14demerits
MILL, THE
11015 EDUCATION WAY, Charlotte, NC 28262
Year-Round Swimming Pool · NC permit/State ID 2060530514
Latest result14 demerits
Last inspectedMay 13, 2026
Inspections on record8
On record sinceJul 9, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 9, 2019Lower is betterMay 13, 2026
Inspections & violations
May 13, 2026 14 demerits · 3 violations
Inspector comments: POOL DID NOT PASS INSPECTION AND CANNOT BE OPEN. PERMIT WILL NOT BE ISSUED UNTIL FAILURE ITEMS ARE CORRECTED.
POOL IS NOT APPROVED FOR NIGHT SWIMMING. POOL SIGNAGE MUST REFLECT THAT THE POOL CAN ONLY BE OPEN AFTER SUNRISE OR BEFORE SUNSET. (DAWN TO DUSK).
POOL WAS BUILT IN AUGUST 2010 AND MUST BE MAINTAINED TO THE CURRENT SPECIFICATIONS FOR ITEMS SUCH AS FENCING AND GATES.
MAIN DRAINS EXPIRE 5/12/2028 AND MUST BE REPLACED WITH APPROVABLE COVERS, THEN HAVE THE PDSC FORM SUBMITTED AND APPROVED BY THE HEALTH DEPARTMENT PRIOR TO THAT DATE.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 2 of 5 weirs missing. Replace missing weirs.
.2518(k) Replace missing weirs.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed sign present to have letters that were less than 4 inches high. A new correct sign was provided.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Observed the KINGS III call box to not be functional.
Jul 17, 2024 10 demerits · 2 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of 5 weirs missing. Replace missing weir.
.2518(k) Replace missing weirs.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope at 46 feet. Throw rope must be 50 feet. Corrected onsite.
May 16, 2023 14 demerits · 3 violations
Inspector comments: All PDSC information correct. Issued local permit.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of 5 weirs missing. Replace missing weirs.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope at 48 feet. Adjusted to 50 feet onsite.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck chairs within 6 feet of pools edge. Maintain 6 feet of clearance at all points. Corrected onsite.
Jul 12, 2021 4 demerits · 1 violation
Inspector comments: Observed Kings III emergency phone with busy signal after making call for over three minutes. Phone is not able to make another call while the busy signal is present.
Front office is within 75' of the pool deck. sign hung on Kings III box indicating that the main office will be used for the emergency phone.
Pool is not permitted to operate at anytime the front office is not accessible.
Permit approved.
Call Chris Sells when emergency phone is repaired at 704 576 8678.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one skimmer full with leaves and other debris.
.2518(k) Surface skimmers shall be installed per manufacturer's instructions.
Jun 22, 2021 36 demerits · 9 violations
Inspector comments: Inspection conducted with Daniel May. Due to COVID-19 precautions, inspection was not signed by the operator.
Note: Rainy day, main drains were very difficult to see when it wasn't raining. Ensure that pool is closed any time main drains are not clearly visible from the pool deck.
Facility in the process of installing liquid chlorination system, control board installed. Ensure chemicals are stored in an approved chemical storage room meeting rule .2434. Current pool chemical storage room is located on the pool deck, away from pump room.
Observed missing lug screw from last inspection replaced with steel screw attaching boning wire to pump motor. Plastic wire nut connecting bonding wire sections. Electrical permit and inspection from Code Enforcement not obtained. G.S. 130A-2(3) Ensure boding wire is properly attached by a licensed electrician and electrical permit and passing inspection are obtained from Code Enforcement.
Broken glass on the pool deck by the emergency phone. G.S. 130A-2(3) Maintain pool deck free of broken glass. - Corrected.
Inspection did not pass. A $100 reinspection fee will need to be paid prior to scheduling a follow up inspection. This can be done by calling our main office (980) 314-1620 and paying with a credit card.
Permit Denied
G.S. 130A-2(3) - Bonding wire
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7)
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#3 · Water quality: pool water pH −6
pH 7.0. .2535(1) Maintain pH at 7.2 to 7.8. - Pre-permit item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent total alkalinity checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Corrected. Operator tested at 120ppm.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor and walls with black algae growing. .2537(14) Keep pool surface and pool floor free of debris. - Pre-permit item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer not functioning, turned off in the pump room. .2518(k) The flow through rate for each skimmer shall be between 20 gallons per minute and the maximum flow the skimmer is certified for under NSF Standard Number 50. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps as much as 5" under the fence. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Pre-permit item.
Post-2010 fencing < 48" in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier - Pre-permit item.
#22 · Premises: emergency telephone provided −6
Unable to call emergency phone, goes to voicemail. Does not immediately hang up after calling Kings III. .2530(f) Emergency phone shall remain operable and be able to accept incoming calls. - Pre-permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in the pump room instead of chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels. - Corrected.
