26demerits
UPTOWN 550
558 E BROOKLYN VILLAGE AV, Charlotte, NC 28202
Year-Round Swimming Pool · NC permit/State ID 2060530529
Latest result26 demerits
Last inspectedSep 8, 2026
Inspections on record16
On record sinceJun 14, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 14, 2019Lower is betterSep 8, 2026
Inspections & violations
Sep 8, 2026 26 demerits · 6 violations
Inspector comments: Immediate suspension issued for water quality and emergency phone. Pool MUST REMAIN CLOSED with signage posted at every bather entrance until suspension is lifted by Health Dept. When pool is in compliance contact Marie Daley at 704-507-6806 to lift suspension
Will check records and feeder turns off with pump at return visit
“E” status
No Night Swimming. Expired, if night swimming is desired, visit/verification of lighting must be made before dawn/after dusk topverify sufficient lighting.
Pool not heated.
Pavers loose in one area. Monitor and repair if worsens/offsets are greater than 1/2” or not secure.
Inspection with Kinte Clark
#3 · Water quality: pool water pH −6
PH 7.0.
.2535(1) Maintain pH at 7.2 to 7.8.
*Immediate suspension item
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Total alkalinty and cyanuric acid over a week without checks. No chemicals/maintenance action for water quality out of compliance.
.2535(11) Provide weekly recordings for cyanuric acid and total alkalinity.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
1 of 4 weirs missing.
.2518(k) Replace missing weirs.
#22 · Premises: emergency telephone provided −6
Emergency phone not operable at time of inspection.
.2530(f) Emergency phone shall remain operable.
*Immediate suspension item
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automatic feeder not shutting off with pump. .2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation.
.2535 Automatic acid feeder shall be automatically prevented from operating when the circulation pump is not in operation.
*permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bags of chemicals on floor in pump room.
.2534(4) Provide provisions for dry storage in waterproof containers or above the floor on shelves, pallets or dollies.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Jan 22, 2026 18 demerits · 4 violations
Inspector comments: Inspection completed with Kinte Clark present.
Intent to suspend permit issued for depth markers at sun shelf not securely affixed to pool.
Observed ring buoy beckets deteriorating but still with structural integrity. Replace within 30 days.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.0. CDI- adjusted to approximately 7.4.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed total alkalinity and cyanuric acid only recorded once in December, 2025 and once in January 2026. Ensure these items are recorded at least once weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris accumulation inside skimmers. CDI- emptied.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed two 1/2 ft depth markers that are detached from pool deck. Re-affix. Intent to suspend permit issued. Correct within 30 days.
Oct 8, 2025 24 demerits · 6 violations
Inspector comments: MAIN DRAIN COVERS EXPIRE 3/5/2029.
DURING INSPECTION A RESIDENT WAS OBSERVED TO BRING A PET INTO THE POOL ENCLOSURE. DO NOT ALLOW PETS IN THE POOL ENCLOSURE.
POOL IS APPROVED FOR NIGHT SWIMMING. THE OPERATION OF THE DECK LIGHTS AND POOL LIGHTS WAS OBSERVED DURING THE INSPECTION.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (4) Lower and maintain cyanuric acid at or below 100 ppm.
Observed some gaps in the record logs. Ensure that all weekly and daily records are properly kept. No permit action taken.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed ladders to be loose and in need of securing.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed ring buoy throw rope to be disconnected from the buoy. Rope was reconnected and made to the proper 50 foot length. -CDI
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism.
Observed the mesh pattern of the fence and gate to be greater than .5 inches in length horizontally. These gaps must be corrected. I.T.S. Issued. Deadline is 11/7/2025
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair. Observed deck pavers and slabs to be damaged and in need of repair. Several were loose or damaged to the point of presenting a hazard. Observed 2 loose, unsecured depth marker tiles. Observed mortar to have fallen out of stone pavers at the pool edge. All of these must be corrected. Deadline is 11/7/2025.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation.
.2535 Automatic acid feeder shall be automatically prevented from operating when the circulation pump is not in operation.
Observed feeder system to not shut off when flow was stopped. This must be corrected. Deadline is 11/7/2025.
Mar 17, 2025 8 demerits · 2 violations
Inspector comments: Main drain covers will expire 3/5/2029.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (4) Lower and maintain cyanuric acid at or below 100 ppm.
Observed some gaps in the record logs. Ensure that all weekly and daily records are properly kept. No permit action taken.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 weir missing out of the skimmers. 50% of skimmers were in place. No action taken.
Nov 7, 2024 8 demerits · 2 violations
Inspector comments: Inspection with Noel Lamarre and Jeremy Stawinsky of MCHD present.
Observed pool and deck lighting to be functional. Night swimming approval for this pool.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 weir missing out of the skimmers. 50% of skimmers were in place. No action taken.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed one bubbler fitting cover on the sun shelf to be missing creating a physical hazard. Cover was replaced during the inspection.
