16demerits
RESIDENCE INN BY MARRIOTT - STEELE CREEK
5110 TROJAN DR, Charlotte, NC 28278
Year-Round Swimming Pool · NC permit/State ID 2060530490
Latest result16 demerits
Last inspectedJul 22, 2026
Inspections on record16
On record sinceFeb 14, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Feb 14, 2019Lower is betterJul 22, 2026
Inspections & violations
Jul 22, 2026 16 demerits · 4 violations
Inspector comments: Inspection conducted with CPO Brian.
NIGHT SWIMMING APPROVED - SITE VISIT VERIFICATION MADE 1/6/2026. NOTE: POOL NOT APPROVED AS PRIMARY SALT CHLORINATION.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Observed pH measuring 7.0.
CPO corrected during inspection by adding sodium bicarb, and EHS observed pH was now measuring 7.3.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris.
Observed pool floor accumulating debris.
CPO used brush to clean pool floor during inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
Observed one missing weir.
CPO replaced with brand new weir.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Observed debris in skimmers.
CPO dumped out skimmers during inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions.
Observed one ladder missing both endcaps.
CPO replaced missing endcaps with brand new ones during inspection.
Jan 6, 2026 6 demerits · 1 violation
Inspector comments: Conducted pool inspection with operator Brian. Pool remains in good standing and on A status.
Lights verified for night swimming. One light burnt out. Discontinue night swimming until light is fixed. Contact EHS Devon when repaired for re verification. 7049981122
Const. Date: 2/14/2019
Rope Length: 34'
POOL NOT
APPROVE AS PRIMARY
SALT CHLORINATION
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Ring buoy with 37” throw rope. Corrected to 34’. No permit action.
Sep 11, 2025 0 demerits · 0 violations
Inspector comments: Pool inspection conducted with operator Mack. All items in compliance. Pool remains in good standing and on A status.
Pool has heater but heater not turned on.
Const. Date: 2/14/2019
Rope Length: 34'
NIGHT SWIMMING
APPROVED - SITE VISIT
VERIFICATION MADE
3/21/2023 - re verification required in 2026
POOL NOT
APPROVE AS PRIMARY
SALT CHLORINATION
No violations were recorded for this inspection.
Mar 19, 2025 0 demerits · 0 violations
Inspector comments: Conducted inspection with CPO Brian. All items in compliance. Pool remains in good standing and on A status.
No violations were recorded for this inspection.
Sep 11, 2024 4 demerits · 1 violation
Inspector comments: Conducted inspection with CPO Brian. Pool remains on A status and in good standing.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Some test kit reagents expired. Dispose of and replace expired reagents. No permit action.
Feb 22, 2024 4 demerits · 1 violation
Inspector comments: Met with Mack McClendon onsite during inspection. Some reagents in test kit found to be expired. No permit action. All other items in compliance.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Some test kit reagents expired. Dispose of and replace expired reagents. No permit action.
Aug 28, 2023 8 demerits · 2 violations
Inspector comments: Inspection conducted with operator, Brian. Intent to suspend the permit issued due to gate not self closing / self latching. Once corrected call Hope McIntosh a 980-229-7549 or a re-visit will be conducted at 30 days.
Drain covers expire February 2024. Replace covers and submit pdsc for approval prior to expiration.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Access gates shall swing away from the pool and be self-latching, self-closing unless an attendant AND lifeguard are present. Gated entry from parking lot onto pool deck not fully self closing and latching. Gate sticking. Repair to make self close and latch each time. *permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Furniture within 6’ of pool. Operator corrected.
Mar 6, 2023 8 demerits · 2 violations
Inspector comments: Inspection conducted with Brian Teague.
Night swimming continues to be approved.
Main drain covers expire February 2024. Replace covers and submit PDSC for approval prior to expiration.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Ring buoy with 35’7” throw rope. Corrected to 34’.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Liquid chemicals stored above dry chemicals in chemical storage room. Store chemicals to prevent reaction.
Sep 29, 2022 14 demerits · 3 violations
Inspector comments: Coping being replaced around pool. Ensure depth markers are placed at least 25 foot apart and coping is correct materials of construction. Contact Marie Daley at 704-507-6806 if health department completion
Night Swimming verified, all lights working
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmer basket at time of inspection.. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Chairs blocking buoy at time of inspection. .2530(a) Lifesaving equipment should be conveniently located. Keep accessible. Operator moved items and made buoy accessible. Corrected.
