8demerits
LUXE OF HUNTERSVILLE, THE
11504 ELMIRA AVE, Huntersville, NC 28078
Year-Round Swimming Pool · NC permit/State ID 2060530530
Latest result8 demerits
Last inspectedOct 8, 2026
Inspections on record17
On record sinceJun 27, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 27, 2019Lower is betterOct 8, 2026
Inspections & violations
Oct 8, 2026 8 demerits · 2 violations
Inspector comments: Issued intent to suspend for missing skimmers (.2518) and gate not self latching (.2528). Please repair items within 30 days to avoid permit suspension. Please call James Bjorneboe at 704-507-6820 when items are corrected to schedule revisit.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 4 of 8 weirs missing. Replace missing weirs.
.2518(k) Replace missing weirs.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gate closest to the leasing office not self latching. Correct issue.
.2537(b) All gates and doors shall be self-closing, self-latching.
May 5, 2026 0 demerits · 0 violations
Inspector comments: No violations observed during inspection.
No violations were recorded for this inspection.
Sep 4, 2025 20 demerits · 4 violations
Inspector comments: Inspection conducted with Adarius Turlington and CPO Rudy Aguila.
Some offsets around a few of the skimmer lids. Maintain deck with no gaps or offsets > 1/2 inches.
Immediate suspension issued
3)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrrected.
#3 · Water quality: pool water pH −6
PH 6.8. .2535(1) Maintain pH at 7.2 to 7.8. - Operator did not have enough chemicals to correct. - Immediate suspension item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing endcaps. .2521 Install ladders per manufacturer instructions.
One ladder > 6" from the pool wall. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope 47.5 feet long. .2530(a) Provide USCG approved ring buoy with attached 50 foot throw rope. - Corrected.
#22 · Premises: emergency telephone provided −6
Emergency phone number not posted. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Corrected.
May 20, 2025 30 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Rudy Aguila and maintenance staff.
No chemical safety placard on chemical storage room door. Recommend adding chemical safety placard.
Outer rope on ring buoy fraying. Recommend replacing with new US Coast Guard approved ring buoy.
Dry chemicals on pool deck around skimmers. Ensure when pool chemicals are added anything that doesn’t make into the pool is cleaned up. - Corrected.
Intent to suspend issued
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8)
17)
24)
Intent to suspend items must be corrected before current permit expires on 5/31 or permit wi l be suspended. Contact Wi l Harrison (704) 507-6824 to schedule re-inspection once issues have been corrected.
#3 · Water quality: pool water pH −6
PH 7.9. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since May 10th. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers with organic debris stuck to the sides of the baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
One skimmer basket cracked. .2518(k) Replace missing or damaged skimmer basket. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing endcaps. .2521 Install ladders per manufacturer instructions.
One ladder > 6" from the pool wall. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
one ladder loose. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Both gates propped open. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Polymetric sand is missing around one of the skimmers. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not functioning. .2518(g) Keep flow meter operational. - Intent to suspend item.
One of the filter pressure gauges not working. .2519(k) Provide operational pressure gauge on filter. - Intent to suspend item.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in women’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Oct 22, 2024 32 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Rudy Aguila.
Immediate suspension issued
3)
15)
22)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#3 · Water quality: pool water pH −6
PH > 8.4. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Body hook not attached to pole. .2530(a) Provide at least 12 ft. long pole with body hook securely attached. - Immediate suspension item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Skimmer lid sunken roughly 1 inch below the pavers. Two other skimmer lids right at 1/2 inch. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Emergency phone not working. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not functioning. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in the women’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Jan 11, 2024 0 demerits · 0 violations
Inspector comments: Inspection conducted with CPO Rudy Aguila.
No issues observed.
No violations were recorded for this inspection.
Aug 24, 2023 22 demerits · 6 violations
Inspector comments: Inspection conducted with CPO Roger Cooper.
Intent to suspend issued
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7)
17)
24)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Spotty record keeping for the last few months. Consistently missing about one day per week. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir stuck. .2518(k) Provide functional weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing endcaps. .2521 Install ladders per manufacturer instructions.
One ladder > 6" from the pool wall. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Roughly 3/4 inch gap between pavers above one of the skimmers where polymetric sand is missing. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not functioning. .2518(g) Keep flow meter operational. - Intent to suspend item.
May 19, 2023 12 demerits · 3 violations
Inspector comments: Conducted pre-permit inspection with CPO Roger Cooper.
Issues from previous inspection corrected.
Permit issued.
Paper permit will be available on our website https://health.mecknc.gov/envhealth/pools in 3-5 business days for your records.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
New 60 foot throw rope attached to ring buoy. .2530(a) Provide USCG approved ring buoy with attached 50 foot throw rope. - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not functioning. .2518(g) Keep flow meter operational. - Corrected.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in the men’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Feb 28, 2023 14 demerits · 4 violations
Inspector comments: Inspection conducted with CPO Roger Cooper.
Outer rope on ring buoy heavily worn. Recommend replacing with new US Coast Guard approved ring buoy.
Pool wall heavily damaged by ladder. Recommend repairing the pool wall.
