipping must be repaired prior to 2020 permit (offsets starting to crack, currently less than 1/2" offset)
Approved PDSC form.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Grate missing from pool wall, creating gap/offset/hazard. Keep in good repair. Operator replaced. Corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one of two weirs missing at time of inspection.
.2518(k) Replace missing weirs. Operator replaced. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Windows from clubhouse onto pool deck with stoppers not operating.
.2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm. Operator adjusted stoppers to work. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored on ground (salt), chlorine stored in pump room. No ventilation in chemical room. No clear walking space around piping. Pool built prior to 2004.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Labeling on piping starting to fade. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash. .2513(b) Filter backwash shall be discharged through an air gap.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “BRIDGES AT QUAIL HOLLOW” or State ID 2060530486). Inspection type (routine vs. follow-up) is not published in the county's data.