14demerits
LOFTS AT HAWTHORNE MILL, THE
1101 HAWTHORNE LANE, Charlotte, NC 28205
Year-Round Swimming Pool · NC permit/State ID 2060530520
Latest result14 demerits
Last inspectedOct 13, 2026
Inspections on record15
On record sinceJun 5, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 5, 2019Lower is betterOct 13, 2026
Inspections & violations
Oct 13, 2026 14 demerits · 3 violations
Inspector comments: Inspection completed with Michael Jackson present.
Permit suspended for new pump and motor installation without pool drain suction compliance (PDSC) form submittal and approval from the health department. A bonding/grounding wire inspection must also be completed for the motor replacement. Please submit an in-field plan review document with the new pump specifications as well as an updated PDSC form. These documents can be submitted to meckpools@mecknc.gov. These documents can be found on our website at https://eh.mecknc.gov/pools.
Once these items are submitted and approved, contact Eli Freese at 704.621.2298 to verify and reopen pool. Pool to remain closed with closed signs posted at this time.
Items below this line are 30 day intent to suspend items. A 30 day intent to suspend the permit will be issued if these items have not been corrected once the permit is reinstated.
1. Loose depth/no dive tiles on pool deck.
2. Gate not self-latching near fitness area.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(d) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Documentation shall include an accurate Pool Drain Suction Compliance Form. Observed different pump in field than what is listed on pool drain suction compliance (PDSC) form. Permit suspended.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed depth markers near sun shelf and catwalk area not secured to pool deck. Resecure.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate near fitness area not self-latching. Repair.
Apr 21, 2026 8 demerits · 2 violations
Inspector comments: POOL IS APPROVED FOR NIGHT SWIMMING. C. ELMORE MADE A VIST ON 6/25/2025 FROM 8:05PM TO 8:45PM TO EVALUATE THE LIGHTING. LIGHTING WAS FOUND TO BE SUFFICIENT FOR NIGHT SWIMMING.
MAIN DRAINS EXPIRE 5/19/2029
THE “NO PETS” SIGNS ON THE GATES CANNOT BE VIEWED FROM ALL POINTS OF THE DECK OR FROM ALL POINTS OF POSSIBLE ENTRY. IT IS RECOMMENDED THAT AN ADDITIONAL “NO PETS” SIGN BE PLACED INSIDE THE ENCLOSURE WHERE ALL PEOPLE AT THE POOL COULD SEE IT.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing out of 6 total. No Permit Action. More than 50% of weirs in place.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate on the front right side to not be self-latching. Door was corrected to be fully self-closing and fully self-latching. -CDI
Apr 14, 2025 14 demerits · 3 violations
Inspector comments: Main drain covers expire 5/15/29
#5 · Water quality: daily written records of water quality and test kit kept on site −4
pH, chlorine, and main drains must be checked once a day and recorded every day the pool is open. Total Alkalinity and Cyanuric Acid (if Cyanuric Acid is in use) must be checked once a week, 100ppm maximum for Cyanuric Acid. Observed gaps in the log book record. Keep proper records for all daily and weekly requirements.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing out of 6 total. No Permit Action. More than 50% of weirs in place.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed ring buoy throw rope to be 60 feet long. 50 foot length is required for this pool. Rope was corrected to the proper 50 foot length.
Oct 22, 2024 4 demerits · 1 violation
Inspector comments: OBSERVED DECK AND POOL LIGHTS FUNCTIONAL. NIGHT SWIMMING IS APPROVED FOR THIS POOL.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 weirs missing out of 6 total. No Permit Action. More than 50% of weirs in place.
May 16, 2024 4 demerits · 1 violation
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 weirs to have come loose in the skimmers. They were re-attached.
Aug 16, 2023 28 demerits · 6 violations
Inspector comments: POOL HAS NOT PASSED INSPECTION. POOL SHALL REMAIN CLOSED BY ORDER OF THE HEALTH DEPARTMENT. POOL CANNOT BE OPENED FOR SWIMMING AT THIS TIME.
