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8demerits

CRESSWIND HOA INDOOR

9304 CRESSWIND BLVD, Charlotte, NC 28215
Year-Round Swimming Pool · NC permit/State ID 2060530533
Latest result8 demerits
Last inspectedJul 17, 2026
Inspections on record16
On record sinceJul 16, 2019

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

01938 Jul 16, 2019: 4Aug 27, 2019: 0Mar 9, 2020: 4Aug 27, 2020: 0Mar 11, 2021: 0Sep 28, 2021: 8Jan 11, 2022: 6Oct 25, 2022: 4Apr 10, 2023: 22Sep 28, 2023: 6Apr 1, 2024: 4Sep 20, 2024: 0May 15, 2025: 6Sep 17, 2025: 10Apr 16, 2026: 38Jul 17, 2026: 8
Jul 16, 2019Lower is betterJul 17, 2026

Inspections & violations

Jul 17, 2026 8 demerits · 2 violations
Inspector comments: Inspection completed with Emily Bellomo present.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing out of 6 total. Replace.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep the flow meter operational. Observed flow meter non operational. Repair.

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Apr 16, 2026 38 demerits · 8 violations
Inspector comments: MAIN DRAIN COVERS EXPIRE 12/19/2028 INDOOR POOL PUMP HAS HAD MOTOR SWAP. NEW MOTOR IS A 5 HP MOTOR AS IS REQUIRED. ELECTRICAL PERMIT AND INSPECTION ARE REQUIRED FOR THIS WORK. FAILURE TO HAVE THE WORK PROPERLY PERMITTED AND INSPECTED BY CHARLOTTE-MECKLENBURG CODE ENFORCEMENT MAY RESULT IN PERMIT SUSPENSION OR NEW OPERATIONAL PERMITS NOT BEING ISSUED ON 6/1/2026. PROVIDE C. ELMORE WITH THE ELECTRICAL PERMIT NUMBER AND PROOF OF PASSING ELECTRICAL INSPECTION, SUCH AS A CERTIFICATE OF COMPLIANCE FROM CODE ENFORCEMENT.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine was at 0.4ppm upon arrival.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH out of safe range. It was corrected to 7.6. -C.D.I.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. .2535 (4) Lower and maintain cyanuric acid at or below 100 ppm. Observed gaps in the log recored. No permit action taken. Keep the records properly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 missing weir.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed 1 missing eyeball fitting. Replace the fitting. No permit action taken.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Emergency phone failed during the inspection due to community wide lost of tel-com utility service during the inspection. C. Elmore will follow-up on 4/16/2026. Immediate Suspension issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. Observed chlorination system not on-line upon arrival. System was brought on-line during the inspection. -CDI. Disinfectant must be maintained through the disinfectant system. It cannot be manually fed into the water for normal operation. It may only be manually fed for shocking or maintenance operations when the pool is kept closed until normal operation with the disinfectant feeder system is resumed.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter to be stuck. Correct flow meter. No permit action taken.

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Sep 17, 2025 10 demerits · 3 violations
Inspector comments: Main Drains expire 12/19/2028
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Doors were corrected during the inspection. If alarms are used, they are not to turned off, disabled, or allowed to become non-operable.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. .2530(c) Provide "Adults should not swim alone." in 1" lettering. Observed custom signs posted at the pool deck with the previously correct signs no longer posted. The custom signs can remain, but correct signs must also be posted. Do not remove the correct signs as they are required by law.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed leaks that are causing wet conditions in parts of the pump room and may negatively affecting equipment if it is getting wet from the spray of the leaks. Correct these leaks.

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May 15, 2025 6 demerits · 1 violation
Inspector comments: POOL HAS PASSED INSPECTION AND BEEN ISSUED PERMIT DECAL. POST PERMIT DECAL AND PAPER POOL PERMIT DOCUMENT AT THE POOL. THE PAPER PERMIT SHOULD BE AVAILABLE WITHIN 1-3 BUSINESS DAYS ON THE HEALTH DEPARTMENT POOL WEBSITE. MAIN DRAIN COVERS EXPIRE 12/19/2028
#22 · Premises: emergency telephone provided −6
2530(f) Emergency phone shall remain operable. Observed phone to not ring on call-back. New phone was obtained and installed. -CDI. New phone worked properly and dialing instructions were provided.

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Sep 20, 2024 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED.

No violations were recorded for this inspection.

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Apr 1, 2024 4 demerits · 1 violation
Inspector comments: Ensure that pool and indoor lighting provide sufficient light for safe operation.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed door to be propped open. Door was closed. Do not prop the pool doors that lead to the outside open. Door was closed. Observed door to be not self-closing/self-latching secondary door was alarmed with audible alarm. -CDI doors were corrected.