Feb 8, 2024 6 demerits · 1 violation
Inspector comments: Joint inspection conducted with REHS J. McClenic (REHS #3120) and REHS C. Elmore (REHS #2338)
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Upon arrival, body hook was unavailable at pool deck. CDI - CPO located body hook and pole moved to onsite gym. Body hook was properly placed prior to end of inspection.
Sep 20, 2023 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED.
MAIN DRAINS EXPIRE IN JUNE 2024. THE MAIN DRAINS MUST BE REPLACED AND THE PDSC PAPERWORK BE SUBMITTED TO THE HEALTH DEPARTMENT AND APPROVED PRIOR TO THAT DATE.
No violations were recorded for this inspection.
Feb 21, 2023 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED.
POOL PHONE ADDRESS MUST BE CORRECTED WITH LOCAL 911 AND ON THE POSTED SIGN PRIOR TO PERMIT EXPIRATION ON 4/30/2023.
C. ELMORE WILL FOLLOW-UP TO CONFIRM NIGHT SWIMMING LIGHTING REMAINS SUFFICIENT.
No violations were recorded for this inspection.
Aug 30, 2022 18 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Apr 13, 2022 36 demerits · 9 violations
Inspector comments: Jonathan Valera present during the inspection. Viewed video from 2:00 am on 4/13 showing all lights operable in swimming pool and on deck. Pool is provided with sufficient lighting to approve night swimming. Permit will be issued for night swimming approval.
Replace rope with 50 ft. rope by return visit for permit issuance.
Intent to Suspend issued for record keeping, repair to bubbler fitting, audible alarm on door, openings at mesh around gate latch, repair to electrical conduit and pavers to ensure 1/2" offsets/openings, and deck clearance.
Once items above are corrected, contact Katie to schedule a return visit. Your permit will not be issued until a return visit has been made and items verified.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Daily records not maintained. Ensure daily record keeping for chlorine, pH and main drain checks. Weekly record keeping for total alkalinity and cyanuric acid. Intent to Suspend issued.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Main drains with some debris. Corrected during the inspection. Keep pool floor clean.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets full of debris. Keep clean to ensure system working properly.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. Keep in good repair.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Inlet fitting missing off of one bubbler on sun shelf. Operator stated that fitting had been ordered. Replace fitting. Intent to Suspend issued.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Rope for ring buoy tangled. Keep accessible in case of emergency.
Rope for ring buoy starting to degrade. Replace with 50 ft. rope.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Audible alarm not audible on door from club area. Repair door to self-close, self-latch or self-close with audible alarm.
Meshing next to push bar gate exit. Meshing >1/2". Ensure openings no greater than 1/2" within 18" of push bar.
Intent to Suspends issued for above items.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pavers moved in some locations with openings >1/2" (near main drain section of pool and opposite side near sun shelf). Repair decking to ensure no openings/offsets greater than 1/2". Intent to Suspend issued.
Electrical box on deck where old light was in place. Provides trip hazard. Eliminate offset >1/2". Intent to Suspend issued.
Table located 4 1/2 ft. to pool. Maintain 6 ft. clearance around pool in all locations. Intent to Suspend issued.
Tumbled travertine coping. Areas on coping close to 1/2" offset. Monitor. May require repair in future.
Coping/deck corner at sun shelf with damage to edge of coping. Opening at 1/2". Repair to eliminate openings.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Liquid feeder not operable at time of inspection. Once repaired, ensure automated feeder detects flow of pump Stick feeder currently being utilized.
Jul 19, 2021 20 demerits · 6 violations
Inspector comments: 15 - Ring buoy grab rope starting to degrade. Replace with USCG approved ring buoy. Rope will probably need replaced by next inspection. If replaced, replace with 50 ft. rope.
Intent to Suspend issued for cracked fitting on bubbler, chlorinator detecting flow and repair to deck damage.
Jonathan Valera present during the inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder loose. Keep all handrails tightened and in good repair.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One fitting on bubbler damaged. Replace fitting to eliminate potential hazard to foot. Intent to Suspend issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Plexiglass loose on main gate. Repaired during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture <6 ft. to pool edge. Moved during the inspection.
Deck popping up >1/2" near gate entry area. Repair deck. Intent to Suspend issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automated chlorine and acid feeder. Not detecting flow when pump turns off. Automated systems shall detect flow and turn off system when no flow is detected. Intent to Suspend issued.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Hose bib missing piece in pump room so hose is unable to be screwed on to end. Keep hose bib operational. Required in pump room.
Mar 10, 2021 32 demerits · 9 violations
Inspector comments: Immediate Suspension issued for emergency phone. Once corrected, contact Katie at 704-309-5494 to schedule a return visit. Craig Clemmons present during the inspection. Pool shall remain closed to the public until phone has been corrected.