CONTACT C. ELMORE AT 704-507-6814 WHEN ITEMS ARE CORRECTED. POOL CANNOT REOPEN WITHOUT HEALTH DEPARTMENT VERIFICATION.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed 0.0ppm-0.1ppm chlorine in the pool. Chlorination by the erosion feeder is required. Chlorine must be introduced by the chlorination system for normal operation and swimming. -I.S. Issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
pH, chlorine, and main drains must be checked once a day and recorded every day the pool is open. Total Alkalinity and Cyanuric Acid (if Cyanuric Acid is in use) must be checked once a week, 100ppm maximum for Cyanuric Acid. Observed many gaps in the log book record. Keep proper records for all daily and weekly requirements.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 weirs missing out of 6 total. No Permit Action. More than 50% of weirs in place.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed vacuum line cap to be self-closing, but not self latching. It must close and latch such that a tool is required to open it.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length.
Observed throw rope to be dry rotted and to tear apart when tensioned. Replace the rope and make it exactly 50 foot length from end to attachment point on ring buoy. I.S. Issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate on the upper level at the front left side to be not self-closing and self-latching. Door must be corrected to be fully self-closing and fully self-latching.
Apr 26, 2023 4 demerits · 1 violation
Inspector comments: POOL HAS PASSED INSPECTION AND BEEN ISSUED THE PERMIT DECAL. PAPER PERMIT WILL BE AVAILABLE ON-LINE AT THE HEALTH DEPARTMENT WEBSITE. DISPLAY THE PERMIT AND DECAL AT THE POOL DECK AREA.
OBSERVED DECK LIGHTS AND POOL LIGHTS FUNCTIONAL FOR NIGHT SWIMMING.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 weirs missing out of 6 total. No Permit Action. More than 50% of weirs in place.
Sep 14, 2022 24 demerits · 5 violations
Inspector comments: POOL IS CLOSED FOR SWIMMING BY ORDER OF THE HEALTH DEPARTMENT. WHEN ITEMS ARE CORRECTED. CONTACT C. ELMORE AT 704-507-6814 WHEN CORRECTIONS ARE MADE.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed 0.0ppm chlorine in the pool. Chlorination by the erosion feeder is required. Chlorine must be introduced by the chlorination system for normal operation and swimming. -I.S. Issued.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH to be off of the test kit scale. At least 8.4. Correct to the range of 7.2-7.8 for safety. -I.S. Issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (4) Lower and maintain cyanuric acid at or below 100 ppm.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
Observed no records kept from 9/6/2022 to 9/13/2022. All records must be properly kept and the pool checks must be properly performed.
Provide C. Elmore with a written action plan to ensure that the checks will be made and the records properly kept going forward.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 weir missing out of 6 skimmers. Replace the weir.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed missing pool sun shelf return fitting resulting in a hole in the shelf in less than 1 foot of water. Because of the potential for injury due to stepping in or on this hole, this is an imminent hazard and requires correction before pool can reopen. -I.S. Issued.
Apr 22, 2022 16 demerits · 3 violations
Inspector comments: C. ELMORE WILL FOLLOW-UP FOR NIGHT SWIMMING VERIFICATION. I.T.S. ISSUED.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
OBSERVED VACUUM LINE CAP MISSING. VACUUM WAS OFF. I.T.S. ISSUED. NEW PERMIT WILL NOT BE ISSUED UNITL CORRECTION IS VERIFIED.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
OBSERVED BODY HOOK TAKEN APART. OBSERVED NON-COMMERCIAL RING BUOY IN PLACE. C.D.I. BOTH ITEMS WERE CORRECTED.
#22 · Premises: emergency telephone provided −6
OBSERVED VOLUME PROBLEM AT 911 PHONE. C.D.I. VOLUME WAS ADJUSTED. ENSURE PHONE WORKS PROPERLY AND AP PROPER VOLUME AT ALL TIMES.
Oct 6, 2021 10 demerits · 2 violations
Inspector comments: Ensure a CPO visits the pool at least once a day every day the pool is open.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed log book improperly kept. Many missed days and missing test data. Logs must be kept every day the pool is open for swimming.