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Sep 28, 2023 6 demerits · 1 violation
Inspector comments: POOL HAS PASSED INSPECTION. MAIN DRAINS EXPIRE JULY 2024
#4 · Water quality: water temperature of heated pool −6
.2535(12) Maintain pool temperature at 90 F or below. Observed water to be 91.2F. Heater was turned off. -C.D.I. Do not allow water to be higher than 90F when heated.

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Apr 10, 2023 22 demerits · 5 violations
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH out of safe range. It was corrected to 7.5. -C.D.I.
#4 · Water quality: water temperature of heated pool −6
.2535(12) Maintain pool temperature at 90 F or below. Observed water to be 90.8F. Heater was turned off. -C.D.I. Do not allow water to be higher than 90F when heated.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed gaps in the pool log book. Keep proper log records. No Permit Action taken. Most records were properly kept.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing out of 6 skimmers total. No Permit Action taken.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed floor wet. Fix any leaks.

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Oct 25, 2022 4 demerits · 1 violation
Inspector comments: OBSERVED PHONE TO HAVE TO BE SWAPPED OUT WITH THE OUTDOOR POOL PHONE IN ORDER TO HAVE A PROPERLY FUNCTIONING POOL PHONE. PHONE DID FUNCTION PROPERLY.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. .2535(11) The pool operator must maintain records for at least six months. Observed some gaps in the record log. Keep all records properly. No permit action taken, most records were available.

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Jan 11, 2022 6 demerits · 2 violations
Inspector comments: EHS observed the pool chlorine levels sufficient during inspection, but observed no chlorine pucks in system when opened. Verify that automatic chlorine and acid feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation. Observed pool temperature close to upper limit (90F).
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Observed 2 out of 3 pool exit doors self closing but unable to self latch. ITS issued, EHS will return around on or around February 11th to confirm doors are self latching.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. Observed no cross ventilation in the chemical storage room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Observed bagged pool chemicals stored on the ground (not in waterproof container) in the chemical storage room.

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Sep 28, 2021 8 demerits · 2 violations
Inspector comments: OBSERVED EMERGENCY PHONE TO FUNCTION, TO HAVE PROPER INFORMATION WITH 911 AND TO ACCEPT CALL BACK, BUT TO NOT RING IN A WAY THAT CAN BE HEARD. CALL BACK RING MUST BE ABLE TO BE HEARD. CORRECT PHONE SO THAT CALL BACK RING CAN BE CLEARLY HEARD. C. ELMORE WILL FOLLOW-UP TO VERIFY CORRECTION. CONTACT C. ELMORE AT 704-507-6814 WHEN ISSUE IS CORRECTED. CPO AGREED TO EMAIL COPY OF REPORT NO SIGNATURE DUE TO COVID-19 PRECAUTIONS. CONTINUE TO FOLLOW ALL RELEVANT COVID RULES
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no total alkalinity or cyanuric acid records for recent weeks. I.T.S. Issued. Deadline is 10/28/2021. Failure to maintain 30 days of proper records will result in pool closure.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Observed bench with electrical radio/cd player set on it and plugged into a cord. This was within 18 inches of the water edge and if the bench were to be toppled, the plugged in electrical device may be an electrical hazard, as it likely would have fallen into the poo water. Keep such devices back away from the water edge where they cannot fall into the water. -CDI C. Elmore moved the bench and device back against the wall where it could not fall into the water.

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Mar 11, 2021 0 demerits · 0 violations
Inspector comments: VGB data sheet, pump, and drain covers checked and verified.

No violations were recorded for this inspection.

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Aug 27, 2020 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED. “issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.” NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING

No violations were recorded for this inspection.

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Mar 9, 2020 4 demerits · 1 violation
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed temperature and total alkalinity not recorded. pH, disinfectant residual, main drains, and temperature (if heated) are required to be checked and recorded everyday. Total alkalinity and cyanuric acid (if used) are to be checked and recorded 1 time a week. Cyanuric acid cannot be greater than 100ppm. I.T.S. Issued expires April 8th 2020. Pool will be closed if records are not properly kept.

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Aug 27, 2019 0 demerits · 0 violations
Inspector comments: Observed no non-compliant conditions. Verified PDSC information.

No violations were recorded for this inspection.

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Jul 16, 2019 4 demerits · 1 violation
Inspector comments: Permit issued for night swimming.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Log books not maintained for last couple days. Ensure daily record keeping. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CRESSWIND HOA INDOOR” or State ID 2060530533). Inspection type (routine vs. follow-up) is not published in the county's data.