Intent to suspend issued
5)
17)
21)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Spotty record keeping for the last few months. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing endcaps. .2521 Install ladders per manufacturer instructions.
One ladder > 6" from the pool wall. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Roughly 3/4 inch gap between pavers above one of the skimmers where polymetric sand is missing. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One underwater light not fully installed, large gap between the bottom of the light and pool wall. .2537(9) Underwater light niches shall be maintained or covered so not to present a hazard. - Intent to suspend item.
Aug 31, 2022 0 demerits · 0 violations
Inspector comments: Inspection conducted with Pablo Navia.
Outer rope on ring buoy starting to fray. Recommend replacing with a new US Coast Guard approved ring buoy before next pool season.
No other issues observed.
No violations were recorded for this inspection.
Mar 1, 2022 22 demerits · 6 violations
Inspector comments: Inspection conducted with Roger Cooper. Due to COVID-19 precautions, inspection not signed by the operator.
Wall damaged from ladder missing endcaps. Recommend installing endcaps and patching the wall before this Spring.
Intent to suspend issued.
5)
7)
8)
18)
24)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Spotty record keeping for the last few months. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor with leaves and debris. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Most skimmer baskets with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing endcaps. .2521 Install ladders per manufacturer instructions.
One ladder > 6" from the pool wall. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#18 · Premises: lifeguards present or warning signs posted −4
New safety signage has "Children should not use the swimming pool without adult supervision" signage in less than 1" lettering. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in at least 1" lettering. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not functioning. .2518(g) Keep flow meter operational. - Intent to suspend item.
Sep 27, 2021 18 demerits · 5 violations
Inspector comments: Inspection conducted with Pablo Navia and Alex Santos. Due to COVID-19 precautions, inspection not signed by the operator.
New ownership, management, and name changed from Cortland Huntersville to The Luxe of Huntersville. Fill out updated permit application so our office can update our records.
Immediate suspension issued.
22)
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer basket with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing endcaps. .2521 Install ladders per manufacturer instructions.
One ladder > 6" from the pool wall. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#22 · Premises: emergency telephone provided −6
Emergency phone works more like a walkie-talkie than a telephone. Only allows one party to speak and one party to listen, had to keep repeating myself because Kings III and 911 operator did not hear me. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not functioning. .2518(g) Keep flow meter operational. - Corrected. Operator installed new batteries.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bags of sodium bicarbonate on the ground in the chemical storage room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Feb 9, 2021 2 demerits · 1 violation
Inspector comments: Inspection conducted with James Howell. Due to COVID-19 precautions, inspection was not signed by the operator.
Unable to get call to connect to Kings III box. Have Kings III set up call box to take incoming calls so that 911 can reconnect in the event of a dropped call.
Contact Will Harrison (704-507-6824) for reinspection when emergency phone has been fixed.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Some ladders missing endcaps. .2521 Install ladders per manufacturer instructions.
Jul 22, 2020 4 demerits · 1 violation
Inspector comments: Inspection conducted with Pablo Navia. Due to COVID-19 precautions, inspection was not signed by the operator.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable
Order.”
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Most skimmer baskets with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator will empty baskets and clean later today.
Feb 18, 2020 20 demerits · 4 violations
Inspector comments: Facility under new ownership. Name changed from The Adley at Bryton to Cortland Huntersville. Updated the file.
Kings III/911 still has the old name showing up in their system. Recommend having the phone company update the phone line with the correct name.
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.7 ppm. .2535(4) Maintain chlorine at least 1.0 ppm. Corrected to 1 ppm.
#3 · Water quality: pool water pH −6
pH 8.3. .2535(1) Maintain pH at 7.2 to 7.8. Corrected to 7.5.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Missing some records. If pool is closed for rain or repairs, notate pool closed in the records. Ensure that someone is checking the pool every day the pool is open. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Most skimmer baskets with leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Corrected.
Far skimmers with little or no flow, buildup of dirt in the skimmers. .2518(k) The flow-through rate through any one recessed automatic surface skimmer shall be between 20 gallons per minute and the maximum flow the skimmer is certified for under NSF Standard Number 50. Operator throttled skimmers closest to pump room, better flow in far skimmers.
Sep 17, 2019 0 demerits · 0 violations
Inspector comments: No issues observed. Keep up the good work!
No violations were recorded for this inspection.
Jun 27, 2019 0 demerits · 0 violations
Inspector comments: Observed no non-compliant conditions.
Verified PDSC information
Feature Pentair CHii-Ni-1f
Filtration Pentair XFE-20
Feature Drain Starguard
Filtration Drain Lawson MLDFGD0909
Permit restrictions.
1) Pool not permitted nice for salt as primary chlorination.
2) No large furniture at sun shelf
3) Polymeric sand must be maintain to keep pool deck a impervious
Note: Additional hose bib located at building for required hose bibs - to reach all parts of the pool deck with a
100 ft. hose. Approved restroom hose bib located outside of chemical storage room so that all parts of restroom
floor can be reached with a 50 ft. hose.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “LUXE OF HUNTERSVILLE, THE” or State ID 2060530530). Inspection type (routine vs. follow-up) is not published in the county's data.