#22 · Premises: emergency telephone provided −6
Observed emergency phone non-functional. Phone must function and have a working call-back number that is posted with local 911 service along with the proper address. Proper address and call-back number must be correct and on file with local 911. PERMIT SUSPENDED POOL CLOSED TO SWIMMING. Contact C. Elmore when correction is made. Phone must function. Pool cannot open back up until after the Health Department verifies corrections.
Jan 20, 2021 14 demerits · 3 violations
Inspector comments: “issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine to be at 0.5ppm. 1.0ppm minimum is required. Chlorinator has become damaged. Repair chlorinator and correct chlorine. Pool closed to swimming until corrections are made and verified by Health Department. I.S. Issued. Call C. Elmore at 704-507-6814.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
pH, chlorine, and main drains must be checked once a day and recorded every day the pool is open. Total Alkalinity and Cyanuric Acid (if Cyanuric Acid is in use) must be checked once a week, 100ppm maximum for Cyanuric Acid. Observed gaps in the log book record. Keep proper records for all daily and weekly requirements. No Permit Action taken.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed skimmer baskets to have significant debris. Clear them regularly and do not allow debris to build-up.
Oct 19, 2020 10 demerits · 3 violations
Inspector comments: Earlie Marsh present during the inspection. No signature due to covid restrictions.
Immediate Suspension issued for chlorine pucks in feeders. A return visit will be made on 10/20 to verify chlorine is maintained.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Test kit without some reagents and expired reagents. Facility also has test strips to use. Replace liquid test kit.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorine pucks in all skimmer baskets. Removed during inspection. Could not verify that chlorinator was operational. Chlorine shall not be put directly into the swimming pool as this presents a direct hazard to the public. Immediate Suspension issued for imminent hazard.
Chlorinator appears to be leaking. Repair chlorinator. Verify no leaks.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet due to leak at chlorinator. Keep dry.
Jun 1, 2020 8 demerits · 2 violations
Inspector comments: POOL HAS PASSED INSPECTION. STICKER WAS ISSUED. PAPER PERMIT WILL BE AVAILABLE ON-LINE SO THAT IT CAN BE PRINTED OUT BY THE FACILITY MANAGEMENT. IT MUST BE PRINTED OUT AND POSTED WHERE IT IS VISIBLE FROM THE POOL DECK AREA.
“issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141 or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
POOL IS NOT APPROVED FOR NIGHT SWIMMING. IF NIGHT SWIMMING IS DESIRED, A NIGHT SWIMMING EVALUATION MUST BE PERFORMED. CONTACT C. ELMORE AT 704-507-6814 FOR THIS EVALUATION IF NIGHT SWIMMING IS DESIRED.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one weir missing, weir was corrected. -CDI.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Building with residential doors is the rear and side pool barrier. Doors must remain fully self-closing and self-latching for pool to remain in compliance. Failure to do so can ultimately result in suspension of the permit and closure of the pool. C. Elmore observed doors blocked open with a rock. Observed other doors not fully self-closing and self-latching. C. Elmore checked all residential doors and ones that were not in compliance were corrected. -CDI.
Jul 22, 2019 4 demerits · 1 violation
Inspector comments: Verified PDSC information
Pool Width 33'9"
Rope Length 50'
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed skimmer baskets collecting debris.
.2543 The surge container for interactive play attractions shall be kept accessible and shall maintain an operable surface skimmer.
Jun 5, 2019 6 demerits · 2 violations
Inspector comments: Permit issued. No night swimming. For night swimming, additional visit will be required to verify sufficient lighting on pool deck and inside of swimming pool.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer weir sticking and not staying in place. Corrected during inspection.
.2518(k) Surface skimmers shall be installed per manufacturer's instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Small leak on chlorinator. Does not affect pool chemistry. Floor wet under chlorinator. Keep floor dry.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “LOFTS AT HAWTHORNE MILL, THE” or State ID 2060530520). Inspection type (routine vs. follow-up) is not published in the county's data.