Jun 10, 2021 44 demerits · 12 violations
Inspector comments: Inspection conducted with maintenance staff. Due to COVID-19 precautions, inspection was not signed by the operator.
Facility in the process of installing liquid chlorination system, control board installed. Ensure chemicals are stored in an approved chemical storage room. Submit In-Field Plan review application for approval. Current pool chemical storage room is located on the pool deck, away from pump room.
Observed bonding wire not attached to pump motor, lug screw missing. G.S. 130A-2(3) Ensure boding wire is properly attached by a licensed electrician and electrical permit and passing inspection are obtained from Code Enforcement.
Inspection did not pass. A $100 reinspection fee will need to be paid prior to scheduling a follow up inspection. This can be done by calling our main office (980) 314-1620 and paying with a credit card.
Permit Denied
G.S. 130A-2(3) - Bonding wire
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7)
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17)
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#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records being kept. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Pre-permit item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves and debris floating on the surface, largely due to water level above the skimmers. .2537(14) Keep pool surface and pool floor free of debris. - Pre-permit item.
Pool floor and walls with debris and black algae growing. .2537(14) Keep pool surface and pool floor free of debris. - Pre-permit item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Water above the skimmers, floating debris not going into the skimmers. .2518(k) Water level shall be maintained to assure skimmers are operable. - Pre-permit item.
One skimmer not functioning, turned off in the pump room. .2518(k) The flow through rate for each skimmer shall be between 20 gallons per minute and the maximum flow the skimmer is certified for under NSF Standard Number 50. - Pre-permit item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy heavily worn, outer rope deteriorated. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope at least 1/4" in diameter. - Pre-permit item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps as much as 5" under the fence. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Pre-permit item.
Post-2010 fencing < 48" in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier - Pre-permit item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some tiles offset by ladder creating a trip hazard. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Pre-permit item.
#22 · Premises: emergency telephone provided −6
Emergency phone is busy when trying to call. Does not immediately hang up after calling Kings III. .2530(f) Emergency phone shall remain operable and be able to accept incoming calls. - Pre-permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Pool built without a vacuum line. Vacuuming through one of the skimmers. .2518(f) Skimmer vacuums may only be used for pools with two or fewer skimmers. Pool permit restriction to provide a portable vacuum to clean the pool. - Pre-permit item.
Flow meter stuck. .2518(g) Keep flow meter operational. - Pre-permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Most chemicals stored in pump room or general storage area instead of chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Fan not functioning in the pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. - Corrected, breaker turned back on.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower sign not posted. .2526(a) Post a shower sign visible upon entrance to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in men's restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Urinal not working in men's restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.
Apr 28, 2020 32 demerits · 8 violations
Inspector comments: Inspection conducted with Ted Marcotte. Due to COVID-19 precautions, inspection was not signed by the operator.
Hayward S310T2 filters without air relief valves. These appear to be NSF approved as without them, recommend installing air relief valves as well as the pressure guages that are required.
Chemical storage room with cross ventilation. Fan not working, recommend repairing fan.
Call button on emergency phone sticks. Recommend repairing or replacing the call box.
Intent to suspend issued.
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#5 · Water quality: daily written records of water quality and test kit kept on site −4
Missing recent total alkalinity checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one weir. .2518(k) Replace missing weirs.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
No screw in body hook. .2530(a) Provide at least 12 ft. long pole with body hook securely attached. Corrected by operator.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Recently replaced fencing with gaps > 4" through the fence, mostly where fence sections meet. .2528(a) Provide no openings in fence and/or gate greater than 4"x4" (post-2010). - Intent to suspend item.
Observed some of the windows open > 4". .2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pavers loose around the coping, mostly the ones directly above the skimmers. .2537(2) Decks shall be kept in good repair. - Intent to suspend item.
#18 · Premises: lifeguards present or warning signs posted −4
WARNING-NO LIFEGUARD ON DUTY sign < 4". .2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. - Intent to suspend item.
CHILDREN SHOULD NOT USE THE SWIMMING POOL WITHOUT ADULT SUPERVISION sign < 1". .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. - Intent to suspend item.
ADULTS SHOULD NOT SWIM ALONE sign < 1". .2530(c) Provide "Adults should not swim alone." in 1" lettering. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Filters missing pressure guages. .2519(k) Provide operational pressure gauge on filter. - Intent to suspend item.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in men's restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Light burned out in women's restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.
Jul 9, 2019 8 demerits · 2 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed debris on the bottom of the pool. Needs to be cleaned.
**.2537(14) Keep pool surface and pool floor free of debris.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck furniture closer than 5 feet. Furniture was moved further back.
**.2522(b) Provide at least 5 ft of clear walking space around the pool at all times.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MILL, THE” or State ID 2060530514). Inspection type (routine vs. follow-up) is not published in the county's data.