Buoy in need of replacement (white rope is broken around beckets), allowing 7 days to replace. Failure to replace by 10/6 will result in permit suspension. Contact Marie Daley at 704-507-6806 when corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Side gate not self-latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching. Operator adjusted and corrected.
Jan 11, 2022 26 demerits · 6 violations
Inspector comments: Immediate suspension for water quality. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept.
Coping starting to crack/chip. Severity does not warrant permit action, but advised correction before it worsens. Must be less than 1/2" offset and in good repair.
Inspection with Brian Teague
No signature due to COVID
Changed to "E" Immediate Suspension status
#3 · Water quality: pool water pH −6
pH 8.2 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
*Immediate suspension item. Contact Marie Daley 704-507-6806 to lift suspension.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing a few days and weekly testing for the week. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator measured and corrected records.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some debris on pool floor, leaves covering parts of main drain at time of inspection.
.2537(14) Keep pool surface and pool floor free of debris.Opereator brushed and cleaned floor. Corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmer basket at time of inspection.. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder by tall gate side loose at time of inspection, missing rubber stopper. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Chairs and table blocking buoy at time of inspection. .2530(a) Lifesaving equipment should be conveniently located. Keep accessible. Operator moved items and made buoy accessible. Corrected.
Aug 25, 2021 8 demerits · 2 violations
Inspector comments: ITS for gates self-closing, self-latching. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
Unable to verify lighting for Night Swimming. Will verify on return visit.
Note: Emergency phone dialed out shows "EXT 5105" at front desk, not pool phone, but extension dials back through to pool deck phone in case of emergency then displays correct location. Advised programing phone to display correct location when emergency call is made to alert front desk of emergency location.
Changed to "W" Intent to Suspend status
Inspection with Brian Teague
No signature due to COVID
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Side gate not self-latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.
*30 Day Intent to Suspend (ITS) item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
People with items within 6' of pool.
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Items moved and corrected.
Mar 3, 2021 14 demerits · 4 violations
Inspector comments: Unable to verify Night Swimming at time of inspection. Send verification of lighting to Marie Daley at 704-507-6806 or marie.daley@mecklenburgcountync.gov
Inspection with Meaghan Sharan
No signature due to COVID
Report to msharan@midashospitality.com; hschmidlin@midashospitality.com
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Leaves covering one main drain at time of inspection. .2535(2) Main drains must be clearly visible from the pool deck. Manager cleared drains with brush and corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmer basket at time of inspection.. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Manager emptied and corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder by tall gate side loose at time of inspection. .2521 Install ladders per manufacturer instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of sodium bicarb observed stored on floor in pump room. Box of chemicals stored on floor in pump room at time of inspection. Ventilation not working in chemical storage at time of inspection. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Aug 17, 2020 12 demerits · 3 violations
Inspector comments: Immediate Suspension for emergency phone. "E" Immediate Suspension status. Pool Closed sign posted.
No signature due to COVID-19.
Inspection with: Brian Teague
Report sent to: bteague@midashospitality.com
; hschmidlin@midashospitality.com
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Side gate not self-latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.
*30 Day Intent to Suspend (ITS) item.
#22 · Premises: emergency telephone provided −6
Emergency phone not operable at time of inspection.
.2530(f) Emergency phone shall remain operable.
Contact Marie Daley at 704-507-6806 when in compliance to lift Immediate Suspension.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some liquid chemicals stored over dry and in pump room at time of inspection.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
Mar 11, 2020 0 demerits · 0 violations
Inspector comments: Pool permitted for Night Swimming
Width of pool with stairs is 24', required rope length 36'.
No violations observed at time of inspection.
No violations were recorded for this inspection.
Aug 22, 2019 20 demerits · 4 violations
#3 · Water quality: pool water pH −6
pH 7.0 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. Operator corrected 7.2
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris observed in skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Becketts observed detatched from buoy at time of inspection and buoy rope tangled. .2530(a) Provide USCG approved ring buoy.
.2530(a) Lifesaving equipment should be conveniently located. Operator purchased new buoy, untangled rope and replaced. Corrected.
#19 · Premises: signs prohibit glass containers or pets in pool area −4
Glassware observed in pool area at time of inspection. Ensure glass is prohibited from pool area. Manager removed glass from area and corrected.
Feb 14, 2019 0 demerits · 0 violations
Inspector comments: Verified PDSC information.
Observed no non-compliant conditions.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RESIDENCE INN BY MARRIOTT - STEELE CREEK” or State ID 2060530490). Inspection type (routine vs. follow-up) is not published in the county's data.