Pool Closed signs posted during the inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Missing some daily logs in February. Ensure chlorine, pH and main drain check recorded daily.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Two ladders with loose handrails. Repair ladders/tighten.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Bubbler fitting loose. Repair fitting. Bubbler not functional due to offset fitting. Fitting leaves pipe exposed.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One window wide open nearest emergency phone. Limiter removed. Install limiter so that window does not open >4".
Door from club area self-closing. Audible alarm not operational. Repair. Door shall self-close, self-latch or self-close with audible alarm.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some pool furniture nearest emergency phone 5 ft. to pool edge. Maintain 6 ft. clearance.
#22 · Premises: emergency telephone provided −6
No dial tone for emergency phone. Phone shall connect to 911 with correct address and phone number. When number called back, phone shall ring. Immediate Suspension issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automated chlorinator not detecting flow when pump turned off. Automatic feeders shall detect flow and turn off when no flow to pump.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Floor wet near pumps and also near check valve. No leaks apparent. Keep pump room floor dry.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Hose bib missing screw in valve at end of bib to connect hose to in pump room. Replace.
Jul 7, 2020 26 demerits · 6 violations
Inspector comments: Immediate Suspension issued for pool pH. Once corrected, contact Katie Rudisill at 704-309-5494 to schedule a time to re-open the pool.
Curtis Conant present during inspection. No signature due to covid restrictions.
#3 · Water quality: pool water pH −6
Pool pH less than 6.8. Maintain at 7.2 to 7.8. CYA above allowable limits which may be affecting pH. Immediate Suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid and alkalinity not recorded weekly. Record weekly.
Cyanuric acid above 100 ppm, at least 120 ppm. Maintain at 100 ppm or below.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with debris. Keep free of debris so not to affect filtration.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Cover on one bubbler raised >1/2" and not attached properly. Repair bubbler cover.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate at steps not self-closing. Repair to self-close, self-latch.
Plexiglas removed from gate and metal added that does not extend to 18" from latch mechanism. Repair gate to original approval with no greater than 1/2" within 18" of push bar on inside.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some pool furniture at 5 1/2 ft. from pool edge. Maintain 6 ft. clearance around pool in all locations.
Jan 16, 2020 20 demerits · 6 violations
Inspector comments: Intent to Suspends issued for the following:
1) CYA above 100 ppm.
2) Clean under chairs in sun shelf area.
3) Door self-closing, self-latching or self-closing with audible alarm.
4) Repair gate to self-close, self-latch and no greater than 1/2" within 18" of latch mechanism.
5) Window limiters permanently affixed at 4".
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid testing >100 ppm. Intent to suspend issued.
.2535 (4) Lower and maintain cyanuric acid at or below 100 ppm.
One day missing from log book.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Build-up under chairs at sun shelf. Keep clean. Intent to Suspend issued.
.2537(14) Keep pool surface and pool floor free of debris.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladder handrails loose. Tighten and keep in good repair.
.2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from club room not self-closing, self-latching. Repair to self-close, self-latch or self-close with audible alarm. Intent to Suspend issued. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
Gate from pool area to lower level - Observed greater than 1/2" within 18" of push bar. Pool changed from magna-latch to push bar. Meshing >1/2". Observed opening between gate and post and post and fence >1/2". Ensure no greater than 1/2" within 18" of latch mechanism. Gate also not self-closing. Repair to self-close. Intent to Suspend issued.
.2537(b) All gates and doors shall be self-closing, self-latching.
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism.
Window limiters not permanently affixed. Affix as required. Intent to Suspend issued.
.2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck popping up in one section outside the required deck spacing. Keep decking in good repair.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Deck furniture <6 ft to pool. Moved during inspection.
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet due to leak around pump. Leak had been fixed previous day. Pump room floor wet under check valve. No drip line.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Chemicals stored in pump room. Keep in chemical storage room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Aug 26, 2019 4 demerits · 1 violation
Inspector comments: Verified PDSC information.
Intent to suspend issued for doors not self closing, self latching.
Call Chris Sells at 704 576 8678 when repairs are complete.
Repairs must be completed within 30 days or permit will be suspended.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed doors to pool deck not self closing self latching. Door fobs not working.
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
Intent to suspend issued.
Jun 14, 2019 6 demerits · 2 violations
Inspector comments: Permit issued for no night swimming. If night swimming is required, contact to schedule a return inspection to verify sufficient lighting is present.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One gate does not self-close. Gate latching mechanism was removed during inspection and made part of fence barrier. Gate is not a fire egress point. Gate shall remain permanently disabled/bolted or shall self-close, self-latch.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap or toilet paper in pool restrooms. Corrected during inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “UPTOWN 550” or State ID 2060530529). Inspection type (routine vs. follow-up) is not published in the county's data.